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Best Western Des Plaines/O’Hare

2.5 star property
Hotel in Des Plaines with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Des Plaines/O’Hare

Reception
Indoor pool
Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Free continental breakfast
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1231 Lee St, Des Plaines, IL, 60018
  • Place, Apache Park
    ‪2 min drive‬
  • Place, Lake Park
    ‪2 min drive‬
  • Place, Arndt Park
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪10 min drive‬

Room options

Accessible King Room

  • Sleeps 3

King Room with Hot Tub

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 3

King Room

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 3

Two Queen Room

  • Sleeps 4

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About the neighborhood

Des Plaines

Best Western Des Plaines/O’Hare places you within a few miles (5 km) of Allstate Arena and Wolff's Flea Market. This 50-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Apache Park - 2 min drive - 1.3 miles
  • Lake Park - 2 min drive - 1.3 miles
  • Arndt Park - 3 min drive - 1.1 miles
  • Wrigley Field - 24 min drive - 16.8 miles
  • Michigan Avenue - 26 min drive - 20.7 miles

Getting around

  • Multi-Modal Facility Station - 5 min drive
  • Des Plaines Station - 20 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪Taco Bell - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Wendy's - ‬9 min walk

About this property

Best Western Des Plaines/O’Hare

Hotel in Des Plaines with free breakfast and a 24-hour front desk
Guests of Best Western Des Plaines/O’Hare enjoy an indoor pool, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a meeting room, and express check-out.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool.

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  • Breakfast included
  • Free airport shuttle
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Western Des Plaines Inn
Des Plaines O’hare Des Plaines
Best Western Des Plaines/O’Hare Hotel
Best Western Des Plaines/O’Hare Des Plaines
Best Western Des Plaines/O’Hare Hotel Des Plaines

Frequently asked questions

What's there to do within easy reach of Best Western Des Plaines/O’Hare?

Based on positive ratings, guests enjoy the hotel's location in Des Plaines, which is close to Allstate Arena, Rivers Casino, and Parkway Bank Park Entertainment District. You'll also find Rosemont Theatre and The Dome at the Parkway Bank Sports Complex within a short drive.

How much does it cost to stay at Best Western Des Plaines/O’Hare?

As of Dec 10, 2025, prices found for a 1-night stay for 2 adults at Best Western Des Plaines/O’Hare on Dec 14, 2025 start from $74.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Des Plaines/O’Hare?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Des Plaines/O’Hare include a casino on the premises?

No, Best Western Des Plaines/O’Hare doesn't have a casino.

Is there an indoor pool at Best Western Des Plaines/O’Hare?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Best Western Des Plaines/O’Hare?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include jetted bathtubs.

Does Best Western Des Plaines/O’Hare have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Des Plaines/O’Hare have a restaurant with a breakfast menu?

Best Western Des Plaines/O’Hare offers free continental breakfast though there is no restaurant.

Will Best Western Des Plaines/O’Hare allow pets to stay for free?

No, pets aren't allowed at Best Western Des Plaines/O’Hare though service animals are welcome.

Are there connecting rooms at Best Western Des Plaines/O’Hare?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western Des Plaines/O’Hare?

The closest major airport to Best Western Des Plaines/O’Hare is Chicago O'Hare Intl. Airport (ORD), which is 5.6 mi away (9 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 6.6 mi away (15-minute drive).

Are there rooms with balconies that I can book at Best Western Des Plaines/O’Hare?

No, at Best Western Des Plaines/O’Hare, there aren't any guestrooms that list a balcony.

Reviews

Best Western Des Plaines/O’Hare Reviews

7.4

Good

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 399 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 76 out of 1004 reviews
Rating 2 - Terrible. 141 out of 1004 reviews

Reviews

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience in an older property. Good standard breakfast. I would recommend that they install an overhead sign to locate the elevator in a lonnnng hallway
Stayed 1 night in Sep 2025

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Be careful when stepping into the shower - the basin is slick
Stayed 2 nights in Sep 2025

4/10 Poor

Linda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was ok, found unknown red pill on the floor. TV difficult to work, it requires 2 remotes. Toilet must be flushed more than once for waste to go down completely. Front desk staff seemed incompetent, confusion charging correct credit card. Refused to give me a receipt said receipt would come from Expedia not them.
Stayed 1 night in Sep 2025

10/10 Excellent

cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Valentina

Liked: Staff & service
Disliked: Cleanliness
The staff was really kind and friendly. The room was not very clean.
Stayed 1 night in Aug 2025

6/10 Okay

Elliott

Stayed 2 nights in Aug 2025

2/10 Terrible

Erley

Not clean, no pool, bugs around the food area
Stayed 3 nights in Aug 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Stayed 1 night in Aug 2025

10/10 Excellent

bayar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Elliott

Liked: Amenities
liked the staff and the breakfast. Close to noisy railroad.
Stayed 1 night in Aug 2025

2/10 Terrible

Gary

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the manager kicked out a tourist visiting from canada and left me on the side of the road at 4am in Chicago , a city I have no idea about. I left one day early, the hotel smells, the staff sticks, save your $. my room stayed clogged and was the last to get cleaned despite booking a kings size master
Stayed 5 nights in Aug 2025

2/10 Terrible

Stephen, Gastonia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not in good working order, I was told to fix the problem and no other room was available. I had to go to another hotel and was not given a refund for a room I never received.
Stayed 2 nights in Aug 2025

6/10 Okay

Martin

Liked: Cleanliness
Disliked: Staff & service
No maid service. Noisy neighbors in the middle of the night
Stayed 6 nights in Aug 2025

8/10 Good

Patti

Traveled with partner
Liked: Cleanliness
For the price it was as expected. Close enough to the city for me.
Stayed 1 night in Aug 2025

2/10 Terrible

Charles

Disliked: Staff & service, amenities, property conditions & facilities
No hot water and key card wasn’t working
Stayed 2 nights in Aug 2025

10/10 Excellent

Denny

Stayed 1 night in Jul 2025

2/10 Terrible

Mauricio

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
For the beginning I booked 2 beds and the give me a king side bed , I asked for cover for the bed and first said we don’t have and in this point I was really upset and the lady in the front desk jus gime one cover don’t like be treated like was free I paid some good money
Stayed 1 night in Aug 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Abdirizak

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are fantastic helpful the place is quite close to the shopping areas the food was good
Stayed 2 nights in Aug 2025

10/10 Excellent

Tanner

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Overall good. If renting for sofabed, don't!

We got a room with a king size bed and sofabed. If you are planning to rent the room to utilize the sofabed, DONT! It's disgusting. I don't believe we got the room per the pictures. The sofabed we got had 2 cushions. The picture of the room we reserved had 3 cushions. It looked like the room was a little under construction, there were no baseboards and made the room look bad. There was a spot where the base board would have been that looked like mold, hard to tell if it was dirt or mold but I believe it was mold. Went to front desk to requested for another room as I planned to use to sofa bed for my kids. Told the lady it was disgusting. She said the room is clean. I said yes for the most part but the sofa bed is disgusting. I told her to go see for herself and tell me if she would sleep on it or let her kids sleep on it. She first told me they were sold out of rooms. I said you have to change me change me to a double queen room. Ain't no way I'm letting my kids sleep on that dirt ass sofa. She finally gave me a other room, but from her facial expression, she really didn't want to. Overall our stay was great. The room was clean, AC was on and room was cold. Bathroom were clean. They provided everything, we requested for extra towels and pillows and they said they didn't have any more. Would I stay again? Yes. I would highly recommend them to not advertise the sofabed. It will only cause problems for the staff and anger the customer.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sabrina

Liked: Cleanliness
Stayed 1 night in Aug 2025

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