Good location. Perfect to rest. No amenities in the hotel.
Location and good breakfast.sharing facilities Qi Santa Clara Hotel.
I didn’t like it people very rude and they still my money
Good size rooms with perfect distribution for families. Friendly and attentive staff. Amazing breakfast. Access to Santa Clara amenities/facilities
Exelente hotel the people all service everything is really good
Beautiful hotel with spacious rooms. I don’t like the fact that they charge extra for each guest after the second person in a 5 person room
Overall, the hotel is OK. However, the service provided by Abraham at the reception counter was lazy and careless. He promised to provide car booking and room service but in the end forgot about it and did not even apologize for it. The hotel seems to be low on staff and has their security guy multitasking as a bell boy, reception staff multitasking as room service at night. The best service was provided by the restaurant staff and by Wendy at the reception counter. Abraham's service was the worst. His attitude was very lazy and not customer oriented, careless in all ways.
I used to stay in Bocagrande area, because I was a bit skeptical about staying in the walled city due to high level of noise. This hotel is the best of the best in this sense. The location is perfect, the rooms are nice and modern. The personnel is very amiable, friendly and kind and always willing to help you with everything you need. I did not take any of the cabs that are associated to the hotel because they were more expensive than regular cabs, however, the security guard on duty did not hesitate to help me stop one. The breakfast is delicious too, but best of all, is that all guests staying at this hotel get to use all the facilities from Sofitel Santa Clara which is just half a block down.
the service is minimum. breakfast is less than average.
I highly recommend for family stay in Cartagena!!!
Located in Cartagena Walled City within a short walk of Clock Tower, Hotel Boutique Bovedas de Santa Clara By Accor is within a mile (2 km) of other popular sights such as Cartagena de Indias Convention Center. This 4-star hotel has 18 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. Full breakfast is offered for a fee each morning from 6:00 AM to 10:30 AM.
Guests can expect free WiFi and 43-inch LED TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, slippers, and bathrobes. Other amenities include kitchenettes, 2 bathrooms, and iPod docks.
At Hotel Boutique Bovedas de Santa Clara By Accor, guests have access to an outdoor pool, free WiFi in public areas, and a spa tub. There's limited parking, and an airport shuttle (available 24 hours) for COP 90000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this boutique hotel include free newspapers, a terrace, and laundry facilities.
Good location. Perfect to rest. No amenities in the hotel.
Location and good breakfast.sharing facilities Qi Santa Clara Hotel.
I didn’t like it people very rude and they still my money
Good size rooms with perfect distribution for families. Friendly and attentive staff. Amazing breakfast. Access to Santa Clara amenities/facilities
Exelente hotel the people all service everything is really good
Beautiful hotel with spacious rooms. I don’t like the fact that they charge extra for each guest after the second person in a 5 person room
Thanks for staying with us. We appreciate your feedback!
Overall, the hotel is OK. However, the service provided by Abraham at the reception counter was lazy and careless. He promised to provide car booking and room service but in the end forgot about it and did not even apologize for it. The hotel seems to be low on staff and has their security guy multitasking as a bell boy, reception staff multitasking as room service at night. The best service was provided by the restaurant staff and by Wendy at the reception counter. Abraham's service was the worst. His attitude was very lazy and not customer oriented, careless in all ways.
I used to stay in Bocagrande area, because I was a bit skeptical about staying in the walled city due to high level of noise. This hotel is the best of the best in this sense. The location is perfect, the rooms are nice and modern. The personnel is very amiable, friendly and kind and always willing to help you with everything you need. I did not take any of the cabs that are associated to the hotel because they were more expensive than regular cabs, however, the security guard on duty did not hesitate to help me stop one. The breakfast is delicious too, but best of all, is that all guests staying at this hotel get to use all the facilities from Sofitel Santa Clara which is just half a block down.
the service is minimum. breakfast is less than average.
I highly recommend for family stay in Cartagena!!!
Appreciated, Thank you very much for your rating. We are very happy to know that you enjoy your stay at our facilities. We hope to come back soon!