dirty
Convenient to shopping and restaurants
Dated property with quality and amenities lacking compared to lesser priced options. COVID mask required on property signs posted with zero enforcement within including majority of staff. They need to pick a lane regarding this. Heat came on at 4:30am. Sounded like we were re-entering earths atmosphere given the vibration.
Everything was fine.
It lived up to Marriott's standards.
We did not get our room cleaned while we stayed there, had no clean towels for the next day. Had to go to front desk to get towels. Also, trash can at the main entrance door of the hotel was full of garbage, there was a lot of garbage on the floor around the container.
We had a nice stay. It’s clean, comfortable beds and close to shopping. Staff was friendly.
Made a reservation online when we arrived they were not able to find it. After 2 hours of waiting they gave me room 711. Dirty towels bath tub full of hairs and room smell dingy...
The place was clean and the atmosphere was great..just didn’t have a hair dryer which was a bummer.
Great staff working at the desk at 2:00am when I arrived from O’Hare. Check in was fast and they were very friendly. The room was clean and neat. The bed was the best part... so soft, I fell asleep quickly and didn’t wake up time the alarm clock woke me. Although I was only there a short time, I would highly recommend this hotel. Everything about it speaks quality.
It was great and staff was super friendly! Would stay again
View from the room overlooking the golf course is so beautiful.
Perfect location across from Oakbrook mall. Close to all restaurants and shopping. Free shuttle to take you there
Great location, very nice rooms. Pillows leave much to be desired, though. Service in bar area was slow, but the server was very friendly. Restaurant staff was great - just not enough of them.
Chicago Marriott Oak Brook places you within a short walk of Oakbrook Center Mall and within a mile (2 km) of Drury Lane Theater. This 3.5-star hotel has 339 rooms and welcomes guests with a restaurant, a 24-hour gym, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.
Guests can expect WiFi, wired Internet, and 55-inch Smart TVs with cable channels and DVD players. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include sitting areas, coffee makers, and free weekday newspapers.
Chicago Marriott Oak Brook features a 24-hour gym, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this golf hotel include express check-in, express check-out, and free newspapers.
dirty
Convenient to shopping and restaurants
Hello Stacy, On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
Dated property with quality and amenities lacking compared to lesser priced options. COVID mask required on property signs posted with zero enforcement within including majority of staff. They need to pick a lane regarding this. Heat came on at 4:30am. Sounded like we were re-entering earths atmosphere given the vibration.
Hello Gayle,Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
Everything was fine.
It lived up to Marriott's standards.
We did not get our room cleaned while we stayed there, had no clean towels for the next day. Had to go to front desk to get towels. Also, trash can at the main entrance door of the hotel was full of garbage, there was a lot of garbage on the floor around the container.
We had a nice stay. It’s clean, comfortable beds and close to shopping. Staff was friendly.
Hello roxana,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.