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The Westin Cancun Resort & Spa

Property class: 4

Choose dates to view prices

Photo gallery for The Westin Cancun Resort & Spa

An aerial view of a resort with multiple swimming pools, a beach area, and a beachfront promenade.
A room with large windows, a buffet counter with pastries, and a view of the ocean.
A seaside restaurant with outdoor seating overlooking the ocean.
A balcony with a view of the ocean, a wicker lounge chair, and a white wall.
A pool with lounge chairs and umbrellas, overlooking a beach.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk, a chair, and a balcony with a view.

Deluxe Room, 2 Double Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

A hotel room with a large bed, a TV, a desk with a bowl, a chair, and a view of a body of water through a sliding door.

Room, 1 King Bed, Lagoon View

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

A hotel room with two beds, a TV, a dining area with a view, and a balcony.

Room, 2 Double Beds, Lagoon View

8.6 out of 10
Excellent
(12 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk with a computer, a chair, a TV, and a view of the ocean.

Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Lagoon View

A hotel room with two beds, a desk, a chair, a view of a body of water, and a balcony.

Deluxe Room, 2 Double Beds, Balcony, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

A hotel room with a bed, a desk, a chair, a TV, a balcony with a view, and a painting on the wall.

Deluxe Room, 1 King Bed, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

A dining area with a large table set for six, a view of the ocean, and a decorative wall panel.

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Lagoon View

A modern hotel room with a large bed, a sofa, a TV mounted on the wall, a view of the sea, and a dining area.

Junior Suite, 1 Bedroom, Lagoon View

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a TV.

Deluxe Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

A living room with a sofa, a glass coffee table, and a view of the sea through a sliding door.

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

A hotel room with a bed, a chair, a table, a view of the ocean, and a balcony.

Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

A modern hotel room with a balcony, a flat-screen TV, a dining area, and a sofa.

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

A modern hotel room with a balcony, a flat-screen TV, a dining area, and a sofa.

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Balcony, Ocean View

A hotel room with a large bed, a television mounted on the wall, a small table with a plant, and a view of the ocean through a sliding glass door.

Villa, 2 Bedrooms, Balcony, Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Balcony, Ocean View

A bedroom with a large window, a bed, a nightstand, and a view of the ocean.

Presidential Suite, 1 Bedroom, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View

A balcony with a view of a body of water, a beach, and distant buildings.

Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony, Lagoon View

A hotel room with a bed, a desk with a vase of flowers, a television, and a balcony with a view of greenery and buildings.

Suite, 2 Bedrooms, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Balcony, Lagoon View

A hotel room with a bed, a desk with a vase of flowers, a television, and a balcony with a view of greenery and buildings.

Suite, 3 Bedrooms, Balcony, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Villa, 3 Bedrooms, Balcony, Ocean View

A hotel room with a large bed, a television mounted on the wall, a small table with a plant, and a view of the ocean through a sliding glass door.

Villa, 3 Bedrooms, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Nichupté Lagoon, The Westin Cancun Resort & Spa is within 2 miles (3 km) of other popular sights such as El Rey Archaeological Zone. This 379-room, 4-star hotel welcomes guests with 4 outdoor pools, 3 restaurants, and a private beach.

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.2 miles
  • Iberostar Cancun Golf Course - 3 min drive - 1.8 miles
  • Delfines Beach - 4 min drive - 2.2 miles
  • La Isla Shopping Mall - 12 min drive - 7.0 miles
  • Langosta Beach - 24 min drive - 12.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Sun Palace - ‬7 min walk
  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Azvl - ‬8 min walk
  • ‪La Estancia - ‬5 min drive

About this property

The Westin Cancun Resort & Spa

Guests staying at The Westin Cancun Resort & Spa enjoy access to 4 outdoor pools, a 24-hour gym, and a sauna. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include outdoor tennis courts, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and LED TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Fitness classes
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • Lifeguards
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 005-007-000163/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

Is free cancellation available at The Westin Cancun Resort & Spa?

The Westin Cancun Resort & Spa provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Westin Cancun Resort & Spa?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at The Westin Cancun Resort & Spa on Nov 15, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Westin Cancun Resort & Spa?

This hotel is situated in Zona Hotelera within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. You'll also find Delfines Beach and Iberostar Cancun Golf Course within a short drive.

Will I be able to park at The Westin Cancun Resort & Spa?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Is there a spa at The Westin Cancun Resort & Spa?

Spa services at the hotel include beach massages.

Does The Westin Cancun Resort & Spa have a casino at the property?

No, The Westin Cancun Resort & Spa doesn't have a casino.

Is there an indoor pool at The Westin Cancun Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

What amenities will couples enjoy at The Westin Cancun Resort & Spa?

This beachfront hotel offers plenty of amenities for couples including 3 restaurants, 4 outdoor pools, and a swim-up bar.

Does The Westin Cancun Resort & Spa have a hot tub?

No, but this hotel does have a sauna.

Does The Westin Cancun Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, The Westin Cancun Resort & Spa has 3 restaurants, and serves breakfast for a surcharge.

Does The Westin Cancun Resort & Spa allow pets to stay for free?

No, pets aren't allowed at The Westin Cancun Resort & Spa though service animals are welcome.

Does The Westin Cancun Resort & Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Westin Cancun Resort & Spa?

The closest major airport to The Westin Cancun Resort & Spa is Cancun Intl. Airport (CUN), which is 7.4 mi away (12 minutes by car).

Can I book a room with a balcony at The Westin Cancun Resort & Spa?

Yes, some guestrooms at The Westin Cancun Resort & Spa offer a furnished balcony and may feature ocean views.

Does The Westin Cancun Resort & Spa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at The Westin Cancun Resort & Spa.

The Westin Cancun Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1984 out of 3374 reviews
Rating 8 - Good. 757 out of 3374 reviews
Rating 6 - Okay. 352 out of 3374 reviews
Rating 4 - Poor. 125 out of 3374 reviews
Rating 2 - Terrible. 156 out of 3374 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
great resort, loved our stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and the breakfast buffet is good!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,friendly Staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay highly recommend
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is amazing , the staff is friendly
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location And helpful staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
10/10 staff 10/10 value Had a great stay, beyond our expectations given the price
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was very helpful!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vary calm place for vacation
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay . Staff was great . Beds where comfortable and our room felt like a home away from home.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and easy to get around. Food was excellent and the activities were fun.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most valuable thing about the whole experience with this resort was the people that works there, everyone was so friendly and welcoming and professional. We really enjoyed our time there.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean room and affordable
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was wonderful!
Stayed 15 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing place
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful outdoor pools and the concierge desk are very helpful
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and relaxed atmosphere
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location- quiet with so many pools and of course the beach. Restaurants had nice variety of great food. If looking to venture more into the hotel zone a cheap bus ride - right outside the door is $1
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous and helpful
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay! The hotel and staff were absolutely wonderful, and the service exceeded my expectations. Everyone was friendly, welcoming, and made our stay so enjoyable. I highly recommend staying here and would definitely return!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is family oriented and well maintained. The entire stay was relaxing and peaceful. Last but not least, the spa was amazing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bernardo with Concierge got us a great deal on excursions and helped plan our stay
Stayed 5 nights in Jul 2026

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