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Recent guest reviews

very limited parking in well lit area

Convenient, good price, clean, friendly. Limited parking, same breakfast every day - no choice. No housekeeping service during a 6 day stay.

There was a nice size roach running around in room 343. My daughter and i showed the receptionist a video. I had one more night in a second room and decided to leave and not make a scene.

The staff we're friendly the bed skirts need to ve washed

Property seemed worn

Clean. Social distancing friendly. Bathtub was quite small but water pressure was good. Clean. Slept well. Would recommend. We stayed for two nights.

Thank you for the shuttle to the airport! They even shuttled me to a test nearby! It was greatly appreciated!

Property is tired, bathroom need updating and a good cleaning.

The location cant be beat. Quick trip in and out. Easy to find and utilize.

A one star motel that was renovated- now the owner is greedy and wants to call it three star - not

Nice room. Clean and in good condition. Pleasant staff too.

Clean and quiet. Staff are helpful. Very good breakfast.

E Touhy Ave Des Plaines IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Fitness center

Comfort Inn Convention Center - Chicago O'hare Airport places you within a mile (2 km) of Rivers Casino and Allstate Arena. This 3-star hotel has 142 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.


Dining

This hotel is home to a family restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.


Property features

Guests of Comfort Inn Convention Center - Chicago O'hare Airport enjoy a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking (Near lobby)

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn Convention Center - Chicago O'hare Airport

Everyone (38) Couples (4) Business (1) Family (9)
3
Family

very limited parking in well lit area

By on Oct 18, 2022

Review comment responded on Oct 19, 2022

Thank you for your valuable feedback. We appreciate your business and hope to see you again soon.

3
Partner Couples

Convenient, good price, clean, friendly. Limited parking, same breakfast every day - no choice. No housekeeping service during a 6 day stay.

By on Aug 29, 2022

Review comment responded on Sep 1, 2022

Thank you for your feedback. We appreciate your business.

4
Everyone

By on Aug 5, 2022

5
Everyone

By on Jul 10, 2022

2
Family Business Business

There was a nice size roach running around in room 343. My daughter and i showed the receptionist a video. I had one more night in a second room and decided to leave and not make a scene.

By on Jul 26, 2021

Review comment responded on Jul 26, 2021

First and foremost, I would like to apologize on behalf of our team. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action, to ensure that this incident is not repeated again.

3
Partner Couples

The staff we're friendly the bed skirts need to ve washed

By on Jul 13, 2021

Review comment responded on Jul 20, 2021

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Everyone

Property seemed worn

By on Jul 2, 2021

Review comment responded on Jul 2, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Everyone

By on Jul 17, 2020

Review comment responded on Jul 20, 2020

Dear Guest, Thank you for your feedback, we truly appreciate it! Sincerely,

4
Family

Clean. Social distancing friendly. Bathtub was quite small but water pressure was good. Clean. Slept well. Would recommend. We stayed for two nights.

By on May 21, 2020

Review comment responded on May 21, 2020

Dear Guest, Thank you for your feedback, we truly appreciate it! Sincerely,

5
Business Business

Thank you for the shuttle to the airport! They even shuttled me to a test nearby! It was greatly appreciated!

By on Nov 26, 2019

Review comment responded on Nov 27, 2019

Dear Guest, Thank you for your feedback, we truly appreciate it! Sincerely,

Comfort Inn Convention Center - Chicago O'hare Airport

2175 E Touhy Ave, Des Plaines, IL 60018
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