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Recent guest reviews

Reasonable place but very far from a 5 star rating. Tired facilities, next to a massive eyesore of an abandoned building.

Breakfast was excellent. Property nicely remodeled.

My sister, friend & I stayed here for 4 nights for a girls trip. This hotel was nothing short of AMAZING. From the comfortable rooms, short distance to the beach and the delicious breakfast buffet. The STAFF was so helpful with getting us taxis, giving us directions and overall just the warm environment they created for us by being so friendly. My friend pat me on the back for choosing this hotel and I am so happy that we did.

All was perfect, great staff. I would like to repeat

It’s location is great and about a 30 min walk tonwalled city, 5-10 mins cab ride to walled city and 10 mins cab ride to the airport.

I WAS GIVING ROOM 1803. IT WAS A 2 BEDROOM , 2 BATHROOM AND A LIVINGROOM W/BALCONY. THE ROOM WAS SPACIOUS AND THE 2 BATHROOM WAS A PLUS. WE HAD A SIDE VIEW OF THE OCEAN WITH VIEW TO A NEW CONSTRUCTION. WE NEVER HEAD NOISE FROM THE CONSTRUCTION. THE BREAKFAST WAS EXCELLENT.

the hotel was very nice in a good location and the service was excellent

We chose Cartagena as our Honey Moon destination and the experience did not fail us. The city and its people can not be described with the word hospitable what we experienced goes beyond that. The hotel staff were patient, understanding, pleasant and professional specially Jason and Ingrid at the front desk. They treated us as if we were old friends. We were also very much impressed and pleasantly surprised by a cab Driver (Felix Herinquez) who is affiliated, to certain degree, with the hotel. Felix treated us with honesty and respect. He went above and beyond the call of duty. The treatment we received from him has no monetary value...we found a friend in a far way land. What a city, what a people, what an experience. Cartageneans, you have reasons an a wonderful city to be proud. Nally and Domingo, newly weds!!!

Stayed here a few days for a business trip. Location was good and the staff was helpful. Not sure about the amenities.

Great location, staff were very polite and friendly. Room was spacious, clean and fresh good bedding every day. Breakfast buffet fantastic. Was very happy!

We loved the breakfast buffet and the unexpected friendliness from the staff. Transportation was easily accessible and affordable to any point of interest. The beach across from hotel was a little too hectic with jet sky's so we move to the adjacent beach and it was a little better, but the best option was Isla del Encanto one of the 27 islands 40 minutes away by boat.

Capilla del Mar is a very pretty high rise hotel right on the Bocagrande beach. The food is very good. They have a nice small pool on the top floor with a bar. The staff is very thoughtful and friendly. The work-out room is nothing to write home about. Less than 10 minutes from the old city and less than a half hour from the airport.

Good Hotel, Good location, and great breakfast. The view from the room or restaurants in amazing!

This is a great hotel, but they are remodeling many of the rooms, so some of the rooms are very old and dreary. If you are lucky enough to get a newly remodeled room, you just hit a home run. The new rooms are amazing. The staff is the best, and the breakfast is amazing, and the location is perfect.

I arrived to the hotel very sick as I had food poisoning. They helped me with a quick chek-in and called the burde to my room, who then called the doctor. They helped me get my prescription and checked how I was feeling the next day. I was very happy with the service. My room was not refurbished as some others were, but it was very spatious. The air conditioning in the common areas is really, really cold so be prepared for that. Rooms with an ocean view really do have a fantstic view! I would definitely stay there again!

It was a little disappointing. When we checked in we were asked if we wanted to upgrade to a newer room it's extra per night. Placed a collect call thru the operator & got charged over $66,000 pesos for a 17 min call. If you need to make a call from the hotel don't. They say one thing & you are charged something different. I was charged about $40 for the call.

Overall acceptable rooms and service. Decor may need some fresh look. Breakfast buffet was the best experienced while vacationing in Cartagena. Even the Hilton did not have this type of spread in the morning. Nice little beach on front of Hotel (but too many vendors breaking chops all the time). Good security. I will go there again. I missed the good coffe and the variety of (local) pastries in the morning.

Bocagrande Carrera 1 Calle 8 #12 Cartagena Bolivar

Hotel highlights

  • Steps from Bocagrande Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Bocagrande, Hotel Capilla del Mar is adjacent to Bocagrande Beach and within a 10-minute walk of other popular attractions like Rio Cartagena Casino. This 4-star hotel has 202 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: RESTURANTE DEL BUFFET specializes in local and international cuisine and serves breakfast, lunch, and dinner; RESTAURANTE SAN MARINO offers relaxing ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

Hotel Capilla del Mar's 202 rooms provide balconies, refrigerators, and safes. Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. In-room massages are available, and other amenities include phones and desks. Bathrooms are shared.


Property features

Guests staying at Hotel Capilla del Mar enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with a shuttle from the airport to the hotel (available 24 hours) for COP 50000 per vehicle. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a conference center, a business center, and coffee/tea in a common area.

Room options

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

2 Double Beds | Sleeps 3

Junior Suite, Balcony, Ocean View

1 Queen Bed | Sleeps 2

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

1 King Bed and 2 Twin Beds | Sleeps 4

Guest reviews for Hotel Capilla del Mar

Everyone (7) Couples (8) Business (7) Family (8) Other (3) Friends (3)
3
Friends

Reasonable place but very far from a 5 star rating. Tired facilities, next to a massive eyesore of an abandoned building.

By on Feb 18, 2021

Review comment responded on Feb 24, 2021

Dear Guest, Thank you for your comments. I apologize for the inconveniences and I will personally take care to avoid in the future these circumstances. Cordially yours, JULIA A. ARTETA MARTÍNEZ

5
Everyone

By on Dec 23, 2020

Review comment responded on Feb 12, 2021

Thank you for your rate. For us is very important to know how has been your experience. We hope to see you soon back in Cartagena.

5
Family

Breakfast was excellent. Property nicely remodeled.

By on Oct 21, 2019

Review comment responded on Oct 22, 2019

Dear guest, We kindly appreciated the time you took to share your experience. We are glad you enjoy our poroperty, the attention, services, and our breakfast. Best regards, JULIA A. ARTETA

5
Family

My sister, friend & I stayed here for 4 nights for a girls trip. This hotel was nothing short of AMAZING. From the comfortable rooms, short distance to the beach and the delicious breakfast buffet. The STAFF was so helpful with getting us taxis, giving us directions and overall just the warm environment they created for us by being so friendly. My friend pat me on the back for choosing this hotel and I am so happy that we did.

By on Aug 18, 2019

Review comment responded on Aug 18, 2019

Dear Laura, Thank you for your comments about your experience in our hotel. It is very important to us to know our guests opinion. Your comments encourage and motivate us to serve our guests better every day! We look forward to seeing you again in the near future and serve you once again. Sincerely, JULIA A. ARTETA MARTÍNEZ

5
Everyone

All was perfect, great staff. I would like to repeat

By on Jul 31, 2019

Review comment responded on Jul 31, 2019

Dear guest, Thank you for taking the time to share with us your experience at the Capilla del Mar hotel. It will be a real pleasure to wellcome you back again at this, your house in Cartagena. Cordially yours, JULIA A. ARTETA MARTINEZ

5
Everyone

By on Mar 20, 2019

Review comment responded on Apr 1, 2019

Dear Guest, Thank you for your comments about your experience in our hotel. It is very important to us to know our guests opinion. Your comments encourage and motivate us to serve our guests better every day! We look forward to seeing you again in the near future and serve you once again. Sincerely, JULIA A. ARTETA MARTÍNEZ

4
Friends

It’s location is great and about a 30 min walk tonwalled city, 5-10 mins cab ride to walled city and 10 mins cab ride to the airport.

By on Feb 18, 2019

Review comment responded on Feb 18, 2019

Dear guest, We kindly appreciated your comments and the time you took to share your experience. Is so heartwarming read this nice experience with the city and the hotel as well, we work to generate these experiences. Best regards, Julia Arteta

4
Everyone

I WAS GIVING ROOM 1803. IT WAS A 2 BEDROOM , 2 BATHROOM AND A LIVINGROOM W/BALCONY. THE ROOM WAS SPACIOUS AND THE 2 BATHROOM WAS A PLUS. WE HAD A SIDE VIEW OF THE OCEAN WITH VIEW TO A NEW CONSTRUCTION. WE NEVER HEAD NOISE FROM THE CONSTRUCTION. THE BREAKFAST WAS EXCELLENT.

By , from NEW YORK, NY on Nov 7, 2018

Review comment responded on Nov 14, 2018

Dear Guest, Thank you for your comments about your experience in our hotel. It is very important to us to know our guests opinion. Your comments encourage and motivate us to serve our guests better every day! We look forward to seeing you again in the near future and serve you once again. Sincerely, JULIA A. ARTETA MARTÍNEZ

5
Everyone

By on Nov 6, 2018

Review comment responded on Nov 14, 2018

Dear guest, We kindly appreciated your comments and the time you took to share your experience. Is so heartwarming read this nice experience with the city and the hotel as well, we work to generate these experiences. Best regards, Julia Arteta

5
Everyone

the hotel was very nice in a good location and the service was excellent

By on Aug 27, 2018

Review comment responded on Aug 30, 2018

Dear Guest, Thank you for your comments about your experience in our hotel. It is very important to us to know our guests opinion. Your comments encourage and motivate us to serve our guests better every day! We look forward to seeing you again in the near future and serve you once again. Sincerely, JULIA A. ARTETA MARTÍNEZ

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