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Holiday Inn Cartagena Morros

3.5 out of 5.0

Recent guest reviews

Loved it! The only thing that I did not like is the particular smell that the floors have. Oh, the water pressure in the showers is not good. Instead of taking me 5 minutes to do it, it took me like 20 minutes to wash my whole body and hair. If you are heading to the wall city is maximum 15,000.00 COL pesos. Not more than that!

Stayed for 5 nights, such a pleasant surprise. The location is great with direct access to the beach and very attentive security guards to look after your belongings. On our first day the power was out due to road works, but it wasn't a problem as Samid our ever-attentive receptions hauled our luggage up two flights of steps. Yoanna in the restuarant was fantastic and made sure at all times we had everything we needed despite there being many other guests. The food was great and very keenly priced, as were the cocktails. The Maitre also was also very attentive at all times. Estafania at reception also went out of her way to find out the place to buy emeralds. All in all a fantastic place to stay, near the airport, the beach and the old town, with excellent staff and services. Well will be back

Not a bad place with an excellent restaurant. There are other amenities but warned about going out on my own after five, especially on the beach. The rooms were bright and airy and the reception are was clean and spacious. Not a bad place as a base for your adventures

This property really exceeded my expectations, which were that of a basic Holiday Inn. We paid the additional $45/nightUSD for a king bed, ocean view room with balcony, which was totally worth it. The balcony was very pleasant overlooking the neighboring pool with panoramic ocean views. The room itself was on the smaller side, but perfectly fine for 2 of us. That said, the shower has a transparent glass wall that looks out on the bedroom, so, if you're travelling with friends, request a room without one (if they exist). The bed was perfectly comfortable as were the pillows. Cleaning service was great each day. Service was overall excellent throughout the property. The pool area was extremely comfortable with plush chaise lounges (a wonderful surprise considering my low expectations for a Holiday Inn), beach access was easy and secure. The only thing that wasn't great was the food. Breakfast, while well-stocked and well-staffed, was abysmal unless you wanted cereal or other American food. There just weren't many appetizing options overall. The pool area also offered an unappealing menu of American fare. Overall, the place was great. I would totally recommend it and stay there again.

Beautiful hotel and restaurant. Hotel is pleasant, people are very friendly and sweet. Rooms are very clean, AC feels perfect for this heat. This hotel is well furnished and modern. Beach and pool are clean and easily accessible from the hotel. Spa is great and drinks are amazing.

From the moment we arrived at the front desk until the moment we left, the level of custom service we received was incredible. Upon checking in, we were offered an upgrade for a nominal fee. We weren't sure if we wanted to or not, so the gentleman checking us in said he would take us to the room first to see if we wanted it. We decided to go ahead and upgrade. He took us to our room and made sure everything worked before he left. About ten minutes later, we had a knock on the door from room service manager making sure we had enough hangers. We told him that we our air conditioning control was broke. Within five minutes, maintenance was fixing it. Everything at this hotel exceeded our expectations. The pool and bar area were really nice. The food at the restaurant was excellent. Security takes extra care to make sure you know where it is safe to go. There are some pushy people peddling items and massages on the beach. Security tries to keep them away from the property area, but some still bothered me. We ended up staying at the pool area to avoid them. Overall, this was an excellent property and we would definitely return.

This hotel was nice - I especially liked the tile in the rooms. Breakfast was good with some interesting local options. A bit far from the city center but a nice relaxing place to visit. I would go a gain

The hotel is great . The staff very helpful and friendly . It is ok the beach with a pool . The gym is good not great . The food is great . The view is awesome if younger a room towards the beach . The internet is not very good . Goes down all the time , but they are saying they are fixing .

The hotel is a 10-15 min drive to the walled city, has generous spaces in the lobby and a very good restaurant with a standard menu (recommended: the Club Sandwich). They have pool area with access to the beach and good control over the beach vendor of everything that is very annoying in other hotels in the Bocagrande area. The rooms are clean, spacious and comfortable with modern furniture, bathrooms with separated toilet. The price is very good if you have in mind that the restrictive rooms in the Ibis are just 40 USD less, so the price-benefit relation is justifiable. In weekend days you can enjoy a barbecue with very good steaks in the pool area.

A great restaurant!! A great service and really good food. Live music last night was a real plus!! The food that I have tried is really good. The house hamburger is a great choice, but the ceviches are fantastic too!!

Room options

Standard Room

Full 1 | King 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, Non Smoking

King 1 | Sleeps 2

Room, View

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 706 reviews