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Hyatt Place Cincinnati Airport / Florence

3.0 out of 5.0

Recent guest reviews

Weekend staff was efficient but yet were relaxed and friendly

A great place for larger families. They just need to learn not to overcook the eggs.

The hotel was awesome! There are many amenities and the breakfast is nice.

See above comments regarding cleanliness and location

This hotel is the picturesque Hyatt place. Friendly staff, clean room, good breakfast, can’t ask for more for the money!

The hotel was reasonably nice. The food offered was excellent.

Great, helpful, friendly staff. Very accommodating, nice clean room.

We often choose this hotel because the rooms are comfortable and spacious. While the workout room is small, it is clean and I've never had to wait for equipment.

First impression of room was flipping a switch and fluorescent ( or violet cast led ) light fixtures on the wall came on. All the lighting was either that of a morgue or putrid, ruled yellow from the old plastic covers. The only reasonable light was from bedside sconces of which only one worked, the other with a broken switch. Walls are textured vinyl panels like a 1980s gas station bathroom. No glasses or even plastic cups. Extremely cramped bathroom and a shower that had no hot water on the second morning I was there. Towels should were as abrasive as sand paper. Giant mirror over the vanity area was warped like a funhouse mirror. Temperature was controlled by an outdated, noisy unit. I felt like I was in an office cubicle that had a bed in it. The only semi descent thing was the comfort of the mattress on what was a VERY ugly bed. Definitely back here again or to any Hyatt property based on this experience. Also, if your business is in the city of Cincinnati, do not stay in the Northern Ky area. Highway construction on the Ky side of 75 mad every morning commute between 40 minutes to an hour. Spend the extra $50 and save yourself the stress and risk of dealing with that mess in the morning.

We booked a specific type of room which we paid a higher rate for. We arrived and they didn't have what we booked available. They could care less that it wasn't available and refused to credit the difference we paid between the room we reserved and the room we were given.

My sister and I had a "girls" weekend and chose your hotel. What a pleasant stay. The standard room turned out to be a lovely suite. Breakfast was awesome! Hotel's appearance was spectacular and comfort/cleanliness excellent. Because this hotel is nearby to our mother's assisted living quarters, we will definitely be returning customers. Thank you so much.

Very nice. Last night a little noisy due to arrival of school dance teams. But not unbearable.

Everything was outstanding with the exception of a very rude and unprofessional receptionist named Summer. She was very nasty to a young mother and used unaccepable langage in front of her children. I'm assuming she is someone's daughter or relative, if she can get away with that kind of behavior and keep her job.

Big, clean room. Allowed us early check in with treats for the kids.

The hotel was very clean. Staff extremely friendly. The free breakfast was nice. My only issue was there was only one working elevator. Otherwise, excellent hotel and would recommend to anyone!

To be honest I would probably never have chosen to stay in this hotel, had it not been for the fact that I got stranded at the Cincinnati Airport. However, under the circumstances, it turned out to be a lovely stay. The hotel offers free transportation to and from the airport, and the shuttle runs at least twice an hour. In itself, the hotel was modern, clean, nicely appointed with an attractive lobby, a nice breakfast area (with free hot breakfast included), and an incredibly nice and helpful staff. The room was large, with a 'living area' with a comfy corner sofa, large tv,, kitchenette, bath room and luxurious bed. I won't wish on anybody to have their flight cancel, but in spite of the unhappy circumstances I had a very nice stay.

Hotel was fine for what we needed. Only suggestion would be to put up some hooks to hang towels on.

Hotel was a perfect distance from Riverbend. Stayed the night for a concert and the place was wonderful. Staff was friendly and helpful with local information.

Lovely place with super clean rooms and very professional staff. Love the complimentary breakfast.

Nice up to date hotel. Breakfast was a nice setup. Hotel was quiet and clean. Room layout was nice and open. Relaxing stay.

300 Meijer Dr Florence KY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Within a short walk of World of Golf, Hyatt Place Cincinnati Airport / Florence is within 2 miles (3 km) of Florence Mall. This 127-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

This hotel is home to a diner and a bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and 42-inch a flat-screen TV with pay movies. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a sofa bed, a sitting area, and a refrigerator.


Property features

Guests staying at Hyatt Place Cincinnati Airport / Florence enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 7 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 6

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 4

Room, 2 Double Beds

Full 2 | Sleeps 6

Guest reviews for Hyatt Place Cincinnati Airport / Florence

Everyone (13) Business (10) Couples (17) Family (14) Other (3) Friends (1)
5
Families

Weekend staff was efficient but yet were relaxed and friendly

By on Aug 20, 2019

5
Everyone

A great place for larger families. They just need to learn not to overcook the eggs.

By , from Cleveland on Jan 7, 2019

Review comment responded on Feb 13, 2019

Thank you for staying with us! We look forward to welcoming you back!

5
Everyone

The hotel was awesome! There are many amenities and the breakfast is nice.

By on Dec 10, 2018

5

nice clean hotel convenient to airport/restaurants

Everyone

See above comments regarding cleanliness and location

By , from Charlotte, NC on Jul 12, 2018

Review comment responded on Jul 31, 2018

Thank you so much for the terrific review! Very happy that everything was clean and convenient for your visit! We hope we can serve you again soon!

5

great value

Everyone

This hotel is the picturesque Hyatt place. Friendly staff, clean room, good breakfast, can’t ask for more for the money!

By , from columbus , oh on May 25, 2018

4
Everyone

The hotel was reasonably nice. The food offered was excellent.

By on Aug 18, 2017

5

close to creation museum and ark encounter.

Everyone

Great, helpful, friendly staff. Very accommodating, nice clean room.

By , from mn on Jul 5, 2017

4

spacious room

Everyone

We often choose this hotel because the rooms are comfortable and spacious. While the workout room is small, it is clean and I've never had to wait for equipment.

By , from Grass Lake, MI on Feb 23, 2017

1

forget it !

Everyone

First impression of room was flipping a switch and fluorescent ( or violet cast led ) light fixtures on the wall came on. All the lighting was either that of a morgue or putrid, ruled yellow from the old plastic covers. The only reasonable light was from bedside sconces of which only one worked, the other with a broken switch. Walls are textured vinyl panels like a 1980s gas station bathroom. No glasses or even plastic cups. Extremely cramped bathroom and a shower that had no hot water on the second morning I was there. Towels should were as abrasive as sand paper. Giant mirror over the vanity area was warped like a funhouse mirror. Temperature was controlled by an outdated, noisy unit. I felt like I was in an office cubicle that had a bed in it. The only semi descent thing was the comfort of the mattress on what was a VERY ugly bed. Definitely back here again or to any Hyatt property based on this experience. Also, if your business is in the city of Cincinnati, do not stay in the Northern Ky area. Highway construction on the Ky side of 75 mad every morning commute between 40 minutes to an hour. Spend the extra $50 and save yourself the stress and risk of dealing with that mess in the morning.

By on Oct 21, 2016

1

terrible customer service

Everyone

We booked a specific type of room which we paid a higher rate for. We arrived and they didn't have what we booked available. They could care less that it wasn't available and refused to credit the difference we paid between the room we reserved and the room we were given.

By , from PA on Jul 3, 2016

Hyatt Place Cincinnati Airport / Florence

300 Meijer Dr, Florence, KY 41042
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.