Located in Cartagena Walled City, NH Cartagena Urban Royal is adjacent to Clock Tower and within a 15-minute walk of popular sights like Cartagena de Indias Convention Center. This 28-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
What's nearby
Clock Tower - 1 min walk - 0.0 miles
Cartagena de Indias Convention Center - 3 min walk - 0.2 miles
Bolivar Square - 5 min walk - 0.3 miles
Walls of Cartagena - 6 min walk - 0.4 miles
Bocagrande Beach - 20 min walk - 1.1 miles
Getting around
Rafael Nunez Intl. Airport (CTG) - 16 min drive
Restaurants
San Valentín Restaurante Bar - 2 min walk
Mirador Café & Bar - 1 min walk
Amaretto - 1 min walk
Donde Fidel - 1 min walk
Hard Rock Cafe Cartagena - 2 min walk
About this property
NH Cartagena Urban Royal
Hotel with a rooftop terrace, steps from Clock Tower
At NH Cartagena Urban Royal, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours) for COP 87000 per vehicle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a meeting room, free newspapers, and a terrace.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
24-hour airport drop-off shuttle on request for a surcharge
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; COP 43,000 to 78,000 for adults and COP 25,000 to 38,000 for children
A bar/lounge
A restaurant
Things to do
Outdoor pool
Family friendly
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair accessible (may have limitations)
More
1 building
6 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2011
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
42-inch LCD TV with cable channels
Food and drink
Minibar
Refrigerator
More
Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
This property welcomes pets for COP 110000 per pet, per night
Dogs and cats only
1 total (55 lbs is the maximum weight per pet)
Service animals exempt from fees
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately COP 43000 to 78000 for adults, and COP 25000 to 38000 for children
Airport shuttle fee: COP 87000 per vehicle (maximum occupancy 4)
Pet fee: COP 110000 per pet, per night
Service animals are exempt from fees
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3:00 PM—-midnight
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply).
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Additional information about polices, regulations, and more:
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Property is also known as
Reloj Royal
Reloj Urban
Royal Reloj
Urban Royal Puerta Reloj
Urban Royal Puerta Reloj Cartagena
Urban Royal Puerta Reloj Hotel
Urban Royal Puerta Reloj Hotel Cartagena
NH Cartagena Urban Royal Hotel
Urban Royal Hotel
NH Cartagena Urban Royal
Urban Royal
NH Cartagena Urban Royal Hotel
NH Cartagena Urban Royal Cartagena
NH Cartagena Urban Royal Hotel Cartagena
Frequently asked questions
Are free cancellation options available at NH Cartagena Urban Royal?
NH Cartagena Urban Royal offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.
What's there to see around NH Cartagena Urban Royal?
This hotel is situated in Cartagena Walled City within a short 1-minute walk of Clock Tower and also 19 minutes on foot from Bocagrande Beach. You'll also find Bolivar Square and Palace of the Inquisition Cartagena Historical Museum less than a mile away.
Is parking available on site at NH Cartagena Urban Royal?
No, there isn't parking at this hotel.
Does NH Cartagena Urban Royal feature a casino on the premises?
No, NH Cartagena Urban Royal doesn't have a casino.
Will I find an indoor pool at NH Cartagena Urban Royal?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.
What will couples enjoy most about a stay at NH Cartagena Urban Royal?
There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.
Does NH Cartagena Urban Royal have a hot tub?
No, there isn't a spa tub at this hotel.
Does NH Cartagena Urban Royal feature a restaurant that includes a breakfast menu?
Yes, NH Cartagena Urban Royal serves buffet breakfast each morning for a surcharge from its restaurant.
Will NH Cartagena Urban Royal allow pets to stay for free?
Although they can't stay for free, cats and dogs are welcome at NH Cartagena Urban Royal for a fee of COP 110000 per pet, per night.
Does NH Cartagena Urban Royal have connecting rooms?
No, there aren't connecting guestrooms at this hotel.
What is the closest airport to NH Cartagena Urban Royal?
The closest major airport to NH Cartagena Urban Royal is Rafael Nunez Intl. Airport (CTG), which is 3.9 mi away (16 minutes by car).
Are there rooms with balconies that I can book at NH Cartagena Urban Royal?
Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city views.