Located in Downtown Des Moines, Holiday Inn Downtown - Mercy Area by IHG is within a 5-minute walk of Iowa Events Center and within 15 minutes of other popular attractions like Community Choice Credit Union Convention Center. This 251-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.
What's nearby
Iowa Events Center - 5 min walk - 0.3 miles
Casey's Center - 10 min walk - 0.5 miles
Des Moines Civic Center - 16 min walk - 0.9 miles
Drake University - 2 min drive - 1.4 miles
Principal Park - 2 min drive - 1.4 miles
Getting around
Des Moines International Airport (DSM) - 22 min drive
Restaurants
Northern Vessel - 12 min walk
McDonald's - 7 min walk
Jethro's Bbq All Stars - 13 min walk
Buzzard Billy's - 13 min walk
Southview Cafe - 17 min walk
About this property
Holiday Inn Downtown - Mercy Area by IHG
Hotel with free airport shuttle, 4-minute walk to Iowa Events Center
At Holiday Inn Downtown - Mercy Area by IHG, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free offsite parking, as well as a free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free offsite parking
Street parking available
Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
Cityscape Lounge
Genevieve Restaurant
Things to do
Gym
Indoor pool
Library
TV in common areas
Family friendly
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services
Business services
24-hour business center
4 meeting rooms
8,999 square feet of conference space
Outdoors
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator (36 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
1 building
10 floors
Ballroom
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch LCD TV with premium satellite channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Service animals exempt from fees
Children and extra beds
Rollaway/extra beds are available for USD 11.20 per night
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Deposit: USD 50.00 per accommodation, per stay
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately USD 10.95 per person
Rollaway bed fee: USD 11.20 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free nearby parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Additional information about polices, regulations, and more:
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines
Frequently asked questions
Is free cancellation available at Holiday Inn Downtown - Mercy Area by IHG?
Holiday Inn Downtown - Mercy Area by IHG provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.
How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?
As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on Nov 4, 2025 start from $116.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to do within easy reach of Holiday Inn Downtown - Mercy Area by IHG?
This hotel is situated in Downtown Des Moines within a short 10-minute walk of Casey's Center and also 18 minutes on foot from Des Moines Civic Center. You'll also find 801 Grand and Iowa Women of Achievement Bridge less than a mile away.
Is there parking available at Holiday Inn Downtown - Mercy Area by IHG?
Yes, there is accessible parking available.
Does Holiday Inn Downtown - Mercy Area by IHG feature a casino on the premises?
No, Holiday Inn Downtown - Mercy Area by IHG doesn't have a casino.
Will I find an indoor pool at Holiday Inn Downtown - Mercy Area by IHG?
Yes, this hotel has an indoor pool.
What will couples enjoy most about a stay at Holiday Inn Downtown - Mercy Area by IHG?
There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.
Are there hot tubs at Holiday Inn Downtown - Mercy Area by IHG?
No, but this hotel offers jetted bathtubs in some guestrooms.
Does Holiday Inn Downtown - Mercy Area by IHG have a restaurant that serves breakfast?
Yes, Holiday Inn Downtown - Mercy Area by IHG serves buffet breakfast for a surcharge each morning at Genevieve Restaurant.
Will Holiday Inn Downtown - Mercy Area by IHG allow pets to stay free of charge?
No, pets aren't allowed at Holiday Inn Downtown - Mercy Area by IHG though service animals are welcome.
Are there connecting rooms at Holiday Inn Downtown - Mercy Area by IHG?
Yes, this hotel has connecting guestrooms you can book for your group event or vacation.
How far is the airport from Holiday Inn Downtown - Mercy Area by IHG?
The closest major airport to Holiday Inn Downtown - Mercy Area by IHG is Des Moines International Airport (DSM), which is 6.1 mi away (22 minutes by car).
Are there rooms with balconies that I can book at Holiday Inn Downtown - Mercy Area by IHG?
No, at Holiday Inn Downtown - Mercy Area by IHG, there aren't any guestrooms that list a balcony.
Does Holiday Inn Downtown - Mercy Area by IHG have a wedding venue?
Take advantage of the wedding venue at Holiday Inn Downtown - Mercy Area by IHG if you plan to say "I do" during your trip.