Location was great . But the internet signal was not reliable. Also we misplaced our key and had to pay $100 pesos for an additional card key. They wouldn’t let me check in at 252 had to wait in the car until exactly 3pm. The property had 2 pools only one was in use despite the photos. Also upon check out I had to wait for them to inspect the room, that was super uncomfortable. The room listing said city view, all we could see was the back side of someone’s home. The only nice staff encounter we had was with the breakfast server. The others were prissy and not very welcoming.
The location is less to be desired but served its purpose for a short stay. Our TV kept going in and out of service and the internet was either down or they gave us the incorrect password.
This hotel is very nice and clean. I felt like I paid for a top dollar hotel.
It was very clean and a great location .good local restaurants and bus service
Great customer service. Clean rooms. Highly recommend.
Great hotel, staff is friendly easy check in/out . Room was clean police was nearby all the time so made me feel safe . Would definitely visit again in future.
La habitación es exactamente igual a las fotos, no tuve ninguna sorpresa con nada. Todo muy acorde al precio del hotel. Obviamente no es la mejor ubicación si es tu primera vez en Cancún, pero los alrededores del hotel también tiene muchas experiencias.
Me parece un buen hotel es cómodo y económico, es recomendable y lo recomiendo.
No tiene agua caliente, es un terror bañarse con agua helada. El restaurante esta pésimo, no manejan refrescos, la comida sin sabor. La ubicación esta céntrica, tiene estacionamiento cerrado. El cuarto y el personal ni excelente ni decepcionante, queda enmedio.
Located in Downtown Cancun within a short walk of Market 28, Hotel Kavia is within a mile (2 km) of other popular sights such as Plaza Las Americas. This 62-room, 3-star hotel has a restaurant, an outdoor pool, and free valet parking.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Continental breakfast is offered for a fee each morning from 7 AM to 11 AM.
The 62 air-conditioned accommodations feature balconies or patios and afford space to spread out with a separate bedroom. Flat-screen TVs come with cable channels. Free bottled water, safes, and desks are also standard.
Hotel Kavia features an outdoor pool, free WiFi in public areas, and a business center. Free valet parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. This hotel also has a terrace.
Location was great . But the internet signal was not reliable. Also we misplaced our key and had to pay $100 pesos for an additional card key. They wouldn’t let me check in at 252 had to wait in the car until exactly 3pm. The property had 2 pools only one was in use despite the photos. Also upon check out I had to wait for them to inspect the room, that was super uncomfortable. The room listing said city view, all we could see was the back side of someone’s home. The only nice staff encounter we had was with the breakfast server. The others were prissy and not very welcoming.
The location is less to be desired but served its purpose for a short stay. Our TV kept going in and out of service and the internet was either down or they gave us the incorrect password.
Thanks for staying with us! Your opinion is very important to us.
This hotel is very nice and clean. I felt like I paid for a top dollar hotel.
Thanks for staying with us! Your opinion is very important to us.
It was very clean and a great location .good local restaurants and bus service
Thanks for staying with us! Your opinion is very important to us.
Great customer service. Clean rooms. Highly recommend.
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
Great hotel, staff is friendly easy check in/out . Room was clean police was nearby all the time so made me feel safe . Would definitely visit again in future.
We appreciate your comments as they help us improve day by day. Have a nice day!
La habitación es exactamente igual a las fotos, no tuve ninguna sorpresa con nada. Todo muy acorde al precio del hotel. Obviamente no es la mejor ubicación si es tu primera vez en Cancún, pero los alrededores del hotel también tiene muchas experiencias.
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
Me parece un buen hotel es cómodo y económico, es recomendable y lo recomiendo.
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
No tiene agua caliente, es un terror bañarse con agua helada. El restaurante esta pésimo, no manejan refrescos, la comida sin sabor. La ubicación esta céntrica, tiene estacionamiento cerrado. El cuarto y el personal ni excelente ni decepcionante, queda enmedio.
Abordaremos este problema directamente
Thank you for share your oppinion with us. We are going to investigate it to try to solve it. We are sorry that you had any problems during your stay, however we hope that you can give us another opportunity to improve your experience with us.