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Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun

3.5 star property

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Photo gallery for Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Luxury Suite, 1 King Bed, Lagoon View | View from room
Building design
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Kitchen

Explore the area

View in a map
4 Cenzontle Zona Hotelera, Cancun, QROO, 77500
  • Place, Tortuga Beach
    ‪2 min walk‬
  • Place, Langosta Beach
    ‪19 min walk‬
  • Place, Caracol Beach
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

View all photos for Studio, 2 Double Beds

Studio, 2 Double Beds | Living area | TV, Netflix, streaming services

Studio, 2 Double Beds

10.0 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Luxury Suite, 1 King Bed, Lagoon View

Luxury Suite, 1 King Bed, Lagoon View | In-room safe, desk, laptop workspace, soundproofing

Luxury Suite, 1 King Bed, Lagoon View

9.8 out of 10
Exceptional
(8 reviews)
  • Lagoon view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 2 Double Beds, Lagoon View

Luxury Suite, 2 Double Beds, Lagoon View | In-room safe, desk, laptop workspace, soundproofing

Luxury Suite, 2 Double Beds, Lagoon View

9.6 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Studio, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Lagoon View

Family Suite, 2 Bedrooms, Lagoon View | In-room safe, desk, laptop workspace, soundproofing

Family Suite, 2 Bedrooms, Lagoon View

8.4 out of 10
Very good
(5 reviews)
  • Lagoon view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, Balcony, Ocean View

Luxury Suite, Balcony, Ocean View | In-room safe, desk, laptop workspace, soundproofing

Luxury Suite, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera, Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun is adjacent to Tortuga Beach and within a mile (2 km) of other popular sights like Langosta Beach. The 28 rooms at this 3.5-star hotel include kitchenettes, furnished balconies, and microwaves.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Tortuga Beach - 2 min walk - 0.1 miles
  • Cancun Golf Club at Pok Ta Pok - 19 min walk - 1.0 mile
  • Langosta Beach - 19 min walk - 1.0 mile
  • Caracol Beach - 5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Breakfast - ‬9 min walk
  • ‪Swim-up Bar - ‬11 min walk
  • ‪Lobby Bar - ‬16 min walk
  • ‪Las Olas - ‬6 min walk
  • ‪Steak House - ‬6 min walk

About this property

Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun

Guests of Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun have access to an outdoor pool, a children's pool, and free WiFi in public areas. You'll find limited parking. The front desk has multilingual staff that can help with concierge services and securing valuables. Additional amenities include coffee/tea in a common area, a terrace, and a garden.
Guests can expect free WiFi and TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Kitchenettes, furnished balconies, and microwaves are other standard amenities. Housekeeping is available on request.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's books
  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Streaming services
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Credit card charges are subject to a surcharge of 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers limited parking.
Property Registration Number 02284881

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Tortugas Suites Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites Hotel
Casa Tortugas Boutique Suites Cancun
Casa Tortugas Boutique Suites Hotel Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Hotel
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Cancun

Frequently asked questions

Is free cancellation available at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

This hotel is situated in Zona Hotelera within a short 2-minute walk of Tortuga Beach and also 16 minutes on foot from Langosta Beach. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Tortugas within a short drive.

Is parking available on site at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

Yes, though parking is limited parking.

Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun have a casino on the premises?

No, Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun doesn't have a casino.

Is there an indoor pool at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

Couples will appreciate amenities at this hotel, including Netflix and a kitchenette in each guestroom, and some feature ocean view.

Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun have a hot tub?

No, there isn't a spa tub at this hotel.

Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun feature a restaurant that includes a breakfast menu?

No, Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun doesn't have a restaurant that serves breakfast.

Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun allow pets to stay free of charge?

No, pets aren't allowed at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun.

Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

The closest major airport to Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun is Cancun Intl. Airport (CUN), which is 15.9 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

Yes, every guestroom at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun comes with a furnished balcony and some offer ocean views.

Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 242 out of 289 reviews
Rating 8 - Good. 29 out of 289 reviews
Rating 6 - Okay. 10 out of 289 reviews
Rating 4 - Poor. 4 out of 289 reviews
Rating 2 - Terrible. 4 out of 289 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service
Room, and staff was great
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Aliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Amazing views, helpful & attentive staff. 10/10
Be fr
Sooooo beautiful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities
Really welcoming staff and a beautiful, charming building / location.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities
Great place to stay. Staff really receptive. There was no coffee for coffee pot but other than that it was wonderful. Would stay there again.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and lovely people. The art was incredible. Surprisingly quiet room. Breathtaking views. Well appointed and a great spot for a serene stay, that feels seperate from the chaos of the Cancun hotel zone "strip".
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. The beach across the street is not the best. But when we stay there is usually to do tours and excursions and they sell them across the street.. The pool area is amazing
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Trupti

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are decent, the lobby, pool and rooftop areas are amazing. Breakfast was good too. Staff is good, somewhat difficult to talk to few people because of the language barrier.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Casa Tortuga is definitely a hidden gem; one of a kind boutique hotel. The hotel owners and staff are very friendly and inviting. We stayed in a lagoon view room with balcony and the view was amazing. The grounds and pool were kept in immaculate condition and is in a very private setting. Shout outs to Hannah, Noel and especially Alex who made us feel at home. We would love to return one day.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Highly recommend.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Valeriya

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Richard

Large suite with
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chenjue

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff was friendly. The room is not sound proof. You can hear the neighbors door open and close. Overall, it was a nice experience.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, amenities
Very nice place. The owners were wonderful in helping us with our needs. Can't wait to come back.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was beautiful and the atmosphere was very peaceful and tranquil.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Siarhei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You need to reserve a private shuttle to get to the hotel.
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Caren

Liked: Cleanliness, amenities, property conditions & facilities
I had some issues at first. However, the staff was responsive and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tammie

Liked: Cleanliness
The room was clean but bot spotless. They only cleaned the riom if we asked and we had to give a days otice. The staff were very friendly and they were quick with communicatiin theough a whats up app that was started on arrival. What stood out was our rooms voew of rhe lafoon. Very peacedula nd lovely plave to stay close to the Vancun actiin.
View from our room #107
Lagoon pool view
View from our room
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
Pool was refreshing after a long day of shopping and excursions. Room was perfect for our needs and staff was very attentive and helpful
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff very helpful and great access to the ferry
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was amazing !! The staff is so friendly and it was just so relaxing and beautiful here.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
This is truly a gem. Just a quiet beautiful spot close to everything in Cancun and area including important amenities. Bus stops on both side of road right in front. Tortuga Beach and ferry to Isla Mujeres steps away. Grounds are well taken care of and the roof top patio is the cherry on top. The family and staff were amazing. We would come back in a heart beat. It was hard to leave.
The view from the garden and pool
Roof Top Patio view
Playa Tortugas
A delicious roof top breakfast
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at a good price.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little hidden gem.
Stayed 3 nights in May 2025