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Hilton Garden Inn Chicago/O'Hare Airport

3.0 out of 5.0

Recent guest reviews

Location made downtown Milwaukee walkable. Spotless room, awesome showers, comfy bed and pillows. Nice suite. Would stay here again

After dealing with the hotel getting our reservation incorrect, the only complaint we had was a mildew smell on the bedding. Decent location in the near suburbs and the hotel has a free local shuttle. I might stay here again but there are a lot of other choices.

It was a nice experience the staff is great and they are willing to help you any time!!

Traveled to the area to watch horse racing at Arlington but it is a pretty good drive (12 miles) from Arlington. Pool was very nice and the breakfast was great. Room wasn't ready when we arrived.

had to wait a long time for the hotel shuttle. The hotel staff is very nice. the room was acceptable

As always, HGI was a super clean facility with very friendly staff at the front desk as well as the sweet cleaning woman I spoke with on the elevator. The room was very spacious and comfy as well! I wish the pillows had a bit less give - a little too soft for my taste. That's my only "complaint". I'll visit again and again. :)

The hotel was nice, clean, staff was great. Conveniently located next to the local interstates to go into Chicago or just some restaurants in general close by, parking was also reasonable, not as expensive as other hotels in the area. Another convenience, both microwave & refrigerator in the room.

This was my third or fourth time stay at this hotel and I've never had any complaints. There was construction on the road to getting there and upon arrival the staff was super helpful and fast at getting me checked in as I was now running late at getting to the concert that I was supposed to go to. I only have one little negative thing to say from all my trips there, upon arriving back at the hotel they have two sets of doors that slide open. When I got to the second set it only opened about an inch and then they got stuck. I was there for about 15 seconds and no one seemed to notice the doors were stuck until about 20 mostly intoxicated people coming back from a wedding were also stuck outside with me. A member of the staff quickly came over and got the doors to work for us.

Excellent reception by a courteous staff. Very clean and comfortable room. Great location for major restaurants and convenient to the El and expressways. Will stay here again when coming to Chicago.

would stay again, nice hotel. the wait staff was very good with small children.

Great hotel, great service! Very friendly, helpful, and professional staff. I'll be staying there again soon and I'm really looking forward to it! You can't go wrong choosing this hotel. Book it! :)

Hilton Garden Inn put a $25.00 hold on my card. I understand they need the number for charges or damages, however they don't need to hold $25.00. The breakfast was a $14.95 flat rate whether you wanted a full one or just needed cereal or fruit, for the price of the room, a small continental would have been nice.

It was a pretty nice hotel...I didn't have any complaints great place to stay..

Steps from River Casino - and 5 star service what more can you ask

This was my second stay at the hotel. Both times I arrived quite late and had no problems checking in. The room came with a small fridge and microwave which was a plus. The view from my room this time wasn't that great but really the main reason I was staying here was to sleep. I didn't use the wifi so I don't really know how good it is. I will be staying here in the future.

Everything was good the hotel is walking distance from the rivers casino

Great clean room for the price. Not much of a view but has the Forest Preserve just across the highway for some green and wildlife.

We stayed here a few days during spring break. My daughter loved the indoor pool. The hotel was close to lots of activities.

when I checked in the room , the hair dryer was broken , the internet you must pay for it , not free like other hotels are , breakfast is $ 14.00 per , front desk and services is not very helpful. I never came back again .

Great stay!! Staff was very friendly and alert. They were very helpful getting us a cab to where we needed to go. The room was cry clean. No complaints.

2930 South River Road Des Plaines IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Located within a 5-minute walk of Rivers Casino, Hilton Garden Inn Chicago/O'Hare Airport is within 2 miles (3 km) of Donald E. Stephens Convention Center. This 3-star hotel has 252 guestrooms and offers an indoor pool, free in-room WiFi, and a free airport shuttle. It's near the airport and also near Rosemont Theatre and MB Financial Park at Rosemont.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served each morning for a fee.


Rooms

The 252 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ironing boards and desks are other standard amenities.


Property features

Hilton Garden Inn Chicago/O'Hare Airport features an indoor pool, a children's pool, and a fitness center. If you drive, self parking is USD 17.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, free WiFi in public areas, and conference space.

Room options

Room, 1 King Bed

King 1 | Sleeps 3

One King Bed, Non-Smoking, Roll In Shower

King 1 | Sleeps 3

One King Bed, Non-Smoking, Accessible

King 1 | Sleeps 3

One King Bed

King 1 | Sleeps 3

Guest reviews for Hilton Garden Inn Chicago/O'Hare Airport

Everyone (6) Couples (23) Business (11) Family (22) Other (9) Friends (8)
4

comfy hotel close to downtown

Everyone

Location made downtown Milwaukee walkable. Spotless room, awesome showers, comfy bed and pillows. Nice suite. Would stay here again

By on Jun 26, 2017

3

good location near airport and public transport.

Everyone

After dealing with the hotel getting our reservation incorrect, the only complaint we had was a mildew smell on the bedding. Decent location in the near suburbs and the hotel has a free local shuttle. I might stay here again but there are a lot of other choices.

By on Jun 6, 2017

4

nice hotel

Everyone

It was a nice experience the staff is great and they are willing to help you any time!!

By on Apr 21, 2017

4

trip to arlington

Couples

Traveled to the area to watch horse racing at Arlington but it is a pretty good drive (12 miles) from Arlington. Pool was very nice and the breakfast was great. Room wasn't ready when we arrived.

By on Nov 11, 2016

4
Everyone

had to wait a long time for the hotel shuttle. The hotel staff is very nice. the room was acceptable

By on Apr 11, 2016

5

my favorite 3-star never lets me down!

Everyone

As always, HGI was a super clean facility with very friendly staff at the front desk as well as the sweet cleaning woman I spoke with on the elevator. The room was very spacious and comfy as well! I wish the pillows had a bit less give - a little too soft for my taste. That's my only "complaint". I'll visit again and again. :)

By , from Illinois on Apr 3, 2016

5

nice hotel convenient/clean

Everyone

The hotel was nice, clean, staff was great. Conveniently located next to the local interstates to go into Chicago or just some restaurants in general close by, parking was also reasonable, not as expensive as other hotels in the area. Another convenience, both microwave & refrigerator in the room.

By on Mar 22, 2016

4

concert trip

Singles

This was my third or fourth time stay at this hotel and I've never had any complaints. There was construction on the road to getting there and upon arrival the staff was super helpful and fast at getting me checked in as I was now running late at getting to the concert that I was supposed to go to. I only have one little negative thing to say from all my trips there, upon arriving back at the hotel they have two sets of doors that slide open. When I got to the second set it only opened about an inch and then they got stuck. I was there for about 15 seconds and no one seemed to notice the doors were stuck until about 20 mostly intoxicated people coming back from a wedding were also stuck outside with me. A member of the staff quickly came over and got the doors to work for us.

By on Mar 6, 2016

5

very comfortable hotel near o'hare

Couples

Excellent reception by a courteous staff. Very clean and comfortable room. Great location for major restaurants and convenient to the El and expressways. Will stay here again when coming to Chicago.

By on Dec 22, 2015

5

reunion

Families

would stay again, nice hotel. the wait staff was very good with small children.

By on Oct 14, 2015