There was a nice size roach running around in room 343. My daughter and i showed the receptionist a video. I had one more night in a second room and decided to leave and not make a scene.
The staff we're friendly the bed skirts need to ve washed
Property seemed worn
Clean. Social distancing friendly. Bathtub was quite small but water pressure was good. Clean. Slept well. Would recommend. We stayed for two nights.
Thank you for the shuttle to the airport! They even shuttled me to a test nearby! It was greatly appreciated!
Property is tired, bathroom need updating and a good cleaning.
The location cant be beat. Quick trip in and out. Easy to find and utilize.
A one star motel that was renovated- now the owner is greedy and wants to call it three star - not
Nice room. Clean and in good condition. Pleasant staff too.
Clean and quiet. Staff are helpful. Very good breakfast.
We chose this property due to the advertised airport shuttle but when we checked in we were advised that the shuttle time we needed was filled and that we would need to make our own arrangements to get to the airport the next morning. Had we know this ahead of time we would have chosen a different property.
The lobby was good and clean but the rest of the hotel was not.
The breakfast was good and hot. Waffle maker, sausages, scrambled eggs, bagels, toast, juices eyc, etc. very nice rooms, very clean. Easy access to highways.
Comfort Inn Convention Center - Chicago O'hare Airport places you within a mile (2 km) of popular attractions like Rivers Casino and Allstate Arena. This 3-star hotel has 142 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.
This hotel is home to a family restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7:00 AM to 10:00 AM.
Comfort Inn Convention Center - Chicago O'hare Airport's 142 rooms provide refrigerators, coffee makers, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Ironing boards and desks are other standard amenities. Housekeeping is available on request.
Guests of Comfort Inn Convention Center - Chicago O'hare Airport enjoy a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
There was a nice size roach running around in room 343. My daughter and i showed the receptionist a video. I had one more night in a second room and decided to leave and not make a scene.
The staff we're friendly the bed skirts need to ve washed
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Property seemed worn
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Dear Guest, Thank you for your feedback, we truly appreciate it! Sincerely,
Clean. Social distancing friendly. Bathtub was quite small but water pressure was good. Clean. Slept well. Would recommend. We stayed for two nights.
Dear Guest, Thank you for your feedback, we truly appreciate it! Sincerely,
Thank you for the shuttle to the airport! They even shuttled me to a test nearby! It was greatly appreciated!
Dear Guest, Thank you for your feedback, we truly appreciate it! Sincerely,
Property is tired, bathroom need updating and a good cleaning.
Dear Guest, Thank you for your feedback, we truly appreciate it and we'll work hard to address the issues. Sincerely,
The location cant be beat. Quick trip in and out. Easy to find and utilize.
Dear Guest, Thank you for your feedback, we truly appreciate it! Sincerely,
Dear Guest, Thank you for your feedback, we truly appreciate it, Sincerely,
A one star motel that was renovated- now the owner is greedy and wants to call it three star - not
Dear Guest, Thank you for your feedback. We appreciate it. Sincerely,
First and foremost, I would like to apologize on behalf of our team. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action, to ensure that this incident is not repeated again.