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Mex Hoteles

4.0 star property

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Photo gallery for Mex Hoteles

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Reception
Front of property
Restaurant
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
28 Av Carlos Nader 2, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪6 min walk‬
  • Place, Las Palapas Park
    ‪8 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard King

Standard King | Minibar, in-room safe, desk, laptop workspace

Standard King

8.2 out of 10
Very good
(50 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for STANDARD DOUBLE

STANDARD DOUBLE | Minibar, in-room safe, desk, laptop workspace

STANDARD DOUBLE

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Cancun

Located in Downtown Cancun, Mex Hoteles is within a 10-minute stroll of sights such as Benito Juarez Municipal Building and Mercado 23. This 100-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Mercado 23 - 6 min walk - 0.4 miles
  • Las Palapas Park - 8 min walk - 0.5 miles
  • Benito Juarez Municipal Building - 10 min walk - 0.5 miles
  • Plaza 28 - 19 min walk - 1.0 mile
  • Plaza Las Americas - 5 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Subway - ‬8 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪El Paisano Del 23 - ‬9 min walk
  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬2 min walk

About this property

Mex Hoteles

At Mex Hoteles, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Guests can expect free WiFi and 49-inch Smart TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Frequently asked questions

Is free cancellation available at Mex Hoteles?

Mex Hoteles provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mex Hoteles?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Mex Hoteles on Jun 1, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mex Hoteles?

This hotel is situated in Downtown Cancun within a short 11-minute walk of Las Palapas Park and also 10 minutes on foot from Mercado 23. You'll also find Ultramar Ferry Puerto Juárez and Plaza Las Americas within a short drive.

Is parking available on site at Mex Hoteles?

Yes, covered self parking is offered for free at the hotel.

Does Mex Hoteles feature a casino on the premises?

No, Mex Hoteles doesn't have a casino.

Will I find an indoor pool at Mex Hoteles?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Is Mex Hoteles a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Mex Hoteles have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mex Hoteles feature a restaurant that includes a breakfast menu?

No, Mex Hoteles doesn't have a restaurant that serves breakfast.

Will Mex Hoteles allow pets to stay for free?

No, pets and service animals aren't allowed at Mex Hoteles.

Does Mex Hoteles have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Mex Hoteles?

The closest major airport to Mex Hoteles is Cancun Intl. Airport (CUN), which is 11.5 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Mex Hoteles?

Yes, some guestrooms at Mex Hoteles offer a balcony/patio and may feature city views.

Mex Hoteles Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 256 out of 536 reviews
Rating 8 - Good. 124 out of 536 reviews
Rating 6 - Okay. 81 out of 536 reviews
Rating 4 - Poor. 25 out of 536 reviews
Rating 2 - Terrible. 50 out of 536 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
The staff were really friendly and very helpful to an first time visitor to Mexico, particularly a senior!!
Stayed 1 night in Jan 2026

8/10 Good

Dulce

Stayed 1 night in Dec 2025

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, amenities
On arrival I was told that the property was going to renovate the rooftop. I asked for compensation and they said they would get back to me and they never did.
Stayed 2 nights in Jan 2026

2/10 Terrible

Donald

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
They renovated the rooftop without informing guests. Construction was noisy and the pool, restaurant, and rooftop were closed osed. Fortunately, the gym was open but they still have not repaired the touchscreen on their bike which I requested in December.
Stayed 3 nights in Jan 2026

6/10 Okay

Denise

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
You get what you pay for , that’s all I’m saying.
Stayed 1 night in Jan 2026

8/10 Good

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, nice lobby, nice pool area and bar. Safe with Security, underground parking, pretty easily accessible to some good restaurants, some WAY overpriced so watch for tourist traps. It shouldn't cost $45 for a breakfast toast with a couple eggs and a juice.. The options are confusing at the hotel, no one speaks English.
On the way to Karaoke Bar, good Taco's! Main Strip, beside Hotel.
Beauty around.
Ferry view to Isla Mujeres (45 min walk) 10 min by car.
Isla Mujeres ($40 return ticket CDN)
Stayed 7 nights in Jan 2026

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the Ado bus terminal. Excellent breakfast & very nice roof bar.
Stayed 1 night in Dec 2025

8/10 Good

DAVID

Business traveler
I have stayed here 5-6 times. This was the best! Hot water! Safe, secure and air conditioned worked and pool was open. Worth the money
Stayed 4 nights in Jan 2026

6/10 Okay

Andre

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Hôtel manque d'entretien. Lit confortable, réception cordiales et ouvert 24h sécurité présente. Les planchers sont dégradées et les installations manquent d'entretien. Trop dispendieux pour la prestation.
Stayed 2 nights in Jan 2026

6/10 Okay

ULISES

Liked: Cleanliness
The first day we did not hace a good impression because a/c and hot water were not working, the lights in the hallway were poor and the mirror en the bathroon
Stayed 6 nights in Dec 2025

6/10 Okay

Elizabeth

Many problems, the shower had no hot water, the toilet wouldn’t flush, the AC would only turn off at the electrical board, the breakfast the first morning was terrible, our room was cleaned while we were at the beach but they didn’t leave us towels for 3 hours so we couldn’t shower, the door to the balcony didn’t lock and the safe was faulty. We had a room on the 4th floor and weren’t informed that there was a noisy bar above us which was a nightmare on our first night They did move us to another room after a written complaint and twice to the reception.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ram

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 4 nights in Dec 2025

2/10 Terrible

Xuan

Disliked: Cleanliness, staff & service, amenities
Room very loud
Stayed 4 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Stayed 3 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
The staff on the rooftop are second to none. Great gym. Nice cool pool. I will definitely be staying there again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Dec 2025

6/10 Okay

john

Liked: Cleanliness, amenities, property conditions & facilities
This is not a bad spot I’d book it again it’s quiet
Stayed 2 nights in Nov 2025

10/10 Excellent

Likhith

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spacious rooms totally worth it
Stayed 4 nights in Oct 2025

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Room was hot A/C not working right bed a little hard other than that good.
Stayed 1 night in Oct 2025

10/10 Excellent

Kobe

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, kind, supportive and welcoming.
Stayed 9 nights in Oct 2025

10/10 Excellent

cherie

Stayed 1 night in Oct 2025

4/10 Poor

Kaya

Disliked: Cleanliness, property conditions & facilities
The alleys surrounding the hotel was so bad. Me and my friend Unfortunately, very poor AC which was the main downside of our stay. As for the area around the property was
Stayed 2 nights in Oct 2025

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