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Recent guest reviews

Ok

I liked the pool area but the restaurant service was not on time. It took more than 30 minutes to serve the food. The server gave us an apology.

terrible

Amazing hotel to vacation!

Este hotel es excelente, se los recomiendo 5 estrellas

Lovely hotel , Ricardo at the front desk was so nice & helpful during check in process. I will return thanks a lot ! <3

Loved everything about the property except the fact it didn’t have a microwave in the room or refrigerator. Staff is amazing!

that's not what I expected !

Great place to stay, friendly staff

This has to be the best hotel we have stayed in cartagena. The service is outstanding , the food and room service is amazing. I highly recommend ti stay here.

Very beautiful place. Nice property. Very clean. Enjoyed 2 nights here with my husband and friends

Great location and hotel staff

love the place very nice friendly and clean

The staff was very friendly through out the whole stay. Only issue I has was checking was at 3 but the room wasn’t ready until 6pm

Bocagrande Carrera 1 No. 5-01 Cartagena Bolivar

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Bocagrande within 2 miles (3 km) of Bocagrande Beach, Intercontinental Cartagena De Indias is within a few miles (5 km) of other popular sights such as Clock Tower. This 285-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Cartagena and also close to Cartagena de Indias Convention Center and Las Bovedas.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Rooms

LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and bathrobes, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include minibars, coffee makers, and safes.


Property features

Built in 2015, the brand new Intercontinental Cartagena De Indias features a full-service spa, an outdoor pool, and a children's pool. If you drive, self parking is COP 18000 per day, or you can take advantage of the airport shuttle (available 24 hours) for COP 50000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach hotel include a 24-hour gym, a sauna, and free WiFi in public areas.

Room options

Classic Room, 1 King Bed, Ocean View (High Floor)

1 King Bed | Sleeps 2

Classic Room, 2 Queen Beds, Ocean View (High Floor)

2 Queen Beds | Sleeps 4

Classic Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 2

Classic Room, 1 King Bed, City View

1 King Bed | Sleeps 2

Guest reviews for Intercontinental Cartagena De Indias

Everyone (27) Couples (15) Family (7)
4
Family

Ok

By on Jan 6, 2022

Review comment responded on Jan 7, 2022

Dear Manuel, Thank you for taking the time to rate our service, your opinion encourages us to continue providing an excellent experience, we hope to serve you soon.

5
Partner Couples

I liked the pool area but the restaurant service was not on time. It took more than 30 minutes to serve the food. The server gave us an apology.

By on Dec 23, 2021

Review comment responded on Dec 23, 2021

Dear Ivethe, Thank you for taking the time to rate our service, your opinion encourages us to continue providing an excellent experience, we hope to serve you soon.

1
Everyone

By on Nov 12, 2021

3
Everyone

By on Oct 20, 2021

1
Friends

terrible

By on Oct 17, 2021

Review comment responded on Oct 19, 2021

Dear Laura,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards,

4
Everyone

By on Sep 28, 2021

5
Everyone

By on Sep 26, 2021

5
Partner Couples

Amazing hotel to vacation!

By on Sep 21, 2021

Review comment responded on Sep 21, 2021

Dear RitaThank you for taking the time to rate our service, your opinion encourages us to continue providing an excellent experience, we hope to serve you soon.

5
Partner Couples

Este hotel es excelente, se los recomiendo 5 estrellas

By on Sep 6, 2021

Review comment responded on Sep 6, 2021

Dear Angela, Thank you for your time and comments, we are grateful to know you enjoyed your stay with us. We hope to welcome you back for a future date.

5
Friends

Lovely hotel , Ricardo at the front desk was so nice & helpful during check in process. I will return thanks a lot ! <3

By on Sep 1, 2021

Review comment responded on Sep 1, 2021

Dear Arnelle, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

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