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Hotel Soberanis

2.5 star property

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Photo gallery for Hotel Soberanis

A spacious dining area with wooden tables and chairs, a long bench with cushions, and a high ceiling with exposed beams.
A wooden table with a unique design, two chairs with mesh backs, and a wooden wall with vertical slats in the background.
A modern kitchen with a built-in refrigerator, a sink, and a large flat-screen TV mounted on a wooden wall.
A bedroom with a bed, ceiling fan, recessed lighting, and a door.
A hotel reception desk with a marble counter, a large wooden wall with a 'S' logo, and several framed certificates.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Av. Coba No. 5 y 7, Sm. 22, Centro, Cancun, QROO, 77500
  • Place, Las Palapas Park
    ‪3 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪5 min walk‬
  • Place, Plaza 28
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Basic Room

A room with a bed, a chair, a nightstand, a mirror, and a wall-mounted light.

Basic Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room

A room with a bed, a desk, a mirror, and a door.

Standard Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A room with a bunk bed, a single bed, a small table, and a chair.

Family Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Business Room

A modern living room with a sectional sofa, a wooden coffee table, and two cityscape paintings on the wall.

Business Room

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Cancun

Located in Downtown Cancun within a 5-minute walk of Las Palapas Park, Hotel Soberanis is within a mile (2 km) of other popular attractions like Plaza Las Americas. This 77-room hotel welcomes guests with conveniences like free in-room WiFi, a business center, and dry cleaning/laundry services.

What's nearby

  • Ceviche Square - 3 min walk - 0.2 miles
  • Las Palapas Park - 3 min walk - 0.2 miles
  • Benito Juarez Municipal Building - 5 min walk - 0.3 miles
  • Plaza 28 - 9 min walk - 0.5 miles
  • Plaza Las Americas - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪11:11 Club - ‬5 min walk
  • ‪El Expendio Café Kobá - ‬4 min walk
  • ‪Hunter Bar - ‬3 min walk
  • ‪Taqueria El Poblano - ‬3 min walk
  • ‪Rolandi's - ‬4 min walk

About this property

Hotel Soberanis

Hotel Soberanis features free WiFi in public areas, a business center, and a meeting room. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include laundry facilities and a banquet hall.
Guests can expect free WiFi and flat-screen TVs with cable channels. Ceiling fans, laptop-compatible safes, and phones are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Restaurants on site

  • Terraza Soberanis

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Soberanis
Hotel Soberanis Cancun
Soberanis Cancun
Hotel Soberanis Hotel
Hotel Soberanis Cancun
Hotel Soberanis Hotel Cancun

Frequently asked questions

Is free cancellation available at Hotel Soberanis?

Hotel Soberanis provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Soberanis?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Soberanis on Jun 27, 2026 start from $62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Soberanis?

This hotel is situated in Downtown Cancun within a short 4-minute walk of Las Palapas Park and also 17 minutes on foot from Plaza Las Americas. You'll also find Puerto Cancun Marina Town Center and Cancun Mall within a short drive.

Will I be able to park at Hotel Soberanis?

No, there isn't parking at this hotel.

Does Hotel Soberanis include a casino on the premises?

No, Hotel Soberanis doesn't have a casino.

Is there an indoor pool at Hotel Soberanis?

No, there is no indoor pool at this hotel.

Does Hotel Soberanis have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Soberanis feature a restaurant that includes a breakfast menu?

Yes, Hotel Soberanis serves breakfast for a surcharge at Terraza Soberanis.

Will Hotel Soberanis allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Soberanis.

Does Hotel Soberanis have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Soberanis?

The closest major airport to Hotel Soberanis is Cancun Intl. Airport (CUN), which is 11 mi away (17 minutes by car).

Can I book a room with a balcony at Hotel Soberanis?

No, there aren't any guestrooms with balconies at Hotel Soberanis.

Hotel Soberanis Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 40 out of 245 reviews
Rating 8 - Good. 94 out of 245 reviews
Rating 6 - Okay. 68 out of 245 reviews
Rating 4 - Poor. 29 out of 245 reviews
Rating 2 - Terrible. 14 out of 245 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect balance of convenience and value.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gustavo A Murillo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and hotel overall is great. Truly convenient location. I recommend to those staying in Cancun as it’s a money saver.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Juan Ruben

Liked: Staff & service, amenities, property conditions & facilities
the hotel is in renovation looks nice, the area is safe, clean room, no complaints.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Dr. Anjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN ROOM GOOD STAFF GOOD SECURITY ALL OK EXCEPT , NO RESTUARENT, OR CAFETERIA
Stayed 10 nights in Jul 2025
Verified

8/10 Good

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Robert

I’ve booked through Orbitz for years. When it says taxes and fees included, I’ve never have been charged additional amounts by the hotel. This hotel charges a environmental sanitation fee.
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Verified

4/10 Poor

Jase

Disliked: Amenities, property conditions & facilities
Rooms do not provide much amenities and the Wi-Fi does not work. No elevator, have to carry suitcase up flights of stairs.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Ludwig

Disliked: Amenities
Muy oscuro los cuartos
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ALBA DALIA ALVAREZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico, cerca del ADO, hay tiendas, está el parque las palapas para comer, muy buen lugar
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Jose eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aún llegando tuve que realizar pagos después de hacer el pago desde la app
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Muy céntrico, todo a la mano, pero ofrecían servicio de lavandería, y al final siempre no, tuve salir a buscar
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
El cuarto estaba muy grande y limpio,muy seguro y el personal muy amables.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Gicela

Liked: Cleanliness, staff & service, property conditions & facilities
Para una noche bien
Stayed 1 night in Jul 2025
Verified

6/10 Okay

GLORIA

Liked: Staff & service
Disliked: Amenities
El personal en general es muy amable , la limpieza del cuarto es muy bueno pero le doy solo 3 estrellas porque encontramos 2 cucarachas en el cuarto y de evaluación general igual solo 3 estrellas porque la mayoría del tiempo no funcionaba el internet y no se veían los canales en la tv.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

José Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para el motivo de mi viaje la ubicación fue muy importante ya que se encuentra frente a la unidad médica del IMSS.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Oscar

Liked: Staff & service, property conditions & facilities
Pues esta vez me toco que una camarista no toco la puerta y simplemente abrio la puerta..... y yo estaba durmiendo aun y la verdad si senti desconfianza por esa parye
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Genny Rubi

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una estancia increíble

Fue una estancia placentera el servicio de parte del personal muy amable la comodidad la limpieza las instalaciones en verdad muy recomendable aparte tienes todo alrededor Chedraui Go Mart por cierto muy rico y barato , transporte a playas plazas Mercado ala mano , fue una estancia agradable
Stayed 4 nights in Jul 2023
Verified

8/10 Good

viridiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Roque

Disliked: Cleanliness, amenities, property conditions & facilities
Ojalá le inviertan en mejorarla
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Benjamín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta que está céntrico..es económico y muy discreto.. tiene un pequeño estacionamiento pero suficiente..
Stayed 1 night in May 2022
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta en buena ubicación y se tiene un Oxxo a lado del hotel para cualquier compra que se requiera. Lo único es que las habitaciones no están muy bien aisladas del ruido y las camas están un poco duras.
Stayed 1 night in Jan 2022
Verified

6/10 Okay

alain

Liked: Cleanliness, staff & service
Just average basic accommodation
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente relación precio-servicio
Stayed 1 night in Jan 2022