Muy bonito hotel, todo me encantó. Volverías mil veces
Imagine paying for an inclusive and having to pay a taxi to go buy food outside the hotel, that is how bad the food was. Not much to do, pools are small and need re-tiling and cleaning as they are very slippery and unsafe specially for children, food and drink selections in all restaurants was terrible. The fans in the lobby and common areas were broken during all entire stay with a weather hot, humid and sticky. Would like a full refund for this fiasco. We had been to Dreams and Secrets in Punta Cana and the experience was great. Terrible vacation!
This was a great place to visit and the staff was so nice. The food was better than other resorts we have stayed in. Meanwhile the resort is a little further out than anything else so staying on the property is fine but heading into the downtown area takes a little planning.
The rooms are okay. However, there is an unpleasant odor in the hallways. There are no activities on the property outside of dancing by one of the few pools and karaoke. Food is not great, drinks were not that great without requesting the addition of more alcohol (and there are no top shelf options). The resort itself is small in comparison to some I have been to. And considering that it’s an all inclusive and the price paid, it was not worth my money. The best time our group had was off the resort.
The staff was amazing. Michael the concierge is excellent. Overall it was a fun relaxing resort.
Very nice facilities with great food and activities. Not too far from Cartagena.
Our stay was beautiful here, the peace and relaxation as soon as you walk in is felt immediately. Very safe. The only hotel with a private beach in cartagena, that privacy was really nice. What truly left us in love was the customer service of every department, we have traveled alot but have never experienced such excellent employees in every area of the hotel entrance, dining, entertainment, the attentiveness and willing to help make your stay better was over the top ! Spa too, they were top notch. Cant wait to come back!
The Staff was amazingly kind. At the Beach Club everyone was so nice that makes feel at home. At the restaurants the staff were so gently to. Special thanks to Hamlet, Darwin, Jorman, Laura, Susana, Miguel, Stephany, Mauricio, Diego, Royner, Ivan, Elkin, Grace, Oneida, Kelvin. Very nice people. That is the difference in that hotel. PEOPLE.
It was one of the best experiences we ever had, juan at the bar and juan at the restaurant were excellent host, Gustavo in the Gym was of great help to stay fit. Thank you all for making our stay a memorable one.
The property has several amenities that were very nice but the service was beyond disappointing. To order basic things like a bottle of water would be a waiting time of 40 min to an hour. The waitress in the lobby was rude and upon ordering did even acknowledged me. The service at the restaurants was extremely slow and was frustrating.
It was perfect. Love the location. The people at the hotel was very nice and the hotel had 6 pools which made it awesome
Great facilities and amenities. Food was subpar and very expensive. Staff needs better training in follow-up and meal plan inclusions.
I loved the pool area and the lobby. They were very modern. What I did not like was that the beach got taken over by a boat of fishermen. It was kind of scary because nobody from the resort said anything to us. Security just showed up and watched them. The room was beautiful- we had a suit however, there were many little things in the room that did not meet the 5 star standard.
The privacy and it was somewhat away from the hubbub of the city
Located in Zona Norte, Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive is 11.7 mi (18.9 km) from Republik Bank and 11.8 mi (19 km) from San Pedro Claver Church and Convent. This 268-room, 4-star resort has 5 outdoor pools along with a golf course and a full-service spa.
Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 11:00 AM. There are ample dining options with 5 onsite restaurants, including Portofino, which specializes in Italian cuisine and serves dinner, and Oceana with its ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.
50-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include balconies, minibars, and coffee makers.
Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive features a golf course, a full-service spa, and 5 outdoor pools. There's free valet parking and an area shuttle. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive resort include a children's pool, a gym, and a steam room.
Muy bonito hotel, todo me encantó. Volverías mil veces
Imagine paying for an inclusive and having to pay a taxi to go buy food outside the hotel, that is how bad the food was. Not much to do, pools are small and need re-tiling and cleaning as they are very slippery and unsafe specially for children, food and drink selections in all restaurants was terrible. The fans in the lobby and common areas were broken during all entire stay with a weather hot, humid and sticky. Would like a full refund for this fiasco. We had been to Dreams and Secrets in Punta Cana and the experience was great. Terrible vacation!
Dear Guest,In advance, we want to thank you for taking the time to share your experience with us and make the pertinent comments to continue improving our service every day. We are very sorry that this occasion has not met your expectations regarding the food and facilities, therefore we will take into consideration to review with the respective area and take improvement and implementation measures. Our team will contact you to have more details of the inconvenience.We thank you again for your feedback and we look forward to providing you with a stay that exceeds your expectations and transform your experience at Dreams Karibana Cartagena Golf & Spa Resorts on a future visit. Regards, E-Concierge
This was a great place to visit and the staff was so nice. The food was better than other resorts we have stayed in. Meanwhile the resort is a little further out than anything else so staying on the property is fine but heading into the downtown area takes a little planning.
Dear Mrs. Lindsay, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay.The entire team works hard to ensure a warm and memorable experience with high-level service.Once again, we appreciate your kind review of our hotel and we hope to serve you again in the next opportunity. The most recommended to follow us on our Facebook account @DreamsKaribana and be informed of our services or special events. Best wishes. Daniela Núñez Social Media Manager Dreams Karibana Cartagena Golf & Spa Resort
The rooms are okay. However, there is an unpleasant odor in the hallways. There are no activities on the property outside of dancing by one of the few pools and karaoke. Food is not great, drinks were not that great without requesting the addition of more alcohol (and there are no top shelf options). The resort itself is small in comparison to some I have been to. And considering that it’s an all inclusive and the price paid, it was not worth my money. The best time our group had was off the resort.
Dear Mrs. Carlotta,In advance, we want to thank you for taking the time to share your experience with us and make the pertinent comments to continue improving our service everyday. We are very sorry that this occasion has not met your expectations in terms of our variety of entertainment activities in the pool, aquatics, interactive games, baseball, bike tour, live shows and our premium drinks for preferred guests. However, we will take into consideration to review with the respective area and take improvement measures so that guests have better knowledge of the information.We thank you again for your feedback and we look forward to providing you with a stay that exceeds your expectations and transform your experience at Dreams Karibana Cartagena Golf & Spa Resorts on a future visit. Regards, Daniela Núñez Social Media Manager Dreams Karibana Cartagena Golf & Spa Resort
The staff was amazing. Michael the concierge is excellent. Overall it was a fun relaxing resort.
Dear Mrs. Kimberly, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay, especially for having enjoyed our facilities. The entire team works hard to ensure a warm and memorable experience with high-level service; for this reason, we will extend our thanks to our collaborators and the rest of the team, since we know that they will mean a lot to them. Once again, we appreciate your kind review of our hotel and we hope to serve you again in the next opportunity. The most recommended to follow us on our Facebook account @DreamsKaribana and be informed of our services or special events. Best wishes. Daniela Núñez Social Media Manager Dreams Karibana Cartagena Golf & Spa Resort
Very nice facilities with great food and activities. Not too far from Cartagena.
Dear value guest,We want to thank you for taking the time to share your experience with us and we hope to serve you again in the next opportunity. The most recommended to follow us on our Facebook account @DreamsKaribana and be informed of our services or special events. Best wishes. Daniela Núñez Social Media Manager Dreams Karibana Cartagena Golf & Spa Resort
Our stay was beautiful here, the peace and relaxation as soon as you walk in is felt immediately. Very safe. The only hotel with a private beach in cartagena, that privacy was really nice. What truly left us in love was the customer service of every department, we have traveled alot but have never experienced such excellent employees in every area of the hotel entrance, dining, entertainment, the attentiveness and willing to help make your stay better was over the top ! Spa too, they were top notch. Cant wait to come back!
Dear Valued Guest, We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Regards. Daniela Nuñez Social Media Manager Dreams Karibana Cartagena Golf & Spa Resort
The Staff was amazingly kind. At the Beach Club everyone was so nice that makes feel at home. At the restaurants the staff were so gently to. Special thanks to Hamlet, Darwin, Jorman, Laura, Susana, Miguel, Stephany, Mauricio, Diego, Royner, Ivan, Elkin, Grace, Oneida, Kelvin. Very nice people. That is the difference in that hotel. PEOPLE.
Dear Felipe Thank you for sharing your experience with us, we truly appreciate your feedback. As a valued guest, we are very pleased to hear you had a great stay. The best reward we can receive for our work is the satisfaction of our guests, knowing that with our warmth we can provide moments that will last forever in the memory of those who visit us. Thank you again for your time and we hope you choose to stay with us again whenever your travel needs bring you back to Cartagena. Sincerely, Marianella Losada Guest Relations Manager
Estimada Sra. Guillermina, Gracias por tomarse el tiempo de compartir su experiencia con nosotros, estamos muy contentos de que haya disfrutado de su estadía. Todo el equipo trabaja arduamente para garantizar una experiencia cálida y memorable con un servicio de alto nivel; por eso, haremos extensivo el agradecimiento a nuestros colaboradores, ya que sabemos que significarán mucho para ellos. Una vez más, agradecemos esta amable reseña de nuestro hotel y esperamos poder servirle nuevamente en una próxima oportunidad. Saludos, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort