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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
Hotel with free airport shuttle, 4-minute walk to Iowa Events Center

Choose dates to view prices

Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Meeting facility
Indoor pool
Property amenity
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1050 6th Ave, Des Moines, IA, 50314
  • Place, Iowa Events Center
    ‪5 min walk‬
  • Place, Casey's Center
    ‪10 min walk‬
  • Place, Des Moines Civic Center
    ‪16 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(14 reviews)
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

7.6 out of 10
Good
(41 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

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Exterior

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8.2 out of 10, Very Good, 1,040 reviews
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Jan 18 - Jan 19
Total with taxes and fees
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About the neighborhood

Des Moines

Located in Downtown Des Moines, Holiday Inn Downtown - Mercy Area by IHG is within a 5-minute walk of Iowa Events Center and within 15 minutes of other popular attractions like Community Choice Credit Union Convention Center. This 251-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Iowa Events Center - 5 min walk - 0.3 miles
  • Casey's Center - 10 min walk - 0.5 miles
  • EMC Expo Center - 10 min walk - 0.5 miles
  • Des Moines Civic Center - 16 min walk - 0.9 miles
  • Hoyt Sherman Place - 18 min walk - 1.0 mile

Getting around

  • Des Moines International Airport (DSM) - 22 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Jethro's Bbq All Stars - ‬13 min walk
  • ‪Northern Vessel - ‬12 min walk
  • ‪Pho 515 - ‬8 min walk
  • ‪Caribou Coffee - ‬13 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

Hotel with free airport shuttle, 4-minute walk to Iowa Events Center
At Holiday Inn Downtown - Mercy Area by IHG, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free offsite parking, as well as a free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Comfort Inn & Suites Event Center
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  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,001 reviews
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The price is $103
Jan 18 - Jan 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 11.20 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Is free cancellation available at Holiday Inn Downtown - Mercy Area by IHG?

Holiday Inn Downtown - Mercy Area by IHG provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?

As of Jan 10, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on Feb 1, 2026 start from $109.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Downtown - Mercy Area by IHG?

This hotel is situated in Downtown Des Moines within a short 10-minute walk of Casey's Center and also 18 minutes on foot from Des Moines Civic Center. You'll also find 801 Grand and Ruan Center less than a mile away.

Is parking available on site at Holiday Inn Downtown - Mercy Area by IHG?

Yes, there is accessible parking available.

Does Holiday Inn Downtown - Mercy Area by IHG feature a casino on the premises?

No, Holiday Inn Downtown - Mercy Area by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Downtown - Mercy Area by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Holiday Inn Downtown - Mercy Area by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Downtown - Mercy Area by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Downtown - Mercy Area by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Downtown - Mercy Area by IHG serves buffet breakfast for a surcharge each morning at Genevieve Restaurant.

Will Holiday Inn Downtown - Mercy Area by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Downtown - Mercy Area by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Downtown - Mercy Area by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Downtown - Mercy Area by IHG?

The closest major airport to Holiday Inn Downtown - Mercy Area by IHG is Des Moines International Airport (DSM), which is 6.1 mi away (22 minutes by car).

Are there rooms with balconies at Holiday Inn Downtown - Mercy Area by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Downtown - Mercy Area by IHG.

Does Holiday Inn Downtown - Mercy Area by IHG have a wedding venue?

Take advantage of the wedding venue at Holiday Inn Downtown - Mercy Area by IHG if you plan to say "I do" during your trip.

Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 429 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Claud

Stayed 1 night in Aug 2025

6/10 Okay

Ann

Traveled with partner
Stayed here for Paul McCartney concert. Parking lot was under construction so we had to park at the hospital. Lounge was never open even though they were full and would have had lots of customers. Staff seemed flustered by the crowd returning from the concert as elevators got seriously backed up. Needed more vans to accomodate crowd.
Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities
Parking lot and driveway were closed. Had to walk a block away with luggage. Then the room was infested with ants. Had to change rooms. Not a good experience.
Stayed 1 night in Oct 2025

8/10 Good

Brad

Stayed 1 night in Oct 2025

10/10 Excellent

Massa

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

4/10 Poor

Katie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
AC didn't work well.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nichole

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok overall

Air conditioner in the room was loud, but worked. The parking lot issue is inconvenient, especially being from out of the area, and arriving late in the evening, once I figured it out it wasn’t that bad though.
Stayed 2 nights in Sep 2025

4/10 Poor

May

Stayed 1 night in Aug 2025

6/10 Okay

RACHEL

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beds were definitely not queens but rather fulls. Very dated room but bartenders were great!
Stayed 1 night in Sep 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean the ac went all the way down to 50 so it was nice an cold an so convenient for our concert it took was like two blocks over so we just walked even though the hotel offers shuttle rides to places
Stayed 2 nights in Sep 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great for the price. Definitely felt like we were on the wrong side of the interstate, but a quick walk after a concert.
Stayed 1 night in Sep 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service
The hotel was very clean. Staff working the front desk were friendly, prompt. The restaurant had horrible service, my daughter’s food was burnt and by the time we were able to get our server’s attention, it was too late to order something else because we had somewhere to be. The server never asked if we wanted another drink. We would definitely stay at the hotel again but wouldn’t eat at Cityscapes.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

8/10 Good

Jenna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Brian K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here. Convenient location for driving to other locations, not so much for walking. Road noise is very loud for rooms facing expressway, even up on the 6th floor. Service was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Madelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful! The staff was extremely accommodating
Stayed 3 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and convenient for attending a concert at the Casey's center. There is also a free shuttle that ran anywhere withing a 3-mile radius. Would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They provided a round-trip shuttle to the event center! Amazing service!
Stayed 1 night in Sep 2025

8/10 Good

Angi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no drive up to check in currently with the area blocked off, so plan to do some walking across the road with luggage. Check in was friendly. Busy at 3 pm, which was to be expected. It was quick and easy. Were not given check out time or breakfast information. Property is very nice. Not ultra modern, but quality and tasteful. Room was very clean! Comfy ned and pillows. Nicely appointed! It is noisy as far as road noise, but its a busy downtown area for sure. The hallway was veey quiet. No noise at all from sarrounding rooms. Parking was sufficient even with a busy concert going on. Price was higher due to this but far more reasonable than others, so we were satisfied with the value.
Stayed 1 night in Sep 2025

10/10 Excellent

michelle, west branch

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking area was closed down and we had to park across the street.. signage for parking was
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 1 night in Sep 2025

4/10 Poor

janet

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was so loud we couldn’t sleep. The windows seemed open but they were not. We were on the 9th floor and we couldn’t sleep due to interstate ambulances. Major needs updated. Too bad but it was the closest place to our venue.
Stayed 1 night in Sep 2025

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