See all properties

Hotel Imperial Laguna Faranda

3.0 star property
Lakefront hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Imperial Laguna Faranda

Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers
Front of property
Exterior
Standard Room | In-room safe, individually furnished, desk, blackout drapes
Lake

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Parking included

Explore the area

View in a map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500
  • Place, Cancun Golf Club at Pok Ta Pok
    ‪6 min walk‬
  • Place, Cancun Convention Center
    ‪17 min walk‬
  • Place, Tortuga Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Quadruple Room Superior

In-room safe, individually furnished, desk, blackout drapes

Quadruple Room Superior

  • 484 sq ft
  • Sleeps 4

View all photos for Quadruple Room Standard

In-room safe, individually furnished, desk, blackout drapes

Quadruple Room Standard

  • 215 sq ft
  • Sleeps 4

View all photos for Standard Room

Standard Room | In-room safe, individually furnished, desk, blackout drapes

Standard Room

  • 398 sq ft
  • Golf view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View | In-room safe, individually furnished, desk, blackout drapes

Classic Room, Balcony, Lagoon View

  • 431 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

You may also like

Ad
Front of property

Extended Suites Cancún Cumbres

Cancun
  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 916 reviews
$51 nightly
The price is $66
Dec 21 - Dec 22
Total with taxes and fees
Extended Suites Cancún Cumbres

About the neighborhood

Cancun

Located in Zona Hotelera, Hotel Imperial Laguna Faranda is within a mile (2 km) of popular sights such as Cancun Convention Center and Tortuga Beach. This 62-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free self parking.

What's nearby

  • Cancun Golf Club at Pok Ta Pok - 6 min walk - 0.4 miles
  • Plaza Caracol Mall - 13 min walk - 0.7 miles
  • Cancun Convention Center - 17 min walk - 0.9 miles
  • Tortuga Beach - 19 min walk - 1.0 mile
  • Forum Beach - 3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬6 min walk
  • ‪Taqueria Los Chachalacos - ‬3 min drive
  • ‪The Surfin Burrito - ‬6 min drive
  • ‪El Patio - ‬12 min walk
  • ‪Campo de Golf Pok-Ta-Pok - ‬11 min walk

About this property

Hotel Imperial Laguna Faranda

Lakefront hotel with free breakfast and a 24-hour front desk
Guests of Hotel Imperial Laguna Faranda enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. This golf hotel also has a garden.
Guests can expect to find TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Balconies, safes, and phones are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

2 outdoor pools, sun loungers
Calypso Hotel Cancun
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
7.2 out of 10, Good, 992 reviews
$48 nightly
The price is $62
Dec 16 - Dec 17
Total with taxes and fees
Calypso Hotel Cancun

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 9-hole adjacent golf course
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:30 PM.
  • No cribs or infant beds are available.

Property is also known as

Celuisma Imperial Laguna
Celuisma Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel Cancun
Celuisma Imperial Laguna Hotel Cancun
Celuisma Laguna Imperial
Hotel Imperial Laguna
Imperial Laguna
Imperial Laguna Hotel
Celuisma Imperial Laguna Cancun Hotel Cancun
Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel
Beach House Imperial Laguna Faranda Hotels Cancun
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda
Hotel Hotel Imperial Laguna by Faranda Cancun
Cancun Hotel Imperial Laguna by Faranda Hotel
Hotel Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna by Faranda Cancun
Celuisma Imperial Laguna Hotel
Beach House Imperial Laguna by Faranda Hotels
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda Cancun
Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna Faranda Hotel
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda Hotel Cancun

Frequently asked questions

Is free cancellation available at Hotel Imperial Laguna Faranda?

Hotel Imperial Laguna Faranda offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do close to Hotel Imperial Laguna Faranda?

This hotel is situated in Zona Hotelera within a short 7-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and also 20 minutes on foot from Tortuga Beach. You'll also find La Isla Shopping Mall and Forum Beach within a short drive.

Is there parking available at Hotel Imperial Laguna Faranda?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Hotel Imperial Laguna Faranda feature a casino on the premises?

No, Hotel Imperial Laguna Faranda doesn't have a casino.

Is there an indoor pool at Hotel Imperial Laguna Faranda?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:30 PM.

Is Hotel Imperial Laguna Faranda good for couples?

At this lakeside hotel, couples will appreciate amenities like an outdoor pool plus some guestrooms include kitchenettes and lagoon views.

Are there hot tubs at Hotel Imperial Laguna Faranda?

No, there isn't a spa tub at this hotel.

Does Hotel Imperial Laguna Faranda feature a restaurant that includes a breakfast menu?

Hotel Imperial Laguna Faranda offers free continental breakfast each morning though there is no restaurant.

Does Hotel Imperial Laguna Faranda allow pets to stay free of charge?

No, pets aren't allowed at Hotel Imperial Laguna Faranda though service animals are welcome.

Are there connecting rooms at Hotel Imperial Laguna Faranda?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Imperial Laguna Faranda?

The closest major airport to Hotel Imperial Laguna Faranda is Cancun Intl. Airport (CUN), which is 15.2 mi away (25 minutes by car).

Can I book a room with a balcony at Hotel Imperial Laguna Faranda?

Yes, every guestroom at Hotel Imperial Laguna Faranda comes with a balcony with some featuring lagoon or garden views.

Reviews

Hotel Imperial Laguna Faranda Reviews

6.2

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 142 out of 785 reviews
Rating 8 - Good. 199 out of 785 reviews
Rating 6 - Okay. 187 out of 785 reviews
Rating 4 - Poor. 107 out of 785 reviews
Rating 2 - Terrible. 150 out of 785 reviews

Reviews

6/10 Okay

Sangita

Disliked: Property conditions & facilities
Room condition were ok and requires some renovations. Needs improvement in bed (poor bed quality). Limited option in breakfast. Ok for 1 or 2 night stays. Swimming pool is good. No hanger in bathroom while taps and shower are too old and needs replacement. Mold smell. Air Conditioner in very good condition
Stayed 4 nights in Aug 2025

4/10 Poor

Keith

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Mackenzie Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Hector

Stayed 1 night in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Jeffrey

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in May 2025

8/10 Good

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pedimos no servisio en la resepcion y sin enbargo se lo icieron y mi esposa dise que se le perdieron unos aretes de su bolsa que la dejo en la cama .... Lo demas super bien
Stayed 3 nights in Jun 2025

2/10 Terrible

Alfredo, tooele

Stayed 1 night in May 2025

6/10 Okay

Raul

Traveled with family
Disliked: Property conditions & facilities
It’s cheap but you pay for what you get. In the bathroom there was a leak underneath the faucet. There were cracks on the walls. I had also paid for a balcony thinking I was going to have a great view and I got a first floor room to view to nothing. You also have to pay taxes when you check in. The cleaning is not that good either. It could’ve been better.
Stayed 4 nights in Apr 2025

4/10 Poor

Wanda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The plumbing on the property was terrible. We were told not to put toliet tissue in toliet because it would get clogged. The mattress was soiled with some nasty unknown substance. The staff was nice and very helpful with information about activities to do in Cancun. No phones in the rooms for the guests to use. The bed didn't have fitted sheets put on the mattresses just regular sheets and no spreads to keep you warm. The breakfast wasn't real breakfast just cereal, milk and orange juice.
Stayed 8 nights in Apr 2025

2/10 Terrible

Shahram

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not even a soap, you easily hear people talking, from other rooms super messy, beds are small, I could smell someone was smoking, not a shampoo, the washrrom was dirty, I would never stay here even for free.
Stayed 1 night in Apr 2025

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
FULL

4/10 Poor

Jorge Enrique

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No hot water, no cup or glass to drink water in the room. Other breakfast is a scam. Bath condition very poor..
Stayed 1 night in Mar 2025

6/10 Okay

Inja

Traveled with group
Disliked: Amenities, property conditions & facilities
ROOM W AS NOT CLEAN
Stayed 2 nights in Mar 2025

6/10 Okay

iran

Liked: Property conditions & facilities
Ok
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 8 nights in Dec 2024

2/10 Terrible

ST

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

A small step above a hostel

The location was not as described . Beds were twins, not king size as stated. There there 4 of us in a room and we only had 2 towels. To get more it was a fight with the front desk it was a fight.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
La atencion super amable. Depto muy comodo!
Stayed 1 night in Dec 2024

6/10 Okay

Ma Del Rosario

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
In pictures you can see beautiful sights but when you are there it’s different, the walls, doors are old, need repairing, sink in bath falling, it’s missing an table or hungers for your clothes, and this property don’t have restaurant
Stayed 5 nights in Dec 2024

10/10 Excellent

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but well kept property with a nice pool, dock, and nice views. The staff is 1st class. I got the service you would expect in expensive hotels.
Stayed 4 nights in Dec 2024

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful customer service and unreachable by phone. I reached out to the hotel 1.5 weeks before my stay to change my check in date because I had to change my flight and saw they had 8 rooms available for the new date. Me, my friend, and Expedia tried to call many times and they never picked up the phone (at least 6 different calls). They were not helpful via messages and gave me the runaround giving me excuses like changes cannot be made via messaging or phone - only by an email from Expedia to a specific email address they would not provide me and told me I could not send myself. Expedia sent the email 4 days before my check in date with no response. I followed up 2 days later. Finally got an email the day before my check in date that they do not have rooms available lol. It is a small hotel - they could have made the change via messages but clearly did not feel like accommodating because someone via message told me they had even spoken to the reservations person directly.
Stayed 1 night in Dec 2024

2/10 Terrible

Aleksandra

Stayed 1 night in Dec 2024

2/10 Terrible

Arturo

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very rude. They wanted to charge me to let a friend in my room 55 dollars just to hang out. Even though the room was for 4 people.. they said it had to be added on the reservation. If you meet someone and you want to brig then to your room better forget it. The stuff were super rude. I will never stay there again

4/10 Poor

Ki

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

Hotels