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Las Américas Casa de Playa

4.0 out of 5.0

Recent guest reviews

Breakfast food very ethnic, not for everyone. Very boring at night, no activities. Difficult to connect to WiFi. Friendly staff. Hotel situated too far from any social enjoyment. They charged me $5.00 a day for hotel insurance. I have been in 35 countries and I never had such a charge. I will never recommend this hotel.

I'm from Colombia and brought a few friends and coworkers to Cartagena. Some of us stayed at Las Americas Casa de Playa (where I usually stay) and we LOVED it. It has everything you need. You can relax by the pool or beach, or you can go into the old city which is just 10 minutes away. The staff is always friendly and helpful. The food at the hotel is also SO GOOD... I always include the breakfast because it's so nice to wake up and eat awesome food then just go straight to the pool or beach. I recommend this hotel to anyone that goes to Cartagena!

We decided to spend two weeks in Cartagena on our recent family vacation. We picked Hotel Las Americas as it seemed to have many different options for the children and the hotel is located right on the beach. We did not want to be crossing a busy street each day from the hotel to the beach. Indeed Hotel Las Americas is located a short 5 minute drive from the airport and the hotel can arrange and provide transportation. This is always an added bonus for us when you have multiple suitcases, carry ons and two young children. We picked a package which included wifi and free breakfast. In retrospect I think from now on I will look into all inclusive packages as it may be better value. The hotel has about 40 parasols on the beach but it is important to get there early. There are other persons who rent chairs and parasols on the beach but be careful. Try to use the hotel ones they are free. There are many vendors on the beach which will try to offer massages, hairbraiding, jewelry, food, drinks etc. Buyer be are. Prices are more expensive, negotiate wisely. You can find the same articles cheaper in the downtown area. The hotel was great and we truly enjoyed it. They have tennis courts, various kids and adult pools, one water slide, mini golf, a pool table and a ping pong table. There are people that dress up as characters and my boys enjoyed this. There is also an arcande but we did not use this. There are various animators which host and direct avtivities for children

Seems nice from outside but facilities are dated And not well maintained. Pool edges are dirty. The music is very loud at the pool and they let any customer put their own music. Therefore is like 20 different loud sounds at the same time. We stayed there thinking it was a kids friendly hotel but no so much so. Kids pool is a joke. They habe staff to entertain the kids but the amenities for kids are not what they need to be

The great ting is the fact that the conference was there, so it is very convenient, lot of amenities, Clean room Polite and helpful staff

Good rooms, excelent attention from the staff. The fold os not bad but top expensive. Mayor be a good idea for the next time ti reserve with breakfast included

Excellent staff Beautiful vistas Full service Ideal for small conventions (500 attendance)

The hotel staff was excellent. The hotel is quite "dated' and is need of a remodel.The location and beach are nice but you are about 10 minutes from the Walled City - it is NOT in walking distance so every trip is going to cost you $15 RT. And you will want to leave at least 2 X per day.

We have stayed here many times before and generally its one of the better hotels in Cartagena. The beach here is not great but the only good one in the area. the rooms are clean and gerally ok. The hotel is about 15mins from the town so if you eat in the hotel it's quite expensive. My only major issue is the price quite high for what you get and one other was we checked out at 1pm and left our bags in the hotel as we went to town. When we cam back at 5pm my wife asked to make a free local call on the hotel bit they refused as we had chcked out. It's the little things like that which cause the damage to service!

Definitely will never go back! This hotel is for the locals! Has no music or entratainement very boring expensive rooms are not that clean and don't even think about trying to have a local friends stop by and visit you they will not permit visitor! Unless you register them w a fee!!been travel around the world never been in this situation!!

hotel las americas has a nice location and a good breakfast buffet. the hotel rooms need a complete renovation especially the bathrooms are outdated and we had even mildew around the bath tub. service is friendly and tries to help you in any way they can.

I spent two days at the hotel since im fom colombia but in my hometown there is not an international airport and i got to colombia in the flight from miami to cartagena, while i was there i enjoyed the private beach without vendors harrassment, the swimming pool was nice, as well as the gardens and the rooms, the buffet was ok but i would recommend to order from the menu because the buffet is a bit expensive for the quality, the mix drinks were awesome and the fact that the hotel is just 5 minutes taxy ride from the airport was awesome away from traffic jams.i would also recommend that if you order natural fuit juices ask them to add sugar to it because they taste a lot better.

Great experience, they have a nice staff very helpful when we asked for directions to go around the city. Best experienced in a hotel.

This resort was first class. I did not have to leave the resort the entire time. They had everything you needed, a very nice gym, pool , bars , great food. I will stay there again when I return.

[...]

The service was wonderful and the beaches were cleaned daily. The food was average and the rooms really need to be updated. The a/c worked great, however, and that was a real plus since it was terribly hot.

Anillo Vial Sector Cielo Mar Cartagena Bolivar

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in La Boquilla, Las Américas Casa de Playa is a short stroll from La Boquilla Beach and within a 10-minute drive of Marbella Beach. This 250-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants. It's on the beach and also near San Francisco Church and Cerro de La Popa.


Dining

Enjoy the pool views at Mesón de Don Cristóbal, one of 2 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

The 250 rooms are air-conditioned and have an array of amenities, including furnished balconies, minibars, and free newspapers. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Ceiling fans, safes, and phones are also standard.


Property features

Guests of Las Américas Casa de Playa have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free parking and an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a fitness center, a spa tub, and a sauna.

Room options

Junior Suite

King 1 | Sleeps 4

Guest reviews for Las Américas Casa de Playa

Everyone (2) Business (3) Couples (3) Family (4) Friends (2) Other (2)
3

nice facilities-boring enviroment

Couples

Breakfast food very ethnic, not for everyone. Very boring at night, no activities. Difficult to connect to WiFi. Friendly staff. Hotel situated too far from any social enjoyment. They charged me $5.00 a day for hotel insurance. I have been in 35 countries and I never had such a charge. I will never recommend this hotel.

By , from St.Louis,MO on Feb 16, 2017

Review comment responded on Feb 21, 2017

Dear Dr.Norman. Thank you very much for taking the time to write about your experience after you stay at Las Américas Casa de Playa. Your feedback is very important for us. We regret to read that your experience did not meet your expectations and that you did not have a good experience in our complex, we will consider your recommendations for improving our services . It would be a pleasure to serve you in the future. You will always be welcome in #ElHoteldeLasEstrellas. Sincerely, Karen Berdugo Analista de Servicios

5
Everyone

I'm from Colombia and brought a few friends and coworkers to Cartagena. Some of us stayed at Las Americas Casa de Playa (where I usually stay) and we LOVED it. It has everything you need. You can relax by the pool or beach, or you can go into the old city which is just 10 minutes away. The staff is always friendly and helpful. The food at the hotel is also SO GOOD... I always include the breakfast because it's so nice to wake up and eat awesome food then just go straight to the pool or beach. I recommend this hotel to anyone that goes to Cartagena!

By , from Washington, DC on Feb 16, 2017

Review comment responded on Feb 22, 2017

Dear Maria C. Thank you very much for choosing us for your visit to Cartagena. It is a real pleasure to read that you had a relaxing stay in Las Amércias Casa de playa We feel happy to know that your stay was excelent and you enjoyed our facilities and services, for us the most important is the wellness of all our guests. We hope to have the pleasure to welcome you again in our Casa de Playa which we are sure will correspond to your expectations, #ElHoteldeLasEstrellas. Sincerely, Karen Berdugo Analista de Servicios

4

family vacation in cartagena

Families

We decided to spend two weeks in Cartagena on our recent family vacation. We picked Hotel Las Americas as it seemed to have many different options for the children and the hotel is located right on the beach. We did not want to be crossing a busy street each day from the hotel to the beach. Indeed Hotel Las Americas is located a short 5 minute drive from the airport and the hotel can arrange and provide transportation. This is always an added bonus for us when you have multiple suitcases, carry ons and two young children. We picked a package which included wifi and free breakfast. In retrospect I think from now on I will look into all inclusive packages as it may be better value. The hotel has about 40 parasols on the beach but it is important to get there early. There are other persons who rent chairs and parasols on the beach but be careful. Try to use the hotel ones they are free. There are many vendors on the beach which will try to offer massages, hairbraiding, jewelry, food, drinks etc. Buyer be are. Prices are more expensive, negotiate wisely. You can find the same articles cheaper in the downtown area. The hotel was great and we truly enjoyed it. They have tennis courts, various kids and adult pools, one water slide, mini golf, a pool table and a ping pong table. There are people that dress up as characters and my boys enjoyed this. There is also an arcande but we did not use this. There are various animators which host and direct avtivities for children

By , from Ottawa on Feb 3, 2017

Review comment responded on Feb 7, 2017

Dear angi. Thank you for choosing Las Américas Casa de Playa as your hotel in Cartagena and for sharing your experience. We are delighted to read that your experience met your expectations and that you appreciate our transportation service and privileged location just in front of the beach. At Hotel Las Américas guests will find a children’s club called El Club del Capitán Estrella, art classes, table games, mini-golf, ping pong, billiards, tennis, game room, volleyball, soccer, an outdoor children’s playground, bicycles and activities for all family members. Your comments help us in a constructive way to improve the quality of our services. We hope to have the pleasure to welcome you again in our Casa de Playa, #ElHoteldeLasEstrellas. Karen Berdugo Analista de Servicios

3

seems nice from outside but facilities are dated

Everyone

Seems nice from outside but facilities are dated And not well maintained. Pool edges are dirty. The music is very loud at the pool and they let any customer put their own music. Therefore is like 20 different loud sounds at the same time. We stayed there thinking it was a kids friendly hotel but no so much so. Kids pool is a joke. They habe staff to entertain the kids but the amenities for kids are not what they need to be

By , from bogota on Feb 2, 2017

Review comment responded on Feb 6, 2017

Dear Gustavo. Thank you for taking the time to share the details of your experience after your stay at Las Américas Casa de Playa. Your comment is very important to us and it is a great contribution to our ongoing efforts to improve every day and keep known as one of the best in the city. I also shared your comment to our Entertainment Manager who is considering your comment and is taking the appropriate measures to address your suggestion about maintained, It will intensify with the operators to do better the washing of the edges of the pools and there will be more control over the sound of the music. We hope to have the pleasure to welcome you again in our Casa de Playa, #ElHoteldeLasEstrellas. Sincerely, Karen Berdugo

4

good hotel,

BusinessTravelers

The great ting is the fact that the conference was there, so it is very convenient, lot of amenities, Clean room Polite and helpful staff

By on Oct 14, 2014

4

good hotel un cartagena, food a little overpriced

Families

Good rooms, excelent attention from the staff. The fold os not bad but top expensive. Mayor be a good idea for the next time ti reserve with breakfast included

By on Feb 2, 2014

4

cartagena, los americas

BusinessTravelers

Excellent staff Beautiful vistas Full service Ideal for small conventions (500 attendance)

By on Feb 6, 2012

3

las americas global - cartagena columbia

GetawayWithFriends

The hotel staff was excellent. The hotel is quite "dated' and is need of a remodel.The location and beach are nice but you are about 10 minutes from the Walled City - it is NOT in walking distance so every trip is going to cost you $15 RT. And you will want to leave at least 2 X per day.

By on Jul 14, 2011

3

ok till you pay

Families

We have stayed here many times before and generally its one of the better hotels in Cartagena. The beach here is not great but the only good one in the area. the rooms are clean and gerally ok. The hotel is about 15mins from the town so if you eat in the hotel it's quite expensive. My only major issue is the price quite high for what you get and one other was we checked out at 1pm and left our bags in the hotel as we went to town. When we cam back at 5pm my wife asked to make a free local call on the hotel bit they refused as we had chcked out. It's the little things like that which cause the damage to service!

By on Jun 11, 2011

2

this hotel is for 60 and older. has no m

Singles

Definitely will never go back! This hotel is for the locals! Has no music or entratainement very boring expensive rooms are not that clean and don't even think about trying to have a local friends stop by and visit you they will not permit visitor! Unless you register them w a fee!!been travel around the world never been in this situation!!

By on Apr 14, 2011