From check in to check out, the people at this Holiday Inn too great care of us. Always asking what more they could do for us.The young lady at the front desk, Keilin Sanchez was "Off the charts" above and beyond helpful. Telling us how much a taxi ride should be to a certain place and just so polite and kind.Our walks on the beach were made safe by the security staff. The food was really good every time although the service people should check on us a little more timely. Breakfast was awesome every day with the real orange juice a special treat. Rooms were above average and we thought "wonderful". We checked out other hotels for our next trip........no, we're coming back to this Holiday Inn Morros.
Is good because is so close to the beach and the facilities cleanliness the only issue is the WI-FI is so bad keeping disconnecting very often an poor signal
this property is in a great location, about 15 minutes from downtown. Luis was our check in point of contact and pretty much the person we chatted with the most, he was amazing. the security personnel was also very helpful in getting us cabs from the hotel and recommending things to do. The only cons about the hotel was, my key card to my room kept malfunctioning. so we continuously had to go downstairs to get it reset. the noise from the construction on our floor was very loud at times, i wish they would've told us about the construction because then i wouldve picked another floor
Excelent everything but so radical in the checkout time, any courtesies.
In general hotel is very good, rooms, facilities than pool, public areas and the food is great.
the bath room had mold in the shower, the beds were hard and the AC mad a bad noise. also the beds were very small.
We liked that the hotel was on the beach and yet still only a 10 minute drive to the old City of cartagena which is the center of attraction. What we did not like was that the hotel let all the peddler come onto the hotel area with lounge chairs that leads to the beach. It is a little difficult to relax when you are constantly offered some services (massages) or goods to purchase. The hotel really need to address this issue because it is a big drawback.
Hotel staff was very nice and gave us great advice. Breakfast buffet was very good and changed a little bit daily, fresh juice options. Room was always cleaned and organized. We had a great stay.
Great hotel for the night to be close to airport. should have stayed here for whole trip
Sahmid, was the attendant that registered us. He made excellent recommendations about day trips and was kind enough to make dinner reservations for us and travel arrangement for our day trip. The room was spacious and clean. We had minor issues with the room the first night but the staff quickly repaired the issue
It was a nice experience and I will rent again in the future.Thank you was very cordialy
Fine, good view. Its was very close to the bussiness fair I visit in convention center Las Americas.
Very nice hotel, on the beach in the morres area, staff very friendly and helpful
This hotel offers excellent breakfast, a nice pool and clean rooms
Very Good excellent ! GREAT STAFF ! great service. very clean. good location !
Great room, we got just as expected: big and clean room, nice breakfast, and great attention!!
Located in La Boquilla within a short stroll of La Boquilla Beach, Holiday Inn Cartagena Morros is within a 15-minute drive of Las Bovedas. This 140-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 11 AM.
Holiday Inn Cartagena Morros's 140 rooms are soundproofed and provide refrigerators, minibars, and coffee makers. Guests can expect 37-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include free newspapers, safes, and phones.
Guests of Holiday Inn Cartagena Morros have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. Other amenities at this beach hotel include a meeting room, a business center, and free newspapers.
From check in to check out, the people at this Holiday Inn too great care of us. Always asking what more they could do for us.The young lady at the front desk, Keilin Sanchez was "Off the charts" above and beyond helpful. Telling us how much a taxi ride should be to a certain place and just so polite and kind.Our walks on the beach were made safe by the security staff. The food was really good every time although the service people should check on us a little more timely. Breakfast was awesome every day with the real orange juice a special treat. Rooms were above average and we thought "wonderful". We checked out other hotels for our next trip........no, we're coming back to this Holiday Inn Morros.
Is good because is so close to the beach and the facilities cleanliness the only issue is the WI-FI is so bad keeping disconnecting very often an poor signal
Dear Luis, Thanks for sharing your feedback about your most recent stay with us. I want to let you know that we are going to socialize this feedback with the responsible Department in order to avoid future inconveniences. We look forward to see you soon in Holiday Inn Cartagena Morros.
this property is in a great location, about 15 minutes from downtown. Luis was our check in point of contact and pretty much the person we chatted with the most, he was amazing. the security personnel was also very helpful in getting us cabs from the hotel and recommending things to do. The only cons about the hotel was, my key card to my room kept malfunctioning. so we continuously had to go downstairs to get it reset. the noise from the construction on our floor was very loud at times, i wish they would've told us about the construction because then i wouldve picked another floor
Dear Anonymous, Thank you very much for taking part of your time and sharing your notes about your most recent stay with us. We are very pleased to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that makes us proud as a team. For Holiday Inn Cartagena Morros your comments are of high relevance since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. I will make sure to share them with all departments. Once again; Thank you! We hope to have you back soon in Cartagena and be able to provide you with a memorable experience.
Buenos días Anonymous, Muchas gracias por su calificación 5 de 5. Nos encanta saber de disfruto de las instalaciones y de la atención de nuestro personal.
Estimado Muchas gracias por compartir su calificación 5 puntos de 5 con nosotros. Nos grata saber con su calificación que disfruto de nuestros servicios. Esperamos tenerle nuevamente en Holiday Inn Cartagena Morros y brindarle una experiencia memorable. Cordial saludos, Hilda Rosa Lozano Julio Front Desk Agent hildarosa.lozano@ihg.com Hotel Holiday Inn Cartagena Morros
Excelent everything but so radical in the checkout time, any courtesies.
Dear Giuliano Thanks for share this feedback with us and for your 4 of 5 points comment. We are very glad to know that you had a wonderful experience in our hotel and your preference with us. Your comments are so heartwarming for us because they are the result of a lot of work that we have made for all our guests. We hope to see you soon in Holiday Inn Cartagena Morros. Best Regards, Hilda Rosa Lozano Julio Front Desk Agent hildarosa.lozano@ihg.com Hotel Holiday Inn Cartagena Morros
In general hotel is very good, rooms, facilities than pool, public areas and the food is great.
Dear Thanks for share this feedback with us and for your 5 stars comment. We are very glad to know that you had a wonderful experience in our hotel and your preference with us. Your comments are so heartwarming for us because they are the result of a lot of work that we have made for all our guests. We hope to see you soon in Holiday Inn Cartagena Morros. Best Regards, Hilda Rosa Lozano Julio Front Desk Agent hildarosa.lozano@ihg.com Hotel Holiday Inn Cartagena Morros
the bath room had mold in the shower, the beds were hard and the AC mad a bad noise. also the beds were very small.
We liked that the hotel was on the beach and yet still only a 10 minute drive to the old City of cartagena which is the center of attraction. What we did not like was that the hotel let all the peddler come onto the hotel area with lounge chairs that leads to the beach. It is a little difficult to relax when you are constantly offered some services (massages) or goods to purchase. The hotel really need to address this issue because it is a big drawback.
Dear Debora Thanks for share this feedback with us and for your 4 stars comment. We are very glad to know that you had a wonderful experience in our hotel and your preference with us. Your comments are so heartwarming for us because they are the result of a lot of work that we have made for all our guests. We hope to see you soon in Holiday Inn Cartagena Morros. Best Regards, Hilda Rosa Lozano Julio Front Desk Agent hildarosa.lozano@ihg.com Hotel Holiday Inn Cartagena Morros
Hotel staff was very nice and gave us great advice. Breakfast buffet was very good and changed a little bit daily, fresh juice options. Room was always cleaned and organized. We had a great stay.
Dear Private Thanks for sharing your experience with us. I am very glad to know that you had a wonderful experience in our hotel. Your comments are so heartwarming for us because they are the result of a lot of work that we have made for all our guests. We hope to see you soon in Holiday Inn Cartagena Morros. Best Regards, Hilda Rosa Lozano Julio Front Desk Agent hildarosa.lozano@ihg.com Hotel Holiday Inn Cartagena Morros
Dear Dan&Angela, Thank you very much for taking part of your time and sharing your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. For Holiday Inn Cartagena Morros, your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. Once again; Thank you!