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La casa de los Alcatraces

2.0 star property

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Photo gallery for La casa de los Alcatraces

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Front of property
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
49 Alcatraces, Cancún, QROO, 77500
  • Place, Las Palapas Park
    ‪2 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪3 min walk‬
  • Place, Plaza 28
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 2 Double Beds, Non Smoking

  • 2153 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Mobility Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 2 Double Beds, Mobility Accessible, Non Smoking

  • 2153 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

  • 1938 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Mobility Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Mobility Accessible, Non Smoking

  • 2045 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • 1938 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Mobility Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Mobility Accessible, Non Smoking

  • 2045 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

  • 2153 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 2207 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Downtown Cancun, La casa de los Alcatraces is adjacent to Las Palapas Park and within a 10-minute stroll of PlayCity Casino. This 12-room hostel welcomes guests with in-room amenities like sitting areas, refrigerators, and microwaves.
View more Hostels in CancunOpens in a new window

What's nearby

  • Las Palapas Park - 2 min walk - 0.1 miles
  • Benito Juarez Municipal Building - 3 min walk - 0.2 miles
  • Plaza 28 - 9 min walk - 0.5 miles
  • Mercado 23 - 11 min walk - 0.6 miles
  • Plaza Las Americas - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪11:11 Club - ‬3 min walk
  • ‪Hunter Bar - ‬1 min walk
  • ‪Cheester - ‬2 min walk
  • ‪El Mercado De Las Delicias - ‬6 min walk
  • ‪Las Quekas - ‬3 min walk

About this property

La casa de los Alcatraces

Guests staying at La casa de los Alcatraces enjoy free WiFi in public areas, a computer station, and a water dispenser. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. This smoke-free hostel also has a TV in a common area.
Guests can stay connected with free WiFi. Other standard amenities include sitting areas, refrigerators, and microwaves. Change of bedsheets is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 6 2026 to March 6 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 60 per pet, per night, plus a one-time cleaning fee of MXN 100 and a deposit of MXN 100 per stay
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 100 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 100 per stay
  • Pet fee: MXN 60 per pet, per night plus MXN 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 02455116

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Frequently asked questions

What's there to do within easy reach of La casa de los Alcatraces ?

This hostel is situated in Downtown Cancun within a 10-minute walk of Las Palapas Park and PlayCity Casino. You'll also find Plaza Las Americas and Puerto Cancun Marina Town Center within a short drive.

Will I be able to park at La casa de los Alcatraces ?

No, this hostel doesn't offer parking.

Does La casa de los Alcatraces have a casino on the premises?

No, La casa de los Alcatraces doesn't have a casino.

Is there an indoor pool at La casa de los Alcatraces ?

No, there is no indoor pool at this hostel.

What will couples enjoy most about a stay at La casa de los Alcatraces ?

Amenities at this hostel that appeal to couples include concierge services and a 24-hour front desk.

Does La casa de los Alcatraces have a hot tub?

No, this hostel doesn't have a spa tub.

Does La casa de los Alcatraces have a restaurant with a breakfast menu?

No, La casa de los Alcatraces doesn't have a restaurant that serves breakfast.

Will La casa de los Alcatraces allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at La casa de los Alcatraces for a fee of MXN 60 per pet, per night. A deposit of MXN 100 per stay is collected.

Does La casa de los Alcatraces have connecting rooms?

No, this hostel doesn't feature connecting guestrooms.

How far is the airport from La casa de los Alcatraces ?

The closest major airport to La casa de los Alcatraces is Cancun Intl. Airport (CUN), which is 11.2 mi away (25 minutes by car).

Can I book a room with a balcony at La casa de los Alcatraces ?

Yes, some rooms at La casa de los Alcatraces offer a balcony.

La casa de los Alcatraces Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Christofer

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent. Thanks to Ulises, everything was much easier, his recommendations were a huge help. I really enjoyed my stay and will definitely stay at La Casa de los Alcatraces again on my next trip.
Stayed 3 nights in Dec 2025

10/10 Excellent

MIGUEL DE JESUS

Traveled with family
Liked: Cleanliness, property conditions & facilities
La cama y las almohadas muy cómodas y muy amable el anfitrión
Stayed 1 night in Jan 2026