It was nice.
Overall this is a D rate hotel. It is a bed, in a room, with a sink and shower. Not the cleanest place by any means, but not entirely disgusting either. Dogs welcome which is what brought us there for one quick night. Would never book for more than one quick night personally. The staff who I spoke with on the phone when I called to make sure pets were allowed, were always courteous.
Terrible
Everything was awesome. Professional staff. Proficient check in. Microwave was clean. Site was spotless. Nice, quiet night's rest
The room was basic… Bed, refrigerator, bathroom, tv, desk. There was no hairdryer, no shampoo, only one washcloth for my husband and I to share… For $57, The bed was comfortable, and it was clean enough
There were no amenities had to go to the third-floor just to get ice and I couldn’t get in without somebody else having a card to let me on the elevator it was terrible the swimming pool was green couldn’t even use it they had experience will probably never ever stay at a Motel 6 again
Comfortable stay, clean room, no pet fee, everything in the room worked.
Conveniently located, but wasnt too keen on having to use my door key yo use the elevator but understood why. Was stuck outside the elevator after my key wouldnt work
They don’t have enough material like ion and microwave ,fridge
Check in lady barley spoke english, was a hassesl to check in and couldnt so slept in my car
Muy buena
Located within a mile (2 km) of Chagrin River, Willow Lodge Willoughby – Cleveland Mentor is within 2 miles (3 km) of North Chagrin Reservation. This 129-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.
Guests can expect to find free WiFi and TVs with cable channels. Climb into the pillowtop bed for a pleasant night's sleep. Free local calls and wardrobes or closets are also standard.
Guests staying at Willow Lodge Willoughby – Cleveland Mentor enjoy free WiFi in public areas, laundry facilities, and a vending machine. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready.
It was nice.
Overall this is a D rate hotel. It is a bed, in a room, with a sink and shower. Not the cleanest place by any means, but not entirely disgusting either. Dogs welcome which is what brought us there for one quick night. Would never book for more than one quick night personally. The staff who I spoke with on the phone when I called to make sure pets were allowed, were always courteous.
Hi Patti, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6
Terrible
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Everything was awesome. Professional staff. Proficient check in. Microwave was clean. Site was spotless. Nice, quiet night's rest
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6
Thank you for the perfect rating!! Nancy Y. #Team6
The room was basic… Bed, refrigerator, bathroom, tv, desk. There was no hairdryer, no shampoo, only one washcloth for my husband and I to share… For $57, The bed was comfortable, and it was clean enough
There were no amenities had to go to the third-floor just to get ice and I couldn’t get in without somebody else having a card to let me on the elevator it was terrible the swimming pool was green couldn’t even use it they had experience will probably never ever stay at a Motel 6 again
Comfortable stay, clean room, no pet fee, everything in the room worked.
Conveniently located, but wasnt too keen on having to use my door key yo use the elevator but understood why. Was stuck outside the elevator after my key wouldnt work
Hi Robin,Thank you for positively rating your stay!!Maz K.#Team6