Skip to main content
Beginning of main content

Recent guest reviews

This hotel was amazing! the staff was great from the second we walked up to the building. the hotel is absolutely beautiful, I couldn't get enough of it. Our room was next to the spa and I miss the smell of it! The pool is so beautiful & relaxing, the breakfast each morning was delicious. 10/10 recommend this hotel

This hotel went over our expectations! They knew our names when we arrived ans called us by our names during our stay. After a long travel they met us at the door, made check in easy, brought us a delicious healthy cucumber welcome drink ans gave us a tour of the property. Our suite room was beautiful and extremely quiet. 101. The food was truly delicious, especially the Lebanese chicken and the breakfast was so yummy also. You can sit in the courtyard or in the air conditioned room. The bar was fun with unique choices for drinks. It was fun talking with Jonathan at the bar. He was very engaging. We had fun yet exhausting days in the heat touring around and it was always such a treat to return to the hotel, go for a swim or read by the pool. We checked out a couple of their cute bikes for a morning. They set up a carriage ride and made our dinner reservations for us at their recommended restaurants. This place is top notch!

Luxurious and Peaceful

First time in Cartagena, Columbia and thus my first time staying at Casa San Agustin, but it will certainly not be my last! The hotel is absolutely beautiful, and the staff are amazing. The level of hospitality is top notch. First things first: they are following COVID protocols and are very clean. All the staff are wearing masks and there are sanitizing stations throughout the hotel. Social distancing was maintained. We felt very safe on all levels. The hotel is located in the Old Walled City and is walking distance to everything you might want or need--historical landmarks, food, attractions, and the beach. The hotel grounds are very relaxing, and the atmosphere is warm and inviting. The check-in process was easy and exciting--they greeted us with a welcome drink and escorted us to our rooms. All of the staff-- Katherine, who helped me arrange things before we got to the hotel, was of great assistance when we arrived; Esteban, Luis, and many others! The food at the restaurant also very great. Their bar tenders are super cool and down to earth -- our favorite was Natahly... she made us some dope cocktails every time we went! Lastly, the Spa was AMAZINGGGG hands down the best massage I've received in a long time. I opted for a lovely ginger oil for my massage and my skin felt so smooth and happy afterwards! Overall, I would highly, highly recommend Casa San Agustin. Can’t wait to return!

The finest hotel I’ve ever stayed in. Just fantastic! The staff is unbelievably wonderful and takes care of their guests in a very memorable manner.

Best hotel we've stayed at in Cartagena so far!

Charming, historical building. Beautifully appointed. Warm, caring, helpful staff

This small boutique hotel was simply amazing, the service, room and food was great. Only 30 rooms so the service is super personalized. Thank you the concierge Nadia for making our hotel experience such a great time Camilo & Natasha

Room was very clean... Personnel is very proffessional and always looking for new ways to make your stay very pleased. You are provided with an iPad as soon as you get in to plan your stay and scheduled your activities... Great stay... Thank you guys

My wife and I visited Cartagena for a 4-day weekend and stayed at the Hotel Casa San Agustin. We had nice balcony room. From the minute we were greeted upon arrival by the excellent and helpful Sandra, until the time we left, we were treated so well by the staff. They were always attentive and available but never overbearing. If we left for a few hours, upon return our room would be spotlessly clean, without us ever having to ask. At night they leave little treats and bottles of water. The hotel is somewhat pricey but the property, location, and service made it fairly priced, and I felt we definitely got our money's worth. The breakfast was a nice surprise. This was an all around great experience and I would gladly stay there again or recommend this hotel to any of my family or friends.

Centro Calle de la Universidad No.36-44 Cartagena Bolivar

Hotel highlights

  • Walking distance to Clock Tower
  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Cartagena Walled City within a 5-minute walk of Clock Tower, Hotel Casa San Agustin is within 2 miles (3 km) of other popular sights like Las Bovedas. This 30-room, 4.5-star hotel has free breakfast, a full-service spa, and an outdoor pool.


Dining

Start your day off right with a free cooked-to-order breakfast, served each morning from 6:30 AM to 10:30 AM. Enjoy a bite to eat at Alma, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

Hotel Casa San Agustin's 30 rooms provide free minibar items, iPod docks, and free newspapers. Guests can expect free WiFi and 32-inch flat-screen TVs with DVD players. Pillowtop beds sport Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include ceiling fans, laptop-compatible safes, and phones.


Property features

Renovated in 2016, Hotel Casa San Agustin offers a full-service spa, an outdoor pool, and a steam room. Airport transportation is made easy with an airport shuttle (available 24 hours) for COP 110000 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and coffee/tea in a common area.

Room options

Suite (del Virrey)

2 King Beds | Sleeps 4

Premium Suite

1 King Bed | Sleeps 2

Junior Suite

1 King Bed | Sleeps 2

Suite (Prestige)

2 King Beds | Sleeps 4

Guest reviews for Hotel Casa San Agustin

Everyone (1) Couples (7) Family (1)
5
Partner Couples

This hotel was amazing! the staff was great from the second we walked up to the building. the hotel is absolutely beautiful, I couldn't get enough of it. Our room was next to the spa and I miss the smell of it! The pool is so beautiful & relaxing, the breakfast each morning was delicious. 10/10 recommend this hotel

By on Nov 12, 2021

Review comment responded on Dec 10, 2021

Dear Guest, We would like to thank you for having selected Casa San Agustín during your staying in Cartagena. Thank you very much for your special comments about the property, we hope to serve you again in the future. Best regards, Carolina Bernal General Manager

5
Partner Couples

This hotel went over our expectations! They knew our names when we arrived ans called us by our names during our stay. After a long travel they met us at the door, made check in easy, brought us a delicious healthy cucumber welcome drink ans gave us a tour of the property. Our suite room was beautiful and extremely quiet. 101. The food was truly delicious, especially the Lebanese chicken and the breakfast was so yummy also. You can sit in the courtyard or in the air conditioned room. The bar was fun with unique choices for drinks. It was fun talking with Jonathan at the bar. He was very engaging. We had fun yet exhausting days in the heat touring around and it was always such a treat to return to the hotel, go for a swim or read by the pool. We checked out a couple of their cute bikes for a morning. They set up a carriage ride and made our dinner reservations for us at their recommended restaurants. This place is top notch!

By on Oct 31, 2021

Review comment responded on Dec 10, 2021

Dear Guest, First of all, we would like to thank you infinitely for having chosen Casa San Agustín for your stay. Thank you for recognizing our high quality in services. Best Regards, Carolina Bernal General Manager

5
Friends

Luxurious and Peaceful

By on Aug 31, 2021

Review comment responded on Sep 6, 2021

Thank you so much for your kind words! this is what makes us wants to be better everyday.

5
Partner Couples

First time in Cartagena, Columbia and thus my first time staying at Casa San Agustin, but it will certainly not be my last! The hotel is absolutely beautiful, and the staff are amazing. The level of hospitality is top notch. First things first: they are following COVID protocols and are very clean. All the staff are wearing masks and there are sanitizing stations throughout the hotel. Social distancing was maintained. We felt very safe on all levels. The hotel is located in the Old Walled City and is walking distance to everything you might want or need--historical landmarks, food, attractions, and the beach. The hotel grounds are very relaxing, and the atmosphere is warm and inviting. The check-in process was easy and exciting--they greeted us with a welcome drink and escorted us to our rooms. All of the staff-- Katherine, who helped me arrange things before we got to the hotel, was of great assistance when we arrived; Esteban, Luis, and many others! The food at the restaurant also very great. Their bar tenders are super cool and down to earth -- our favorite was Natahly... she made us some dope cocktails every time we went! Lastly, the Spa was AMAZINGGGG hands down the best massage I've received in a long time. I opted for a lovely ginger oil for my massage and my skin felt so smooth and happy afterwards! Overall, I would highly, highly recommend Casa San Agustin. Can’t wait to return!

By on Aug 13, 2021

Review comment responded on Aug 24, 2021

Dear Guest we are really happy to hear those comments, and that our job was really appreciated, we always do it with the hope that our guests wants to came back, and we are really glad this was accomplish with you. we hope to see you soon! Sincerely, Olga Watts Reservations.

5
Partner Couples

The finest hotel I’ve ever stayed in. Just fantastic! The staff is unbelievably wonderful and takes care of their guests in a very memorable manner.

By on Jul 12, 2021

Review comment responded on Jul 21, 2021

Thank you so much or your time to make this comment. we hope to see you in other opportunity.

5
Family

Best hotel we've stayed at in Cartagena so far!

By on Jun 14, 2021

Review comment responded on Jun 14, 2021

Thank you so much for your kind and important words! we hope to see you again in other opportunity.

5
Everyone

Charming, historical building. Beautifully appointed. Warm, caring, helpful staff

By on Apr 6, 2017

5

amazing!!!!!

Couples

This small boutique hotel was simply amazing, the service, room and food was great. Only 30 rooms so the service is super personalized. Thank you the concierge Nadia for making our hotel experience such a great time Camilo & Natasha

By on Aug 19, 2013

5

great hotel, perhaps the best in cartagena

Couples

Room was very clean... Personnel is very proffessional and always looking for new ways to make your stay very pleased. You are provided with an iPad as soon as you get in to plan your stay and scheduled your activities... Great stay... Thank you guys

By on Aug 11, 2013

5

fun weekend getaway for a couple

Couples

My wife and I visited Cartagena for a 4-day weekend and stayed at the Hotel Casa San Agustin. We had nice balcony room. From the minute we were greeted upon arrival by the excellent and helpful Sandra, until the time we left, we were treated so well by the staff. They were always attentive and available but never overbearing. If we left for a few hours, upon return our room would be spotlessly clean, without us ever having to ask. At night they leave little treats and bottles of water. The hotel is somewhat pricey but the property, location, and service made it fairly priced, and I felt we definitely got our money's worth. The breakfast was a nice surprise. This was an all around great experience and I would gladly stay there again or recommend this hotel to any of my family or friends.

By on Apr 5, 2013

url importing http://www.orbitz.com/Cartagena-Hotels-Hotel-Casa-San-Agustin.h5610092-p2.Hotel-Reviews
There was an error importing /Cartagena-Hotels-Hotel-Casa-San-Agustin.h5610092-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Cartagena-Hotels-Hotel-Casa-San-Agustin.h5610092-p2.Hotel-Reviews

Frequently asked questions