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Recent guest reviews

Friendly and professional staff

Customer service was excellent! Hotel was clean and in a convenient location to restaurants!

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They cleaned rooms daily most hotels don’t I really appreciated that. The location was great for me, everything was in walking distance or a short taxi ride away. The only bad experience that I had was by the hotel front desk and the bellman at the entrance they seemed racist to me.

The Service and the food was exceptional

This location is great and very near a lot of restaurants and right across the beach. Cindy, at check in, was great in accommodating some requests. The people in the InterContinental Club were excellent. I stayed in a suite and it was very well stocked with amenities and minibar items. The restaurant has good food and the pool is very nice! I would stay at this hotel again.

Ok

I liked the pool area but the restaurant service was not on time. It took more than 30 minutes to serve the food. The server gave us an apology.

terrible

Bocagrande Carrera 1 No. 5-01 Cartagena Bolivar

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Bocagrande, InterContinental Cartagena De Indias, an IHG Hotel is next to Centro Comercial Nao and Bocagrande Beach. This 285-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and a 24-hour gym. Centrally located in Cartagena, the hotel is connected to a shopping center, and a short walk from Rio Cartagena Casino and El Laguito Beach.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Rooms

LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and bathrobes, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include minibars, coffee makers, and safes.


Property features

Built in 2015, the brand new InterContinental Cartagena De Indias, an IHG Hotel features a full-service spa, an outdoor pool, and a children's pool. If you drive, self parking is COP 18000 per day, or you can take advantage of the airport shuttle (available 24 hours) for COP 50000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include a 24-hour gym, a sauna, and free WiFi in public areas.

Room options

Classic Room, 1 King Bed, Ocean View (High Floor)

1 King Bed | Sleeps 2

Classic Room, 2 Queen Beds, Ocean View (High Floor)

2 Queen Beds | Sleeps 4

Classic Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 2

Classic Room, 1 King Bed, City View

1 King Bed | Sleeps 2

Guest reviews for InterContinental Cartagena De Indias, an IHG Hotel

Everyone (19) Couples (16) Family (7)
5
Family

Friendly and professional staff

By on Sep 24, 2023

Review comment responded on Sep 25, 2023

Dear, Mrs, Sawyer. Thank you for taking the time to tell us about your experience in our hotel. Please know that your feedback is extremely valuable to us.We look forward to having you with us in another opportunity. Sincerly,Marbelis SandovalGuest Relation Coordinator.

5
Partner Couples

Customer service was excellent! Hotel was clean and in a convenient location to restaurants!

By on Aug 22, 2023

Review comment responded on Aug 23, 2023

Dear Katurah, Thank you for taking the time to leave us your message; Your comments are very important to us. We will more than happy to serve you again in your next trip.

5
Everyone

By on Jul 29, 2023

Review comment responded on Aug 18, 2023

Dear Emmanuel, Thank you for taking the time to rate our service, your opinion encourages us to continue providing an excellent experience, we hope to serve you soon.

4
Everyone

By on Jul 4, 2023

Review comment responded on Jul 24, 2023

Dear Chris,Thank you for taking the time to rate our service, your opinion encourages us to continue providing an excellent experience, we hope to serve you soon.

4
Everyone

By on Jun 20, 2023

Review comment responded on Jul 10, 2023

Estimado Andre, Gracias por tomarse el tiempo de calificar nuestro servicio, su opinión nos impulsa a seguir entregando un excelente servicio, esperamos poder atenderla pronto.

4
Everyone

By on Jun 7, 2023

Review comment responded on Jun 9, 2023

Dear Isaiah, Thank you for taking the time to rate our service, your opinion encourages us to continue providing an excellent experience, we hope to serve you soon.

5
Friends

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By on Apr 21, 2023

Review comment responded on Apr 21, 2023

Dear Ruth, Thank you for taking the time to rate our service, your opinion encourages us to continue providing an excellent experience, we hope to serve you soon.

5
Family

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By , from Miami on Apr 14, 2023

Review comment responded on Apr 14, 2023

Estimado Sr. Victor, Gracias por tomarse el tiempo de calificar nuestro servicio, su opinión nos impulsa a seguir entregando un excelente servicio, esperamos poder atenderla pronto

4
Everyone

They cleaned rooms daily most hotels don’t I really appreciated that. The location was great for me, everything was in walking distance or a short taxi ride away. The only bad experience that I had was by the hotel front desk and the bellman at the entrance they seemed racist to me.

By on Dec 22, 2022

Review comment responded on Dec 22, 2022

Dear Adrian, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

5
Family with small children

The Service and the food was exceptional

By on Dec 6, 2022

Review comment responded on Dec 7, 2022

Dear Gibran,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

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