See all properties

Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
Hotel with an indoor pool, 4-minute walk to Iowa Events Center

Choose dates to view prices

Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Fitness facility
Property amenity
Meeting facility
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1050 6th Ave, Des Moines, IA, 50314
  • Place, Iowa Events Center
    ‪5 min walk‬
  • Place, Casey's Center
    ‪10 min walk‬
  • Place, Des Moines Civic Center
    ‪16 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)
  • City view
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(14 reviews)
  • City view
  • 288 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

7.6 out of 10
Good
(41 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Terrace/patio

Home2 Suites by Hilton Des Moines at Drake University

Drake
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,014 reviews
$89 nightly
The price is $100
Feb 15 - Feb 16
Total with taxes and fees
Home2 Suites by Hilton Des Moines at Drake University

About the neighborhood

Des Moines

Located in Downtown Des Moines, Holiday Inn Downtown - Mercy Area by IHG is within a 5-minute walk of Iowa Events Center and within 15 minutes of other popular attractions like Community Choice Credit Union Convention Center. This 251-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Iowa Events Center - 5 min walk - 0.3 miles
  • Casey's Center - 10 min walk - 0.5 miles
  • EMC Expo Center - 10 min walk - 0.5 miles
  • Des Moines Civic Center - 16 min walk - 0.9 miles
  • Hoyt Sherman Place - 18 min walk - 1.0 mile

Getting around

  • Des Moines International Airport (DSM) - 20 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Jethro's Bbq All Stars - ‬13 min walk
  • ‪Northern Vessel - ‬12 min walk
  • ‪Pho 515 - ‬8 min walk
  • ‪Caribou Coffee - ‬13 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

Hotel with an indoor pool, 4-minute walk to Iowa Events Center
At Holiday Inn Downtown - Mercy Area by IHG, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free offsite parking, as well as a free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Comfort Inn & Suites Event Center
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,002 reviews
$100 nightly
The price is $112
Feb 22 - Feb 23
Total with taxes and fees
Comfort Inn & Suites Event Center

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 11.20 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Is free cancellation available at Holiday Inn Downtown - Mercy Area by IHG?

Holiday Inn Downtown - Mercy Area by IHG provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on Feb 22, 2026 start from $111.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Downtown - Mercy Area by IHG?

This hotel is situated in Downtown Des Moines within a short 10-minute walk of Casey's Center and also 19 minutes on foot from Des Moines Civic Center. You'll also find 801 Grand and World Food Prize Hall of Laureates less than a mile away.

Will I be able to park at Holiday Inn Downtown - Mercy Area by IHG?

Yes, there is accessible parking available.

Does Holiday Inn Downtown - Mercy Area by IHG feature a casino on the premises?

No, Holiday Inn Downtown - Mercy Area by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Downtown - Mercy Area by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Holiday Inn Downtown - Mercy Area by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Downtown - Mercy Area by IHG have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Downtown - Mercy Area by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Downtown - Mercy Area by IHG serves buffet breakfast for a surcharge each morning at Genevieve Restaurant.

Will Holiday Inn Downtown - Mercy Area by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Downtown - Mercy Area by IHG though service animals are welcome.

Does Holiday Inn Downtown - Mercy Area by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Downtown - Mercy Area by IHG?

The closest major airport to Holiday Inn Downtown - Mercy Area by IHG is Des Moines International Airport (DSM), which is 6.1 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Downtown - Mercy Area by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Downtown - Mercy Area by IHG.

Does Holiday Inn Downtown - Mercy Area by IHG have a wedding venue?

Take advantage of the wedding venue at Holiday Inn Downtown - Mercy Area by IHG if you plan to say "I do" during your trip.

Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 429 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyler

Stayed 1 night in Oct 2025

4/10 Poor

Claud

Stayed 1 night in Aug 2025

10/10 Excellent

Janet, Toledo

Liked: Cleanliness, amenities
Very clean
Stayed 1 night in Nov 2025

4/10 Poor

Jorge

Goo
Stayed 1 night in Oct 2025

10/10 Excellent

Rodah

Stayed 1 night in Oct 2025

10/10 Excellent

Adrienne

Stayed 2 nights in Oct 2025

2/10 Terrible

Marisol

Business traveler
Disliked: Cleanliness, staff & service, amenities
The manager was rude and the hotel had working AC’s but did not want to turn it on. The rooms were hot and 88 degrees. Horrible horrible service!!! Would not recommend.
Stayed 3 nights in Oct 2025

4/10 Poor

Chrystina

Amenities were
Stayed 1 night in Nov 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice motel, the parking was undergoing construction. So by the time we got our things packed up into the car, we didn't have time or the desire to walk back in for breakfast. Not the motels fault.
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff
Stayed 4 nights in Oct 2025

2/10 Terrible

Jeremiah

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Check in was fine and the front staff was friendly. The room was clean but the air didn't work in the room and the room was very hot. The staff recommended opening the window to help cool the room which helped but the traffic from the highway was extremely loud. If you plan to stay here, bring your own fan. Also, the parking lot is closed due to structural hazard (for over a year) and you have to park a half-block away.
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Stayed 2 nights in Oct 2025

8/10 Good

Ryne

Stayed 1 night in Oct 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Happy that shuttle was available. Not happy the parking lot was closed. Room was good.
Stayed 1 night in Oct 2025

4/10 Poor

Jeramy

Disappointed

Where do I start. Let’s start with parking. There was no onsite parking during a huge wrestling tournament and with that amount of people at the hotel there was maybe 40 spots and once you left it was a gamble getting back in. After that it’s just little things like being there for 3 nights and never seeing housekeeping. I had to go to the front desk for plastic cups, fresh towels and more toilet paper. Also had to take out my own trash twice. Rooms were very warm as the a/c wasn’t running and the window opens about a inch so the room was just stale air. Surprisingly quiet even with a ton of families there so that was a positive. Another thing that was just more of a disappointment was the hours of the onsite restaurant for dinner, 3 hours is a very short window to offer dinner. The biggest thing was the breakfast buffet. Yougurts were just sitting on hotel pans with no ice, bottles of water and milk in hotel pans with no ice. The hotel pans of eggs, meats and potatoes were just loosely covered with foil. It was just un professional looking.
Stayed 3 nights in Oct 2025

4/10 Poor

Tamara

Disliked: Staff & service, property conditions & facilities
For starters, the staff at the front desk didn’t even stand up when we walked in. Our room had no air conditioning. The “limited service” didn’t even include making beds. The parking lot was blocked off so there was not a drive up location to unload luggage.
Stayed 2 nights in Oct 2025

2/10 Terrible

Fariba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not go to bar or breakfast
Stayed 1 night in Oct 2025

4/10 Poor

Krystel, Carthage

Traveled with family
Disliked: Property conditions & facilities
The room was 80 & no A/C, older hotel, clean, parking lot under construction, so parked 2 blocks away
Stayed 1 night in Oct 2025

2/10 Terrible

Tammy

Traveled with family
Disliked: Staff & service, property conditions & facilities
Neither the hotel’s website nor Expedia (where I made my reservation) disclosed that the property parking lot/garage is closed. Upon arrival, I found that both the hotel parking lot and garage were closed. Guests were required to park across the street and carry all luggage, coolers, and personal belongings across a blocked-off area just to reach the entrance. This was a major inconvenience that should have been clearly communicated prior to booking, especially when traveling for a sport competition. The issues continued once I entered the room. The room temperature was over 80 degrees, and there was no way to turn on the air conditioning or even a auto-fan. The only option was to crack the window and endure the constant roar of I-235 traffic all night, or attempt to sleep in the unbearable heat. Either way, no rest was possible both nights. In the concierge van, several guests were discussing the same issue with overheated rooms, making it clear that requesting a room change would only result in another room with the same problem. If you’re heading to the Iowa Events Center, I’d recommend booking a room at another hotel in the area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kaila

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Beds were comfortable. Only issues we had was the pool was so cold, our kids didn’t want to swim more than 15 minutes. One of our rooms didn’t have a microwave but they were adjoining so not a big deal for us.
Stayed 1 night in Oct 2025

8/10 Good

Summer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No complimentary breakfast. Our room temp would not adjust to below 75, so was a hot night difficult to sleep. Parking was confusing due to construction. Otherwise stay was fine.
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and helpful. Shuttle to our event was very accommodating
Stayed 1 night in Oct 2025

10/10 Excellent

Dkotah

Stayed 2 nights in Oct 2025

Hotels

Flights

Packages