Located in Cartagena Walled City, NH Cartagena Urban Royal is adjacent to Puerta del Reloj and within a 5-minute walk of other popular sights like San Pedro Claver Church and Convent. This 25-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace. It's in central Cartagena and also a short walk from Coches Square and Cartagena Cathedral.

Dining

Enjoy a bite to eat at Restaurante Cafe del Relo, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with buffet breakfast, available for a fee.

Rooms

The 25 rooms are soundproofed and have an array of amenities, including refrigerators, minibars, and safes. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Phones and desks are also standard.

Property features

Guests staying at NH Cartagena Urban Royal enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available on request) for COP 50000 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a meeting room, a business center, and free newspapers.

Highlights

  • Walking distance to Puerta del Reloj and San Pedro Claver Church and Convent
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. High-speed wireless Internet access is complimentary. This 3.5-star property offers access to a business center and a meeting room. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This Cartagena hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

NH Cartagena Urban Royal is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 25 
  • Number of floors - 6 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Free WiFi 
  • One meeting room 
  • Multilingual staff 
  • Rooftop terrace 
  • Porter/bellhop 
  • Restaurant 
  • Year Built 2011 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Outdoor pool 

Family Friendly Amenities

  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning 
  • Soundproofed rooms 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board (on request) 
  • Desk 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Room service 
  • Room service (24 hours) 
  • Individually decorated 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge.

Restaurante Cafe del Relo - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is Noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the hotel:
  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: COP 23000 per person (approximately)
  • Airport shuttle fee: COP 50000 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Reloj Royal
  • Reloj Urban
  • Royal Reloj
  • Urban Royal Puerta Reloj
  • Urban Royal Puerta Reloj Cartagena
  • Urban Royal Puerta Reloj Hotel
  • Urban Royal Puerta Reloj Hotel Cartagena
  • NH Cartagena Urban Royal Hotel
  • Urban Royal Hotel
  • NH Cartagena Urban Royal
  • Urban Royal

We should mention

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


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