Hyatt Regency Cartagena

4.5 star property
Luxury hotel with 2 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Hyatt Regency Cartagena

3 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers
Club Room, 1 King Bed, Ocean View | 1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding
Aromatherapy, Swedish massages, sports massages, body scrubs
Lobby sitting area
Aromatherapy, Swedish massages, sports massages, body scrubs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar

Explore the area

Map
Carrera 1 No 12-118, Cartagena, CO, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • Clock Tower
    ‪18 min walk‬
  • Cartagena de Indias Convention Center
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Club Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(18 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(8 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • 840 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(28 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

1 Bedroom Ocean View Residence

8.6 out of 10
Excellent
(4 reviews)
  • 775 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Residences with 1 bedroom

9.6 out of 10
Exceptional
(7 reviews)
  • 775 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Regency)

9.4 out of 10
Exceptional
(9 reviews)
  • 840 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(29 reviews)
  • 409 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(61 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(15 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Bay View (High Floor)

  • 409 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(8 reviews)
  • 409 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(4 reviews)
  • 409 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View (High Floor)

  • 408 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Bay View

9.4 out of 10
Exceptional
(32 reviews)
  • 409 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

2 Bedroom Residence

9.2 out of 10
Wonderful
(7 reviews)
  • 968 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite (Regency Executive)

  • 1227 sq ft
  • Sleeps 4
  • 1 King Bed

Suite (Regency Caribe)

  • 818 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Bay View (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (High Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Cartagena

Located in Bocagrande, Hyatt Regency Cartagena is adjacent to Bocagrande Beach and within a mile (2 km) of other popular sights like San Pedro Claver Church and Convent. This 380-room, 4.5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 2 restaurants.

What's nearby

  • Bocagrande Beach - 1 min walk - 0.0 miles
  • Clock Tower - 18 min walk - 1.0 mile
  • Cartagena de Indias Convention Center - 4 min drive - 1.1 miles
  • Castillo Grande Beach - 4 min drive - 1.5 miles
  • San Felipe de Barajas Castle - 4 min drive - 1.7 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Morena Marisqueria - ‬9 min walk
  • ‪51 Sky Bar - ‬2 min walk
  • ‪Edificio Seguros Bolivar - ‬5 min walk
  • ‪La Brioche - ‬8 min walk

About this property

Hyatt Regency Cartagena

Luxury hotel with 2 restaurants and 3 outdoor pools
Guests of Hyatt Regency Cartagena have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking if you drive. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
Guests can enjoy free WiFi and LCD TVs. Memory foam beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and bathrobes. IPod docks, minibars, and coffee makers are other standard amenities.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
Aqoral Spa has 1 treatment room. Services include sports massages, Swedish massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 96,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amacagua Lounge
  • Kokau

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (12,917 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 42 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 7 2025 to September 1 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for COP 80 per accommodation, per stay
  • Dogs and cats only
  • Pet weight must not exceed 44 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately COP 96000 per person
  • Pet fee: COP 80 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

Are free cancellation options available at Hyatt Regency Cartagena?

Hyatt Regency Cartagena offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Regency Cartagena?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Cartagena on Jul 14, 2025 start from $180.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt Regency Cartagena?

This hotel is situated in Bocagrande within a short 1-minute walk of Bocagrande Beach and also 18 minutes on foot from Clock Tower. You'll also find San Pedro Claver Church and Convent and Rio Cartagena Casino less than a mile away.

Is parking available on site at Hyatt Regency Cartagena?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hyatt Regency Cartagena?

Aqoral Spa is the hotel's spa and services include Swedish massages, sports massages, and aromatherapy. The spa is not open daily but only on select days.

Does Hyatt Regency Cartagena feature a casino?

No, Hyatt Regency Cartagena doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Cartagena?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Hyatt Regency Cartagena good for couples?

There are plenty of amenities for couples at this hotel, including 3 outdoor pools, a poolside bar, and 2 restaurants.

Are there hot tubs at Hyatt Regency Cartagena?

No, there isn't a spa tub at this hotel.

Does Hyatt Regency Cartagena have a restaurant that serves breakfast?

Yes, Hyatt Regency Cartagena has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hyatt Regency Cartagena allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt Regency Cartagena for a fee of COP 80 per accommodation, per stay. The property also provides food and water bowls.

Does Hyatt Regency Cartagena have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hyatt Regency Cartagena?

The closest major airport to Hyatt Regency Cartagena is Rafael Nunez Intl. Airport (CTG), which is 4.2 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Hyatt Regency Cartagena?

No, you won't find guestrooms with balconies at Hyatt Regency Cartagena.

Does Hyatt Regency Cartagena offer wedding services?

Take advantage of the wedding venue at Hyatt Regency Cartagena if you plan to say "I do" during your trip.

Hyatt Regency Cartagena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1060 out of 1329 reviews
Rating 8 - Good. 149 out of 1329 reviews
Rating 6 - Okay. 45 out of 1329 reviews
Rating 4 - Poor. 32 out of 1329 reviews
Rating 2 - Terrible. 43 out of 1329 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ester

Very good and one of the most convenient to stay. The staff is amazing the food excellent.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose A

Liked: Cleanliness, amenities, property conditions & facilities
Verry good 👍
Stayed 2 nights in May 2025

10/10 Excellent

Ana Carolina F

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work at the hotel are amazing, always very attentive. The pool has a wonderful view of the sea.
Stayed 7 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo, limpio, y un staff muy amable.
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Jose Pablo

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

James, Arlington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll be back. Nice pool bar area too.
Stayed 6 nights in Feb 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Wonderful room. Great pool.
Stayed 7 nights in Mar 2025

10/10 Excellent

Xavier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shirley from the breakfast room made our stay memorable
Stayed 3 nights in Apr 2025

10/10 Excellent

Katrina

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Randal, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
everything was wonderful!
Stayed 1 night in Mar 2025

8/10 Good

Sherly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Mar 2025

10/10 Excellent

debra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

LARA

Stayed 2 nights in Mar 2025

10/10 Excellent

Nickesha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very polite and eager to assist. The Hotel was clean and quiet which made for a relaxing experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Luis

Stayed 13 nights in Mar 2025

10/10 Excellent

Mariam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Mar 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, close by car to the wall city about 5 minutes driving. 2 pools functioning. They are doing renovations by you won notice it. Staff is super friendly, helpful with Uber, taxi, directions to places, and tips around the city. I had a great time. Dinner at the restaurant is recommended. Breakfast is enough but don’t expect a brunch. Plenty of restaurants at the wall city.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place in Catagena, beautiful building in front of the ocean, great view , amazing infinity pool and outstanding staff. Lost my credit card and one the hotel taxi drivers ( Rafael )found it and gave it back to me. Love Cartagena
Stayed 4 nights in Mar 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is one of the closest locations to the Old Town on the “beach side”. It has great pools with amazing ocean and city views. Our suite was spacious with a beautiful bathroom and again, spectacular views. Their check-in process was a little slow and we weee not able to check-in early and had to pay for an extra night to check-out at 5pm before our 8pm flight.
Stayed 4 nights in Dec 2024

10/10 Excellent

Edrine, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephane

Stayed 3 nights in Mar 2025

10/10 Excellent

Terri

Stayed 3 nights in Mar 2025

8/10 Good

Sherwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025