Aparthotel

Ambiance Suites Cancun

3.5 star property
Central Cancun aparthotel connected to a shopping center, a quick walk to Plaza Las Americas

Choose dates to view prices

Photo gallery for Ambiance Suites Cancun

Terrace/patio
Reception
Restaurant
Luxury Double Room | Premium bedding, down comforters, minibar, in-room safe
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Gym

Explore the area

View in a map
Av. Tulum No. 227 S.M. 20, Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪8 min walk‬
  • Place, Plaza 28
    ‪14 min walk‬
  • Place, Langosta Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • Sleeps 2

Super Saver

9.4 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sleeps 2

Room Standard with Street View

  • 215 sq ft
  • Sleeps 2

Junior Suites King

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 1 Queen Bed

Estándar Matrimonial

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Estándar Superior Matrimonial

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxury Double Room

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite Junior

  • 387 sq ft
  • Sleeps 2

Room Superior

  • 333 sq ft
  • Sleeps 2

Room Standard

  • 215 sq ft
  • Sleeps 2

Junior Suite, 2 Double

  • 538 sq ft
  • Sleeps 4

Room Superior

  • 333 sq ft
  • Sleeps 4

Suite Junior

  • 387 sq ft
  • Sleeps 4

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About the neighborhood

Cancun

Located in Downtown Cancun within a short stroll of Plaza Las Americas, Ambiance Suites Cancun is within a 10-minute drive Langosta Beach. This 59-room, 3.5-star aparthotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Cancun, and a short drive from Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez.

What's nearby

  • Plaza Las Americas - 8 min walk - 0.5 miles
  • Plaza 28 - 14 min walk - 0.8 miles
  • Puerto Cancun Marina Town Center - 4 min drive - 1.8 miles
  • Langosta Beach - 9 min drive - 5.0 miles
  • Tortuga Beach - 11 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Vips - ‬4 min walk
  • ‪Los Tarascos - ‬4 min walk
  • ‪Café Por Favor - ‬4 min walk
  • ‪La Parroquia de Veracruz - ‬4 min walk
  • ‪Chila & Quil - ‬4 min walk

About this property

Ambiance Suites Cancun

Central Cancun aparthotel connected to a shopping center, a quick walk to Plaza Las Americas
Ambiance Suites Cancun features an outdoor pool, a children's pool, and a 24-hour gym. Free valet and self parking are available, and there's also an area shuttle for a fee. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.
Each apartment is air-conditioned and has an array of amenities, including a minibar, a coffee maker, and free newspapers. A 32-inch flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free long-distance calls, free local calls, and a safe.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 125 to 500 for adults and MXN 90 to 400 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Minibar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Stereo
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference center
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a state park
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • 24-hour gym
  • Children's pool
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 buildings
  • 5 floors
  • 59 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 480

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 125 to 500 for adults, and MXN 90 to 400 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out fee: MXN 480 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ambiance Cancun
Ambiance Suites Cancun
Ambiance Suites Hotel
Ambiance Suites Hotel Cancun
Ambiance Suites Cancun Hotel
Ambience Villa Cancun
Ambiance Suites Cancun Cancun
Ambiance Suites Cancun Aparthotel
Ambiance Suites Cancun Aparthotel Cancun

Frequently asked questions

Is free cancellation available at Ambiance Suites Cancun?

Ambiance Suites Cancun offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ambiance Suites Cancun?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Ambiance Suites Cancun on Oct 14, 2025 start from $50.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Ambiance Suites Cancun?

This aparthotel is situated in Downtown Cancun within a 10-minute walk of Plaza Las Americas, Royal Yak Casino and Sports Book, and Ceviche Square. You'll also find Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez within a short drive.

Is there parking available at this aparthotel?

Yes, valet parking and self parking are offered for free at the aparthotel.

Does Ambiance Suites Cancun include a casino at the property?

No, Ambiance Suites Cancun doesn't have a casino.

Will I find an indoor pool at Ambiance Suites Cancun?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Ambiance Suites Cancun?

There are plenty of amenities for couples at this aparthotel, including an outdoor pool, a bar, and a restaurant.

Does Ambiance Suites Cancun have a hot tub?

No, but this aparthotel offers jetted bathtubs in some apartments.

Does Ambiance Suites Cancun have a restaurant with a breakfast menu?

Yes, Ambiance Suites Cancun serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Ambiance Suites Cancun allow pets to stay for free?

No, pets and service animals aren't allowed at Ambiance Suites Cancun.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Ambiance Suites Cancun?

The closest major airport to Ambiance Suites Cancun is Cancun Intl. Airport (CUN), which is 10.3 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Ambiance Suites Cancun?

No, at Ambiance Suites Cancun, there aren't any apartments that list a balcony.

Ambiance Suites Cancun Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 502 out of 1052 reviews
Rating 8 - Good. 355 out of 1052 reviews
Rating 6 - Okay. 112 out of 1052 reviews
Rating 4 - Poor. 42 out of 1052 reviews
Rating 2 - Terrible. 41 out of 1052 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, room comfort
It was a wonderful experience to stay at the Ambiance suite. I spent a few weeks there as a solo traveler. The room was large and comfortable. It felt like a small studio apartment. The staff were very helpful. I felt safe staying there. Thank you!
Stayed 4 nights in Jun 2025

10/10 Excellent

xiu

Stayed 6 nights in Jun 2025

10/10 Excellent

Fariel

Traveled with family
Liked: Cleanliness, room comfort
Stayed 11 nights in May 2025

10/10 Excellent

Carolyn

Liked: Cleanliness
Loved the hotel just need more comfortable beds
Stayed 5 nights in May 2025

10/10 Excellent

Roberto, Bayonne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For a small hotel outside the Zona hotelera this place was excellent. Super clean and very friendly staff
Stayed 4 nights in May 2025

8/10 Good

Tatiana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in May 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, property conditions & facilities
The kitchen didnt stay open the hours listed.
Stayed 5 nights in Apr 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Need to work on the hot water availability, other than that, great place to stay
Stayed 1 night in Apr 2025

4/10 Poor

Gerry

Disliked: Cleanliness, room comfort

Totally disappointed from previous stays!

Stayed 4 nights in Mar 2025

8/10 Good

Mark Douglas

Liked: Cleanliness, property conditions & facilities
The property was a good value for the room. When I was there, they were sprucing the place up with a fresh coat of paint. The housekeeper did a great job too!
Stayed 8 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Pooja

Liked: Cleanliness, amenities, property conditions & facilities
it was an amazing stay
Stayed 5 nights in Mar 2025

6/10 Okay

papaya, Burnaby

Traveled with family
Disliked: Property conditions & facilities
I booked this hotel because of lots of great reviews, but it’s okay okay room with so so facilities. The toilet flushing and the shower weren’t good, There were no workers who spoke English in that hotel(we didn’t mind it) but we literally misunderstood about “free” breakfast and we had to pay $$. The hotel workers were friendly and helpful but other than that I couldn’t give 4 stars, more like 2.5
Stayed 5 nights in Mar 2025

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities
Liked it. View not great. good patio. would recommend.
Stayed 6 nights in Feb 2025

4/10 Poor

Therese, Grande Pointe

Disliked: Cleanliness, property conditions & facilities
We were in limbo for the first 2 days of our stay! Our first room smelled musty and moldy, i am very allergic! We were put in another room for 2 days, they wanted us to go back in moldy room cause the one they put us in was booked! Ended up they told us we could stay in present room! The garden was always unkept, dirty tables, dishes, beer cans garbage left there! No coffee with coffee maker! Not much english!
Stayed 6 nights in Feb 2025

4/10 Poor

Liliane

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Beautiful garden area, but the glass tables were never wiped; dirty dishes/beer cans left on table from the other day. The water pump/waterfall was not turned on in the pool until the 3rd day of our stay! Staff not very efficient! I had to ask the front desk attendant to put the waterfall on everyday, once I knew that it existed. I reserved a king bed and landed up with twin beds. Shower came out as a trickle!!😳 The staff did not speak or understand English, except for one lady at front desk. The restaurant was only open from 7-2 and did not serve any kind of liquor! The facility is on a very busy highway! My room was always musty smelling The front door of my small fridge was full of holes from the rust! I’d give a 4 on 10 for the room!
Stayed 6 nights in Feb 2025

2/10 Terrible

Thang

Disliked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Ginette

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff , great location. thank you
Stayed 2 nights in Feb 2025

6/10 Okay

krishna

no hot water ,sometimes the ceiling fan is a bit noisy
Stayed 2 nights in Feb 2025

6/10 Okay

Mohammadjavad

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hot water was not available all the time. Taking shower was hard due to water pressure. There was a problem with bathroom door and everything outside of shower room gets wet when taking shower. Staff hardly speak english.
Stayed 5 nights in Feb 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible, do not recommend at all. No hot water, staff trying to run scam. Wall and ceiling all broken
Stayed 2 nights in Jan 2025

8/10 Good

Alaa

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Afra

Nice place, decent value for price
Stayed 1 night in Dec 2024

4/10 Poor

Sirin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024