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Hotel Imperial Laguna Faranda

Property class: 2.5

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Photo gallery for Hotel Imperial Laguna Faranda

A swimming pool with a clear blue water, surrounded by palm trees and a thatched-roof structure.
Property video
A wooden deck with tables and chairs, a thatched-roof structure, and a view of a calm body of water with buildings in the background.
A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.
A multi-story hotel with balconies, a blue awning, and a parked vehicle.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Cancun Convention Center
    ‪17 min walk‬
  • Place, Tortuga Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room

A bedroom with a bed, a desk, a chair, a TV, and a painting on the wall.

Standard Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

A hotel room with two beds, a TV, a painting, and a balcony.

Classic Room, Balcony, Lagoon View

  • Lagoon view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Hotel Imperial Laguna Faranda is within a mile (2 km) of popular sights such as Cancun Convention Center and Tortuga Beach. This 62-room hotel welcomes guests with conveniences like an outdoor pool, free self parking, and concierge services.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Cancun Golf Club at Pok Ta Pok - 6 min walk - 0.4 miles
  • Cancun Convention Center - 17 min walk - 0.9 miles
  • Tortuga Beach - 19 min walk - 1.0 mile
  • Caracol Beach - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪The Surfin Burrito - ‬6 min drive
  • ‪Taqueria Los Chachalacos - ‬3 min drive
  • ‪La Palapa Fiesta Americana - ‬14 min walk
  • ‪El Caribeño - ‬8 min walk
  • ‪Campo de Golf Pok-Ta-Pok - ‬11 min walk

About this property

Hotel Imperial Laguna Faranda

Guests of Hotel Imperial Laguna Faranda enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. This golf hotel also has a garden.
Guests can expect to find TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Balconies, safes, and phones are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • 9-hole adjacent golf course
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individually furnished
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.56 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Celuisma Imperial Laguna
Celuisma Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel Cancun
Celuisma Imperial Laguna Hotel Cancun
Celuisma Laguna Imperial
Hotel Imperial Laguna
Imperial Laguna
Imperial Laguna Hotel
Celuisma Imperial Laguna Cancun Hotel Cancun
Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel
Beach House Imperial Laguna Faranda Hotels Cancun
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda
Hotel Hotel Imperial Laguna by Faranda Cancun
Cancun Hotel Imperial Laguna by Faranda Hotel
Hotel Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna by Faranda Cancun
Celuisma Imperial Laguna Hotel
Beach House Imperial Laguna by Faranda Hotels
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda Cancun
Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna Faranda Hotel
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda Hotel Cancun

Frequently asked questions

Is free cancellation available at Hotel Imperial Laguna Faranda?

Hotel Imperial Laguna Faranda offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Imperial Laguna Faranda?

As of Oct 29, 2026, prices found for a 1-night stay for 2 adults at Hotel Imperial Laguna Faranda on Oct 30, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Imperial Laguna Faranda?

This hotel is situated in Zona Hotelera within a short 7-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and also 19 minutes on foot from Caracol Beach. You'll also find Forum Beach and Gaviota Azul Beach within a short drive.

Is there parking available at Hotel Imperial Laguna Faranda?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Hotel Imperial Laguna Faranda feature a casino on the premises?

No, Hotel Imperial Laguna Faranda doesn't have a casino.

Is there an indoor pool at Hotel Imperial Laguna Faranda?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Hotel Imperial Laguna Faranda?

At this lakeside hotel, couples will appreciate amenities like an outdoor pool plus some guestrooms include a lagoon view and a minibar.

Are there hot tubs at Hotel Imperial Laguna Faranda?

No, there isn't a spa tub at this hotel.

Does Hotel Imperial Laguna Faranda feature a restaurant that includes a breakfast menu?

No, Hotel Imperial Laguna Faranda doesn't have a restaurant that serves breakfast.

Does Hotel Imperial Laguna Faranda allow pets to stay free of charge?

No, pets aren't allowed at Hotel Imperial Laguna Faranda though service animals are welcome.

Are there connecting rooms at Hotel Imperial Laguna Faranda?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Imperial Laguna Faranda?

The closest major airport to Hotel Imperial Laguna Faranda is Cancun Intl. Airport (CUN), which is 15.2 mi away (25 minutes by car).

Are there rooms with balconies at Hotel Imperial Laguna Faranda?

Yes, every guestroom at Hotel Imperial Laguna Faranda comes with a balcony and some offer lagoon and garden views.

Hotel Imperial Laguna Faranda Reviews

Reviews

6.4
Rating 10 - Excellent. 171 out of 877 reviews
Rating 8 - Good. 217 out of 877 reviews
Rating 6 - Okay. 203 out of 877 reviews
Rating 4 - Poor. 120 out of 877 reviews
Rating 2 - Terrible. 166 out of 877 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place and staff!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice staff and clean rooms
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Service was top notch
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, room comfort
Disliked: Cleanliness
I enjoyed my stay would stay there again .
Stayed 7 nights in Mar 2024
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Toilet was not working, breakfast choices were very limited.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No airport shuttle (called the hotel and expedia and no one gave us an answer) but our experience at the hotel was great the staff were awesome and it was clean
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Room was very clean and spacious. The furniture on the balcony is dated and could be updated. Staff at the reception area were very nice and attentive. Great place to stay if your loooking for a quiet place away from the touristy part of Cancun yet not too far away if you want to join the fun.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is not the same at the picture and also I checked out on the first day of 8days
Stayed 8 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and family friendly
Stayed 5 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really in bad shape
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the zone is very accessible to the center of Cancun very quiet & safe I like the fact they provide bottle waters & refills water
Stayed 6 nights in Feb 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There's parking only for 5 vehicles and there's no parking on the street so if you're driving you're in trouble, one night the toilet started leaking and they have to call the plumber to fix it, i didn't have cable tv or internet the 5 nights that I was there, the ac is good
Stayed 5 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
Very old building and poor services.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Good for the money!
Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room needs upgrades and needs to be fixed up.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this hotel.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Parking is only for 5 vehicles, and there is no parking on the street so that's a problem if you're driving, the first night there the toilet started leaking, so they have to call the plumber to fix it, the ac is good but the 6 days that i was there i didn't have any cable tv and internet, and the water pressure on the shower was pretty week , and i have to say after all this that i congratulate the ladies who clean the rooms it's a 10 + for them, thankyou very much to them, and some office personal is pretty rude.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Great location, no expensive. No hot water, but not needed. Use the bus not need rental car
Stayed 4 nights in Jun 2024
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Needs fixing. Walls are cracked in and outside the building. Balcony was broken, we were going to take a picture and I leaned on the rail made of wood and it was broken. If I leaned hard, I would have gone over it and we were 3 stories up.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but well kept property with a nice pool, dock, and nice views. The staff is 1st class. I got the service you would expect in expensive hotels.
Stayed 4 nights in Dec 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I only stayed there because it was close to the nightclubs. It’s in terrible condition sink was broken, bedsheets stained, hard beds, horrible smell.
Stayed 5 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
They dont even have basic facilities like wifi no wifi inside your room they will just fool you just mentioning in the specifications and no security.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Property conditions & facilities
Need make again the building had more than 30 years old
Stayed 2 nights in Mar 2025

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