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Kimpton Hotel Monaco Denver

4.0 out of 5.0

Recent guest reviews

Not worth the price we paid, especially considering how ridiculously expensive it is valet and lack luster amenities. Nothing special or memorable about this place (except the gigantic dumpster by the entrance)... there are other better options in Denver.

Excellent hotel; decor, room maintenance, room cleanliness, and hotel staff all excellent. Restaurant slightly overrated in our humble opinion. Biggest complaint was linen and towel quality was extremely poor; overly starched, low thread count, and towels well past their expiration date and thus, extremely scratchy and not even close to soft. Same with the sheets. Otherwise, the hotel is great, and just two blocks South of 16th St Mall. I would return!

My daughter and I stay at the Monaco every year during the holiday season and go to the Nutcraker Ballet down the street. Online, there are much cheaper (and nicer) hotel options, however, my daughter loves this hotel. I requested a late checkout and she simply said no. I asked what the rate would be if we stayed another night and it was $45 higher than what I had pulled up on my phone.... she didn't care. We checked out. We checked into a hotel threeblocks away instead for much less money and better customer service.

From the moment we checked in staff were extremely hospitable. Room was well appointed. I would seek out Kimpton in another location.

The staff were very friendly and helpful,always asking if we needed directions.The Hotel was within easy walking distant to many attractions and fine dining.It is within walking distance to Mile High Stadium.I would stay there again.

This beautiful hotel is conveniently located, near the 16th street walking district. The staff were very accomodating. The restaurant in the hotel is wonderful.

The renovation hid the entrance from me for 20 frustrating minutes of one way street confusion but once I found the valet we were right at home. The staff was excellent; they brought a goldfish to the room for my son; a bathtub stopper for the drain when bath time was going badly; fun social hour in lobby: room service was good; hotel restaurant had a nice happy hour; room was huge! Great location.

Nice hotel, good location, large rooms, pleasant staff BUT, we experienced no hot water for 36 to 48 hours. The hotel should have warned us that the boilers failed. No word till I went to the desk and inquired. Staff was pleasant and with some discussion they offered a comp breakfast. After 24 hours, it still took a lot of time to get warm/hot water. No back-up system? Kansas City Dave was very nice with directions.

very nice hotel - old but renovated with flair - more 'boutique' and very warm, comfortable and friendly. In the midst of downtown made it perfect for my one-day business trip. Easy commute from hotel to Denver airport using the 'light rail', just six block walk from the Monaco and only a $9 fare to get to the airport - smooth and comfortable in a train. At check-in, front desk offered me a 'pet goldfish' for the length of my stay which I thought was brilliant! Nice happy hour and free 5 minute massage in lobby made me feel very welcome. I would not hesitate to return.

I thought the hotel was OK but the room smelt like marijuana when I checked in and the AC did not cool down the room much, but since I didn't spend much time in my room, it wasn't worth it to complain

Not the bathtub I had asked for but I didn't have time to go talk to the staff I was short on time. While taking a shower the water got really hot then really cold, and every time I washed my hands the water was freezing cold it never warmed up. Staff were really nice and welcoming do.

The 3pm guaranteed check-in time is not really true. We waited in the lobby for 2 hours for our room when everyone else that walked in the door were getting keys immediately. We were stuck in a small room with a view of the back parking garage. Our sink dripped the entire time and the walls with the connecting doors to another room are like paper. We could hear everything (EVERYTHING) going on in the room next to us. The maid service did not come until 4pm each day which was not conducive to our daily schedule so we didn't end up getting our room cleaned at all. There are no coffee makers in the rooms which is annoying. The restaurant, Panzano was the biggest disappointment. As a gluten free eater I was excited for this restaurant only to find out the gluten free chef had left 3 weeks ago and a new chef was brought in who changed 85% of the menu. We arrived for brunch and ended up only drinking coffee and leaving after seeing the menu. There were only a few gluten free items and they were not appetizing. Even the regular menu was not appealing. The staff was annoyed but didn't need to make it so obvious. Later that day I discovered a lot of other bad reviews for the restaurant in the previous few days with similar complaints. The hotel claims to be smoke free but our floor had an obvious marijuana smell coming from multiple rooms. Never staying here again - definitely not for over $200 a night.

The room was very nice, pleasant and quiet. The view left a lot to be desired - overlooking shipping containers and some kind of scrap metal yard. The check in process was frustrating. Got there at 2:30 after a long morning of travel - was told check-in wasn't until 3pm but they'd call me when the room was ready. I still hadn't gotten a call by 4pm so came back, was then checked in. Why didn't they call? Secondly, I wanted to decide on whether to valet my car after check-in so left it out front this whole time. (It was $42/night, way steeper than any other place in the nearby area). So when I went to finally move my car the valet attendant was rude to me. Snappily said "oh you finally came back," to which I replied that the front desk was an hour late in checking me in and I had walked by earlier and no one was out there to help me. Overall it just seemed like very poor service for the price. The room was very clean and comfortable, however. So I see a lot of potential. The service just isn't there to justify the cost.

Our flight to Denver was re-routed through Albuquerque so we arrived three hours late (10:00 PM) and did not want to drive to Breckenridge that late in the evening. We contacted the Monaco to see if they had a room. They had a room, and when we arrived they upgraded us to a suite. The room was fantastic, and the staff couldn't have been nicer.

Great downtown location. Our room was perfect and spacious, not lacking in anything. I wish we had more time to spend here as they offer bike rentals and wine happy hours. If I ever come back to Denver, I will definitely be staying here again!

The hotel was great my friend and I had a awsome New Years weekend. The staff was very friendly and helpful. I love Downtown Denver. The room was beautiful and clean.

Nice friendly staff, clean room and great happy hour special

My wife and I (mid-30's) loved this place! It's certainly less expensive than neighboring hotels but has incredible amenities. We especially loved the free happy hour from 5-6 every night that drew in 20-40 people, depending on the night. The staff were very friendly and made every effort to make us feel comfortable. The quirky features were also great: the elevator music was 80's pop, there is a life-size cow statue outside the elevator, and the general vibe was just fun. To top it off, the Monaco is pretty and well cared for (no peeling paint and wallpaper or bad carpeting), the rooms are comfortable and not too small (not too big either), and you're a block away from the 16th Street Mall, where tons of people walk from shop to shop and restaurant to restaurant, but where somehow nothing ever seems to be crowded. Our Denver experience was made better by the Monaco. Two thumbs up! ...probably better for a couple or a single than for a family, but your family would be comfortable and in a clean, centralized hotel.

Stayed in this hotel couple times for one night before catching flights from Denver airport. Convenient location in the central location in Denver. Room was fairly priced and room was cleaned. Hotel offers a restaurant and bikes downstairs. Great pick for families couples and business trips.

We loved this hotel. The staff, location, and mood of the place fit us perfectly. The bed and how the staff "made" the bed were not to our liking but these were the only aspects of our stay that we did not think were above the bar.

1717 Champa St Denver CO

Hotel highlights

  • Walking distance to Coors Field
  • Onsite dining
  • Spa
  • 24-hour fitness center

Located in Downtown Denver within a short walk of Coors Field, Kimpton Hotel Monaco Denver is within a mile (2 km) of other popular sights such as United States Mint. This 189 -room, 4-star hotel has a restaurant along with conveniences like a full-service spa and a 24-hour fitness center. It's in central Denver and also close to Colorado State Capitol Building and Denver Art Museum.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception. For your convenience, breakfast is available for a fee.


Rooms

Kimpton Hotel Monaco Denver's 189 rooms are air-conditioned and provide iPod docks, minibars, and laptop-compatible safes. Guests can expect WiFi and 37-inch flat-screen TVs with pay movies and video-game consoles. Pillowtop beds sport Frette Italian sheets and bathrooms offer hair dryers and designer toiletries. Phones, ironing boards, and desks are also standard.


Property features

Guests staying at Kimpton Hotel Monaco Denver enjoy access to a full-service spa, a 24-hour fitness center, and WiFi in public areas. Valet parking is offered for USD 46 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include 5 meeting rooms, conference space, and a 24-hour business center.

Room options

Deluxe Room, 1 Queen Bed

Queen 1 | Sleeps 2

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 2 Twin Beds, Accessible, Bathtub (Mobility)

Twin 2 | Sleeps 4

Deluxe Room, 2 Twin Beds, Accessible (Roll-In Shower)

Twin 2 | Sleeps 4

Guest reviews for Kimpton Hotel Monaco Denver

Everyone (14) Couples (38) Business (25) Family (5) Friends (6) Other (7)
2

giant garbage bin right outside the main entrance

Everyone

Not worth the price we paid, especially considering how ridiculously expensive it is valet and lack luster amenities. Nothing special or memorable about this place (except the gigantic dumpster by the entrance)... there are other better options in Denver.

By , from Chicago on Dec 30, 2017

Review comment responded on Jan 10, 2018

Hi Ace, Thank you for leaving your review. We are under renovation almost half way thru we are looking forward to completing our work. Our goal is to amaze our guests from arrival to departure. We hope to see you again.

4

excellent hotel, superb location

Couples

Excellent hotel; decor, room maintenance, room cleanliness, and hotel staff all excellent. Restaurant slightly overrated in our humble opinion. Biggest complaint was linen and towel quality was extremely poor; overly starched, low thread count, and towels well past their expiration date and thus, extremely scratchy and not even close to soft. Same with the sheets. Otherwise, the hotel is great, and just two blocks South of 16th St Mall. I would return!

By , from BC, Canada on Dec 13, 2017

Review comment responded on Dec 13, 2017

Nick, thank you for taking the time to provide us with your honest feedback. We look forward to welcoming you back soon. As part of our room renovation we are investing in new linen so we look forward to showing off our new threads soon!

2

don't need or want loyal customers

Everyone

My daughter and I stay at the Monaco every year during the holiday season and go to the Nutcraker Ballet down the street. Online, there are much cheaper (and nicer) hotel options, however, my daughter loves this hotel. I requested a late checkout and she simply said no. I asked what the rate would be if we stayed another night and it was $45 higher than what I had pulled up on my phone.... she didn't care. We checked out. We checked into a hotel threeblocks away instead for much less money and better customer service.

By , from carbondale, Co on Nov 26, 2017

Review comment responded on Nov 30, 2017

Sarah - thank you for your honest feedback. Per our conversation after this experience I just wanted to apologize again and ensure you this is not our standard and was immediately addressed with our team. We appreciate your loyalty and hope that you give us the opportunity to make this right.

5
Everyone

From the moment we checked in staff were extremely hospitable. Room was well appointed. I would seek out Kimpton in another location.

By on Oct 29, 2017

Review comment responded on Nov 4, 2017

Thank you for the wonderful review! Our guest service team is truly the best!

4

nice hotel for downtown

Everyone

The staff were very friendly and helpful,always asking if we needed directions.The Hotel was within easy walking distant to many attractions and fine dining.It is within walking distance to Mile High Stadium.I would stay there again.

By , from Roanoke,Va on Oct 20, 2017

Review comment responded on Oct 28, 2017

Kelley - Thank you for the wonderful review! We are so happy you enjoyed your stay. Please come back and visit us again soon!

5
Everyone

This beautiful hotel is conveniently located, near the 16th street walking district. The staff were very accomodating. The restaurant in the hotel is wonderful.

By on Aug 23, 2017

Review comment responded on Aug 26, 2017

Thank you for the wonderful review! We hope to welcome you back again soon.

5

excellent staff in a charming hotel

Everyone

The renovation hid the entrance from me for 20 frustrating minutes of one way street confusion but once I found the valet we were right at home. The staff was excellent; they brought a goldfish to the room for my son; a bathtub stopper for the drain when bath time was going badly; fun social hour in lobby: room service was good; hotel restaurant had a nice happy hour; room was huge! Great location.

By on Aug 23, 2017

Review comment responded on Aug 26, 2017

Thank you for the wonderful review! I am so sorry that your initial experience was a frustrating one, that is not how we want you to start your stay with us. We hope to welcome you back again soon when we are scaffolding free.

4

where was the hot water?

Everyone

Nice hotel, good location, large rooms, pleasant staff BUT, we experienced no hot water for 36 to 48 hours. The hotel should have warned us that the boilers failed. No word till I went to the desk and inquired. Staff was pleasant and with some discussion they offered a comp breakfast. After 24 hours, it still took a lot of time to get warm/hot water. No back-up system? Kansas City Dave was very nice with directions.

By , from MidWest on Jul 23, 2017

Review comment responded on Jul 26, 2017

Sonny - thank you for your honest feedback. I am so sorry for the lack of hot water during your stay. I assure you this is not to our standard and has been fixed by our Director of Engineering. K-State Dave is amazing and a true asset to our team! Please come back and visit us again soon!

5

hotel monaco - business trip

Everyone

very nice hotel - old but renovated with flair - more 'boutique' and very warm, comfortable and friendly. In the midst of downtown made it perfect for my one-day business trip. Easy commute from hotel to Denver airport using the 'light rail', just six block walk from the Monaco and only a $9 fare to get to the airport - smooth and comfortable in a train. At check-in, front desk offered me a 'pet goldfish' for the length of my stay which I thought was brilliant! Nice happy hour and free 5 minute massage in lobby made me feel very welcome. I would not hesitate to return.

By , from VA on May 16, 2017

Review comment responded on May 19, 2017

Jeff You shared a great review for all of Denver and certainly the Monaco. Thank you for staying with us to do your business. Hope you get to come back just for fun. Sandy Burkett, GM

3

ok but not great

Everyone

I thought the hotel was OK but the room smelt like marijuana when I checked in and the AC did not cool down the room much, but since I didn't spend much time in my room, it wasn't worth it to complain

By , from Jersey City, NJ on Mar 30, 2017

Review comment responded on Apr 1, 2017

Lance, I apologize for the inconvenience you experienced with your AC during your stay. I assure you this is not up to our standard. We want all of our guests to leave feeling completely happy with their stay and we clearly missed the mark. We would love the opportunity to welcome you back to ensure that your next stay is flawless!