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Aparthotel

Amigo Rental

3.0 star property

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Photo gallery for Amigo Rental

A resort with a pool, beach, and ocean view.
A room with a bed, a glass table with blue chairs, a view of the ocean through a sliding door, and a ceiling fan.
A wooden deck with a table and chairs, overlooking a beach with clear blue water.
A hotel room with a bed, a blue sofa, a glass table with decorative items, a television, and a view of the beach.
A resort with a large swimming pool, beach, and ocean view.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Boulevard Kukulcan Km 20 - Condominium, Cancun Plaza, Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Place, Delfines Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Studio Suite

A modern kitchen with a central island, white cabinetry, and a staircase leading to an upper level.

Superior Studio Suite

  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Standard Quadruple Room

A beach with clear turquoise waters, a sandy shore, and a few umbrellas.

Standard Quadruple Room

  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Condo, Ocean View

A balcony with a view of the ocean and buildings. There is a table with a bottle and glasses.

Standard Condo, Ocean View

  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Amigo Rental is within a mile (2 km) of other popular sights such as Delfines Beach. This 10-room, 3-star aparthotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles
  • El Rey Ruins - 18 min walk - 1.0 mile
  • El Rey Ruins Trailhead - 18 min walk - 1.0 mile
  • Delfines Beach - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Arena Sports Bar - ‬10 min walk
  • ‪Zai - ‬12 min walk
  • ‪Sun Palace - ‬5 min walk
  • ‪Marco Polo Restaurante - ‬4 min walk
  • ‪Azvl - ‬4 min walk

About this property

Amigo Rental

Guests staying at Amigo Rental enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Other amenities at this beach aparthotel include a terrace, laundry facilities, and a convenience store.
Each apartment is air-conditioned and features a kitchenette and a balcony. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding. Other standard amenities include a coffee maker and a safe. Limited housekeeping is available.
2 outdoor swimming pools are on site along with a children's pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Beach

  • On the beach

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Children's pool

Restaurants on site

  • Casa del Mar

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Limited housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • On the waterfront

Things to do

  • Children's pool
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: PayPal.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the aparthotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Amigo Rental Aparthotel Cancun
Amigo Rental Aparthotel
Amigo Rental Cancun
Amigo Rental
Amigo Rental Cancun
Amigo Rental Aparthotel
Amigo Rental Aparthotel Cancun

Frequently asked questions

Is a free cancellation option available at Amigo Rental?

Amigo Rental offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Amigo Rental?

This aparthotel is situated in Zona Hotelera within a short 20-minute walk of Delfines Beach and also 8 minutes on foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find La Isla Shopping Mall and Iberostar Cancun Golf Course within a short drive.

Is there parking available at Amigo Rental?

Yes, self parking is offered for free at the aparthotel.

Is there a spa available at Amigo Rental?

Spa services at the aparthotel include massages.

Does Amigo Rental include a casino on the premises?

No, Amigo Rental doesn't have a casino.

Will I find an indoor pool at Amigo Rental?

No, this aparthotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Amigo Rental?

This beachfront aparthotel offers plenty of amenities for couples including a restaurant, 2 outdoor pools, and a poolside bar.

Does Amigo Rental have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Amigo Rental have a restaurant that serves breakfast?

Yes, Amigo Rental serves breakfast for a surcharge at Casa del Mar.

Will Amigo Rental allow pets to stay free of charge?

No, pets and service animals aren't allowed at Amigo Rental.

Does Amigo Rental have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Amigo Rental?

The closest major airport to Amigo Rental is Cancun Intl. Airport (CUN), which is 8.9 mi away (14 minutes by car).

Are there rooms with balconies at Amigo Rental?

Yes, every apartment at Amigo Rental comes with a balcony and some offer ocean views.

Amigo Rental Reviews

Reviews

6.2
Rating 10 - Excellent. 9 out of 64 reviews
Rating 8 - Good. 19 out of 64 reviews
Rating 6 - Okay. 15 out of 64 reviews
Rating 4 - Poor. 10 out of 64 reviews
Rating 2 - Terrible. 11 out of 64 reviews

6.6/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, communication
Great location. Property outdated but not bad.
Stayed 5 nights in Jul 2024
Verified review

2/10 Terrible

Wanda

Disliked: Cleanliness, property conditions & facilities, communication
No king bed as promised and all but one light worked
Stayed 5 nights in Jan 2024
Verified review

2/10 Terrible

Ronald

Disliked: Amenities, property conditions & facilities, communication
The guy never answered and never contacted me. He did not even come to the check in!!! Luckily there were other apartments from other owners available and the guy at the front desk was extremely helpful in getting in contact with them and setting me up with a room or we would have slept on te car since it was past midnight!!!!
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

carmela

Liked: Check-in, communication, listing accuracy
Me gustó la seguridad y la atención del propietario. No me agrado que no hicieran limpieza en el cuarto como estaba previsto.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, room comfort, communication

Very family budget friendly

Overall this is a great cheap location. Second time staying here with kids 6,13,16 we are a familyof 5. The pool is good can get dirty at times but they do clean it every morning. The bus stops infront of the hotel on both sides of the road. You can take the R1 or the R2 red busses and they will take you to the hotel zone or to downtown. It really is a great location for a budget. The restaurant across the street next to the Oxo is great good food but they do take a while to get your food, but so worth it. And they close i think 11pm or midnight good alcohol good chill vibes and one of the only restaurants on that side. But by staying here we were able to do Xcaret and isla mujeres, the hotel doesnt offer airport shuttle but just book with happy shuttle it was like $60usd i believe. Have fun safe travels highly recommend staying here
Stayed 4 nights in Apr 2022
Verified review

4/10 Poor

Andrew

Disliked: Cleanliness, room comfort, communication

It was ok

Our First room had cockroaches. They moved us to another room after a brief conversation about it. No a huge deal just annoying. I did have to ask for them to clean the room but I think this was because we changed rooms . The food prices were extremely high in the restaurant and you didn't get much food. The beach has a lot of rocks and it is unsafe to swim with high waves. They charged me for a towel that I used to clean the salt spray off the cars windows so I could see and not die while driving. They told me I should have used something else. Nothing else was provided and I decided safety was more important than a towel. It was very quiet and the pool and beach area is nice.
Stayed 7 nights in Mar 2022
Verified review

6/10 Okay

Laura

Disliked: Room comfort, communication

Horrible Experience

Communication was horrible! I received an email a few days before my trip saying I didn’t pay my deposit, which was definitely paid a month before. Owner wouldn’t respond to emails or answer phone calls. Once I arrived at the property (very late at night) I was told I could only pay for the rooms in cash! Who arrives in Mexico in the middle of the night with $1000 in cash?!?! After about an hour of back and forth, I was able to pay for one night and then had to spend the following day walking from ATM to ATM (they only allow you to withdraw small amounts per day) trying to take out enough cash to pay for the room. It was absolutely ridiculous. Also, the rooms don’t have WiFi as advertised. Very uncomfortable beds and bedding. Don’t waste your time with amigo rentals. Save yourself the hassle and stay at a reputable hotel.
Stayed 5 nights in Mar 2022
Verified review

8/10 Good

OSCAR

Liked: Room comfort, communication
Rooms are nice. Restaurant food wasn’t anything to brag about. The views are great! Exterior of the hotel due for an upgrade
Stayed 5 nights in Nov 2021
Verified review

4/10 Poor

Georgina

Disliked: Cleanliness, amenities, property conditions & facilities
Muy mal servicio, y faltó limpieza de diario en el cuarto, sin servicio de TV e internet. Y cuidado con las personas que se pintan el cabello por unas pequeñas manchas querían quitarme mi depósito. Cómo mexicsnos que somos nos descriminan muy notorio.
Stayed 7 nights in Oct 2020
Verified review

2/10 Terrible

Fidencio

Liked: Cleanliness, room comfort
Disliked: Communication

Disappointing.

We did not get the room that we paid for. Then, they wouldn’t accept credit cards. Fortunately, I had enough cash with me to pay for 3 nights stay. Not sure we’ll stay there again.
Stayed 3 nights in Oct 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities
The views were fantastic. The desk clerks were very helpful. The location was relatively quiet. There is one major problem. Once you get to check in, they bring in a person who immediately tries to sell you one of their packages. Even after you tell them you are already booked online. Very pushy. The trip we booked with them was awful. The Chichen Itza package. We went to the Suytun Cenote 1st. We were there for 3 hours. This where we had lunch. It was ok. Buffet. We had to drag our wet clothes around that whole time.Then to Valladolid for 20 minutes. Needed more time there. Then we finally got to Chichen Itza. In the hottest part of the day. Not comfortable at all. By the time we got dropped off it was a 14 hour day and the wet clothes stunk.
Stayed 6 nights in Feb 2020
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Cancun Plaza good; Bsea/Amigo not so good

The property is nice, but the room was not. The photos shown are not necessarily what you will get, certainly not what we got. We booked a unit with 1 king and 2 double beds, bu got a unit with one twin with a trundle underneath and 2 doubles. All beds had very thin mattresses that were not comfortable at all. The twin also was the "couch" for the room. The only other furniture was a table with chairs. Our unit had a loft for the double beds, and the stairs going up had a wobbly railing that was also very short. Dangerous for anyone, but especially for kids, as there were no balusters and plenty of space for one to fall. The room was cleaned twice in an entire week. The bathroom vent was so caked with dirt and lint that there was no air movement, and it never got dry after we showered the first time for the whole week. There was no drying line for wet swimwear. We booked a kitchenette expecting to cook some of our meals, but there was no pot to boil water, and the one frying pan was so warped it was nearly impossible to cook anything on it. The pizza in the restaurant was good. Everyone at the place was nice. The beach here is great, not crowded and a break keeps the surf down one one end for those who don't like big waves. The pool is also very nice, and the breakdown division of the deep and kid pools is very convenient for families with swimmers at different levels. If the room itself had been nicer and cleaned more often, I would think about returning.
Stayed 7 nights in Dec 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This picture is of the only penthouse that they have. Our room was no where near this. water clogged in our bathroom, did not get warm water for showers. apparently they use boiler to heat the water and start boiler only for some time. I also took a long time to get hot (just warm) water to the shower. the water pressure in the shower was extremely low. no one came t fix it either despite asking. The property is really very old and i guess suffers from old plumbing. The property is actually cancun plaza. amigo rental is a third party, to get any changes , i had to connect with amigo rentals . Amigo rentals was very unresponsive and has no bias for customers. There was also a lizard in our room. Not recommended.
Stayed 4 nights in Nov 2019
Verified review

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
这是史上住过的最糟糕的一次酒店，性价特别低。首先别说名字和expedia不一样，而且第二天游泳池停掉，第三天竟然一早断电，但是酒店竟然不同意我们免费退房，我打电话给expedie，客服打电话给酒店协商，但是酒店经理不同意退房钱，只同意退定金。另外打扫，说是第三天给我们免费打扫，拖到第四天才给我打扫，而且所谓的打扫只是给我们换了床套而已，满个房间都是沙子。服务态度非常差，expedia的客服反而还未了协商失败而给我道歉，而酒店、从来没有一句道歉。怪我自己倒霉吧！大家要看清楚别再住这个黑店了
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Je n'ai pas aimé le manque d'article dans la cuisine. Cafetière défectueuse et rien pour nettoyer la vaisselle. J'ai aimé le confort de la chambre et la gentillesse des gens à l'accueil.
Stayed 3 nights in Jul 2019
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
El trato al turista nacional es NEFASTO, me trataron muy mal en el check in y en la alberca sufrí de discriminación por parte de un empleado de mantenimiento. Por supuesto que a Nadie que aprecie le recomendaría pararse por ahí
Stayed 4 nights in Jun 2019
Verified review

10/10 Excellent

Susano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es agradable tiene su cocina fue excelente ya que se prepara comida o calientas tus alimentos. Lo único malo es que hicieron el aseo nada más un día de los seis que estuvimos y papel del baño nos querían darnos un par de rollos pero al último nos dieron otros dos
Stayed 6 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This particular condo is on the fifth floor of Cancun Plaza condominium with great view on the pool and the ocean. Pool is big and very kids friendly. Beach is two minutes walk downstairs from the pool. Restaurant serves basic food that can be better. I recommend renting a car and driving around Cancun and riviera Maya. Taxi and private transportation are too expensive and cumbersome to use. Parking in Cancun Plaza condo seems limited but we have had a parking space for our car every day.
Stayed 8 nights in Apr 2019
Verified review

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El tiempo de espera en recepción fue el adecuado, la estancia muy agradable, todo en general bien.
Stayed 4 nights in Apr 2019
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Disliked: Amenities
I loved the staff. Everyone is very friendly. The pool is very nice with access to the beach and the restaurant food was very good. I didn’t like that the rooms don’t have WiFi and the TV cable doesn’t work.
Stayed 5 nights in Apr 2019
Verified review

8/10 Good

JOHN

Liked: Cleanliness, staff & service, room comfort

Great restaurant! I'd stay here again.

I cannot get credited for 8 nights here because the hotel has no record of my stay. Despite what it says on Hotels.com, this hotel requires a 30% payment to reserve a room. The remaining 70% is due 10 days prior to arrival, unless you pay in cash, which we did, after inspecting the room. All in all, these are minor annoyances. Our stay was nice. This is a three star hotel that is borderline two star because the owners need to invest in maintenance, but peeling paint, slightly leaky pipes, loose knobs, small stains on sheets, etc. shouldn't distract you from the fact that this hotel is a great value. Our room was clean, and the staff was friendly and helpful. Our room, like all rooms, I believe, had an excellent view of the pool and ocean. The beach was spectacular, though the surf tends to be rough. This hotel is not all inclusive. Nearby hotel are, and their restaurants won't be open to you. Fortunately the hotel restaurant, Casa del Mar, is excellent. We tried other restaurants in the hotel zone, but this was the best! The menu has a good mix of Mexican and American dishes, healthy enough for my wife, with enough seafood for me. My kids loved their variety of salads, delicious pastas, & many types of pizza (cooked in their wood fired oven). Great, relaxed service! Every seat has an ocean view. Expect to pay 200 pesos (about $10 US) per person per meal without drinks. Only part of the menu is attached.
Stayed 8 nights in Mar 2019
Verified review

2/10 Terrible

Ramakrishna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not good from begining.No Early Check in.No wifi in rooms.Very slow wifi in common areas.No TV for 3 days.Cleannig will be every three days.Reception desk is not good at all.
Stayed 5 nights in Mar 2019
Verified review

8/10 Good

Kena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing! The staff friendly and helpful. Our room was as pictured, but 2 double beds and a twin with pull out trundle, no king bed. You need to wash dishes, but no dish towels or even wash towels in the bathroom to do it. I just purchased paper towels. The pool is great and clean. Restaurant on sight is ok, prices are ok. Menu is limited. Beach is clean and plenty of places to sit. Buses stop in front of the property often and will take you most places, take american dollar bills!! A ride will cost you $1 us, for as far as you want to go. Taxi is way more. You get a card to get a beach towel. Where you go to get it will sell you excursions and offer discounts to do the “ time share” breakfast at another resort. Worth it if you can just keep telling the resort people you are not interested!! They will insult you, just keep saying no and get your discounted excursion. Overall, very nice vacation, affordable accommodations, just read fine print and do some research. I would recommend.
Stayed 7 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menos me gusto el espacio. Jovenes borrachos en las habitaciones
Stayed 6 nights in Mar 2019
Verified review

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio

La verdad el hotel fue perfecto. Los precios del restaurant, las instalaciones, todo muy bien. Lo único que no me gustó es que cuando ellos se pusieron en contacto conmigo directamente no me comentaron nada sobre ningún deposito. Ya que llegué me dijeron que eran 100 dólares de deposito. Pero de ahí en fuera todo perfecto.
Stayed 4 nights in Feb 2019