Everything I could have asked for during my stay. Great service, great room.
It was a very nice experience
Very nice hotel and great location
I would absolutely stay here again! Very clean and staff was always thoughtful and kind.
Comfy beds
It’s my favorite hotel. I always stay there when I’m in town. The staff is amazing, the hotel is gorgeous and they are wonderful to my little dog Frida. The Surety is simply the best!
Beautiful new addition to Des Moines. Very nice property, great rooms, efficient and friendly staff. Hotel needs to add breakfast items and valet parking though.
Very nice decor, large soft bath towels and comfortable bed. Staff was friendly and helpful. What I did not like was, very small room with no luggage rack. No towel rack for wet towels. No room service or robes and slippers like it states in the hotel information. No coffee maker in the room. Mini bar not stocked due to Covid, but could call guest services and they would bring alcohol and snacks to your room. Restaurant not open on Sunday.
Beautiful room, great service, and one of the best restaurants in Des Moines!
This was a really nice place to stay and we will go back again. The meal in the restaurant was excellent and the room was very clean and comfortable. The indoor parking is about a block away but very secure.
Located in Downtown Des Moines, Surety Hotel is a leisurely stroll from popular sights such as Des Moines Civic Center and Iowa Events Center. This 137-room, 4-star hotel welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi.
Enjoy dining at Mulberry Street Tavern, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop.
55-inch LED TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Minibars, free local calls, and safes are other standard amenities.
Guests of Surety Hotel enjoy a 24-hour gym, free WiFi in public areas, and conference space. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area and a fireplace in the lobby.
Everything I could have asked for during my stay. Great service, great room.
It was a very nice experience
Thank you so much for your kind words! We can't wait to welcome you back again.
Very nice hotel and great location
Thank you for taking the time to review and rate your stay with us at the Surety Hotel in Downtown Des Moines. We look forward to your future visit!
I would absolutely stay here again! Very clean and staff was always thoughtful and kind.
Thank you for your wonderful review. We are thrilled to hear you enjoyed your stay here at Surety Hotel. We hope to welcome you back soon!
Comfy beds
Thank you for your review!
It’s my favorite hotel. I always stay there when I’m in town. The staff is amazing, the hotel is gorgeous and they are wonderful to my little dog Frida. The Surety is simply the best!
Thank you for your review. We look forward to welcoming you and Frida back soon!
Beautiful new addition to Des Moines. Very nice property, great rooms, efficient and friendly staff. Hotel needs to add breakfast items and valet parking though.
Thank you for your review and suggestions. We will be adding both breakfast items and valet to our hotel in the near future. We hope to welcome you back to Surety soon!
Very nice decor, large soft bath towels and comfortable bed. Staff was friendly and helpful. What I did not like was, very small room with no luggage rack. No towel rack for wet towels. No room service or robes and slippers like it states in the hotel information. No coffee maker in the room. Mini bar not stocked due to Covid, but could call guest services and they would bring alcohol and snacks to your room. Restaurant not open on Sunday.
Thank you for your feedback. It has been passed onto our executive team for review. We look forward to continuing to expand our amenities and hours of operation as we continue to recover from the pandemic.
Thank you for your response. We hope to see you again in the future!
Beautiful room, great service, and one of the best restaurants in Des Moines!
Thank you so much! We appreciate your feedback.
Thank you for your positive feedback. Glad we were able to meet your needs. Can't wait to see you again.