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VIP Room Upgrades & More

Located in Cartagena Walled City, Hotel Casa San Agustin is within a 5-minute walk of Puerta del Reloj and within 15 minutes of other popular attractions like San Pedro Claver Church and Convent. This 30-room, 4.5-star hotel has an outdoor pool along with free in-room WiFi and a rooftop terrace. University of Cartagena and Simon Bolivar House and Museum are a short walk away.

Dining

Free cooked-to-order breakfast is served each morning from 6:30 AM to 10:30 AM. Enjoy a leisurely bite to eat at Alma, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service.

Rooms

Hotel Casa San Agustin's 30 air-conditioned rooms provide free minibar items, iPod docks, and free newspapers. Guests can expect free WiFi and 32-inch flat-screen TVs with DVD players. Pillowtop beds sport Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free bottled water, ceiling fans, and laptop-compatible safes are also available.

Property features

Guests staying at Hotel Casa San Agustin enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available on request) for COP 110000 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a meeting room, coffee/tea in a common area, and free use of bicycles.

Highlights

  • Walking distance to Puerta del Reloj and San Pedro Claver Church and Convent
  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Renovations & Closures

The hotel will be renovating from 08 May 2016 to 11 May 2016 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Exclusive Amenities This VIP Access hotel offers an exclusive amenity just for platinum and gold members. Amenities vary from property to property, and might include free breakfast, complimentary drinks or parking, spa or dining credits, free wi-fi, and more.

Hotel Amenities

Hotel Casa San Agustin features an outdoor pool and complimentary bicycles. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary.

This Colonial hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

Hotel Casa San Agustin has designated areas for smoking.

  • Airport transportation (surcharge) 
  • Pool sun loungers 
  • Free WiFi 
  • Coffee/tea in common areas 
  • Tours/ticket assistance 
  • 24-hour front desk 
  • Dry cleaning/laundry service 
  • Poolside bar 
  • Free breakfast 
  • Restaurant 
  • Outdoor pool 
  • Concierge services 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 30 
  • Number of floors - 3 
  • Babysitting or childcare 
  • Number of bars/lounges - 2 
  • Free newspapers in lobby 
  • Elevator/lift 
  • Designated smoking areas 
  • Laundry facilities 
  • Library 
  • One meeting room 
  • Multilingual staff 
  • Rooftop terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Year Built XVII 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Daily housekeeping 
  • Phone 
  • Bathrobes 
  • Free toiletries 
  • In-room climate control (air conditioning) 
  • Room service (24 hours) 
  • DVD player 
  • Slippers 
  • Flat-panel TV 
  • Free WiFi 
  • Frette Italian sheets 
  • iPod docking station 
  • Free cribs/infant beds 
  • Premium TV channels 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Ceiling fan 
  • Free newspaper 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Hair dryer 
  • In-room massage available 
  • Shower only 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Pillowtop mattress 
  • Pillow menu 

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10:30 AM.

Alma - Overlooking the garden, this fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

  • Free bicycles on site 

Spa Services

  • Massages 
  • Manicures and pedicures 
  • Facial treatments 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Fees

You'll be asked to pay the following charges at the hotel:
  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: COP 110000 per vehicle (roundtrip)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway bed fee: COP 290000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Casa San Agustin
  • Casa San Agustin Cartagena
  • Casa San Agustin Hotel
  • Hotel Casa San Agustin
  • Hotel Casa San Agustin Cartagena

We should mention

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

  • Hotel Casa San Agustin is listed in the 2013 Condé Nast Traveler Hot List.
  • The property is a member of the Leading Hotels of the World.

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