Commendable that management would try to give as much time off as possible over thanksgiving weekend. We tried to help by requesting only towels on thanksgiving day. The towels were in a bag, hung on our doorknob. No housekeeper netted our room the whole weekend. We weren't offered a discount rate ...
Beautiful hotel with a lot of history. Employees made it seem like an inconvenience to store my luggage there after checkout because of my conference I was attending that day. They ended up being joking but I felt they took it too far and it wasn't a very service oriented attitude. The ladies at ...
Excellent service from the valet parking staff to the reception personnel, and other staff members. They are always ready to be of service. There were two bad experiences I have experienced both times that I have stayed there. The first annoyance is the fact that they give only one towel for one ...
Thoroughly enjoyed my stay at the Palmer House. It was my graduation weekend, and we were very well accommodated. Check in and out went smoothly, breakfast was great and the room was spacious and comfortable. It completely added to my graduation experience. I highly recommend this hotel!
I'm glad I chose the Whitehall Hotel for my first trip to Chicago. The staff was amazing and answered all of my questions and offered tips for a tourist. The location was convenient to shopping, dining, and public transportation. It would have been nice if the morning coffee station stayed open longer ...
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Hotel offers great amenities (namely free parking).
Beautiful, modern hotel in the River North District. It made a great visit to Chicago even better.
I booked for one night in order to attend an event downtown. The room came up on Orbitz that morning and I booked it. Check in was fast (about 2 minutes) as they had all me info from Orbitz. The staff was friendly. Parking was an additional charge, but had in and out privileges. ( I booked at the same hotel in the winter and parking was included, so check when making the reservation). Room was clean and had a view south.
I surprised my husband with a weekend trip to Chicago for his 60th birthday. We were able to move around the city by walking to our destinations from the hotel. The hotel staff were very helpful in suggesting using the Blue Line from the airport, giving exact information about which stop we should get off and which direction to walk to get to the hotel. The breakfast the next morning was excellent. There were a lot of guests but they were able to keep things moving so everyone was able to enjoy their breakfast. I would recommend staying here and I will return when visiting Chicago again!