The rooms are okay. However, there is an unpleasant odor in the hallways. There are no activities on the property outside of dancing by one of the few pools and karaoke. Food is not great, drinks were not that great without requesting the addition of more alcohol (and there are no top shelf options). The resort itself is small in comparison to some I have been to. And considering that it’s an all inclusive and the price paid, it was not worth my money. The best time our group had was off the resort.
The staff was amazing. Michael the concierge is excellent. Overall it was a fun relaxing resort.
Very nice facilities with great food and activities. Not too far from Cartagena.
Our stay was beautiful here, the peace and relaxation as soon as you walk in is felt immediately. Very safe. The only hotel with a private beach in cartagena, that privacy was really nice. What truly left us in love was the customer service of every department, we have traveled alot but have never experienced such excellent employees in every area of the hotel entrance, dining, entertainment, the attentiveness and willing to help make your stay better was over the top ! Spa too, they were top notch. Cant wait to come back!
The Staff was amazingly kind. At the Beach Club everyone was so nice that makes feel at home. At the restaurants the staff were so gently to. Special thanks to Hamlet, Darwin, Jorman, Laura, Susana, Miguel, Stephany, Mauricio, Diego, Royner, Ivan, Elkin, Grace, Oneida, Kelvin. Very nice people. That is the difference in that hotel. PEOPLE.
It was one of the best experiences we ever had, juan at the bar and juan at the restaurant were excellent host, Gustavo in the Gym was of great help to stay fit. Thank you all for making our stay a memorable one.
The property has several amenities that were very nice but the service was beyond disappointing. To order basic things like a bottle of water would be a waiting time of 40 min to an hour. The waitress in the lobby was rude and upon ordering did even acknowledged me. The service at the restaurants was extremely slow and was frustrating.
It was perfect. Love the location. The people at the hotel was very nice and the hotel had 6 pools which made it awesome
Great facilities and amenities. Food was subpar and very expensive. Staff needs better training in follow-up and meal plan inclusions.
I loved the pool area and the lobby. They were very modern. What I did not like was that the beach got taken over by a boat of fishermen. It was kind of scary because nobody from the resort said anything to us. Security just showed up and watched them. The room was beautiful- we had a suit however, there were many little things in the room that did not meet the 5 star standard.
The privacy and it was somewhat away from the hubbub of the city
I'm stating home now hotels in over 39 countries and this was top of the line. However, under the map show me where the property was located in indicated that it was 0-0 miles from the city centre and it turned out to be more like 30 kilometers. This became an issue. The hotel is working on ramping up the number of people that there buses will handle for trips into town City transportation was the only complaint that I heard other guest speaking about. The staff we're outstanding very friendly and went out of their way to make you feel welcomed and we're very helpful. In their Italian restaurant, I ordered a Caesar salad. It was the the size of a small house salad (in a large bowl) which was very disappointing. I wanted it to be my main meal because it was quite late. The salad tasty but too litle salad. A positive note due to the remote location was that it was very very quiet. The beach area was a number of Grass Hut buildings that were extraordinary. The service provided at our little Tiki Hut where we had our chaise lounge chairs. Once they fix the transportation issue to and from the main city it will be my favorite choice for Cartagena
Great hotel what ever small difficulties occurred . They were taken care of swiftly. We had 4 rooms and spent 10 days from after Christmas through after New Years. Family played tennis and golfed 4 times, went to the beach often! Everything was 5 stars! Went into town to eat and shop often. No problem getting taxis or taking free shuttle. Food at resort was very good. Staff was outstanding!! Everyone! Well managed resort. our family in entirety was 12 people all ages 2 years to 94years old. No problem for handicapped guest. concierge got us a electric scooter!! Will be back!
Located in Zona Norte, Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive is 11.7 mi (18.9 km) from Republik Bank and 11.8 mi (19 km) from San Pedro Claver Church and Convent. This 268-room, 4-star resort has 5 outdoor pools along with a golf course and a full-service spa.
Free continental breakfast is offered each morning. There are ample dining options with 5 onsite restaurants, including Portofino, which specializes in Italian cuisine and serves dinner, and Oceana with its ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.
50-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include balconies, minibars, and coffee makers.
Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive features a golf course, a full-service spa, and 5 outdoor pools. There's free valet parking and an area shuttle. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive resort include a children's pool, a gym, and outdoor tennis courts.
The rooms are okay. However, there is an unpleasant odor in the hallways. There are no activities on the property outside of dancing by one of the few pools and karaoke. Food is not great, drinks were not that great without requesting the addition of more alcohol (and there are no top shelf options). The resort itself is small in comparison to some I have been to. And considering that it’s an all inclusive and the price paid, it was not worth my money. The best time our group had was off the resort.
The staff was amazing. Michael the concierge is excellent. Overall it was a fun relaxing resort.
Dear Mrs. Kimberly, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay, especially for having enjoyed our facilities. The entire team works hard to ensure a warm and memorable experience with high-level service; for this reason, we will extend our thanks to our collaborators and the rest of the team, since we know that they will mean a lot to them. Once again, we appreciate your kind review of our hotel and we hope to serve you again in the next opportunity. The most recommended to follow us on our Facebook account @DreamsKaribana and be informed of our services or special events. Best wishes. Daniela Núñez Social Media Manager Dreams Karibana Cartagena Golf & Spa Resort
Very nice facilities with great food and activities. Not too far from Cartagena.
Dear value guest,We want to thank you for taking the time to share your experience with us and we hope to serve you again in the next opportunity. The most recommended to follow us on our Facebook account @DreamsKaribana and be informed of our services or special events. Best wishes. Daniela Núñez Social Media Manager Dreams Karibana Cartagena Golf & Spa Resort
Our stay was beautiful here, the peace and relaxation as soon as you walk in is felt immediately. Very safe. The only hotel with a private beach in cartagena, that privacy was really nice. What truly left us in love was the customer service of every department, we have traveled alot but have never experienced such excellent employees in every area of the hotel entrance, dining, entertainment, the attentiveness and willing to help make your stay better was over the top ! Spa too, they were top notch. Cant wait to come back!
Dear Valued Guest, We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Regards. Daniela Nuñez Social Media Manager Dreams Karibana Cartagena Golf & Spa Resort
The Staff was amazingly kind. At the Beach Club everyone was so nice that makes feel at home. At the restaurants the staff were so gently to. Special thanks to Hamlet, Darwin, Jorman, Laura, Susana, Miguel, Stephany, Mauricio, Diego, Royner, Ivan, Elkin, Grace, Oneida, Kelvin. Very nice people. That is the difference in that hotel. PEOPLE.
Dear Felipe Thank you for sharing your experience with us, we truly appreciate your feedback. As a valued guest, we are very pleased to hear you had a great stay. The best reward we can receive for our work is the satisfaction of our guests, knowing that with our warmth we can provide moments that will last forever in the memory of those who visit us. Thank you again for your time and we hope you choose to stay with us again whenever your travel needs bring you back to Cartagena. Sincerely, Marianella Losada Guest Relations Manager
It was one of the best experiences we ever had, juan at the bar and juan at the restaurant were excellent host, Gustavo in the Gym was of great help to stay fit. Thank you all for making our stay a memorable one.
Dear guest, Thank you for sharing your experience with us, we truly appreciate your feedback. We are very pleased to hear you had a great stay. The best reward we can receive for our work is the satisfaction of our special guests, knowing that with our warmth we can provide moments that will last forever in the memory of those who visit us. Your feedback is extremely important to us. Thank you again for your time and we hope you choose to stay with us again whenever your travel needs bring you back to Cartagena. Best regards, Marianella Losada Guest Relations Manager
Dear guest, Thank you for sharing your experience with us, we truly appreciate your feedback. We are very pleased to hear you had a great stay. The best reward we can receive for our work is the satisfaction of our special guests, knowing that with our warmth we can provide moments that will last forever in the memory of those who visit us. Your feedback is extremely important to us. Thank you again for your time and we hope you choose to stay with us again whenever your travel needs bring you back to Cartagena. Best regards, Marianella Losada Guest Relations Manager
The property has several amenities that were very nice but the service was beyond disappointing. To order basic things like a bottle of water would be a waiting time of 40 min to an hour. The waitress in the lobby was rude and upon ordering did even acknowledged me. The service at the restaurants was extremely slow and was frustrating.
Dear KS, Thank you for sharing your experience with us, we truly appreciate your feedback. We are very pleased to hear you had a great stay. The best reward we can receive for our work is the satisfaction of our special guests, knowing that with our warmth we can provide moments that will last forever in the memory of those who visit us. Your feedback is extremely important to us. Thank you again for your time and we hope you choose to stay with us again whenever your travel needs bring you back to Cartagena. Best regards, Marianella Losada Guest Relations Manager
Dear Mrs. Carlotta,In advance, we want to thank you for taking the time to share your experience with us and make the pertinent comments to continue improving our service everyday. We are very sorry that this occasion has not met your expectations in terms of our variety of entertainment activities in the pool, aquatics, interactive games, baseball, bike tour, live shows and our premium drinks for preferred guests. However, we will take into consideration to review with the respective area and take improvement measures so that guests have better knowledge of the information.We thank you again for your feedback and we look forward to providing you with a stay that exceeds your expectations and transform your experience at Dreams Karibana Cartagena Golf & Spa Resorts on a future visit. Regards, Daniela Núñez Social Media Manager Dreams Karibana Cartagena Golf & Spa Resort