Hotel Casa San Agustin

4.5 star property
Colonial hotel with a full-service spa and free breakfast
VIP Access

Choose dates to view prices

Photo gallery for Hotel Casa San Agustin

32-inch flat-screen TV with premium channels, TV, DVD player
Outdoor pool, sun loungers
2 bars/lounges, poolside bar
Royal Suite, 2 Bedrooms, Jetted Tub, City View | Living area | 32-inch flat-screen TV with premium channels, TV, DVD player
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry

Explore the area

View in a map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Suite

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (del Virrey)

  • 1981 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Deluxe Room

9.4 out of 10
Exceptional
(13 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Prestige)

10.0 out of 10
Exceptional
(1 review)
  • 1830 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

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About the neighborhood

Cartagena

Located in Cartagena Walled City, Hotel Casa San Agustin is within a 5-minute walk of Clock Tower and within 15 minutes of other popular attractions like Cartagena de Indias Convention Center. This 30-room, 4.5-star hotel has free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Clock Tower - 3 min walk - 0.2 miles
  • Walls of Cartagena - 3 min walk - 0.2 miles
  • Bolivar Square - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles
  • Bocagrande Beach - 3 min drive - 1.1 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪San Valentín Restaurante Bar - ‬2 min walk
  • ‪Pezetarian - ‬2 min walk
  • ‪Buena Vida - ‬1 min walk
  • ‪Restaurante Candé - ‬2 min walk
  • ‪KFC - ‬1 min walk

About this property

Hotel Casa San Agustin

Colonial hotel with a full-service spa and free breakfast
Guests staying at Hotel Casa San Agustin enjoy access to a full-service spa, an outdoor pool, and a steam room. Airport transportation is made easy with an airport shuttle (available 24 hours) for COP 300000 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and coffee/tea in a common area.
32-inch flat-screen TVs come with DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Frette Italian sheets and pillow menus ensure a restful night. Free minibar items, iPod docks, and free newspapers are also available.
Recreational amenities at the hotel include an outdoor pool, a steam room, and complimentary bicycles.
Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Alma

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for COP 1057800.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 300000 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 1057800.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Frequently asked questions

Are free cancellation options available at Hotel Casa San Agustin?

Hotel Casa San Agustin provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Casa San Agustin?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Casa San Agustin on Oct 24, 2025 start from $630.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Casa San Agustin?

This hotel is situated in Cartagena Walled City, just steps from Clock Tower and San Agustin Convent, and within a short walk of Plaza Santo Domingo. You'll also find Bolivar Square and Walls of Cartagena less than a mile away.

Will I be able to park at Hotel Casa San Agustin?

No, there isn't parking at this hotel.

Is a spa located at Hotel Casa San Agustin?

Aurum Spa is the hotel's spa and services include massages, mani/pedis, and facials.

Does Hotel Casa San Agustin include a casino on the premises?

No, Hotel Casa San Agustin doesn't have a casino.

Will I find an indoor pool at Hotel Casa San Agustin?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Casa San Agustin a good place to stay for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a poolside bar.

Does Hotel Casa San Agustin have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Casa San Agustin have a restaurant with a breakfast menu?

Yes, Hotel Casa San Agustin serves free cooked-to-order breakfasts at Alma each morning.

Will Hotel Casa San Agustin allow pets to stay for free?

No, pets aren't allowed at Hotel Casa San Agustin.

Are there connecting rooms at Hotel Casa San Agustin?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Casa San Agustin?

The closest major airport to Hotel Casa San Agustin is Rafael Nunez Intl. Airport (CTG), which is 3.3 mi away (16 minutes by car).

Can I book a room with a balcony at Hotel Casa San Agustin?

Yes, some guestrooms at Hotel Casa San Agustin offer a balcony.

Does Hotel Casa San Agustin offer wedding services?

There are wedding services available at Hotel Casa San Agustin if that's in your vacation plans.

Hotel Casa San Agustin Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 407 out of 446 reviews
Rating 8 - Good. 25 out of 446 reviews
Rating 6 - Okay. 7 out of 446 reviews
Rating 4 - Poor. 4 out of 446 reviews
Rating 2 - Terrible. 3 out of 446 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Traveled with partner
Faultless… beautiful room, excellent restaurant and friendly helpful staff right in the centre of the old city of Cartagena. This is now our third stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Agustin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Maria Leticia Alvarado

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, we loved every detail about our stay. The service is outstanding!
Stayed 3 nights in Jun 2025

8/10 Good

Mert, Miami

Stayed 6 nights in May 2025

10/10 Excellent

Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and the staff was friendly
Stayed 5 nights in May 2025

10/10 Excellent

Jade

Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at 3 hotels while we were in Columbia and Augustine was our favorite. Everything about it was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Cartagena.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and beautiful hotel. Staff friendly and attentive to needs / wishes of guests. Highly recommend!
Stayed 7 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing boutique experience. Gorgeous resort. Excellent breakfast included. In the heart of old city, but felt tucked away.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shantha

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel in the world
Stayed 1 night in Jan 2025

10/10 Excellent

Laurel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Agustin went above and beyond all expectations! Special shout out to David who truly made our trip spectacular.
Stayed 5 nights in Feb 2025

10/10 Excellent

Aanal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property & opportunity to live in a typical colonial Casa. Everything was top class & met our expectations. David at the front desk took special care of all our needs.
Stayed 6 nights in Feb 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the center of historical Cartagena. The attentions to detail were excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Would certainly stay at the property again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Feb 2025

10/10 Excellent

Marietta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely Hotel in a beautiful renovated 17c building that were formerly 3 homes! The staff was attentive and friendly and helpful. The room we had was comfortable and nicely decorated with a nice bathroom and great shower! The breakfast was delicious and the restaurant was top notch! Would definitely stay there again when we return to Cartagena.
Stayed 4 nights in Feb 2025

10/10 Excellent

John, Los Angeles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful and charming. It’s definitely a luxury hotel that and I’ll be returning whenever I’m in Cartagena. The room is absolutely gorgeous and has a private pool and courtyard.
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Excellent location, beautiful hotel, fabulous staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 5 days at Casa San Agustin for our anniversary, and this was the perfect place to celebrate! The hotel is beautiful, clean and in the middle of everything. Staff was gracious and accommodating. I definitely recommend spending a day at Acasi beach - stunning and relaxing. Dinner at their restaurant was superb. Shout out to Laura for making our 25th an anniversary we will never forget!
Stayed 5 nights in Feb 2025

10/10 Excellent

yuri

Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up

This was one of the nicest properties I’ve stayed. Service was impeccable, the general ambience is incredibly relaxing, the rooms are spacious and comfortable. Staff are super helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Stayed 2 nights in Dec 2024

10/10 Excellent

Hyman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025