Hotels near Cleveland Play House

"This is a very beautiful hotel. The room was excellent and all the employees were very accommodating. My sink did not drain and at checkout time the elevator to the garage broke down. The first-floor emergency exit in the stair well is a fire hazard due to blocked with furniture and flag poles."

"my original room was in very poor shape. it was handicapped accessible and seems like it hadn't been looked at in a while. the door lock appeared to work (turned green) but door wouldn't open on first 4-5 tries. eventually got it open w/ a big shove! Vertical blinds did not cover the window (weird cut out maybe where an old window AC used to be?) but the bigger issue was that the shower had no shower curtain and no shower head. A handheld showerhead makes sense for accessibility room - but it was totally missing. Just a hanging metal garden hose and not shower curtain. i called the front desk 4 times w/ no response and eventually walked down to ask for a different room. The desk attended seemed very surprised at my report of the shower issue and did find me a different room, but all this wasted almost an hour of time i had planned to be using to prep for my work presentation the next morning"

"Very comfortable room, everything worked. Good location for exploring downtown. The 5.30pm kick back with free food and drinks was a real bonus."