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CANCUN SUITES APARTMENTS - HOTEL ZONE

4.0 star property
Family-friendly condo with a full-service spa connected to the convention center in Cancun

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Photo gallery for CANCUN SUITES APARTMENTS - HOTEL ZONE

Exterior
Suite con Balcon 8 | Street view
Reception
Family Duplex | 1 bedroom, down comforters, in-room safe, desk
Suite con Balcon 8 | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Breakfast available
  • Spa
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
Km 8.5 Blvd. Kukulcan Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪6 min walk‬
  • Forum Beach
    ‪9 min walk‬
  • Gaviota Azul Beach
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

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Room options

View all photos for Duplex

Duplex | 1 bedroom, down comforters, in-room safe, desk

Duplex

  • Studio
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Studio Apartment Ground Floor

Studio Apartment Ground Floor | 1 bedroom, down comforters, in-room safe, desk

Studio Apartment Ground Floor

  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Duplex

Family Duplex | 1 bedroom, down comforters, in-room safe, desk

Family Duplex

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite con Balcon 8

Suite con Balcon 8 | Living room | Smart TV

Suite con Balcon 8

  • 667 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite con Balcon 28

Suite con Balcon 28 | 1 bedroom, down comforters, in-room safe, desk

Suite con Balcon 28

  • Studio
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Studio Apartment

Studio Apartment | 1 bedroom, down comforters, in-room safe, desk

Studio Apartment

  • Studio
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera, CANCUN SUITES APARTMENTS - HOTEL ZONE is a leisurely stroll from popular sights such as Forum Beach and Cancun Convention Center. This 4-star condo building welcomes guests with 7 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking. It's connected to the convention center in central Cancun and also close to La Isla Shopping Mall and Gaviota Azul Beach.
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What's nearby

  • Cancun Convention Center - 6 min walk - 0.4 miles
  • Forum Beach - 9 min walk - 0.5 miles
  • Gaviota Azul Beach - 13 min walk - 0.7 miles
  • La Isla Shopping Mall - 7 min drive - 2.7 miles
  • Hotel Zone Beaches - 9 min drive - 3.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Riu - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Turquesa Restaurant - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬3 min walk
  • ‪Hotel Miramar - ‬3 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

CANCUN SUITES APARTMENTS - HOTEL ZONE

Family-friendly condo with a full-service spa connected to the convention center in Cancun
Guests staying at CANCUN SUITES APARTMENTS - HOTEL ZONE enjoy a full-service spa, free WiFi in public areas, and laundry facilities. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. This spa condo building also has a garden.
Each condo is air-conditioned and features a kitchen and space to spread out with a separate bedroom and a dining area. A 32-inch Smart TV is available for entertainment, and guests can stay connected with free WiFi. Beds sport down comforters and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a rice cooker, a portable fan, and a safe.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the condo's full-service spa. Services include massages. The spa is open daily.

Languages

English, Portuguese, Spanish

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Property amenities

Pool/Spa

  • Full-service spa
  • Massage

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Onsite parking available only on request
  • Free uncovered self parking on site

Family friendly

  • Babysitting (surcharge)

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Oven
  • Rice cooker
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 7:30 AM to 1:00 PM for a fee: USD 8 for adults and USD 8 for children

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Entertainment

  • 32-inch smart TV
  • Games

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a convention center
  • Near a health/beauty spa
  • Near the airport
  • Near the sea
  • Next to a golf course

Things to do

  • Bicycle rentals nearby
  • Fishing nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 7 units
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk, lockbox

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 8 for adults and USD 8 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and PayPal
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay and PayPal.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the condo at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Cancun Suites Apartments Zone
CANCUN SUITES APARTMENTS HOTEL ZONE
CANCUN SUITES APARTMENTS - HOTEL ZONE Condo
CANCUN SUITES APARTMENTS - HOTEL ZONE Cancun
CANCUN SUITES APARTMENTS - HOTEL ZONE Condo Cancun

Frequently asked questions

Is a free cancellation option available at CANCUN SUITES APARTMENTS - HOTEL ZONE?

CANCUN SUITES APARTMENTS - HOTEL ZONE offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at CANCUN SUITES APARTMENTS - HOTEL ZONE?

As of Jul 4, 2025, prices found for a 1-night stay for 2 adults at CANCUN SUITES APARTMENTS - HOTEL ZONE on Jul 14, 2025 start from $45.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to CANCUN SUITES APARTMENTS - HOTEL ZONE?

This condo is situated in Zona Hotelera within a short 10-minute walk of Forum Beach and also 12 minutes on foot from Gaviota Azul Beach. You'll also find La Isla Shopping Mall and Tortuga Beach within a short drive.

Is parking available on site at this condo?

Yes, uncovered self parking is offered for free at the condo.

Is a spa located at CANCUN SUITES APARTMENTS - HOTEL ZONE?

There is a full-service spa available for guests to enjoy and services include massages.

Does CANCUN SUITES APARTMENTS - HOTEL ZONE feature a casino?

No, CANCUN SUITES APARTMENTS - HOTEL ZONE doesn't have a casino.

Will I find an indoor pool at CANCUN SUITES APARTMENTS - HOTEL ZONE?

No, there is no indoor pool at this condo.

What will couples enjoy most about a stay at CANCUN SUITES APARTMENTS - HOTEL ZONE?

Amenities that appeal to couples at this condo include a kitchen, a down comforter, and a rainfall showerhead.

Does CANCUN SUITES APARTMENTS - HOTEL ZONE have a hot tub?

No, there isn't a spa tub at this condo.

Does CANCUN SUITES APARTMENTS - HOTEL ZONE have a restaurant with a breakfast menu?

CANCUN SUITES APARTMENTS - HOTEL ZONE offers continental breakfast each morning for a surcharge though there is no restaurant.

Does CANCUN SUITES APARTMENTS - HOTEL ZONE allow pets to stay free of charge?

No, pets aren't allowed at CANCUN SUITES APARTMENTS - HOTEL ZONE.

Are there connecting rooms at this condo?

No, this condo doesn't feature connecting guestrooms.

How far is the airport from CANCUN SUITES APARTMENTS - HOTEL ZONE?

The closest major airport to CANCUN SUITES APARTMENTS - HOTEL ZONE is Cancun Intl. Airport (CUN), which is 14.9 mi away (27 minutes by car).

Can I book a room with a balcony at CANCUN SUITES APARTMENTS - HOTEL ZONE?

Yes, some condo units at this condo offer a balcony where guests can enjoy ocean or garden views.

CANCUN SUITES APARTMENTS - HOTEL ZONE Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 24 out of 45 reviews
Rating 8 - Good. 10 out of 45 reviews
Rating 6 - Okay. 3 out of 45 reviews
Rating 4 - Poor. 5 out of 45 reviews
Rating 2 - Terrible. 3 out of 45 reviews

7.8/10

Cleanliness

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Santos

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Tristin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this stay and upon arrival, the check in desk was a small security guard desk. The security guard did not speak any English at all, so we struggled with communication. He could not find our reservation and had to call someone else. Finally, the person on the phone confirmed our reservation. He gave us our keys and wi-fi password and we went to our room. We unpacked and got settled. Before bed, we noticed that the window in the room, that was outlooking the hallway at a low height, had a broken lock. The window therefore, was able to be opened from the inside or outside, meaning if someone was in the hallway, they were able to open our window and could potentially get inside. It was late, and we had no other option but to go to sleep. We put a clothes hanger in the window to try to keep it shut, and also put a rack in front of it with glasses on it in case anyone did try to open it. We felt very unsafe there. In the morning, we ended up leaving the property due to feeling unsafe. I tried speaking to the front desk about it, but again, the person did not speak any english. I felt frustrated and defeated about the situation. We figured if we called Expedia, they could help us try to work it out as we booked 3 nights, but only stayed one due to feeling unsafe. We had to pay for another stay. Expedia did try calling the property but they told them they can't refund us. I'm not sure how you can expect someone to pay to stay in a room where anyone could get in. Very unsafe
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Very good location and good support from the manager
Stayed 3 nights in Nov 2024

10/10 Excellent

Violeta

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a very nice stay. Quick responses when I had questions. Very clear instructions. GREAT PLACE TO STAY!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Mason

Liked: Cleanliness, amenities, property conditions & facilities
Great location if you’re looking to stay downtown by the bars.
Stayed 3 nights in Jul 2024

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Clarisa

Traveled with family
Disliked: Cleanliness, room comfort

Horrible

Lo único positivo es la ubicación pero nada que ver con las fotos. La plaza donde ubica esta abandonada, llena de escombros con una vista horrible e insegura en las noches. Sábanas, toallas y muebles manchados o rotos. No hay ascensor ni wifi.
Stayed 4 nights in Jun 2024

8/10 Good

Silvio Mario

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

ADALI, Lynnwood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
good spot
Stayed 2 nights in May 2024

8/10 Good

FLAVIO

Stayed 4 nights in Apr 2024

6/10 Okay

DeShannon

Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

Tom

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was functioning, spacious and clean that served us perfectly throughout our holiday to Cancun. However except to get what your paying for, the immediate surrounding area is essentially an abandoned high street and abandoned mall, which can feel a little creepy at times. As long as your content with this and are not expecting a 5* resort then this place is perfect for a holiday to Cancun on a budget.
Stayed 9 nights in Mar 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment set up. I had the duplex with a kitchen and upstairs loft which was very spacious. The place is located in an older shopping center, there was parking for my rental, just have to let the parking guy know that you have a reservation. Beach access to playa caracol is very easy and the property is located very close to the dinning and night life but it’s far enough that you don’t get any noise at night.

10/10 Excellent

Marco, Woodburn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great value for what we paid and the room is walking distance to everything. We got the duplex which was plenty of space for us and our family.
Stayed 5 nights in Jan 2024

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was roaches on the bed and not willing to fix the issue. I do not recommend this place. We left early due to the bug issue and they did not refund us. Owner was not accommodating or helpful.
Stayed 3 nights in Jan 2024

10/10 Excellent

Behrooz

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

MARIO

Stayed 2 nights in Dec 2023

2/10 Terrible

Kyaw

Disliked: Cleanliness, property conditions & facilities
The room looks nothing like the pictures from the website. Room looks like jail cell and not safe to stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cecilia Araceli

Stayed 7 nights in Nov 2023

8/10 Good

Helen

Stayed 2 nights in Nov 2023

4/10 Poor

Cristalan

Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Sep 2023

8/10 Good

Juliana G

Stayed 4 nights in Jul 2023

8/10 Good

Yelena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Renato

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023