We did not get our room cleaned while we stayed there, had no clean towels for the next day. Had to go to front desk to get towels. Also, trash can at the main entrance door of the hotel was full of garbage, there was a lot of garbage on the floor around the container.
We had a nice stay. It’s clean, comfortable beds and close to shopping. Staff was friendly.
Made a reservation online when we arrived they were not able to find it. After 2 hours of waiting they gave me room 711. Dirty towels bath tub full of hairs and room smell dingy...
The place was clean and the atmosphere was great..just didn’t have a hair dryer which was a bummer.
Great staff working at the desk at 2:00am when I arrived from O’Hare. Check in was fast and they were very friendly. The room was clean and neat. The bed was the best part... so soft, I fell asleep quickly and didn’t wake up time the alarm clock woke me. Although I was only there a short time, I would highly recommend this hotel. Everything about it speaks quality.
It was great and staff was super friendly! Would stay again
View from the room overlooking the golf course is so beautiful.
Perfect location across from Oakbrook mall. Close to all restaurants and shopping. Free shuttle to take you there
Great location, very nice rooms. Pillows leave much to be desired, though. Service in bar area was slow, but the server was very friendly. Restaurant staff was great - just not enough of them.
Satisfactory for my purpose. I was attendant a convention at anoyther hôtel that was sold nuit so I just used this facilite for sleeping.
The hotel and the stay were just fine, no problems, but compared to many other places we have stayed in the Oak Brook area, this hotel is pretty average. Room seemed small compared to competitors, and proximity to the Tollway made it pretty noisy at night. Bed was not terribly comfortable, either. Staff was very pleasant and helpful.
The beds were dirty, crumbs and hair were found. Toilet had a hair on the seat. Not appealing to stay, especially after I did call and said it would be cleaned, we came back to the same situation. They offered to move us to another room, but it had a queen bed and we had 4 people, it was also at 10pm!! Very disappointing with no rectification.
I usually love to stay at Marriott hotels. This time, however, the room we reserved for three people only had one king size bed with no roll-aways available as the hotel was fully booked. My daughter slept on the floor. They also had no record of my payment from Orbitz, so I spent the two days wondering if I was going to be double billed. I'm still wondering. The staff tried to help with additional blankets and pillows. They tried their best to reassure me about the billing, but never did connect with Orbitz to verify. For the second night, they found an open room after 9 pm, so my daughter could sleep on a bed. I've never had this kind of problem using Orbitz or staying at a Marriott. I've stayed at this hotel previously and had enjoyed the experience. I'm not sure what happened, but it was a pretty disappointing stay.
Great trip. Great view from the room. Staff were very nice.
Chicago Marriott Oak Brook places you within a short walk of Oakbrook Center Mall and within a mile (2 km) of Drury Lane Theater. This 339-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.
All 339 air-conditioned accommodations feature sitting areas. Guests can expect WiFi, wired Internet, and 55-inch Smart TVs with cable channels and DVD players. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free weekday newspapers, and free local calls are other standard amenities.
Guests of Chicago Marriott Oak Brook have access to an indoor pool, a 24-hour fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this golf hotel include free WiFi in public areas, conference space, and a 24-hour business center.
We did not get our room cleaned while we stayed there, had no clean towels for the next day. Had to go to front desk to get towels. Also, trash can at the main entrance door of the hotel was full of garbage, there was a lot of garbage on the floor around the container.
We had a nice stay. It’s clean, comfortable beds and close to shopping. Staff was friendly.
Made a reservation online when we arrived they were not able to find it. After 2 hours of waiting they gave me room 711. Dirty towels bath tub full of hairs and room smell dingy...
The place was clean and the atmosphere was great..just didn’t have a hair dryer which was a bummer.
