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Recent guest reviews

This was a nice hotel, and I really enjoyed my stay. A bit hard to find so I posted a pic. No sign in the front and most taxis aren’t familiar with it. They claimed it’s new. The staff were all very kind. No issues with check in and helped with everything I needed. Breakfast was on this outside terrace and was wonderful. Overlooking the pool, with a nice breeze and great music. The food, not too bad. The gal cooking the food took your order and had it ready in a few minutes. Fresh fruit, juice, cereals, standard type of breakfast. Pool was nice. Relaxing. Just across the street, or the roundabout I should say, and going towards the right was a FANTASTIC restaurant. Very open, great prices, really good food. I kid you not, I ate there daily, sometimes twice. Very clean, friendly staff. Sorry guys, I didn’t get the name but it’s close by. Overall, the place was great. If I had any downside, I would prefer they had in room safes for a better peace of mind when I would leave. Also too the tv was a bit troublesome. My remote didn’t work. Took them a couple days to replace it. Keep in mind, you are in town. It’s not in the hotel zone close to the beaches. You’ll have to taxi everywhere, but the price for the stay was pretty damn good.

La pulizia della camera lasciava a desiderare. In bagno la tavoletta era rotta e lo sciaqquone non fuonzionava. Non c'era doccia ma una vasca molto vecchia e molto scomoda. Inoltre avendo compreso nel prezzo la colazione ma partendo molto presto abbiamo chiesto se era possibile avere un lunch-box ma la ragazza della reception ci ha detto che avrebbe preparato per noi qualcosa di veloce al mattino (a noi bastava anche un caffe) ma al mattino non si e' presentato nessuno anzi il ragazzo della reception ha fatto il vago. Non riesco a capire come faccia ad avere una valutazione di 9.2 su booking. Nonostante tutto la camera era molto grande (forse anche troppo) e la collocazione non era male per un soggiorno di breve durata

Muy bonito lugar, me gusta este hotel, sus habitaciones y su alberca. Todo muy limpio y las personas muy amables. Es la segunda vez que voy a este hotel y todo muy bien!!! Sus precios son accesibles. Gracias por todo.

Personnel accueillant et toujours souriant. On a eu l'occasion de séjourner 2x dans cette hôtel, a notre arrivée sur Cancun et la veille de notre départ. Les chambres sont toujours propres et soignées. Concernant le petit-déjeuner, contrairement à ce qu'on peut lire, le buffet est assez limité: jus, lait café, thé, fruits frais et céréales à disposition. Pour le plat chaud une seule possibilité: des œufs. Omelette ou oeufs au plats cest à vous de choisir, a accompagner de toutes sortes de crudités, fromage ou jambon. Le chef est très sympa également. Les points negatifs: très loin de la zone hôtelière et le manque d'entretien de la piscine. Les points positifs: le personnel dont une personne qui parle français, l'aménagement du toit (que jai découvert à tout hasard et qui en vaut le détour), la proximité des bus et du mercado 28.

El hotel es lindo, cómodo y cuidado. La zona muy tranquila . Buena relación precio calidad. La estadía fue perfecta . La habitación nueva y amplia, sin frigobar. El aseo de la misma es a diario. La zona recreativa y de pileta excelente. El desayuno bueno . La predisposición y calidez de Berenice, recepcionista del lugar, excepcional, en cuanto orientación, información, ademas, nos facilito el traslado a Puerto Juarez. Tuvimos dificultad en ubicar el hotel, llegamos de noche y no tiene cartel de ingreso. SUGERENCIA: en frente se encuentra Tacos Rigo, los mejores que probamos en Cancun. ¡Hotel RECOMENDABLE!!!

Très bon accueil. Chambre très spacieuse et agréable avec une bonne literie. Le bémol est ke bruit. Hôtel situe sur un boulevard donc même tout fermé c'est bruyant. Petit déjeuner très bien. Piscine sympa.

102 Palenque 26 Cancun QROO

Hotel highlights

  • Walking distance to Market 28
  • Free English breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown Cancun within a short walk of Market 28, Hotel Blue Star Cancun is within 2 miles (3 km) of other popular sights such as Plaza Las Americas. This 14-room, 3.5-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi.


Start your day off right with a free English breakfast, served each morning from 7 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Hotel Blue Star Cancun's 14 rooms are air-conditioned and provide free minibar items, coffee makers, and free bottled water. Guests can enjoy digital TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include ceiling fans, safes, and ironing boards.

Property features

2 outdoor pools, a spa tub, and a rooftop terrace are featured at Hotel Blue Star Cancun. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 200 per person one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include free WiFi in public areas, express check-in, and express check-out.

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 6 reviews

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