Sophia Hotel By OxoHotel

4.0 star property
Hotel with free breakfast, 5-minute walk to Clock Tower
VIP Access

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Photo gallery for Sophia Hotel By OxoHotel

Suite, 1 King Bed, Terrace | View from room
Front of property
Junior Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Terrace/patio
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Laundry

Explore the area

View in a map
Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Double Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(13 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Terrace

8.0 out of 10
Very good
(6 reviews)
  • 1184 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 204 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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About the neighborhood

Cartagena

Located in Cartagena Walled City within a 5-minute walk of Clock Tower, Sophia Hotel By OxoHotel is within a mile (2 km) of other popular attractions like Bocagrande Beach. This 4-star hotel has 15 rooms and welcomes guests with free breakfast, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Walls of Cartagena - 2 min walk - 0.1 miles
  • Bolivar Square - 2 min walk - 0.1 miles
  • Cartagena Cathedral - 2 min walk - 0.1 miles
  • Clock Tower - 3 min walk - 0.2 miles
  • Cartagena de Indias Convention Center - 5 min walk - 0.3 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪El Baluarte San Francisco - ‬7 min walk
  • ‪Crepes & Waffles Centro - ‬1 min walk
  • ‪Hard Rock Cafe Cartagena - ‬2 min walk
  • ‪Casa Pura - ‬2 min walk
  • ‪Nia Bakery Coffee Shop & Cocktails - ‬1 min walk

About this property

Sophia Hotel By OxoHotel

Hotel with free breakfast, 5-minute walk to Clock Tower
Guests of Sophia Hotel By OxoHotel enjoy a rooftop terrace, free WiFi in public areas, and a business center. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for COP 55000 per vehicle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a meeting room, a library, and express check-out.
Guests can expect free WiFi and 40-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include minibars, coffee makers, and ceiling fans.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 150000
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: COP 150000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for COP 90000 per pet, per night
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Cribs/infant beds are available for COP 100000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 150000 (subject to availability)
  • Late check-out fee: COP 150000 (subject to availability)
  • Crib (infant bed) fee: COP 100000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • No rollaway or extra beds are available.

Property is also known as

Sophia Hotel cartagena
Sophia Cartagena
Sophia Hotel Hotel
Sophia Hotel Cartagena
Sophia Hotel Hotel Cartagena

Frequently asked questions

What's there to see around Sophia Hotel By OxoHotel?

This hotel is situated in Cartagena Walled City within a short 5-minute walk of Clock Tower and also 19 minutes on foot from Bocagrande Beach. You'll also find Bolivar Square and Plaza Santo Domingo less than a mile away.

Is parking available on site at Sophia Hotel By OxoHotel?

No, there isn't parking available at the hotel.

Does Sophia Hotel By OxoHotel include a casino at the property?

No, Sophia Hotel By OxoHotel doesn't have a casino.

Is there an indoor pool at Sophia Hotel By OxoHotel?

No, there is no indoor pool at this hotel.

Is Sophia Hotel By OxoHotel a good place to stay for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature Champagne service.

Are there hot tubs at Sophia Hotel By OxoHotel?

No, there isn't a spa tub at this hotel.

Does Sophia Hotel By OxoHotel have a restaurant with a breakfast menu?

Yes, Sophia Hotel By OxoHotel serves free cooked-to-order breakfasts each morning from its restaurant.

Will Sophia Hotel By OxoHotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sophia Hotel By OxoHotel for a fee of COP 90000 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Sophia Hotel By OxoHotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Sophia Hotel By OxoHotel?

The closest major airport to Sophia Hotel By OxoHotel is Rafael Nunez Intl. Airport (CTG), which is 3.6 mi away (15 minutes by car).

Are there rooms with balconies at Sophia Hotel By OxoHotel?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy ocean or city views.

Sophia Hotel By OxoHotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 495 out of 601 reviews
Rating 8 - Good. 73 out of 601 reviews
Rating 6 - Okay. 21 out of 601 reviews
Rating 4 - Poor. 3 out of 601 reviews
Rating 2 - Terrible. 9 out of 601 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Randal, Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel is made even better by its friendly and helpful staff.
Stayed 7 nights in Aug 2025

10/10 Excellent

Khalilah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property managers were very nice and knowledgeable. There were many shops and activities in walkable and short driving distances
Stayed 3 nights in Aug 2025

8/10 Good

Oliver

Stayed 1 night in Aug 2025

10/10 Excellent

reyzan

Stayed 3 nights in Aug 2025

10/10 Excellent

Ahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very convenient in the old town and within walking distance to all sites and restaurants. The rooftop has a great view and you get a complimentary drink ticket w your stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Aldin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be aware!

Hotel agreed in person at reception to cancel 3 nights, (even that ccl policy says no) after check in date they charged me and said hotel manager do not accept, how to understand it if reception Mr. Fabio agreed to cancel without charges? Be aware of this hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place amazing staff definitely stay there again
Stayed 7 nights in Jul 2025

10/10 Excellent

Jessica, Pembroke Pines

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mójele hotel con el mejor rooftop !!! Y mejor servicio al cliente
Stayed 5 nights in Aug 2025

10/10 Excellent

Matthews

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Sophia hotel! We spent two nights here, and it was a very quiet area but still close and walkable to everything in El Centro. The rooms were spacious and well-maintained, and the rooftop pool bar was beautiful with a great view of the city. The best part was the service, everyone on the staff was so nice and accommodating, we couldn’t have asked for a better experience!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rajiv, Jersey City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

James, Philadelphia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great breakfast, and an awesome staff.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jorge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, delicious breakfast and very attentive staff. Centrally located and within walking distance to anywhere you want to go in the old city.
Stayed 3 nights in Jul 2025

10/10 Excellent

mildred, Hialeah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel está muy céntrico! El servicio es excelente! La habitación es amplia y cuidadosamente limpia. Volveremos!
Stayed 7 nights in Jun 2025

10/10 Excellent

Carla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family stay at Sophia hotel. The hotel itself is has a boutique feel. It was clean and the staff were bery courteous and attended to the children very well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The sheets on our bed were stained with blood and we were a group of six and another couple had the same issue . Our bed mattress was harder than a rock .. other than that the staff was incredible and the amenities
Stayed 4 nights in Jun 2025

10/10 Excellent

Sylvana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, the size of my room was amazing, the hotel staff was very polite, anything you need, the hotel staff is ready to help you. Breakfast is delicious. The people who work in the restaurant at breakfast time are pleasant and make you feel at home. I love the hotel and I will go back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and friendly staff. The room was so spacious and clean! They even helped us get reservations for dinner! The rooftop was such a cute vibe with city views. I would highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot begin to tell you how much I loved this hotel!! Upon booking, they reached out to me with helpful information and offered transportation from the airport, the pick up went smoothly and was super convenient after a long flight. Staff was incredibly friendly and they truly went above and beyond with their attention to detail. Breakfast was AMAZING, the array of fruits and variety of food items was delicious. Room was spacious and clean, we had a wonderful view of the plaza outside. Bed was comfortable too. They had me at the rooftop poolside bar, the drinks were top notch and food options were great. It was the kind of vibe that made me want to stay there all day even with all the restaurant and bar options outside. Once again, I will mention how great the staff was - they really made my stay so enjoyable and I cannot wait to go back. Would one thousand percent recommend this hotel to anyone visiting Cartagena.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hadit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was phenomenal at this hotel. The staff was incredibly nice & attentive; their attention to detail was the best! I was part of a group of 10 people celebrating my husband’s milestone birthday & they made sure we had anything we needed at all times. Our Hagia Sophia suite was incredibly clean and being next door to the pool and bar area was so convenient. I would absolutely recommend this hotel to anyone. What a great time here!
Stayed 4 nights in Apr 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.delicious food.room is so clean and smell good. Bed is so comfortable.room is big and enough space . Staff are so friendly and helpful. We definitely stay here again for next time.
Stayed 3 nights in Apr 2025

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful, the staff helpful and courteous. My only complaint is that we booked the 4th floor room with terrace, which had only 2 chairs on it and no awning for shade, rendering it mostly useless. It does not look at all like the pictures on the site or Expedia's site. Other than that we would definitely stay here again. The pool area/rooftop bar is fantastic.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rajiv

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable room, nice rooftop area.
Stayed 3 nights in Mar 2025