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This hotel is the very best I have stayed at in year's.we needed an overnight on our way to a wedding
Really modern and clean hotel, rooms and bathrooms are fabulous. “Continental” breakfast was atrocious! Dry bagels (not split, no knives to split with) English muffins, waffles, fruit, plain yogurt and cereal only. No proteins, no cheese, no pastries whatsoever, even coffee was removed by 10 am. Just awful. There should be an option to have breakfast included or not. We stayed 2 days and 2 nights.
I checked in the afternoon of 02/17/2021, and checked out the morning of 02/22/2021. Upon arrival, I immediately found a large plastic garbage bag broken and lying open in the parking area directly in front of the hotel; the trash lying on the ground. Entering the lobby I noticed a hotel guest walking her Pitbull dog around the lobby on a leash; later, the same quest walked the dog through the parking garage, allowing it to relieve itself by defecating on the garage floor. I advised the female clerk about the trash and what I had witnessed the dog do....she appeared uninterested; the trash was removed the next day. Checking into my room, (Rm 414), I found the light in the bathroom not working...the light was blinking like a strobe light, I also found that the phone next to the bed did not work and that the previous quests had left their underwear wrapped around the smoke detector. I informed the desk clerk, appeared disgruntled, moved me to another room, (Rm 416). Moving to Rm 416, I found feces smeared across the shower curtain, and reporting this to the same clerk, was moved to Rm 320. Room 320 did not have a remote control for the television; a different clerk, James, took interest in the problem and located one; the smoke detector was wrapped in a plastic bag, and when reported to the same disgruntled clerk, was given a ladder so "I" could fix it; the coupe de gras was the hairdryer exploding, throwing both flames and burnt pieces at the side of my head. A nightmare!!
Newport Aquarium is within 2 miles (3 km) of Fairfield by Marriott Inn & Suites Newport on the River while other popular attractions such as Paycor Stadium are within 3 miles (5 km). This 124-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:30 AM.
Guests can expect free WiFi and 39-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
A 24-hour gym and free WiFi in public areas are features at Fairfield by Marriott Inn & Suites Newport on the River. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests.
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This hotel is the very best I have stayed at in year's.we needed an overnight on our way to a wedding
We are so happy that your stay was enjoyable! We here at Fairfield Inn look forward to serving you in the future.
Really modern and clean hotel, rooms and bathrooms are fabulous. “Continental” breakfast was atrocious! Dry bagels (not split, no knives to split with) English muffins, waffles, fruit, plain yogurt and cereal only. No proteins, no cheese, no pastries whatsoever, even coffee was removed by 10 am. Just awful. There should be an option to have breakfast included or not. We stayed 2 days and 2 nights.
Thank you so much for taking the time to leave this thorough and honest review with us, Nora. We appreciate you sharing this feedback regarding breakfast, as we will be using this information moving forward to ensure a better stay for our guests in the future! We appreciate you choosing to stay with us, and hope to be able to welcome you back again in the future.
I checked in the afternoon of 02/17/2021, and checked out the morning of 02/22/2021. Upon arrival, I immediately found a large plastic garbage bag broken and lying open in the parking area directly in front of the hotel; the trash lying on the ground. Entering the lobby I noticed a hotel guest walking her Pitbull dog around the lobby on a leash; later, the same quest walked the dog through the parking garage, allowing it to relieve itself by defecating on the garage floor. I advised the female clerk about the trash and what I had witnessed the dog do....she appeared uninterested; the trash was removed the next day. Checking into my room, (Rm 414), I found the light in the bathroom not working...the light was blinking like a strobe light, I also found that the phone next to the bed did not work and that the previous quests had left their underwear wrapped around the smoke detector. I informed the desk clerk, appeared disgruntled, moved me to another room, (Rm 416). Moving to Rm 416, I found feces smeared across the shower curtain, and reporting this to the same clerk, was moved to Rm 320. Room 320 did not have a remote control for the television; a different clerk, James, took interest in the problem and located one; the smoke detector was wrapped in a plastic bag, and when reported to the same disgruntled clerk, was given a ladder so "I" could fix it; the coupe de gras was the hairdryer exploding, throwing both flames and burnt pieces at the side of my head. A nightmare!!
Thanks for sharing your experience, Christine!