The staff was very helpful and friendly answering all our questions.
Convenient to the airport. Nice little bar. Roomvery clean.
The first 24 hours I was there I had to get FIVE new room keys issued. The day I was checking out I checked my key before I went to the lobby for breakfast. IT DID NOT WORK. So I was issued another key and that one failed. A technician was sent to remove my lock and replace he let me in to retrieve my luggage. This is not just frustrating but an unacceptable level of inconvenience. I have already passed this story far and wide. HILTON: Fix your system at an otherwise decent hotel.
The property was well kept. I liked that shuttle service was available to get to and from the airport.
Very disappointed when we had to pay extra for parking, there was no mention of that on your site.
Clean Friendly staff I was allowed to check in several hours early with no hassle
Convenient to the casino and downtown. Several restaurants.
Quiet and clean room. Easy location to get around.
The shuttle service from the airport was horrible. All other hotels had numerous passes thru airport pick up. waited 45 minutes and couldn’t get on because of the number of guest waiting for the shuttle. Ended up taking a taxi
It was okay. Not bad.The hotel was clean and the staff were friendly .
Very nice, clean, safe hotel. I wish breakfast would have been included in the stay.
Always nice and clean and the staff if always helpful
Rivers Casino is within a 5-minute walk of Hilton Garden Inn Chicago/O'Hare Airport while other popular sites like Donald E. Stephens Convention Center are within a couple of miles (3 km). This 3-star hotel has 252 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The 252 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 49-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.
Hilton Garden Inn Chicago/O'Hare Airport features an indoor pool, a children's pool, and a 24-hour fitness center. If you drive, self parking is USD 18 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a spa tub, free WiFi in public areas, and conference space.
The staff was very helpful and friendly answering all our questions.
Convenient to the airport. Nice little bar. Roomvery clean.
Thank you for staying with us! We look forward to hosting you again in the future. Safe Travels!
The first 24 hours I was there I had to get FIVE new room keys issued. The day I was checking out I checked my key before I went to the lobby for breakfast. IT DID NOT WORK. So I was issued another key and that one failed. A technician was sent to remove my lock and replace he let me in to retrieve my luggage. This is not just frustrating but an unacceptable level of inconvenience. I have already passed this story far and wide. HILTON: Fix your system at an otherwise decent hotel.
Thank you for staying with us! We hope you can visit us again soon!
The property was well kept. I liked that shuttle service was available to get to and from the airport.
We are glad to hear that you enjoyed your stay and our services! Come visit us again soon!
Very disappointed when we had to pay extra for parking, there was no mention of that on your site.
Thank you for staying with us and taking a moment to provide your feedback. I apologize for any miscommunication. There is an $18 daily parking fee which is disclosed on our hotel site and at the parking gate entrance. Locally we offer the lowest parking rate. You will find that the majority of hotels in the immediate O'Hare area charge for parking with rates ranging from $20 - $30 a day and our intent is to stay lower than that range. For future reference, please keep in mind that we also have parking included packages which are most convenient when staying with us, ultimately saving you $8 daily on the parking fee. Once again, thank you for choosing us. We hope you will consider staying with us again in the future.
Thank you for visiting us! We hope we can welcome you back soon!
Clean Friendly staff I was allowed to check in several hours early with no hassle
Thank you for coming! I'm glad to hear we were able to accommodate an early check in. We hope we can welcome you back soon!
Thank you for staying with us! Our staff takes great pleasure in knowing the local area and offering suggestions to our guests. We look forward to hosting you again in the future. Safe Travels!