Best Western Des Plaines/O’Hare

Hotel in Des Plaines with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Housekeeping
24/7 front desk
Laundry

Explore the area

1231 Lee St, Des Plaines, IL, 60018

Allstate Arena
‪3 min drive‬
Rivers Casino
‪6 min drive‬
Donald E. Stephens Convention Center
‪7 min drive‬
Chicago, IL (ORD-O'Hare Intl.)
‪9 min drive‬

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Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

Good

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Excellent

Sleeps 2
1 King Bed

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Good

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

Very good

Sleeps 2
1 King Bed

About the neighborhood

Des Plaines

Located within a mile (2 km) of Lake Park, Best Western Des Plaines/O’Hare is within 3 miles (5 km) of Allstate Arena. This 50-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

Allstate Arena - 3 min drive - 2.2 miles
Rivers Casino - 6 min drive - 4.2 miles
Fashion Outlets of Chicago - 6 min drive - 4.6 miles
Donald E. Stephens Convention Center - 7 min drive - 4.6 miles
Rosemont Theatre - 7 min drive - 4.8 miles

Getting around

Multi-Modal Facility Station - 5 min drive
Des Plaines Station - 20 min walk
Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

‪Wendy's - ‬9 min walk
‪Starbucks - ‬6 min walk
‪McDonald's - ‬13 min walk
‪Beacon Tap - ‬4 min walk
‪Taco Bell - ‬13 min walk

About this property

Best Western Des Plaines/O’Hare

Hotel in Des Plaines with free breakfast and a 24-hour front desk

Guests of Best Western Des Plaines/O’Hare enjoy an indoor pool, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a meeting room, and express check-out.

LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.

Recreational amenities at the hotel include an indoor pool.

Languages

Bosnian, English, Hindi, Serbian, Spanish

Similar properties

Breakfast included
Free airport shuttle
Free WiFi
Restaurant

$80 nightly

Jul 21 - Jul 22

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free secured, covered self parking on site
Wheelchair-accessible parking available

Food and drink

Free continental breakfast
Coffee and tea in common areas

Things to do

Indoor pool
TV in common areas

Family friendly

In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Multilingual staff

Business services

Business center
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

3 floors
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 50.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2025 (completion date subject to change). The following areas are affected:

One of the swimming pools

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Late check-out fee: USD 50.00 (subject to availability)
Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 2:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Des Plaines O'Hare

Best Western Hotel Des Plaines O'Hare

Best Western Plaines Inn

Best Western Plaines

Best Western Des Plaines Hotel Des Plaines

Des Plaines Best Western

Best Western Des Plaines Inn

Des Plaines O’hare Des Plaines

Best Western Des Plaines/O’Hare Hotel

Best Western Des Plaines/O’Hare Des Plaines

Best Western Des Plaines/O’Hare Hotel Des Plaines

Frequently asked questions

What's there to do within easy reach of Best Western Des Plaines/O’Hare?

Based on positive ratings, guests enjoy the hotel's location in Des Plaines, which is close to Allstate Arena, Rivers Casino, and Parkway Bank Park Entertainment District. You'll also find Rosemont Theatre and The Dome at the Parkway Bank Sports Complex within a short drive.

Is parking available on site at Best Western Des Plaines/O’Hare?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Des Plaines/O’Hare include a casino on the premises?

No, Best Western Des Plaines/O’Hare doesn't have a casino.

Is there an indoor pool at Best Western Des Plaines/O’Hare?

Yes, this hotel has an indoor pool.

Is Best Western Des Plaines/O’Hare good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include jetted bathtubs.

Does Best Western Des Plaines/O’Hare have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Des Plaines/O’Hare have a restaurant with a breakfast menu?

Best Western Des Plaines/O’Hare offers free continental breakfast though there is no restaurant.

Will Best Western Des Plaines/O’Hare allow pets to stay for free?

No, pets aren't allowed at Best Western Des Plaines/O’Hare though service animals are welcome.

Are there connecting rooms at Best Western Des Plaines/O’Hare?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western Des Plaines/O’Hare?

The closest major airport to Best Western Des Plaines/O’Hare is Chicago O'Hare Intl. Airport (ORD), which is 5.6 mi away (9 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 6.6 mi away (15-minute drive).

Are there rooms with balconies that I can book at Best Western Des Plaines/O’Hare?

No, you won't find guestrooms with balconies at Best Western Des Plaines/O’Hare.

Best Western Des Plaines/O’Hare Reviews

7.4

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Okay

GORDON

Traveled with partner

Apr 30, 2025

N/A

Stayed 3 nights in Feb 2025

10/10 Excellent

Jeffrey, Carlsbad

Business traveler

Apr 24, 2025

Liked: Cleanliness, staff & service, amenities

Just unlucky to get there during street construction. Difficult to get around the area. The pool was empty and the in-room heater sounded like a jet engine starting up during the middle of the night. Otherwise, OK

Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Traveled with group

Apr 23, 2025

Liked: Staff & service, amenities, property conditions & facilities

The area around the property looks kind of shady but once you go inside the property it looks very nice. The service is very good and everyone is super polite. The breakfast is very good and they offer a good variety of items. Our check in and out was easy and convenient.

Stayed 1 night in Apr 2025

8/10 Good

Heather

Mar 31, 2025

Stayed 1 night in Mar 2025

6/10 Okay

Mark

Mar 29, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2025

10/10 Excellent

Minhaj

Mar 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

*****

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with group

Mar 26, 2025

Liked: Staff & service, room comfort

Hotel above us leaked water in our room from the smoke alarm.. fire department showed up..

Stayed 2 nights in Mar 2025

8/10 Good

Inna

Traveled with group

Mar 26, 2025

Liked: Cleanliness, staff & service

Decent place to stay for an overnight trip in Chicago. It's close to the airport and there are some small restaurants nearby. The pool was still being renovated when we stayed, but the room was very clean and in good condition.

Stayed 1 night in Mar 2025

8/10 Good

Alyssa

Traveled with group

Mar 24, 2025

Liked: Amenities

The rooms were not very clean. Hair all over the bathroom. Black fuzzy on the bedding. Staff always on personal phone calls. I checked into my room and had just settled in and someone knocked on my door. Another guest was assigned my room and they key they had worked on my door. Very scary. Breakfast was delicious with many different options. Not horrible for what I paid. Works for a night for a concert at Allstate if you are going to drive or uber as it is not walking distance.

Stayed 1 night in Mar 2025

2/10 Terrible

Regaining

Traveled with family and small children

Mar 23, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

This place doesn't deserve to be called a Best Western. Bed sheets needed to be replaced, pool looks permanently closed, despite it being listed as a current amenity on both their website and Expedia. Breakfast bar had bugs present and dirty juice dispensers that left black specs in the juice. It was so bad i left after one night despite booking 2 nights. Do NOT recommend.

Stayed 2 nights in Mar 2025

6/10 Okay

Nancy, Oklawaha

Mar 23, 2025

Liked: Staff & service

Disliked: Amenities

Overpriced and nowhere near as nice as other Best Westerns. Not the safest area. And the parking lot is in the back. The eggs were green, the sausage links seemed old and reheated, several apples were rotten. The front desk was nice. But, pool was empty and not open for use. Didn’t understand the $100 deposit. There’s nothing there as far as incidentals.

Stayed 2 nights in Mar 2025

6/10 Okay

Dharani

Mar 23, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

I stayed for three nights and didn’t receive room service even once—not even a check-in. The blankets were super flimsy, and honestly, I expected at least a complimentary water bottle in the room. For the price, the amenities felt lacking. On the brighter side, the breakfast was solid and the staff were friendly, which I appreciated. But overall, the experience could’ve been much better with a little more attention to comfort and service.

Stayed 3 nights in Mar 2025

10/10 Excellent

Emiliano

Traveled with partner

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was amazing the ladies in the dining area were wonderful!!! The room was nice and spacious. It was a convenient area shopping restaurants, and the Allstate Arena was about 10 minutes away, so it was perfect for me and my husband I would definitely return on my next visit 10 out of 10.

Stayed 3 nights in Mar 2025

8/10 Good

Kayla

Mar 20, 2025

Stayed 1 night in Mar 2025

4/10 Poor

Juhyun

Traveled with family

Mar 19, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The doors have gaps at the top and when brought to their attention they basically said somebody can “fix” it but that never happened. Also, I don’t know how they would ever fix it because the door itself just doesn’t fit the frame. This is such an invasion of privacy and made us feel somewhat unsafe. The noise from the other rooms and train running outside can be heard very clearly. The sound proofing is very poor and my companion had a hard time sleeping while we stayed at the hotel. The toilet also doesn’t flush properly and requires over 30 minute wait time between flushes. Also, we found an ant in the bed on our last morning. Hard to say there were any other bugs under the sheets, but it definitely disturbed me. The room keys kept getting demagnetized multiple times during our stay. It happened even when the card was away from any electronic device and it was very annoying. You would not expect that to be the case in this day and age.

Stayed 3 nights in Mar 2025

8/10 Good

Brett

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was fine for how it was priced but i hated the fact the keycards failed multiple times and had to get reset. But overall was a good stay for what i went for!

Stayed 3 nights in Mar 2025