Best Western Des Plaines/O’Hare

2.5 star property
Hotel in Des Plaines with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Des Plaines/O’Hare

Reception
Lobby
Free continental breakfast
Indoor pool
Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1231 Lee St, Des Plaines, IL, 60018
  • Place, Allstate Arena
    ‪3 min drive‬
  • Place, Rivers Casino
    ‪6 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪7 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Des Plaines

Located within a mile (2 km) of Lake Park, Best Western Des Plaines/O’Hare is within 3 miles (5 km) of Allstate Arena. This 50-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Allstate Arena - 3 min drive - 2.2 miles
  • Rivers Casino - 6 min drive - 4.2 miles
  • Fashion Outlets of Chicago - 6 min drive - 4.6 miles
  • Donald E. Stephens Convention Center - 7 min drive - 4.6 miles
  • Rosemont Theatre - 7 min drive - 4.8 miles

Getting around

  • Multi-Modal Facility Station - 5 min drive
  • Des Plaines Station - 20 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Wendy's - ‬9 min walk

About this property

Best Western Des Plaines/O’Hare

Hotel in Des Plaines with free breakfast and a 24-hour front desk
Guests of Best Western Des Plaines/O’Hare enjoy an indoor pool, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a meeting room, and express check-out.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Western Des Plaines Inn
Des Plaines O’hare Des Plaines
Best Western Des Plaines/O’Hare Hotel
Best Western Des Plaines/O’Hare Des Plaines
Best Western Des Plaines/O’Hare Hotel Des Plaines

Frequently asked questions

What's there to do within easy reach of Best Western Des Plaines/O’Hare?

Based on positive ratings, guests enjoy the hotel's location in Des Plaines, which is close to Allstate Arena, Rivers Casino, and Parkway Bank Park Entertainment District. You'll also find Rosemont Theatre and Lake Park within a short drive.

How much does it cost to stay at Best Western Des Plaines/O’Hare?

As of Oct 26, 2025, prices found for a 1-night stay for 2 adults at Best Western Des Plaines/O’Hare on Oct 27, 2025 start from $79.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Des Plaines/O’Hare?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Des Plaines/O’Hare include a casino on the premises?

No, Best Western Des Plaines/O’Hare doesn't have a casino.

Is there an indoor pool at Best Western Des Plaines/O’Hare?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Best Western Des Plaines/O’Hare?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include jetted bathtubs.

Are there hot tubs at Best Western Des Plaines/O’Hare?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Des Plaines/O’Hare have a restaurant with a breakfast menu?

Best Western Des Plaines/O’Hare offers free continental breakfast though there is no restaurant.

Will Best Western Des Plaines/O’Hare allow pets to stay for free?

No, pets aren't allowed at Best Western Des Plaines/O’Hare though service animals are welcome.

Are there connecting rooms at Best Western Des Plaines/O’Hare?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western Des Plaines/O’Hare?

The closest major airport to Best Western Des Plaines/O’Hare is Chicago O'Hare Intl. Airport (ORD), which is 5.6 mi away (9 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 6.6 mi away (15-minute drive).

Can I book a room with a balcony at Best Western Des Plaines/O’Hare?

No, there aren't any guestrooms with balconies at Best Western Des Plaines/O’Hare.

Best Western Des Plaines/O’Hare Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 394 out of 1020 reviews
Rating 8 - Good. 242 out of 1020 reviews
Rating 6 - Okay. 166 out of 1020 reviews
Rating 4 - Poor. 76 out of 1020 reviews
Rating 2 - Terrible. 142 out of 1020 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience in an older property. Good standard breakfast. I would recommend that they install an overhead sign to locate the elevator in a lonnnng hallway
Stayed 1 night in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Fredelyn

Hallways smells like cigarettes. Next guest on our room are so
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean, friendly, accommodating.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was out and pool had no water
Stayed 4 nights in Jul 2025

2/10 Terrible

Efrain

Disliked: Cleanliness, staff & service, property conditions & facilities
If you have kids and you rent a hotel for the pool this is not a good option.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

2/10 Terrible

Ramon

Business traveler
Disliked: Property conditions & facilities
I was on the third floor and the elevator was down a day No water in the pool
Stayed 2 nights in Jul 2025

8/10 Good

bob

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Chukwueku

Stayed 1 night in Jul 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No thank you.

The hotel had an unpleasant odor. The carpets were filthy. There were bags of garbage in the hallway. The pullout bed had unidentified pills laying in it. No sheets for it either. Staff was kind, but completely disengaged. Just an all around gross experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Bator

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Mohammad, Montgomery Village

Traveled with family
Liked: Cleanliness
Overall it is budget property and I like the front desk receptionist name Sid, who is kind, friendly and helpful.
Stayed 2 nights in Jul 2025

2/10 Terrible

Albert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was out of order. We had to carry our luggage, walker, other personal belongings up two flights of stairs. Requested room on first floor due to husband using walker and on oxygen only to find out upon our arrival that hotel doesn't have rooms located on first floor. Request a refund were told to contact Expedia for refund.
Stayed 7 nights in Jun 2025

8/10 Good

Barbara

Stayed 1 night in Jun 2025

8/10 Good

SAJIKUMAR ACHUTHAN

Stayed 3 nights in Jun 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

The pool didnt habe water the elevators was broke and the side hallways smelled vwry unpleasant the bed we was in was a king and slopped all to the middle all around bad experience
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria Juliet

Stayed 2 nights in Jun 2025

4/10 Poor

Han

Business traveler
Disliked: Cleanliness, property conditions & facilities

Not so clean

I’d spend a little more money to Mariot or Hilton next time. First time choose 2-star hotel inChicago area. Kinda disappointed by its amenity and not so clean room.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jun 2025

6/10 Okay

Nizam

Business traveler, Traveled with family
Disliked: Amenities
Overall ok
Stayed 1 night in Jun 2025