The hotel was dirty in common areas as well as the hotel rooms including stains all over the furniture and carpets. I had to keep my shoes on in my room because it was so dirty. I switched rooms, and my second room was dirty as well. The pool water was green, then closed on a 95 degree day because the chemical levels weren’t at a healthy swimming level. We chose this hotel because we wanted to swim knowing it was going to be hot outside, and we couldn’t. The stay was a horrible experience.
I really wanted to like this place. It's clean, new ish, breakfast is good, staff was very nice...the exception was tge ntire top flor of the hotel vibrates. It vibrates from the air conditioner so much and is so loud that it kept us up all night. We tried to switch tooms but theu had no queen rooms left. I know the front desk tried to reach out....at that point we were all so exhausted we put our phones on white noise and pillows over our heads and tried our best. I would say stay on a lower level if at all.
Great property, very clean, professional staff.
Nice property.
Very friendly staff! Nice bar and dining area.
Great place to stop for the night
It had good spacious rooms. My teenager is so big now, it's uncomfortable to stay in a cramped space. This felt perfect for the three of us. The breakfast was great too. Just perfect. Healthy options and good options for kids who don't care about healthy food. :)
This was a really nice hotel. Our room was spacious and perfect for our family of 5. The reason I don’t give it all highest rating is because I had a COLD shower! Not even lukewarm!! Otherwise it was great.
Great place, will stay there again on future visits.
Clean room. Comfortable bed.
Great area next to the University, lots of dining in the area.
Employees were very polite and friendly. If you are travelling alone be careful when walking by yourself after dark. Hotel was very clean. Forgot my tablet and staff found it and mailed it to me.
Very clean comfortable stay!
The staffs at the front desk were friendly and helpful. The rooms was OK as far as cleanness goes. My kids did find a few ants in the bathroom area, which I was not thrilled about.
Clean and modern and conveniently located near WKU and downtown.
Quiet, clean, beds soft, hot coffee in the Morning. Enjoyed my stay.
No internet, in college town (next to frat house), no restaurants open, had to drive 15 mins for dinner.
Hyatt Place Bowling Green places you next to Western Kentucky University and E. A. Diddle Arena. This 108-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.
Guests can expect to find free WiFi and wired Internet, along with 42-inch TVs. Bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and free newspapers.
Built in 2015, the brand new Hyatt Place Bowling Green offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-in.
The hotel was dirty in common areas as well as the hotel rooms including stains all over the furniture and carpets. I had to keep my shoes on in my room because it was so dirty. I switched rooms, and my second room was dirty as well. The pool water was green, then closed on a 95 degree day because the chemical levels weren’t at a healthy swimming level. We chose this hotel because we wanted to swim knowing it was going to be hot outside, and we couldn’t. The stay was a horrible experience.
I really wanted to like this place. It's clean, new ish, breakfast is good, staff was very nice...the exception was tge ntire top flor of the hotel vibrates. It vibrates from the air conditioner so much and is so loud that it kept us up all night. We tried to switch tooms but theu had no queen rooms left. I know the front desk tried to reach out....at that point we were all so exhausted we put our phones on white noise and pillows over our heads and tried our best. I would say stay on a lower level if at all.
We are sorry to hear you were not completely satisfied with your stay at our property. Thank you for your business and your feedback, as we are always looking to improve our guests experiences.
Great property, very clean, professional staff.
Thank you for your business. We are pleased you were satisfied with your stay. Thank you for your kind feedback and we hope to welcome you back soon.
Nice property.
Thank you for your feedback! We appreciate you choosing to stay at our location!
Very friendly staff! Nice bar and dining area.
Thank you so much for your kind feedback! We appreciate your business and hope to have you stay with us again in the future!
Great place to stop for the night
Thank you!
It had good spacious rooms. My teenager is so big now, it's uncomfortable to stay in a cramped space. This felt perfect for the three of us. The breakfast was great too. Just perfect. Healthy options and good options for kids who don't care about healthy food. :)
Thank you so much for choosing us for your stay! We appreciate your business and hope to have you stay with us again in the future!
This was a really nice hotel. Our room was spacious and perfect for our family of 5. The reason I don’t give it all highest rating is because I had a COLD shower! Not even lukewarm!! Otherwise it was great.
We thank you for choosing us for your stay. We would have been happy to move you to a different room if we had known about the issues with your shower. We appreciate your business and hope to have you with us again soon!
We welcome all feedback, as guest satisfaction is very important to our team. It is disappointing to read of your experience and to know that your expectations were not met. Rest assured, your concerns have been heard, and we will use them to help us improve in all areas.