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Recent guest reviews

Very beautiful place. Nice property. Very clean. Enjoyed 2 nights here with my husband and friends

Great location and hotel staff

love the place very nice friendly and clean

The staff was very friendly through out the whole stay. Only issue I has was checking was at 3 but the room wasn’t ready until 6pm

This is our go to hotel everytime in Cartagena. It never disappoints and is always exceptional.

Not bad, could use a bit of an upgrade though. Overall not bad but the visiting restrictions was not cool.

Everything the hotel staff was so respectful an helpful food drinks bartenders everyone gets 5 stars the hotel was safe following all Covid-19 guidelines.

Staff great, polite. ...............................

Absolutely a horrific experience. Had to change rooms three times. First two rooms did not have working heat or A/C, second room had no working safe. Rooms do not include mini bar or robes as presented on site & are not sound proof. 24 hour room service was only positive.

Amazing services. Front desk are very helpful. Everyone is so nice.

Pool area is very nice, bar service good. Room was good and nice view to the bay

Always a great place to stay in Boca Grande. The rooms are large and have decent views, I like the area because its outside the old city and the restaurant prices are more affordable and food is excellent.

Nice hotel 4.0/5.0. Staff is great. The food is good too.

the infinity pool, the people that work there very nice and attentive, great view from the tenth floor, the food in the hotel exellent

Very nice hotel, excellent customer service. We highly recommended it

The staff members at the front desk, bell hops and concierge were amazing. Jadder was my favorite he is amazing !! The restaurant staff was horrible !! Every time I tried to eat breakfast and get coffee I was overlooked and the staff didn’t seem to care. The hotel also didn’t provide washcloths you had to call for them.. The view is amazing if you book ocean front view! Ms. Harris

Bocagrande Carrera 1 No. 5-01 Cartagena Bolivar

Hotel highlights

  • Steps from Bocagrande Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Bocagrande, Intercontinental Cartagena De Indias is adjacent to Bocagrande Beach with other popular attractions like Clock Tower within a within a few miles (5 km). This 285-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center. It's connected to a shopping center in central Cartagena and also close to Cartagena de Indias Convention Center and San Felipe de Barajas Castle.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Rooms

All of Intercontinental Cartagena De Indias's 285 soundproofed rooms provide minibars, coffee makers, and safes. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, free toiletries, and slippers. Phones, ironing boards, and desks are also standard.


Property features

Built in 2015, the brand new Intercontinental Cartagena De Indias features a full-service spa, an outdoor pool, and a children's pool. If you drive, self parking is COP 8.000 per day, or you can take advantage of the airport shuttle (available 24 hours) for COP 40000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include a 24-hour fitness center, free WiFi in public areas, and a conference center.

Room options

Intercontinental, Club Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 2

Club Room, 2 Double Beds (Intercontinental, Ocean)

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Intercontinental Cartagena De Indias

Everyone (43) Couples (10) Family (5)
5
Partner Couples Friends

Very beautiful place. Nice property. Very clean. Enjoyed 2 nights here with my husband and friends

By on Jun 20, 2021

Review comment responded on Jun 21, 2021

Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

5
Friends

Great location and hotel staff

By on Jun 17, 2021

Review comment responded on Jun 18, 2021

Good day Dear Guest, Thank you for taking the time to rate our service, your opinion encourages us to continue providing an excellent experience, we hope to serve you soon.

5
Partner Couples

love the place very nice friendly and clean

By on Jun 10, 2021

Review comment responded on Jun 10, 2021

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

5
Everyone

By on May 18, 2021

Review comment responded on May 29, 2021

Dear Guest, Thank you for taking the time to rate our service, your opinion encourages us to continue providing an excellent experience, we hope to serve you soon

4
Friends

The staff was very friendly through out the whole stay. Only issue I has was checking was at 3 but the room wasn’t ready until 6pm

By on Apr 5, 2021

Review comment responded on Apr 5, 2021

Dear Guest,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service

5
Partner Couples

This is our go to hotel everytime in Cartagena. It never disappoints and is always exceptional.

By on Mar 23, 2021

Review comment responded on Mar 23, 2021

Dear Guest, Thank you for taking the time to rate our service, your opinion encourages us to continue providing an excellent experience, we hope to serve you soon.

4
Everyone

Not bad, could use a bit of an upgrade though. Overall not bad but the visiting restrictions was not cool.

By on Feb 25, 2021

Review comment responded on Feb 25, 2021

Dear Guest, Thank you for your time and comments, we apologize for the inconveniences you faced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again

5
Partner Couples Family

Everything the hotel staff was so respectful an helpful food drinks bartenders everyone gets 5 stars the hotel was safe following all Covid-19 guidelines.

By on Feb 25, 2021

Review comment responded on Mar 1, 2021

Dear Guest, Thank you for your time and comments, we are grateful to know you enjoyed your stay with us. We hope to welcome you back for a future date.

5
Everyone

Staff great, polite. ...............................

By on Feb 9, 2021

Review comment responded on Feb 10, 2021

Dear Guest, Thank you for your time and comments, we are grateful to know you enjoyed your stay with us. We hope to welcome you back for a future date.

1
Partner Couples

Absolutely a horrific experience. Had to change rooms three times. First two rooms did not have working heat or A/C, second room had no working safe. Rooms do not include mini bar or robes as presented on site & are not sound proof. 24 hour room service was only positive.

By , from Los Angeles on Feb 4, 2021

Review comment responded on Feb 25, 2021

Dear Robbie, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards,

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