Sophia Hotel By OxoHotel

4.0 star property
Hotel with a rooftop terrace, steps from Clock Tower
VIP Access

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Photo gallery for Sophia Hotel By OxoHotel

Terrace/patio
Junior Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Front of property
Suite, 1 King Bed, Terrace | Terrace/patio
Family dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena, 130001
  • Place, Clock Tower
    ‪2 min walk‬
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Junior Double Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(13 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Terrace

8.0 out of 10
Very good
(6 reviews)
  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 204 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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About the neighborhood

Cartagena

Located in Cartagena Walled City, Sophia Hotel By OxoHotel is adjacent to Clock Tower and within a 15-minute walk of popular sights like Cartagena de Indias Convention Center. This 4-star hotel has 15 rooms and welcomes guests with free breakfast, free in-room WiFi, and a rooftop terrace.

What's nearby

  • San Pedro Claver Church and Convent - 2 min walk - 0.1 miles
  • Clock Tower - 2 min walk - 0.1 miles
  • Bolivar Square - 2 min walk - 0.1 miles
  • Walls of Cartagena - 3 min walk - 0.2 miles
  • Cartagena de Indias Convention Center - 3 min walk - 0.2 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

Restaurants

  • ‪Donde Fidel - ‬1 min walk
  • ‪Mirador Café & Bar - ‬2 min walk
  • ‪Hard Rock Cafe Cartagena - ‬1 min walk
  • ‪Época - ‬2 min walk
  • ‪The clock pub - ‬3 min walk

About this property

Sophia Hotel By OxoHotel

Hotel with a rooftop terrace, steps from Clock Tower
Guests of Sophia Hotel By OxoHotel enjoy a rooftop terrace, free WiFi in public areas, and a business center. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for COP 55000 per vehicle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a meeting room, a library, and express check-out.
Guests can expect free WiFi and 40-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include minibars, coffee makers, and ceiling fans.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 150000
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: COP 150000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for COP 90000 per pet, per night
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Cribs/infant beds are available for COP 100000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 150000 (subject to availability)
  • Late check-out fee: COP 150000 (subject to availability)
  • Crib (infant bed) fee: COP 100000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • No rollaway or extra beds are available.

Property is also known as

Sophia Hotel cartagena
Sophia Cartagena
Sophia Hotel Hotel
Sophia Hotel Cartagena
Sophia Hotel Hotel Cartagena

Frequently asked questions

What's there to see around Sophia Hotel By OxoHotel?

This hotel is situated in Cartagena Walled City within a short 3-minute walk of Clock Tower and also 18 minutes on foot from Bocagrande Beach. You'll also find Bolivar Square and Palace of the Inquisition Cartagena Historical Museum less than a mile away.

Will I be able to park at Sophia Hotel By OxoHotel?

No, there isn't parking at this hotel.

Does Sophia Hotel By OxoHotel include a casino at the property?

No, Sophia Hotel By OxoHotel doesn't have a casino.

Is there an indoor pool at Sophia Hotel By OxoHotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sophia Hotel By OxoHotel?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature Champagne service.

Does Sophia Hotel By OxoHotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sophia Hotel By OxoHotel have a restaurant with a breakfast menu?

Yes, Sophia Hotel By OxoHotel serves free cooked-to-order breakfasts each morning from its restaurant.

Will Sophia Hotel By OxoHotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sophia Hotel By OxoHotel for a fee of COP 90000 per pet, per night. The property also provides food and water bowls.

Does Sophia Hotel By OxoHotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Sophia Hotel By OxoHotel?

The closest major airport to Sophia Hotel By OxoHotel is Rafael Nunez Intl. Airport (CTG), which is 3.7 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Sophia Hotel By OxoHotel?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy ocean or city views.

Sophia Hotel By OxoHotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 505 out of 612 reviews
Rating 8 - Good. 73 out of 612 reviews
Rating 6 - Okay. 22 out of 612 reviews
Rating 4 - Poor. 3 out of 612 reviews
Rating 2 - Terrible. 9 out of 612 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

ELVIRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 5 wonderful days here. We were very happy because it was a very clean hotel, with excellent service from all the staff in the different areas, great breakfast, and a beautiful view.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rosalina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. It has their own Roof Top.With an amazing view.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay highly recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Malory

Stayed 11 nights in Sep 2025

10/10 Excellent

Cesar A

Stayed 4 nights in Jun 2025

10/10 Excellent

Charles

Stayed 4 nights in Oct 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend ! Beautiful room and amazing attentive staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful, excellent customer service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

KETAN J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service & Staff was good
Stayed 5 nights in Sep 2025

10/10 Excellent

Randal, Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel is made even better by its friendly and helpful staff.
Stayed 7 nights in Aug 2025

10/10 Excellent

Khalilah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property managers were very nice and knowledgeable. There were many shops and activities in walkable and short driving distances
Stayed 3 nights in Aug 2025

8/10 Good

Oliver

Stayed 1 night in Aug 2025

10/10 Excellent

reyzan

Stayed 3 nights in Aug 2025

10/10 Excellent

Ahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very convenient in the old town and within walking distance to all sites and restaurants. The rooftop has a great view and you get a complimentary drink ticket w your stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Aldin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be aware!

Hotel agreed in person at reception to cancel 3 nights, (even that ccl policy says no) after check in date they charged me and said hotel manager do not accept, how to understand it if reception Mr. Fabio agreed to cancel without charges? Be aware of this hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place amazing staff definitely stay there again
Stayed 7 nights in Jul 2025

10/10 Excellent

Jessica, Pembroke Pines

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mójele hotel con el mejor rooftop !!! Y mejor servicio al cliente
Stayed 5 nights in Aug 2025

10/10 Excellent

Matthews

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Sophia hotel! We spent two nights here, and it was a very quiet area but still close and walkable to everything in El Centro. The rooms were spacious and well-maintained, and the rooftop pool bar was beautiful with a great view of the city. The best part was the service, everyone on the staff was so nice and accommodating, we couldn’t have asked for a better experience!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rajiv, Jersey City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

James, Philadelphia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great breakfast, and an awesome staff.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jorge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, delicious breakfast and very attentive staff. Centrally located and within walking distance to anywhere you want to go in the old city.
Stayed 3 nights in Jul 2025

10/10 Excellent

mildred, Hialeah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel está muy céntrico! El servicio es excelente! La habitación es amplia y cuidadosamente limpia. Volveremos!
Stayed 7 nights in Jun 2025

10/10 Excellent

Carla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family stay at Sophia hotel. The hotel itself is has a boutique feel. It was clean and the staff were bery courteous and attended to the children very well.
Stayed 3 nights in Jun 2025