Located in Cartagena Walled City within a short walk of Clock Tower, Casa Helena Hostel Cartagena is within a mile (2 km) of other popular sights such as Bocagrande Beach. This 10-room hostal welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a 24-hour front desk.
What's nearby
Plaza de la Trinidad - 3 min walk - 0.2 miles
Cartagena de Indias Convention Center - 6 min walk - 0.4 miles
Walls of Cartagena - 6 min walk - 0.4 miles
Clock Tower - 6 min walk - 0.4 miles
San Felipe de Barajas Castle - 8 min walk - 0.5 miles
Getting around
Rafael Nunez Intl. Airport (CTG) - 15 min drive
Restaurants
El Cabildo Gastromar - 2 min walk
Beer Lovers Tap Room - 2 min walk
Colombitalia - 1 min walk
Doña Lola - 2 min walk
Libertario Coffee Co. & Roasters - 1 min walk
About this property
Casa Helena Hostel Cartagena
Hostal with an outdoor pool, 7-minute walk to Clock Tower
Guests staying at Casa Helena Hostel Cartagena enjoy an outdoor pool, free WiFi in public areas, and a garden. Airport transportation is made easy with an airport shuttle (available 24 hours) for COP 80000 per vehicle one-way. The 24-hour front desk has staff always at the ready.
Guests can expect to find free WiFi. Change of towels is available on request.
Recreational amenities at the hostal include an outdoor pool.
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Things to do
Outdoor pool
Family friendly
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Guest services
Change of towels on request
Housekeeping (daily)
Outdoors
Garden
Accessibility
No elevator
Room amenities
More
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Airport shuttle fee: COP 80000 per vehicle (one-way, maximum occupancy 4)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 200200
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
There are no elevators.
Property is also known as
CASA HELENA HOSTEL CARTAGENA Hostal
CASA HELENA HOSTEL CARTAGENA Cartagena
CASA HELENA HOSTEL CARTAGENA Hostal Cartagena
Frequently asked questions
Are free cancellation options available at Casa Helena Hostel Cartagena?
Casa Helena Hostel Cartagena provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.
How much does it cost to stay at Casa Helena Hostel Cartagena?
As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Casa Helena Hostel Cartagena on Dec 8, 2025 start from $103.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What is there to do close to Casa Helena Hostel Cartagena?
This hostal is situated in Cartagena Walled City, just steps from Plaza de la Trinidad and Ciudad Movil Cultural Center, and within a short walk of Clock Tower. You'll also find Walls of Cartagena and San Felipe de Barajas Castle less than a mile away.
Is there parking available at Casa Helena Hostel Cartagena?
No, there isn't parking at this hostal.
Does Casa Helena Hostel Cartagena feature a casino?
No, Casa Helena Hostel Cartagena doesn't have a casino.
Is there an indoor pool at Casa Helena Hostel Cartagena?
No, this hostal doesn't have an indoor pool; however, there is an outdoor pool.
What do couples enjoy most about Casa Helena Hostel Cartagena?
Couples staying at this hostal will appreciate amenities like an outdoor pool and a garden plus some guestrooms include courtyard views.
Are there hot tubs at Casa Helena Hostel Cartagena?
No, this hostal doesn't have a spa tub.
Does Casa Helena Hostel Cartagena have a restaurant with a breakfast menu?
No, Casa Helena Hostel Cartagena doesn't have a restaurant that serves breakfast.
Does Casa Helena Hostel Cartagena allow pets to stay for free?
No, pets aren't allowed at Casa Helena Hostel Cartagena.
Are there connecting rooms at Casa Helena Hostel Cartagena?
No, there aren't connecting guestrooms at this hostal.
Where is the closest airport to Casa Helena Hostel Cartagena?
The closest major airport to Casa Helena Hostel Cartagena is Rafael Nunez Intl. Airport (CTG), which is 4.1 mi away (15 minutes by car).
Are there rooms with balconies at Casa Helena Hostel Cartagena?
No, there aren't any guestrooms with balconies at Casa Helena Hostel Cartagena.
Reviews
Casa Helena Hostel Cartagena Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10/10
Cleanliness
10/10
Staff & service
8.0/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Rating 10 - Excellent. 2 out of 2 reviews
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
10/10 Excellent
MIRIAM
Nov 12, 2025
Liked: Cleanliness, staff & service, amenities
Me encantó la ubicación, el personal de recepción muy amable, la habitación estaba limpia y con todo lo básico necesario para tener un buen hospedaje