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Recent guest reviews

The breakfast buffet style was great and delicious. I didn’t like too much the bed because it was a little hard for my back, but it was good just a little harder than I expected

excellent service very clean and very good breakfast buffet I really recommend it not problems at all

it is a VERY safe and wonderfull hotel. the FREE breakfeast buffett has a variety of things to eat for all types of appetites

Every single person working at the hotel was amazing. From the guy opening the door, to the cleaning ladies the whole service was excellent. The receptionist was able to even print our flight boarding passes for us. The hotel was perfect, we stayed only one night but it was great.

Worst hotel I've been to... Def not as nice as the photos. Room size was smaller than a walk-in-closet. No hot water so get used to cold showers. There is no ventilation in the bathrooms so the entire room reeks heavy of Mold and Mildue making it nearly unbearable (other guests were all complaining about the same issue). Worse part is they give you a hard time every time you have a guest over... I ended up leaving the hotel early after only 2 days, never received a refund for the remaining 4 days but they had the audacity to call me and ask me to pay for a $9 minibar tab....

For the price it was nice, I had no issues at all, the only thing I want to mention is that when it rain it floods pretty easy, but I felt save even during late hours.

great experience but a SMALL room for just two people. the staff was great and the FREE breakfast buffet is huge and great food. it is a five minute walk to OLYMPICA the big main grocery store and 10 minute walk to the beach. it is a safe area day or night but dont stay out too late

My stay at the OZ hotel was top notch. Excellent service, hotel was very clean, the rooms were very nice and air conditioning that was needed during the hot temperatures we had while visiting Cartagena. I enjoyed my stay at OZ hotel and look forward to returning very soon. Thank you OZ hotel for making my stay very comfortable and issue free.

Very nice experience. Clean, comfortable rooms. Breakfast was excellent, different each day, buffet. Personnel very attentive, John, Jesus, Christian. Close to everything, including beach. Had grocery stores, bank, souvenir shops close too.

The staff made this hotel exceed my expectations. Upon arrival I received an upgraded room. It was my birthday and they also sent a cake to the room. The hotel is clean and provides good breakfast.

Good. But there are ants in bathroom. Great location and staff.

This was a great little hotel, very modern and clean, friendly staff always alert and helpful. 3 blocks from the beaches, 1 block from main street with many boutique shops and restaurants. No pool or gym but a nice balcony on top floor were you can sun bath, watch the sun rise or sit and drink a beer and smoke while watching the sun set. Food from restaurant excellent, mini bar prices equal to that of C-stores. Care-full going to the beaches, many vendors and hustlers. Ask staff for best places for Cabanas and prices. The better beaches are up near the Airport, worth the walk or taxi. Taxi are very reasonable, they are not fare bases, but charge flat rate by Zone. Taxi's can take you to the best Historical sites for under $3 to $4. I have been travelling to Colombia for 6 years now this is the first hotel where they did not ask me my room number ever day, the entire staff know who there guest are. Not all speak English but they understand what your asking and are very polite about it. On the beach front there are clubs and casinos, but this location is quite.

Wifi did not work half the time as we were on a higher floor, the bed was very firm. The glass door to the shower always closed with a big thud no matter how much you try. There was a puddle of rainwater in the room through the tiny window that was closed. All in all, not a fan of this place, stay somewhere else.

This is a great hotel. The rooms were clean, the staff went out of their way to accommodate us. At arrival they welcome you with fresh juice. They allowed us to check in early without any extra fees. Breakfast is good. They vary menu but it consists of eggs, fresh fruit, ham & cheese, and variation of local food such as arepas or plantains. Hotel has a terraza on the 6th floor that we found is under utilized. Its a great spot to watch the sunset or enjoy an evening drink. My only suggestion would be some music! Hotel has a cute lobby/bar area but it not many of the guest hang around. I traveled with my aunt, and as 2 women airing on the side of caution, we didn't want to be out too late but would have enjoyed some music/atmosphere to make the evenings more enjoyable in the lobby bar area - but i will say they didn't complain when we played out own music. If we get the chance to visit Cartagena again, we would only stay in this hotel.

Beautiful room. Modern style. Private. Not too big of a hotel where you don't see too many people. definitely recommend

Will not return to this hotel..just hot married and my husband and I were on our honeymoon. .we chose the hotel based on puctures from the Internet. ..when we arrived it was nothing like what the pictures presented! The view in the small room is air conditioners..wow...talk about a surprise. ..in all my years,of travel and staying in hotels this is definitely the first time ive had such a vew! The hotel does not supply enough towels..when my husband called for clean towels they told him that they had already supplied the room for the day....That was,2 towels. ...Wow again! Then they sent at rhis point my husband a young man to our room and asked us for the towels in our room in exchange for 2 clean towels!Ridiculous! The staff was,not very friendly and their breakfast was pretty simple! Thank goodness that there is a small restaurant across the street from this hotel that stays open 24 hours and its absolutely Delicious the staff there was very friendly as well. We stayed 2 nights and that was long enough! Also they slip a notice under the door of your room to remind you of your check out time of 1pm if you checked out after 1pm the hotel would charged a fee of $40.00....so be aware of their surprise fees...the hotel was overpriced in my opinion...and to wrap it up...We have no plans on returning to OZ hotel...i have uploaded picture of room vew

Close to Playa Castillo in Bocagrande, casinos, shopping area, etc.......I felt very safe, the staff was friendly.....

Carrera 3 N 4-61 Cartagena Bolivar

Hotel highlights

  • Walking distance to Bocagrande Beach
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Bocagrande, OZ Hotel is within a few miles (5 km) of popular sights such as San Pedro and Puerta del Reloj. This 55-room, 3.5-star hotel has free breakfast and a restaurant, along with free in-room WiFi. It's connected to the convention center in central Cartagena and also close to San Pedro Claver Church and Convent and Clock Tower.


Dining

Free full breakfast is served each morning from 6 AM to 10:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

The 55 rooms are air-conditioned and have minibars and safes. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers.


Property features

Guests of OZ Hotel enjoy free WiFi in public areas, a meeting room, and express check-in. Transportation is made easy with a free beach shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Additional amenities include free newspapers, a terrace, and laundry facilities.

Room options

Classic Room

1 Queen Bed | Sleeps 2

Suite

1 King Bed | 3 Twin Beds | Sleeps 3

Junior Suite

1 King Bed | 2 Twin Beds | Sleeps 2

Guest reviews for OZ Hotel

Everyone (19) Couples (1) Family (4)
5
Everyone

By on Feb 29, 2020

Review comment responded on Mar 2, 2020

Estimado Huesped, Gracias por preferir el OZ Hotel Cartagena, nos complace que disfruto de nuestros servicios y comodidad. Esperamos poder servirle nuevamente. Cordialmente, Martha Gomez garzon Revenue Management

4
Family

The breakfast buffet style was great and delicious. I didn’t like too much the bed because it was a little hard for my back, but it was good just a little harder than I expected

By on Sep 1, 2019

Review comment responded on Sep 1, 2019

Good Night Dear Guest Receive a kind greeting from OZ Hotel Cartagena We thank you so much for taking your time to make the comments like this we can better day by day, we so sorry for the inconveniences you had. Best regards, Martha Gomez Garzon Revenue Managemnt

5
Family

excellent service very clean and very good breakfast buffet I really recommend it not problems at all

By on Jul 14, 2019

Review comment responded on Jul 15, 2019

Good morning, dear customer, We appreciate your valuable comments and your invaluable time We hope to have the pleasure of welcoming you again in this you home in Cartagena de Indias Regards,

5
Family Family

it is a VERY safe and wonderfull hotel. the FREE breakfeast buffett has a variety of things to eat for all types of appetites

By on Jun 15, 2019

Review comment responded on Jun 19, 2019

Good morning, dear customer, We appreciate your valuable comments and your invaluable time We hope to have the pleasure of welcoming you again in this you home in Cartagena de Indias Regards

5
Partner Couples

Every single person working at the hotel was amazing. From the guy opening the door, to the cleaning ladies the whole service was excellent. The receptionist was able to even print our flight boarding passes for us. The hotel was perfect, we stayed only one night but it was great.

By on May 28, 2019

Review comment responded on May 29, 2019

Good morning, dear customer, We appreciate your valuable comments and your invaluable time We hope to have the pleasure of welcoming you again in this you home in Cartagena de Indias Regards,

5
Everyone

By on May 11, 2019

Review comment responded on May 15, 2019

Buen dia estimado Cliente, Reciba un amable saludo de OZ Hotel Cartagena. Le agradecemos mucho por tomarse su tiempo para hacer comentarios como este Esperamos tener el placer de darle nuevamente la bienvenida en este su hogar en Cartagena de Indias Saludos,

5
Everyone

By on Jan 29, 2019

1
Everyone

Worst hotel I've been to... Def not as nice as the photos. Room size was smaller than a walk-in-closet. No hot water so get used to cold showers. There is no ventilation in the bathrooms so the entire room reeks heavy of Mold and Mildue making it nearly unbearable (other guests were all complaining about the same issue). Worse part is they give you a hard time every time you have a guest over... I ended up leaving the hotel early after only 2 days, never received a refund for the remaining 4 days but they had the audacity to call me and ask me to pay for a $9 minibar tab....

By on Dec 24, 2018

Review comment responded on Jan 19, 2019

Good afternoon, dear customer, We appreciate your valuable comments and your invaluable time We regret your bad experience and we will take into account all your comments in order to improve our services. Regards,

4
Everyone

For the price it was nice, I had no issues at all, the only thing I want to mention is that when it rain it floods pretty easy, but I felt save even during late hours.

By , from Houston on Oct 9, 2018

Review comment responded on Oct 9, 2018

Good Morning Mr. Mauricio, We appreciate your valuable comments and your invaluable time We hope to have the pleasure of welcoming you again in this you home in Cartagena de Indias Regards,

5
Everyone

great experience but a SMALL room for just two people. the staff was great and the FREE breakfast buffet is huge and great food. it is a five minute walk to OLYMPICA the big main grocery store and 10 minute walk to the beach. it is a safe area day or night but dont stay out too late

By , from new york on Oct 2, 2018

Review comment responded on Oct 2, 2018

Good Morning Mr Dan We appreciate your valuable comments and your invaluable time We hope to have the pleasure of welcoming you again in this you home in Cartagena de Indias Regards

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