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Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun

3.5 star property
Hotel with an outdoor pool, steps from Tortuga Beach

Choose dates to view prices

Photo gallery for Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Exclusive Studio, Ocean View, Annex Building | Living area | TV, Netflix, streaming services
Staircase
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
4 Cenzontle Zona Hotelera, Cancun, QROO, 77500
  • Place, Tortuga Beach
    ‪2 min walk‬
  • Place, Cancun Golf Club at Pok Ta Pok
    ‪17 min walk‬
  • Place, Langosta Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Economy Suite, 2 Double Beds, Kitchen

Economy Suite, 2 Double Beds, Kitchen | Living area | TV, Netflix, streaming services

Economy Suite, 2 Double Beds, Kitchen

10.0 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, 1 King Bed

Master Suite, 1 King Bed | Living area | TV, Netflix, streaming services

Master Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Lagoon View

Junior Suite, 1 King Bed, Lagoon View | In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed, Lagoon View

9.8 out of 10
Exceptional
(8 reviews)
  • 646 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Double Beds, Lagoon View

Luxury Suite, 2 Double Beds, Lagoon View | In-room safe, desk, laptop workspace, soundproofing

Luxury Suite, 2 Double Beds, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Studio Suite, 1 King Bed, Kitchen

Comfort Studio Suite, 1 King Bed, Kitchen | In-room safe, desk, laptop workspace, soundproofing

Comfort Studio Suite, 1 King Bed, Kitchen

9.8 out of 10
Exceptional
(12 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, Lagoon View

Superior Suite, 2 Bedrooms, Lagoon View | In-room safe, desk, laptop workspace, soundproofing

Superior Suite, 2 Bedrooms, Lagoon View

8.4 out of 10
Very good
(5 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Exclusive Studio, Ocean View, Annex Building

Exclusive Studio, Ocean View, Annex Building | In-room safe, desk, laptop workspace, soundproofing

Exclusive Studio, Ocean View, Annex Building

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun is adjacent to Tortuga Beach and within a mile (2 km) of other popular sights like Langosta Beach. The 28 rooms at this 3.5-star hotel include kitchenettes, furnished balconies, and microwaves.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Tortuga Beach - 2 min walk - 0.1 miles
  • Cancun Golf Club at Pok Ta Pok - 17 min walk - 0.9 miles
  • Langosta Beach - 19 min walk - 1.0 mile
  • Caracol Beach - 3 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Breakfast - ‬9 min walk
  • ‪Las Olas - ‬6 min walk
  • ‪Swim-up Bar - ‬11 min walk
  • ‪Venecia - ‬7 min walk
  • ‪Lobby Bar - ‬16 min walk

About this property

Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun

Hotel with an outdoor pool, steps from Tortuga Beach
Guests of Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun have access to an outdoor pool, a children's pool, and free WiFi in public areas. You'll find limited parking. The front desk has multilingual staff that can help with securing valuables and tours/tickets. Additional amenities include coffee/tea in a common area, a terrace, and a garden.
Guests can expect free WiFi and TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Kitchenettes, furnished balconies, and microwaves are other standard amenities. Housekeeping is available on request.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's books
  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Streaming services
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: USD 29 for check-in between 10:00 PM and 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-in fee: USD 29 for check-in between 10:00 PM and 6:00 AM
  • Credit card charges are subject to a surcharge of 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers limited parking.
Property Registration Number 02284881

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Tortugas Suites Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites Hotel
Casa Tortugas Boutique Suites Cancun
Casa Tortugas Boutique Suites Hotel Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Hotel
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Cancun

Frequently asked questions

Is free cancellation available at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

This hotel is situated in Zona Hotelera within a short 2-minute walk of Tortuga Beach and also 16 minutes on foot from Langosta Beach. You'll also find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Will I be able to park at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

Yes, though parking is limited.

Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun have a casino on the premises?

No, Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun doesn't have a casino.

Is there an indoor pool at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

Couples will appreciate amenities at this hotel, including a kitchenette and Netflix in each guestroom with some featuring ocean views.

Are there hot tubs at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

No, there isn't a spa tub at this hotel.

Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun feature a restaurant that includes a breakfast menu?

No, Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun doesn't have a restaurant that serves breakfast.

Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun.

Are there connecting rooms at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

The closest major airport to Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun is Cancun Intl. Airport (CUN), which is 15.9 mi away (26 minutes by car).

Can I book a room with a balcony at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

Yes, every guestroom at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun comes with a furnished balcony with some featuring ocean views.

Reviews

Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 217 out of 257 reviews
Rating 8 - Good. 23 out of 257 reviews
Rating 6 - Okay. 9 out of 257 reviews
Rating 4 - Poor. 4 out of 257 reviews
Rating 2 - Terrible. 4 out of 257 reviews

Reviews

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
Pool was refreshing after a long day of shopping and excursions. Room was perfect for our needs and staff was very attentive and helpful
Stayed 8 nights in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities
The pool was fantastic. So calm and relaxing. The rooms were spacious and bed very comfortable. Casa Tortugas is a great location to explore Cancun area including a boat to Isla Mujeres is directly across the road from the apartment. We used the recommended airport transfer and that was great also.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place!
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host!
Stayed 5 nights in Jul 2025

6/10 Okay

Amanda

Traveled with group
Disliked: Staff & service
Let’s start with price there are way better places to stay for $150 a night then added on 30 dollars if paying with card even tho booked threw Expedia had to wait in the heat for 30 min for our room after waiting got to the room just to realize it was 90 degrees inside the room with only ac in the bedroom they forgot to take my payment when checking in so deactivated my room key for something they didn’t do on there end would not stay here again and don’t recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Juana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was beautiful and the atmosphere was very peaceful and tranquil.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing here, very close to the beach, literally across the street.it was very quiet too and the staff are very friendly and helpful.The view from the pool is amazing, quite relaxing. The bed was very comfortable. Everything was really wonderful.👍
Stayed 5 nights in Jul 2025

10/10 Excellent

Valeriya

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Jul 2025

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful. Can't recommend highly enough!
Stayed 2 nights in Jun 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool

The place was fantastic everywhere you look. The design the architecture the artwork are all very tasteful. Such a pleasant atmosphere. Spotlessly clean and everything was just so correct. The pool is amazing. The water felt like rainwater enough to swim laps and so pleasant at night Right on the water with a breeze.
Stayed 2 nights in Jul 2025

10/10 Excellent

angella

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Very nice place. Would recommend. Need to just have coffee in the rooms. Have a coffee maker, but no coffee.
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place, very nice swimming pool with wonderful views of the lake, no beach but the ferry to Isla mujeres is across the street. The two bedrooms suite is confortable and has wonderful views of the lake day and night. The restaurant at the roof terrace is wonderful and pretty but only serve a limited breakfast menu. The location is perfect to access every where, tour, restaurant, shopping supermarkets. Across the street is the ferry to Isla mujeres. The kitchen utensils are poor do not count with them. Placing a dryer in the room would be a big plus. It is an issue to dry the swimming suits and towel when returning from the beach. II recommend it if your plan is to go for different tours and activities and return in the afternoon to a petty, confortable place with a 24 hours swimming pool with a quiet and beautiful view of the lake and sun set.
Stayed 5 nights in May 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little hidden gem.
Stayed 3 nights in May 2025

10/10 Excellent

Carlos

Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Apr 2025

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff very helpful and great access to the ferry
Stayed 2 nights in Apr 2025

10/10 Excellent

Riqiao

Stayed 3 nights in Apr 2025

10/10 Excellent

Robin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel. Beautifully decorated and appointed. Family run boutique hotel. Staff very helpful and friendly. Spectacular view from rooftop restaurant/bar. Lovely garden and infinity pool. Well located.
Stayed 3 nights in Apr 2025

10/10 Excellent

Naveen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Apr 2025

10/10 Excellent

HEIDI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The family of this family owned hotel are amazing!!! I can not tell you just the friendlyness they showed!!! Alex was a pure joy to talk to and help us immensely!!! Thank you guys! We will be back

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! It's a gorgeous gem with a beautiful swimming pool and excellent view to the ocean and a lagoon from the terrace. Very clean and quiet. The owner was very friendly and attentive.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay at Casa Tortugas. Beautiful, spacious and comfortable rooms, tastefully decorated with expansive bay views. Outstanding staff and proprietors. This is a refined and intimate space with a lovely infinity pool where you can enjoy the Cancun sunset. My partner swam laps at sunrise (which you can take in a Tortugas Beach across the main road). Limited dining options within walking distance but the trade off is a quiet, peaceful and soul calming space. Absolutely highly recommend this hotel and would love to return.
Stayed 4 nights in Mar 2025

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