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Econo Lodge Crystal River

2.0 out of 5.0

Recent guest reviews

I wish I could give zero stars. The hotel was filthy: urine and hair from previous guest on toilet, floor not vacuumed. "Amenities" nonexistent: no wifi-hotel advertises free wifi, however it didn't have strong enough signal to be of any use, no working phone in room (no cell service either), remote control batteries didn't work-provided my own. Rooms are extremely tiny. Customer service was beyond horrible: lack of empathy, only one person on duty so you never got the full attention of front desk agent, assistance to resolve issues was nonexistent, communication amongst front desk staff was terrible (the lady that I reported issues to left a note that I was only mad about not being able to get a second pillow-this was just the problem that put me over the edge-she actually hung up on an Orbitz agent and refused to answer the phone again as he was trying to help resolve my problems). I have e-mailed the GM of the property and have received no response. It's been 2 weeks. Orbitz was helpful, however, the hotel has taken no responsibility, nor offered any solution to my problems.

THE STAFF WAS VERY RUDE AND UNPLEASANT TO GUEST. GUEST WERE TREATED POORLY BY OFFICE PERSONNEL AS WELL AS HOUSE KEEPING. THERE WAS ABSOLUTELY NO BOAT PARKING WHAT SO EVER. THIS HOTEL WAS PACKED WITH MANY BOATS DUE TO THIS WAS THE OPENING OF SCALLOP SEASON AND IT WAS A COMPLETE NIGHTMARE PARKING AND MANEUVERING AROUND THE HOTEL. THE A/C WAS VERY HOT AND DID NOT COOL PROPERLY AND THE WIFI WAS OUT WHILE WE WERE THERE.

I'll never book again on line. You cannot get a refund, and the place of stay ( like my experience ) put's you in an handicapped room !

Was nice for the price hotle staff was amazing. Left a pillow they held it for me to pick up

It was hot when I arrived so the pool was great. The pool area was nice but they need a new pool liner. It makes it looks like the pool is dirty but it's actually very clean.

It was ok ....room has a slight musty smell No parking available close to room ...had to park on grass near pool..... Good for a quick stop but wouldny stay extended .

Arrived late on a very cold night and the room's window was open, which meant the room was very cold. Ok for a quick stay, but not too clean or comfortable.

Overall I was highly disappointed in my hotel choice for this trip from beginning to end. When we walked into the lobby it stank of sanitizer (silver lining is we can assume it was clean). I had requested a rollaway bed in my reservation but this had been overlooked. They gave me the rollaway (which was unmade and also smelled very strongly of sanitizer) and had us deliver it to our own room. While making my bed I noticed that there were stains all over the sheets and my dad's bed had a cigarette burn in the comforter. They really need to upgrade the mattresses on their rollaway beds because I could feel every single spring. Rollaways can be comfortable (I had just spent the previous 4 nights on a comfortable rollaway at a hotel in key largo) so I was disappointed. I will say that the room (2 double beds) was large so that three of us and a rollaway fit quite comfortably. Claiming that they offer breakfast is a stretch. By breakfast they mean coffee, OJ, and a variety of breads that you can toast. I believe they had some of those tiny chocolate covered donuts that gas stations sell in little sleeves of 8 and a couple of individually wrapped cinnamon raisin buns. We stuck with toasted english muffins and jelly. They did have a working TV, microwave, and mini fridge. They provided shampoo in the room but the conditioner was nowhere to be seen. They had wifi but something was wrong with it. None of us could get our devices to connect to the wifi and stay connected. I was able to connect but my device would get kicked off after about 2 minutes. Then I would spend 5 minutes trying to get it to connect again. I gave up after a while and just used my data plan. Overall I would not recommend this hotel and suggest that travelers pay the extra money for some place nicer.

Pleasant stay. Nice community. Good place to stay with pleasant and efficient staff.

This is the inexpensive choice for Crystal River. It's at or above typical Econo Lodge standards--an older property with updates. Nice pool. Slow internet (at least in my room) but it's free. Leave a tip for the house staff. People in this part of FL need your kindness.

Close to boat ramps for the gulf and several restraunts .

I stayed here for a night multiple times. Great value for just a night

The first thing we did upon entering this stinky room (smelled like cigs and sweat even though it was supposed to be clean and non-smoking) was pull back the sheets... There were roaches all under the sheets and on the pillow! we killed a total of eleven roaches. 3 from the bed, 4 from the curtains, and 4 in a nest under the television. This was a horrific experience. I would not wish such filth upon my worst enemies. Truly ruined our night. So disgusting and sad.

This hotel was only a few minutes from our manatee tour and was clean & very roomy.

It was really great. Just needed a one night stay. Great price

Just needed cheap place to sleep and this worked. Cheapest hotel in Crystal River. Still high priced for what it was.

This is an older hotel ran by a "mom and pops" who are very nice. The hotel is just average but was all we needed for the 1 night stay. It was a nice surprise to find very good coffee in the lobby. The room is nothing special, but it is clean. The bed was not as comfortable as I had hoped.

This motel was very average it was clean neat pillows much too soft but beds were comfortable.

It's a nice trip in a nice hotel ! The breakfast could be better but it's also good

Inexpensive, clean room, good value, just what I was looking for. i would stay here again.

Room options

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Econo Lodge Crystal River

Everyone (7) Couples (6) Family (2) Other (5) Friends (2)
1

stay elsewhere!

Everyone

I wish I could give zero stars. The hotel was filthy: urine and hair from previous guest on toilet, floor not vacuumed. "Amenities" nonexistent: no wifi-hotel advertises free wifi, however it didn't have strong enough signal to be of any use, no working phone in room (no cell service either), remote control batteries didn't work-provided my own. Rooms are extremely tiny. Customer service was beyond horrible: lack of empathy, only one person on duty so you never got the full attention of front desk agent, assistance to resolve issues was nonexistent, communication amongst front desk staff was terrible (the lady that I reported issues to left a note that I was only mad about not being able to get a second pillow-this was just the problem that put me over the edge-she actually hung up on an Orbitz agent and refused to answer the phone again as he was trying to help resolve my problems). I have e-mailed the GM of the property and have received no response. It's been 2 weeks. Orbitz was helpful, however, the hotel has taken no responsibility, nor offered any solution to my problems.

By , from Florida Keys on Aug 23, 2017

1

no boat parking and rude staff

Everyone

THE STAFF WAS VERY RUDE AND UNPLEASANT TO GUEST. GUEST WERE TREATED POORLY BY OFFICE PERSONNEL AS WELL AS HOUSE KEEPING. THERE WAS ABSOLUTELY NO BOAT PARKING WHAT SO EVER. THIS HOTEL WAS PACKED WITH MANY BOATS DUE TO THIS WAS THE OPENING OF SCALLOP SEASON AND IT WAS A COMPLETE NIGHTMARE PARKING AND MANEUVERING AROUND THE HOTEL. THE A/C WAS VERY HOT AND DID NOT COOL PROPERLY AND THE WIFI WAS OUT WHILE WE WERE THERE.

By on Jul 5, 2017

3

do not book on line.

Everyone

I'll never book again on line. You cannot get a refund, and the place of stay ( like my experience ) put's you in an handicapped room !

By on May 23, 2017

4

nice for a bed

Everyone

Was nice for the price hotle staff was amazing. Left a pillow they held it for me to pick up

By , from mobile,al on May 29, 2016

4
Everyone

It was hot when I arrived so the pool was great. The pool area was nice but they need a new pool liner. It makes it looks like the pool is dirty but it's actually very clean.

By on May 3, 2016

3

good place for a quick stop off

Everyone

It was ok ....room has a slight musty smell No parking available close to room ...had to park on grass near pool..... Good for a quick stop but wouldny stay extended .

By , from Macon Ga on Apr 11, 2016

2
Everyone

Arrived late on a very cold night and the room's window was open, which meant the room was very cold. Ok for a quick stay, but not too clean or comfortable.

By on Feb 11, 2016

2

pay a little extra and stay somewhere nicer

Families

Overall I was highly disappointed in my hotel choice for this trip from beginning to end. When we walked into the lobby it stank of sanitizer (silver lining is we can assume it was clean). I had requested a rollaway bed in my reservation but this had been overlooked. They gave me the rollaway (which was unmade and also smelled very strongly of sanitizer) and had us deliver it to our own room. While making my bed I noticed that there were stains all over the sheets and my dad's bed had a cigarette burn in the comforter. They really need to upgrade the mattresses on their rollaway beds because I could feel every single spring. Rollaways can be comfortable (I had just spent the previous 4 nights on a comfortable rollaway at a hotel in key largo) so I was disappointed. I will say that the room (2 double beds) was large so that three of us and a rollaway fit quite comfortably. Claiming that they offer breakfast is a stretch. By breakfast they mean coffee, OJ, and a variety of breads that you can toast. I believe they had some of those tiny chocolate covered donuts that gas stations sell in little sleeves of 8 and a couple of individually wrapped cinnamon raisin buns. We stuck with toasted english muffins and jelly. They did have a working TV, microwave, and mini fridge. They provided shampoo in the room but the conditioner was nowhere to be seen. They had wifi but something was wrong with it. None of us could get our devices to connect to the wifi and stay connected. I was able to connect but my device would get kicked off after about 2 minutes. Then I would spend 5 minutes trying to get it to connect again. I gave up after a while and just used my data plan. Overall I would not recommend this hotel and suggest that travelers pay the extra money for some place nicer.

By on Jan 8, 2016

4

good stay

Singles

Pleasant stay. Nice community. Good place to stay with pleasant and efficient staff.

By on Jun 14, 2015

3

cheap, cared for & a pool

Singles

This is the inexpensive choice for Crystal River. It's at or above typical Econo Lodge standards--an older property with updates. Nice pool. Slow internet (at least in my room) but it's free. Leave a tip for the house staff. People in this part of FL need your kindness.

By on Oct 5, 2014