NH Cartagena Urban Royal

3.5 star property
Hotel with a rooftop terrace, steps from Clock Tower
VIP Access

Choose dates to view prices

Photo gallery for NH Cartagena Urban Royal

Terrace/patio
1 bedroom, premium bedding, minibar, in-room safe
Lunch and dinner served, international cuisine
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Laundry

Explore the area

View in a map
Plaza de los Coches Cr 7# 34-10, Cartagena, Bolivar, 130001
  • Place, Clock Tower
    ‪1 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room

8.6 out of 10
Excellent
(14 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room (View)

8.4 out of 10
Very good
(14 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room (View, Extra Bed 2 Adults + 1 Child)

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, Balcony

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Cartagena

Located in Cartagena Walled City, NH Cartagena Urban Royal is adjacent to Clock Tower and within a 15-minute walk of popular sights like Cartagena de Indias Convention Center. This 28-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Clock Tower - 1 min walk - 0.0 miles
  • Cartagena de Indias Convention Center - 3 min walk - 0.2 miles
  • Bolivar Square - 5 min walk - 0.3 miles
  • Walls of Cartagena - 6 min walk - 0.4 miles
  • Bocagrande Beach - 20 min walk - 1.1 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪San Valentín Restaurante Bar - ‬2 min walk
  • ‪Mirador Café & Bar - ‬1 min walk
  • ‪Amaretto - ‬1 min walk
  • ‪Donde Fidel - ‬1 min walk
  • ‪Hard Rock Cafe Cartagena - ‬2 min walk

About this property

NH Cartagena Urban Royal

Hotel with a rooftop terrace, steps from Clock Tower
At NH Cartagena Urban Royal, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours) for COP 87000 per vehicle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a meeting room, free newspapers, and a terrace.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; COP 43,000 to 78,000 for adults and COP 25,000 to 38,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for COP 110000 per pet, per night
  • Dogs and cats only
  • 1 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately COP 43000 to 78000 for adults, and COP 25000 to 38000 for children
  • Airport shuttle fee: COP 87000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 110000 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Reloj Royal
Reloj Urban
Royal Reloj
Urban Royal Puerta Reloj
Urban Royal Puerta Reloj Cartagena
Urban Royal Puerta Reloj Hotel
Urban Royal Puerta Reloj Hotel Cartagena
NH Cartagena Urban Royal Hotel
Urban Royal Hotel
NH Cartagena Urban Royal
Urban Royal
NH Cartagena Urban Royal Hotel
NH Cartagena Urban Royal Cartagena
NH Cartagena Urban Royal Hotel Cartagena

Frequently asked questions

Are free cancellation options available at NH Cartagena Urban Royal?

NH Cartagena Urban Royal offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see around NH Cartagena Urban Royal?

This hotel is situated in Cartagena Walled City within a short 1-minute walk of Clock Tower and also 19 minutes on foot from Bocagrande Beach. You'll also find Bolivar Square and Palace of the Inquisition Cartagena Historical Museum less than a mile away.

Is parking available on site at NH Cartagena Urban Royal?

No, there isn't parking at this hotel.

Does NH Cartagena Urban Royal feature a casino on the premises?

No, NH Cartagena Urban Royal doesn't have a casino.

Will I find an indoor pool at NH Cartagena Urban Royal?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at NH Cartagena Urban Royal?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does NH Cartagena Urban Royal have a hot tub?

No, there isn't a spa tub at this hotel.

Does NH Cartagena Urban Royal feature a restaurant that includes a breakfast menu?

Yes, NH Cartagena Urban Royal serves buffet breakfast each morning for a surcharge from its restaurant.

Will NH Cartagena Urban Royal allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at NH Cartagena Urban Royal for a fee of COP 110000 per pet, per night.

Does NH Cartagena Urban Royal have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to NH Cartagena Urban Royal?

The closest major airport to NH Cartagena Urban Royal is Rafael Nunez Intl. Airport (CTG), which is 3.9 mi away (16 minutes by car).

Are there rooms with balconies that I can book at NH Cartagena Urban Royal?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city views.