Skip to main content
Beginning of main content

Recent guest reviews

excelent service thank you!!

.....

.....

The staff and pool are nice. Great view from the gorgeous room.

Everything was excellent good service nice places

Dann Carlton Cartagena is a well located option, amazing having direct access to the beach, actually it is the only one with that option. Rooms are very comfortable, some ones has a balcony for an amazing view. For only a few steps you con go to many restaurants and shop

We had a very good time during our first trip to Columbia, but I will warn black American female visitors that they need to be aware of the insidious colorism we experienced at this hotel. We were repeatedly asked to pay cash for our poolside drinks and food; we were often ignored by the poolside wait staff while they bent over backward to accommodate non-black guests. As the only black women at the hotel the entire time, it was disappointing -- and at times infuriating-- to be treated so rudely. To make matters worse, it seemed that the Latinas who worked at the hotel bar/restaurant were the most suspicious of us and thus the rudest. Although I had a Gold Amex on file, they pretended that I did not have guest purchasing privileges and could not charge food and beverages to my room. There were only two of us (both middle-aged, female professionals) and I was shocked by the utter lack of cultural competency displayed by the staff. I would caution any other black women who select this property to have a meeting with the manager about your expectations. Hotel Dann is one of the few tourist hotels with beachfront access which is why we chose this particular property. We were there the week before the stay at home orders in the United States, so we were a bit nervous about our health safety during the pandemic. The hotel is very clean. The beds were nice and the air conditioning was consistent. Our bathroom was well-stocked and adequate for our 5-day visit.

The people at the hotel were very nice and professional!

The staff were excellent! From the front desk to the bell hops getting your taxis to the food service workers (special thanks to Alberto for going out of his way for us). The breakfast was above and beyond, omelet made to order, three fresh juices (different each day). A breakfast soup & other hot Colombian breakfast items. Also cold cereal items and fresh fruits. The pool is beautiful, towels supplied. I would stay again. There is a small convenience store directly across the street. We had a room with a balcony, great for relaxing. A clothesline is in the shower as well. FYI: in Colombia you don’t flush toilet paper...ANYWHERE. There’s garbage cans next to the toilets.

We had a terrific time and the it was a great hotel!! We would go there again!

Staff is extremely friendly and helpful. Amazing service.

I like the location. I don't like staff share sensitive information with external people

the breakfast was the same every day and not good, and the service at the pool and the staff in restaurant not everyone was nice they dont even use the word, welcome, only in the entrance of the hotel the security guards were nice ,the person in charged of tours in the entrance of the hotel was not helpfull and nice neither, i have to step out of the hotel to look for better service ,other then that the room was perfect .

Calle 1A 1-60, El Laguito Cartagena Bolivar

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in El Laguito, Hotel Dann Cartagena is within a few miles (5 km) of popular sights such as Clock Tower and Plaza Santo Domingo. This 4-star hotel has 100 guestrooms and offers an outdoor pool, free in-room WiFi, and a 24-hour business center.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

All of Hotel Dann Cartagena's 100 soundproofed rooms provide iPod docks, minibars, and laptop-compatible safes. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones and desks are other standard amenities.


Property features

Guests of Hotel Dann Cartagena have access to an outdoor pool, a children's pool, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available on request) for COP 70000 per vehicle one-way, as well as an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include a conference center, a 24-hour business center, and a computer station.

Room options

Superior Twin Room, Ocean View

2 Twin Beds and 1 Twin Sofa Bed | Sleeps 3

Standard Room, 1 King Bed, City View

1 King Bed | Sleeps 2

Standard Room, 2 Twin Beds, City View

2 Twin Beds | Sleeps 2

Superior Room, 1 King Bed with Sofa bed, City View

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Guest reviews for Hotel Dann Cartagena

Everyone (27) Couples (2) Family (6)
5
Partner Couples

excelent service thank you!!

By on Oct 31, 2021

Review comment responded on Nov 19, 2021

Dear Mr. Puin We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the love we put into each of our functions. Thanks for the comments expressed about our products and services, for us it is essential to always have your feedback to maximize the quality and excellence of our processes, always offering the best. We hope to have the pleasure of serving you again.

4
Everyone

.....

By on Oct 17, 2021

Review comment responded on Oct 21, 2021

Estimado Sr. Ronald Gracias por dejarnos ser parte de sus días y más aún por hacernos saber con detalles su experiencia en Cartagena. ¡Esperamos que vuelvan pronto!

5
Everyone

.....

By on Oct 14, 2021

Review comment responded on Oct 15, 2021

Dear Ronald We thank you for your important comments, we are glad to know that you enjoyed the service that our work team was able to offer and that you felt the warmth that we place in each of our tasks, thank you for the recognition, your comments have been shared with the work team.

5
Everyone

By on Sep 29, 2021

Review comment responded on Mar 18, 2022

Estimado Sr. Miguel Gracias por dejarnos ser parte de sus días y más aún por hacernos saber con detalles su experiencia en Cartagena.

5
Everyone

By on Aug 3, 2021

Review comment responded on Mar 18, 2022

Estimado Sr. David, Gracias por dejarnos ser parte de sus días y más aún por hacernos saber con detalles su experiencia en Cartagena.

3
Everyone

The staff and pool are nice. Great view from the gorgeous room.

By on Jun 4, 2021

Review comment responded on Jul 8, 2021

Dear Guest, We sincerely thank the comments you sent and shared. You listed several aspects that your stay was fantastic and full of great memories.  Best wishes and come back soon.

5
Partner Couples

Everything was excellent good service nice places

By on Mar 28, 2021

Review comment responded on Apr 3, 2021

Dear Guest We would like to express our sincere appreciation for the positive review posted regarding your recent stay with us. The level of detail denotes an excellent impression with emphasis to our facilities. Our team is very committed to provide an unforgettable stay.

4
Everyone

By on Nov 24, 2020

Review comment responded on Nov 25, 2020

Estimado Huésped, Gracias por dejarnos ser parte de sus días y más aún por hacernos saber con detalles su experiencia en Cartagena. ¡Esperamos que vuelvan pronto!

4
Everyone

By on Nov 24, 2020

Review comment responded on Nov 25, 2020

Estimado Huésped, Gracias por dejarnos ser parte de sus días y más aún por hacernos saber con detalles su experiencia en Cartagena. ¡Esperamos que vuelvan pronto!

5
Friends

Dann Carlton Cartagena is a well located option, amazing having direct access to the beach, actually it is the only one with that option. Rooms are very comfortable, some ones has a balcony for an amazing view. For only a few steps you con go to many restaurants and shop

By on Sep 19, 2020

Review comment responded on Sep 19, 2020

Dear Guest, We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the love we put into each of our functions. Thanks for the comments expressed about our products and services, for us it is essential to always have your feedback to maximize the quality and excellence of our processes, always offering the best. We hope to have the pleasure of serving you again.

url importing http://www.orbitz.com/Cartagena-Hotels-Hotel-Dann-Cartagena.h1797009-p2.Hotel-Reviews
There was an error importing /Cartagena-Hotels-Hotel-Dann-Cartagena.h1797009-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Cartagena-Hotels-Hotel-Dann-Cartagena.h1797009-p2.Hotel-Reviews

Frequently asked questions