The staff gave superior service. They were so pleasant to work with....it was a pleasure to stay at Aloft.
Very curtious staff, very clean.
DIDNT like pool bar. Very limited drinks. Closed too early.
I’ve stayed at Alofts & W’s all over the US and it was just not a good experience...very disappointing. We checked in on Friday morning around 11:30am. We were told about a “restaurant “ we could get lunch at. It was a bar by the pool and it didn’t appear to be set up yet. We saw a bartender & asked if they were open for food..... she said yes so we sat down....she then wheeled off an ice bin while we were sitting there. We just flew in and were starving so we thought we’d go in and eat instead. We asked if we could order a drink....nope. No bartender til 4pm. . We ended up leaving for lunch. It was a great decision. Mussel Beach was wonderful! Saturday was no different. It felt like we were sent on a wild goose chase.... told we could get food at noon, then told 1 by someone else...ended up ordering food out since we were so hungry. Everything was difficult. I expected the same standards from other properties and it was not the case. I got away for the weekend to relax & enjoy friends....the entire experience while at the hotel was an inconvenience... a lot of running around with no results. Disappointing from this company to say the least.
Love Aloft!! Such a great place to stay. Nice pool and bars.!
I really enjoyed this hotel, until a week after I checked out, I was charged for two more nights which I didn’t stay and the hotels manager Vanessa has not returned phone calls or been helpful at all. Now almost one month ago I checked out and this issue is still resolved. The staff was great when I was a guest at the hotel.
Staff was kind and property was clean. I enjoyed my stay.
Atlantic Avenue is within a 5-minute walk of Aloft Delray Beach while other popular sites like Veterans Park are within a 15-minute stroll. This 3-star hotel welcomes guests with 122 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.
All 122 air-conditioned accommodations feature a separate bedroom. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
At Aloft Delray Beach, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 16 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and a computer station.
The staff gave superior service. They were so pleasant to work with....it was a pleasure to stay at Aloft.
Very curtious staff, very clean.
Good morning Thank you for taking the time to share your feed back. We are happy to hear you enjoyed your stay. We look forward to your return visit.
Good morning Thank you. We look froward to your return visit.
Thank you for your excellent review! We are thrilled that you enjoyed your stay with us. We look forward to welcoming you back again, soon!
DIDNT like pool bar. Very limited drinks. Closed too early.
Thank you for staying with us and for the feed back you provided. Sorry we did not meet your expectations.We will work on addressing your points of view in reference to the Pool Bar. We look forward to welcoming you back on your next visit.
I’ve stayed at Alofts & W’s all over the US and it was just not a good experience...very disappointing. We checked in on Friday morning around 11:30am. We were told about a “restaurant “ we could get lunch at. It was a bar by the pool and it didn’t appear to be set up yet. We saw a bartender & asked if they were open for food..... she said yes so we sat down....she then wheeled off an ice bin while we were sitting there. We just flew in and were starving so we thought we’d go in and eat instead. We asked if we could order a drink....nope. No bartender til 4pm. . We ended up leaving for lunch. It was a great decision. Mussel Beach was wonderful! Saturday was no different. It felt like we were sent on a wild goose chase.... told we could get food at noon, then told 1 by someone else...ended up ordering food out since we were so hungry. Everything was difficult. I expected the same standards from other properties and it was not the case. I got away for the weekend to relax & enjoy friends....the entire experience while at the hotel was an inconvenience... a lot of running around with no results. Disappointing from this company to say the least.
Please accept our sincere apologizes for not meeting your expectations. We addressed the issues you mentioned to the proper department head and steps have been taken to correct to prevent from reoccurring again. We look forward to your return visit.
Love Aloft!! Such a great place to stay. Nice pool and bars.!
I really enjoyed this hotel, until a week after I checked out, I was charged for two more nights which I didn’t stay and the hotels manager Vanessa has not returned phone calls or been helpful at all. Now almost one month ago I checked out and this issue is still resolved. The staff was great when I was a guest at the hotel.
Please contact me directly to discuss this matter. The charges should have been removed from your bank. Kindly let us know if this is not the case. Thank you in advance,
Thank you.
We are so sorry for your experience. Please contact us immediately so that we might make things right.
Thank you for your feed back. Happy to hear you enjoyed your stay and it was a pleasure to serve you. We look forward to your return visit.