Hotel Blue Star Cancun in Cancun | Best Rates & Deals on Orbitz

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Hotel with free breakfast, near Plaza 28

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service
Hot Tub
Breakfast included
Pool
Housekeeping

Explore the area

102 Palenque 26, Cancun, QROO, 77509

Plaza 28
‪8 min walk‬
Las Palapas Park
‪14 min walk‬
Plaza Las Americas
‪3 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪21 min drive‬

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Room options

Deluxe Room

Sleeps 2
1 King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room

Sleeps 3
2 Double Beds

Standard Double Room

Sleeps 4
2 Double Beds

About the neighborhood

Cancun

Located in Downtown Cancun, Hotel Blue Star Cancun is within a 10-minute stroll of sights such as Extreme Adventure and Mercado 28. This 3.5-star hotel has 14 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

Plaza 28 - 8 min walk - 0.5 miles
Las Palapas Park - 14 min walk - 0.8 miles
Plaza Las Americas - 3 min drive - 1.6 miles
Cancun Mall - 4 min drive - 1.8 miles
Puerto Cancun Marina Town Center - 5 min drive - 2.2 miles

Getting around

Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

‪Tacos Rigo - ‬2 min walk
‪Burger St. - ‬5 min walk
‪La Patrona Cocina Urbana & Tacos - ‬5 min walk
‪Checándole - ‬5 min walk
‪Jugos Verdes - ‬7 min walk

About this property

Hotel Blue Star Cancun

Hotel with free breakfast, near Plaza 28

Hotel Blue Star Cancun offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for MXN 450 per vehicle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a hot tub, express check-in, and express check-out.

Guests can expect free WiFi and 40-inch TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and ceiling fans are other standard amenities.

An outdoor pool and a hot tub are on site.

Languages

English, Spanish

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

$57 nightly

Jun 2 - Jun 3

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Limited onsite parking
Onsite parking options include a carport

Food and drink

Free continental breakfast available daily 7:00 AM to 10:30 AM
2 bars/lounges
A poolside bar
A restaurant
Snack bar/deli

Things to do

24-hour pool access
Hot tub
Outdoor pool
TV in common areas

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Pool loungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only

Designated smoking areas
Mosquito nets

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels provided

Entertainment

40-inch TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Minibar

Air conditioning
Ceiling fan
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property charges 5 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

This property doesn't allow children 11 and younger (only guests older than 11 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 450 per vehicle (maximum occupancy 2)
Credit card charges are subject to a surcharge of 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Check-in: 3:00 PM—-10:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

24-hour pool access
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Blue Star

Blue Star Cancun

Hotel Hotel Blue Star Cancun Cancun

Cancun Hotel Blue Star Cancun Hotel

Hotel Hotel Blue Star Cancun

Hotel Blue Star Cancun Cancun

Blue Star

Hotel Blue Star Cancun Hotel

Hotel Blue Star Cancun Cancun

Hotel Blue Star Cancun Hotel Cancun

Frequently asked questions

Is free cancellation available at Hotel Blue Star Cancun?

Hotel Blue Star Cancun provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Blue Star Cancun?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Hotel Blue Star Cancun on Jun 10, 2025 start from $107.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Blue Star Cancun?

This hotel is situated in Downtown Cancun within a 10-minute walk of Extreme Adventure and Mercado 28. You'll also find Plaza 28 and Plaza Las Americas within a short drive.

Is there parking available at Hotel Blue Star Cancun?

Yes, self parking is offered for free at the hotel.

Does Hotel Blue Star Cancun have a casino on the premises?

No, Hotel Blue Star Cancun doesn't have a casino.

Will I find an indoor pool at Hotel Blue Star Cancun?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have 24-hour pool access.

What do couples enjoy most about Hotel Blue Star Cancun?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Blue Star Cancun?

Yes, this hotel has a spa tub.

Does Hotel Blue Star Cancun feature a restaurant that includes a breakfast menu?

Yes, Hotel Blue Star Cancun serves free continental breakfast each morning from its restaurant.

Will Hotel Blue Star Cancun allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Blue Star Cancun.

Are there connecting rooms at Hotel Blue Star Cancun?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Blue Star Cancun?

The closest major airport to Hotel Blue Star Cancun is Cancun Intl. Airport (CUN), which is 11.4 mi away (18 minutes by car).

Are there rooms with balconies at Hotel Blue Star Cancun?

No, at Hotel Blue Star Cancun, there aren't any guestrooms that list a balcony.

Hotel Blue Star Cancun Reviews

8.0

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Patricia

Traveled with partner

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, excellent staff, amazing room, fun setting, wonderful cook at the restaurant! Located in a neighborhood with busy traffic, but convenient walking distance to shopping and many food choices.

Stayed 5 nights in Mar 2025

8/10 Good

juan

Jan 9, 2025

Liked: Cleanliness

Good communication

Stayed 7 nights in Dec 2024

6/10 Okay

Judy, Nanaimo

Jan 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel is nice. Close to Mercado 28 can walk there. Restaurants in Mercado 28 good. Lots of traffic on road. Close to bus stops.

Stayed 2 nights in Jan 2025

8/10 Good

gene jane

Jan 4, 2025

Liked: Staff & service

Disliked: Cleanliness

Stayed 5 nights in Dec 2024

10/10 Excellent

Judy, Nanaimo

Traveled with family

Dec 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good breakfast. Mercado 28 close by.pits of souvenir.

Stayed 2 nights in Dec 2024

2/10 Terrible

Aziz

Traveled with family

Dec 2, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We didnt like this place because of how dirty it was and in the front desk the lady didnt know how to speak english and she was mean and then when we asked for our money she said oh its too late for it

Stayed 7 nights in Nov 2024

6/10 Okay

Sheree

Traveled with family

Aug 20, 2024

Liked: Cleanliness

Family vacay in Mexico

The hotel was nice but there was only a pool and no other amenities. We were also supposed to picked up from the airport but when I called the hotel I could not get through to anyone. We ended up taking a bus and a taxi at 10 pm at night.

Stayed 7 nights in Aug 2024

8/10 Good

Theresa

Traveled with partner

Jun 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel has unique and unusual rooms. They make really good pizza and salads, with good service. There's a lot of stairs and it takes energy to get around in the neighborhood. It's not a resort experience, but the pool is nice. I'm worried about the tortoise they keep in the lobby.

Stayed 3 nights in Jun 2024

2/10 Terrible

Sandra

Traveled with partner, Traveled with family

Apr 11, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

no elevator, we were on top floor, one of our room's toilet did not flush, other room had loose sliding balcony door with 1/4" gaps that rattled with wind and let in hot air and noise, located on super busy noisy street, no closet or storage space, exposed drywall, room key worked on multiple doors, grease ants in room, surrounding area had minimal services/restaurants, minimal amenities

Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Traveled with family

Jan 26, 2024

Everything in Cancun is much more expensive than in the past. This hotel has good rates, but poor cleanliness. When we got into our room we saw hair on the floor. When we left during the day, we asked staff to empty our garbage (they give you one small garbage bin for the whole room and you put your toilet paper in it, too). They didn’t empty our trash. Breakfast is stale cereal, juice, coffee, toast and fruit. We paid extra for chilaquiles which weren’t spicy like they should be. Hair dryer is super hot, I couldn’t use it. Hot water was great, good counter space. You can hear other people in the hotel because there’s glass doors and windows in the hotel room. No fan in the bathroom.

Stayed 2 nights in Jan 2024

4/10 Poor

Joey

Jan 3, 2024

Stayed 3 nights in Dec 2023

2/10 Terrible

Maria

Traveled with family

Dec 31, 2023

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Very courteous staff and went out of their way to help Water went out for the evening and even when on the water smelled. Not acceptable

Stayed 1 night in Dec 2023

10/10 Excellent

Iris Cassandra

Traveled with partner

Nov 27, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff and good breakfast

Stayed 2 nights in Nov 2023

10/10 Excellent

Angel

Traveled with family

Jun 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very convenient price, good service y and quiet area, there is good options for dinning, parking has options to improve.

Stayed 8 nights in May 2023

2/10 Terrible

Carlton

Apr 20, 2023

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Apr 2023

8/10 Good

vishnu

Mar 8, 2023

Liked: Cleanliness, staff & service, amenities

Stayed 4 nights in Feb 2023

10/10 Excellent

Thomas

Feb 9, 2023

Stayed 1 night in Feb 2023

6/10 Okay

Javier

Jan 18, 2023

Liked: Cleanliness, staff & service, amenities

The only reason I didn't leave a lower review is because the staff was so friendly. For what they're charging the water pressure and the shower was terrible, The faucet barely worked. The toilet barely flushed it looked nice inside but nothing worked as it should

8/10 Good

Gary

Nov 16, 2022

Liked: Cleanliness, room comfort

Stayed 7 nights in Nov 2022

8/10 Good

Willey

Jan 21, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service !! Little noise but so good Rooms

Stayed 2 nights in Jan 2022

8/10 Good

Hannah

Traveled with family

Jan 21, 2022

Liked: Staff & service, property conditions & facilities, room comfort

Cute inexpensive spot in the city

A one night stay before we flew home early… the room was very small, ants all over the one surface a desk… the bed covers had stains… but the bathroom was really nice, updated and clean. The hotel itself is a cute place. Restaurant on site with a small menu…. A few options for local bites walking distance.

Stayed 1 night in Jan 2022

10/10 Excellent

Anita

Jan 19, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was really very goid place to stay, comfortable beds, clean, friendly staff, we had roof top room and it was the best ever

Stayed 1 night in Jan 2022

8/10 Good

R

Jan 3, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in cancun to avoid the main area when flying in or out of airport

Stayed 1 night in Dec 2021

4/10 Poor

Mosen

Dec 27, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

They had special events for people from outside of the hotel. Playing music and hanging out until 3am. Guests couldn’t sleep until people leave the party. It wasn’t communicated at the time I booked the hotel. I wouldn’t book if I knew those kind of party is in their schedule.

Stayed 7 nights in Dec 2021

6/10 Okay

Verified traveler

Business traveler

Dec 13, 2021

Liked: Staff & service, room comfort

Disliked: Cleanliness

Budget friendly and ok location.

The good: People were friendly and prompt to answer request. The room bed seemed clean and the mini fridge was empty for use. The price was very budget friendly n near a couple of shopping areas, one modern and one for "artesanias" The Bad. The internet password was wrong. The bathroom was not fully clean and there was mold on the walls. The shower head is located at the corner where 2 walls meet with the head only about a foot long, which made showering difficult even for a small skinny person. Last, the place is very very loud. The large TV on the pool area is so loud I had to ask nightly to turn it down. The walls are kind of thin.

Stayed 2 nights in Dec 2021