Holiday Inn Cartagena Morros3.5 out of 5.0
Recent guest reviews
This was our first time visiting the northern part of Cartagena. We usually stay in Bocagrande, Laguito neighborhoods but never again. Los Morros is the place to be when visiting Cartagena. The Holiday Inn is priced well. Has a great pool and direct access to the beach. This part of Cartagena has less vendors pushing products and services. My one issue was with breakfast one day. We arrived on Saturday and Sunday went to breakfast. The person at the restaurant mentioned breakfast was until 11am. However, when we went to breakfast on Monday at 10:30am everything was closed. The person at the restaurant failed to mention that breakfast was until 11am only on weekends. It was open until 10am during the week. Another problem is the remote location. I prefer uber (cash free) however, being so far north uber can sometimes take forever. If you take a hotel car it’s going to cost you more. A couple of blocks away you’re able to kite surf and or do fly board. You also have a good burger spot a couple of blocks away. The food in the restaurant was amazing. My favorite plate was the seafood with rice, baby beef and the grilled octopus. The holiday Inn is worth every penny. I love this hotel. The rooms were modern and well kept. As are all the facilities in the hotel.
Don’t get me wrong it’s not a luxury hotel but our clean and well appointed room was very nice with a balcony giving us a side view of the beach. You have public access to the beach as well as a pool and a garden area between the pool and beach access. Vendors would come and try to sell their goods but it wasn’t too much. Buffet breakfast has a good selection from eggs your way to bakery with juices and coffee. It’s a $5 (15,000 COP) cab ride to the walled city where we had some great late night dinners - no problem getting a cab anywhere. Oh, and the front desk really had good service - they arranged a SUV with driver getting us to our next stop in Barranquilla. A tip for the hotel - at the pool and garden your waiters would sell much more if the checked on your guest to see if they want something to drink or eat. No big deal as I’m ok with going up and ordering but it was clear they didn’t know their role. Go and enjoy, this place is a great deal!
Very disappointed overall, especially with the standard of food served by the kitchen and the staff in general. Waiters were inattentive and the room service atrocious! We ordered two meals and only one arrived. The staff then brought the other meal 30 minutes later but with no knife or fork, condiments etc. In both cases the chips were already cold by the time they arrived. When I complained the receptionists simply said “sorry these things happen”. However, according to their hospitality promise and I quote “if any part of your stay isn’t satisfactory it is our ‘hospitality promise’ to make it right or you won’t pay for that part of your stay”. Well they certainly didn’t make it right and I still had to pay. False advertising springs to mind... I also tried to contact the hotel twice in advance of our arrival to arrange a birthday cake for my girlfriend. Very disappointed that they didn’t reply to either email considering they have a 24 hour reception and the first email was sent three months before our stay. On the plus side, rooms were nice and spacious and furnished to a high standard. TV had English speaking channels which was ideal over Xmas. Ample space around the pool/beach area for sun bathing and decent gym on site. Taxi rank outside the hotel to ferry you into the old city (only $15,000 one way). Overall highly disappointed and certainly would never stay there again.
This hotel staff, facilities, and amenities were all outstanding. I highly recommend this hotel if your plans are to stay at the hotel and enjoy the quite beach and not really explore Cartagena. The view from our room and balcony were super amazing. The challenge that we had with this hotel was transportation. Basically, you’re at the mercy of unprofessional and discourteous taxi drivers if you want to see all the amazing things in the city because this hotel is 20 minutes outside the main town area. I was unable to get Uber to work at the hotel, only a few times when I needed to return to the hotel from the city and airport. The thing about Cartagena unlike Bogota or Medellin is the taxis and drivers don’t use meters. So it’s a constant annoyance because you have to negotiate every far, and every far is based on your negotiations. Also, I found that the taxis charge double what they would a local resident. This hotel did have a taxi service but again it was pretty expensive and without a meter and it was not always available. I think next time we will stay in Boca or the Old City so we don’t have to deal with the entire transportation as it was a drag. My recommendation to the hotel GM is provide a free shuttle bus service to the old city and help your guests better enjoy the city and not have to deal with the hassle of transportation.
The service was perfect. Always I found a positive answer to my requirements, at front desk, at restaurant, at swim pool, etc. Room had a great view as they promised during reservation. Also they have excellent recommendations for any plan in thecity
Located at 3 minutes from the airport (it takes around 15 minutes the way back to the airport due to the traffic) the taxi cost around $5 to $7USD, is not in the old city. The property still looks like new, is well maintained, CLEAN and beautifully decorated !!!!, we stayed at the 4th floor the room was big enough my wife, our baby and me. We ask for a crib in advance and the room was arranged according our preferences without a problem. Comfy bed and many types of pillows, tv, mini fridge, desk and a well spaced bathroom. The breakfast buffet during the 3 days of our stay was good enough, fresh made eggs prepared according to your preferences, different fruits, cereal bar, fajita station and different types of bread were all the type, some typical options like arepas, caldos(soup), chorizos, tamales, kibbes were changed during these days to have variety, inside the restaurant the service is OK have in mind if you seat outside the service the slow and look like the waiters don't like to go out. The Blue restaurant have good options, the baby octopus entree and the fried mozzarella were good, the crab soup and the portobellos were cold, the taste was ok but the temperature awful the tomato soup was too sweet (looks like was made with tomato sauce not real tomatoes). ln the main dishes the fried mojarra, the cartagenera black posta, prawn risotto and sea rice were excellent good flavour, portion and presentation (maybe a point to improve is the temperature, even the hot weather the food wasn't hot). For the kids the pasta and the pizza are good choices. For the desserts try the chocolate volcano and the nutella crepes they are served with ice cream and were delicious. The coconut lemonade worth a try, just have in mind the prices are a bit high as always happens at the hotel restaurant. But due to the lack of options around, there is no commerce, no shops, no restaurants (maybe a drug store and a small liquor store couple block down) you can give it a try otherwise you must take a taxi and go to the city of course. As far we can see, there are 2 meeting rooms well equipped (haven't used them), The pool is medium size with a bar, the cocktails are for sure a point to improve, have a small playground for small kids and a place to take the sun in front of the public beach. there is a spa and a small but well equipped gym. We found in this hotel a great value, it exceeded our expectations. We had a little incident with the curtains of our room but Andrea, the manager, solved it quickly and assisted us well during our check out.
Even though it's a Holiday Inn, the standards of this hotel are higher than what you might have in mind for a Holiday Inn. Spacious bedrooms with super comfy beds. Very good breakfast with great variety of fruits, juices and colds. You can order hot stuff on demand. Service is good and has direct entry to the beach. Very close to the airport but far away from the center or modern town.
The hotel although not in the "historic district " is ideally located just blocks away from the beach that is hard to believe is part of the "Caribbean Sea" as is not what you've expect when you think Caribbean. With this being said you'll better off hanging in the beautiful rooftop hotel pool,much cleaner and better. Service is impecable but make sure you arrive early for your breakfast poolside as it gets packed or enjoy the night with your glass of wine at this same rooftop space, the best feature this hotel has. Your room will be very nicely equipped with a frigobar, comfy beds making hard to get up, tv has many channel options in at least 3 languages, super clean super nice including the excellent wifi service and very quiet rooms. If you have uber the historic district is 10 minutes away, even taxi fares are not expensive the drivers won't ripped off for being a tourist however negotiate always specially with the street vendors. People are nice, super friendly the hotel is superb
I stayed with my husband at this hotel. We like it. The room was clean. The buffet breakfast was ok. This hotel just has a down side and it is the road work happening infront of the hotel because it makes traffic really bad to get to the ciudad amurallada and come back to the hotel. Apart from that we like our stay there. We will stay again there if there is not any road work.
Cartagena has plenty of accomodation alternatives. I have been there several times and enjoyed many of its sorts. On thia visit l was for the the first time, visiting with my own family. Husband and two young boys. We chose the holiday inn because we wanted comfort for the kids, who would miss our traditional beach holiday in a private house two hours south of Cartagena right on the sea shore. The beaches at Morros, slightly outside the main attractions are by far more spacious and less crowded than most beaches in the city. The new urban developments are if not as beautiful as other landscapes in Cartagena, actually better fitted and organized for tourism and entertainment. Sports, restaurants and street selling balanced with an agreeable sea shore. The hotel had a good price for such a good quality service and infraestructure. Besides we came by car, which is quite necesary when you stay at this side of the city an average 15 minutes drive from main attractions and commerce. Buffet breakfast free for kids, good food, outside pool, wifi, excelent matresses, quiet rooms and overall good service made our weekend in Cartagena a very comortable experience.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Located in La Boquilla, Holiday Inn Cartagena Morros is a short stroll from La Boquilla Beach and within a 10-minute drive of Marbella Beach. This 3.5-star hotel has 140 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center. It's on a lake and also close to San Francisco Church.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee.
All 140 air-conditioned rooms provide refrigerators, minibars, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free newspapers, safes, and phones.
At Holiday Inn Cartagena Morros, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach hotel include a meeting room, a business center, and a porter/bellhop.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 743 reviews