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Recent guest reviews

We could not get the room cooler than 82 degrees. Same for our friends in another unit. Front desk did not care.

when i got there around 1pm - They didnt have the Queen double bed what i pay for from orbitz.. They told me they didnt have that room for the day I request for - so they give me a double bed.

Everything about my stay was great except the highway noise. It was friendly, clean, good water pressure, the curtains closed and made it dark, the bed was decent and the covers were comfy.

Great staff, location, and pretty quiet. Easy access to 235.

The hotel was clean. The heat didn't work and the road noise was very loud.

Friendly and helpful staff. I needed som hair spray and hair gel, so the driver took me to Walgreens.

Its always been nice. Its clean and well kept. Thats about all I have to say at this time.

Centrally located and clean rooms. Food was excellent at the bar.

Too close to I325. Very noisy until late at night.

I had a beautiful room with an excellent view. Staff were extremely friendly and helpful. I felt at this price point a free breakfast should be included.

Very nice hotel, friendly staff, clean rooms. The free shuttle they offer was a huge plus.

Its close to downtown and Drake. They are super friendly. No free breakfast. Being close to the hospital does create some middle of the night sirens.

Location for the price was good. Toilet wouldn’t stop running without jiggling and futzing with it. Air con didn’t work. Wouldn’t only pump out heat. Had to open the window to keep it cool in the room. Wasn’t worth notifying staff as were only there for a quick sleep overnight.

We came for the basketball tournament and had a blast. We were able to check in early and they upgraded our room b/c the type we reserved were not available. They put us in a king suite at no charge!! If I had a negative, it is that the bed was really hard so I didn’t sleep well. Everything else was really nice. Another positive.... we are within walking distance of the arena and downtown bars!

6th Ave Des Moines IA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in Downtown Des Moines, Holiday Inn Downtown - Mercy Area, an IHG Hotel is within a 10-minute walk of popular sights such as Wells Fargo Arena and Iowa Events Center. This 251-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and coffee makers are also available.


Property features

At Holiday Inn Downtown - Mercy Area, an IHG Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room

1 Twin Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Downtown - Mercy Area, an IHG Hotel

Everyone (17) Couples (5) Business (3) Family (4) Friends (5)
1
Friends

We could not get the room cooler than 82 degrees. Same for our friends in another unit. Front desk did not care.

By on Nov 22, 2021

Review comment responded on Nov 30, 2021

Thanks for staying with us. We appreciate your feedback!

4
Family

when i got there around 1pm - They didnt have the Queen double bed what i pay for from orbitz.. They told me they didnt have that room for the day I request for - so they give me a double bed.

By on Aug 25, 2021

Review comment responded on Sep 20, 2021

Thanks for staying with us. We appreciate your feedback!

4
Everyone

Everything about my stay was great except the highway noise. It was friendly, clean, good water pressure, the curtains closed and made it dark, the bed was decent and the covers were comfy.

By on Jul 25, 2021

Review comment responded on Sep 20, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

Great staff, location, and pretty quiet. Easy access to 235.

By on Jul 19, 2021

Review comment responded on Jul 30, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Apr 12, 2021

Review comment responded on Apr 22, 2021

Thanks for staying with us. We appreciate your feedback!

4
Everyone

The hotel was clean. The heat didn't work and the road noise was very loud.

By on Mar 27, 2021

Review comment responded on Apr 22, 2021

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on May 7, 2020

5
Everyone

Friendly and helpful staff. I needed som hair spray and hair gel, so the driver took me to Walgreens.

By on Feb 29, 2020

2
Everyone

Its always been nice. Its clean and well kept. Thats about all I have to say at this time.

By on Nov 27, 2019

Review comment responded on Jan 16, 2020

Thank you for choosing Holiday Inn. We appreciate your feedback!

5
Business Business

Centrally located and clean rooms. Food was excellent at the bar.

By on Oct 12, 2019

Holiday Inn Downtown - Mercy Area, an IHG Hotel

1050 6th Ave, Des Moines, IA 50314
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