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Courtyard by Marriott Chicago O'Hare

3.0 out of 5.0

Recent guest reviews

Check in was a breeze. The front desk representatives were very informative and helpful. We had our granddaughters with us, and they wanted to go out to eat. The hotel shuttled us to the restaurant and back. We didn't have to wait very long to get taken or picked up. The drivers were very friendly. We loved the courtyard. They have a lot of seating and beautiful trees. We needed to be shuttled to and from the airport, again, we didn't have to wait very long. Our granddaughters enjoyed the pool. We love the location because it is close to a lot of great restaurants and it's close to the airport.

Had a good time and very quiet. It was nice that Rivers Casino was within walking distance.

Toilet was broken. Breakfast took over 30 minutes and staff was rude.

Curtious efficient check in. Comfortable beds. Minutes to the casino and shuttle to the airport.

A little noisy beside the hwy, but for someone as sensitive hearing, it ws really more like white noise and I had no problems sleeping. Casino right next door! Had a really fun evening playing penny slots and hitting the buffet. Front desk staff very nice. I sprung for the extra $10 per night ahead of time on Orbitz for included breakfast which ended up being a really good idea. It was just a little cafe-type dining area, and quite expensive. But we had already paid and were able to order off the menu without additional cost. Would have cost close to $20 for breakfast for both of us had we not paid ahead.

Excellent staff, excellent Shuttle Service to pick you either from the airport or from any surrounding point. Very clean and comfortable. The rooms are somehow from the front desk. Needs more elevators .

This hotel is very warm and inviting. The staff is always helpful and friendly.

Like hotel staff very good tv in room did not work good couldn't get any stains except to buy a movie channel

Everything deserves 5 star rating. Pool, Room size, Cleanliness, Location, Staff & Services

-Hotel is difficult to access from the highways, even though many rooms face the highway. Lot's of road noise in the room. Easy to get lost finding the hotel, even with GPS. -Hotel charges an extra $18 fee for overnight parking not included in the price of the room - GOTCHA! -Rooms were clean, staff was friendly. Small ala carte coffee bar with some breakfast items which was convenient. Overall experience was a mixed bag - there must be other options that are better.

All good overall. Nice stuff. Clean room. Good location.

We booked at the Marriott O'hare because my daughter had a 5 am flight on New Year's day and my husband wanted to check out the casino. Overall we accomplished both and were happy with our stay. Positives: The facilities were very clean with a pleasant soothing decor. Even on New Year's Eve we didn't have any trouble with noise or disturbances. The pool is small, but it was almost empty both in the evening and next morning. It only goes to a depth of 5 ft the temperature was pleasant, not cold... but not so warm as you would find it uncomfortable after a couple of laps. The hot tub was on the low side of hot. Not simply warm, like many hotels offer. The button is however, far from the tub. The tub and pool were very pleasant looking out on the courtyard and towels are provided. The staff was pleasant and helpful. The casino is practically in the lobby. Not So Positive: The mattresses are VERY FIRM, not my preference. The pillows are acceptable... the bedding felt starchy like new bedding... which is in some ways nice, but with the dry heated air of winter... bring some lotion. I called the hotel prior to booking and was told by staff that there was a twenty-four hour shuttle so the 5am flight would not be a problem. When we got there we were told airport shuttle service starts at 4am (too late)... It worked out because they had an all night New Year's Eve shuttle running which took her to the airport, but we had the same discussion all over in the morning when trying to board the shuttle. Positive: The staff solved the problem for us. Negative: There IS NOT a 24 hour shuttle. There is not complimentary breakfast. There is a little snack shop which is useful. The small restaurant is The Bistro. It basically has sandwiches, which were good, if small. Airport prices. The choices of sides for the sandwiches are very limited and not enticing in the least.

We stayed here for a concert at Allstate Arena it was really close and easy to get to. Very nice and clean plus added bonus of being next to the casino. It was a great stay!

We had a wonderful experience at the Courtyard Marriott. All of the staff from the shuttle driver to the front desk personnel were excellent. They were helpful and responded quickly to requests. The pool and hot tub were in great condition. We did not eat breakfast but you could order a variety of items.

Very welcoming stay! Staff was friendly! Room was clean and cozy!

Made the 6 hour drive from Minneapolis to Chicago and the hotel made it all worth the while. The staff was incredibly kind and knowledge. Room was very clean (and we made a mess). The mini fridge could use some work and I wouldn't mind a larger shower but all In all a great hotel.

Stayed at this hotel for a wedding, and it met all of our needs. Right price, good location, and helpful staff.

Lovely room and was very impressed with the airport shuttle! It left every 1/2 hour - even at 3:30 am when we needed to go. Everything was very clean and comfortable. We will definitely come back, next time we fly out of O'Hare!

Staff was great, room was a little old and dated. Lobby was nice

I thought that the hotel was very nice, but I also thought that it was quite expensive for a three star! There was nothing wrong with anything there and it was in a very good location with very good local facilities. I had handed back my hire car on the way to the hotel and found that was a mistake on my part as it would have been an bonus to have kept it. If I go back I will keep the car until I leave as the complex around the airport is vast, and far too big to explore on foot.

Room options

Room, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Courtyard by Marriott Chicago O'Hare

Everyone (7) Couples (17) Business (17) Family (23) Other (9) Friends (2)
5

nice hotel, very close to ohare airport

Everyone

Check in was a breeze. The front desk representatives were very informative and helpful. We had our granddaughters with us, and they wanted to go out to eat. The hotel shuttled us to the restaurant and back. We didn't have to wait very long to get taken or picked up. The drivers were very friendly. We loved the courtyard. They have a lot of seating and beautiful trees. We needed to be shuttled to and from the airport, again, we didn't have to wait very long. Our granddaughters enjoyed the pool. We love the location because it is close to a lot of great restaurants and it's close to the airport.

By , from Brimfield, Il on Aug 25, 2017

4
Everyone

Had a good time and very quiet. It was nice that Rivers Casino was within walking distance.

By on Apr 8, 2017

2
Everyone

Toilet was broken. Breakfast took over 30 minutes and staff was rude.

By on Nov 21, 2016

5
Everyone

Curtious efficient check in. Comfortable beds. Minutes to the casino and shuttle to the airport.

By on Nov 13, 2016

5
Everyone

A little noisy beside the hwy, but for someone as sensitive hearing, it ws really more like white noise and I had no problems sleeping. Casino right next door! Had a really fun evening playing penny slots and hitting the buffet. Front desk staff very nice. I sprung for the extra $10 per night ahead of time on Orbitz for included breakfast which ended up being a really good idea. It was just a little cafe-type dining area, and quite expensive. But we had already paid and were able to order off the menu without additional cost. Would have cost close to $20 for breakfast for both of us had we not paid ahead.

By on Nov 12, 2016

4

very good and practical

Everyone

Excellent staff, excellent Shuttle Service to pick you either from the airport or from any surrounding point. Very clean and comfortable. The rooms are somehow from the front desk. Needs more elevators .

By , from Sonora, México on Jun 7, 2016

5

comfortable hotel

Everyone

This hotel is very warm and inviting. The staff is always helpful and friendly.

By on May 2, 2016

5

friends outing

Couples

Like hotel staff very good tv in room did not work good couldn't get any stains except to buy a movie channel

By on Nov 23, 2015

5

comfortable 1 night stay

Families

Everything deserves 5 star rating. Pool, Room size, Cleanliness, Location, Staff & Services

By on Nov 13, 2015

2

not convenient, find other options

BusinessTravelers

-Hotel is difficult to access from the highways, even though many rooms face the highway. Lot's of road noise in the room. Easy to get lost finding the hotel, even with GPS. -Hotel charges an extra $18 fee for overnight parking not included in the price of the room - GOTCHA! -Rooms were clean, staff was friendly. Small ala carte coffee bar with some breakfast items which was convenient. Overall experience was a mixed bag - there must be other options that are better.

By on Sep 3, 2015