The staff was polite, friendly, accommodating and well-trained; professional with an intimate touch. Particularly noteworthy was Daniella, hostess at Kokau restaurant on the 12th floor who greeted us every morning with a warm smile and remembered our preferences.
Clean, friendly staff, good service!!!!! We’ll back❤️
Jun 21 - Jun 22
The staff was amazing very accommodating. Erick especially went out of his way to make sure we had everything we needed. His English was perfect and was able to communicate perfectly. This is a very traditional hotel, captured the Cartagena essence 100%. Also it is a great location walking distance ...
^Savings based on all package bookings with Flight + Hotel made on Orbitz.com from January 1, 2019 to December 31, 2019 as compared to the price of the same components booked separately. Savings will vary based on origin/destination, length of trip, stay dates and selected travel supplier(s). Savings not available on all packages.