Clean hotel, great court yard.
good
Wait for check in more than 45 minutes
I cancelled the booking and was billed anyway
Very nice, comfortable room. We would have liked a free continental breakfast, but apparently that is not the norm in Chicago hotels.
Nice rooms, friendly service, walking distance to casino!
I can't believe you charged me $18 for Parking... Really? Like your room rates weren't high enough, you need to charge for parking!!!! How Rude!!!
Overall it was a great experience. The staff is friendly and courteous. The property is well maintained with good updated rooms. Few peeves 1. We were surprised at the amount of highway noise filtering into the room. Not sure anything can be done about it. 2. Why charge for parking?! All hotels as little as a couple of miles away do not charge for parking. 3. A lot of hotels offer complementary breakfast, but not this one. We ended up paying about $60 without tip for breakfast for 4.
The service at the Bistro was not good. After a wait to get service I walked away without ordering. The menu was ok at best.
I recently had a flight cancelled and I spent the night at the Courtyard Marriott O'Hare. After booking the hotel, I called the Front Desk and they said their complimentary shuttle to/from ORD ran every 30 minutes. The shuttle arrived to the Shuttle Center at ORD right on the dot and I was on my way. Shuttle ride was quick and painless, check-in/out was a breeze, and the Airport Shuttle was on the dot at 5:30am. Great experience in midst of my travel nightmare!
Check in was a breeze. The front desk representatives were very informative and helpful. We had our granddaughters with us, and they wanted to go out to eat. The hotel shuttled us to the restaurant and back. We didn't have to wait very long to get taken or picked up. The drivers were very friendly. We loved the courtyard. They have a lot of seating and beautiful trees. We needed to be shuttled to and from the airport, again, we didn't have to wait very long. Our granddaughters enjoyed the pool. We love the location because it is close to a lot of great restaurants and it's close to the airport.
Had a good time and very quiet. It was nice that Rivers Casino was within walking distance.
Toilet was broken. Breakfast took over 30 minutes and staff was rude.
Curtious efficient check in. Comfortable beds. Minutes to the casino and shuttle to the airport.
Rivers Casino is within a 5-minute walk of Courtyard by Marriott Chicago O'Hare while other popular sites like Donald E. Stephens Convention Center are within a couple of miles (3 km). This 180-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.
Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start your day off with cooked-to-order breakfast, available for a fee.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also standard.
Guests staying at Courtyard by Marriott Chicago O'Hare enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 18.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Clean hotel, great court yard.
good
Thank you for your review regarding your recent stay with us! We are delighted the hotel met your expectations! Should your travels take you to the Chicagoland area in the near future, we hope to have the pleasure of hosting you again!
Wait for check in more than 45 minutes
Thank you for your review of your recent stay. I can understand your frustration with the length of time to check in. Unfortunately when the weather closes the airport we experience quite a rush of guests who all arrive at the same time. Please accept our apologies as this is not the normal level of service we strive to provide.
I cancelled the booking and was billed anyway
Thank your call this morning. We are unable to refund any charges as this reservation was booked by a third party (orbitz) and the rules of the reservation state that once booked, there are no changes or cancellations allowed.
Very nice, comfortable room. We would have liked a free continental breakfast, but apparently that is not the norm in Chicago hotels.
Thank you for the great review regarding your recent stay with us! I believe there are a few package rates that do include breakfast. Hopefully should your travels take you to the Chicagoland area again, we will have the pleasure of hosting you - with breakfast!!
Thank you for your review regarding your recent stay with us. We hope that should your travels take you to the Chicagoland area in the near future, we have the pleasure of hosting you again and earning a 5 out of 5 review!!
Nice rooms, friendly service, walking distance to casino!
Thank you so much for your review and comments regarding your recent stay with us. We hope that should your travels take you to the Chicagoland area again, we will have the pleasure of hosting you again!
Thank you so much for your review regarding your recent stay with us. We hope that should your travels take you to the Chicagoland area again, we will have the pleasure of hosting you again!
Thank you for your review regarding your recent stay with us. We are delighted that the hotel met your expectations. Should you travels take you to the Chicagoland area in the near future, we hope to have the pleasure of hosting you again!