Room, Mountain View
from $150
Renaissance Boulder FlatIron Hotel
4.0 out of 5.0
4.3
out of 5
"Very good!"
See all 63 reviews
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Recent guest reviews
"Bed could have been more comfortable...including the pillows which were too big... asked two things at the desk that were not done...one to bring another bathrobe as there was only one in the room..another when we put in a wake up call, I checked later on to ensure it was in, due to the early nature of same...it was not...it was then put in.
The only complaint we have is the comfort of the bed and pilllows, not very comfortable, low quality for a Renaissance.
I can't recommend this hotel highly enough. The room was luxuriously large with two queen beds, a sitting area and sofa. I sadly did not get a chance to check out the pool and amenities other than the restaurant (the $16 breakfast buffet offered a good variety of items as well as made-to-order options) The staff was friendly and helpful to a person; including on a few separate occasions when staff went out of their way to ensure my experience was as nice as possible.
I made a last minute reservation for a family event to stay at the same hotel as my daughter and her family. I had always had good experiences at Marriott properties, so even though it cost more than I usually pay, I thought it would be nice. The staff was very kind at check in. My room was cold and did not look updated. The bed was clean but the mattress hard. The alarm clock was the wrong time (one hour early) but thankfully I set my alarm on my phone so I wasn't late for an event in the morning. When I took my shower, I noticed the tiles were covered with soap scan and the grout was dark brown in several places. In the morning I came to find out that I had the complimentary breakfast and internet access but she and her family of four did not have either. Of course four of our party of five was covered by my complimentary card for breakfast but then my son in law was charged an excessive price for his meal. They also did not have free WiFi which I have assumed was included and in my experience, has always been even in economy hotels. Overall, I felt that for a more expensive hotel catering to business and tourist clientele, not having the same services and meals for both rooms even though we booked through Orbitz seemed nickel and dime quality. Then to have the room be disappointing and frankly unprepared and unclean causes me to say I will not recommend this hotel and will not stay there again.
The staff very nice, we had a small issue that came up due to weather, they handle asap very nice staff.
Everything was well done! Great lobby, even a civilized smoking section near the bar outside. Rooms are very well designed! I will stay here again soon.
Very nice common area. Nice room. Friendly staff.
Excellent hotel! Will definitely stay again. The staff was very friendly and accomodating. Breakfast buffet was wonderful!
We stopped here after spends over 10 hours driving in our car. After we got a room, I went downstairs to the bar for a drink. After sitting at a table for 15 minutes, the bartender finally came over and asked if I would like to see the menu. After another 15-20 minutes when a space opened at the bar, and when I moved to the bar and had a seat, the bartender finally realized he haven't even brought me a menu. By this time my family had come down to go to the restaurant. Again, we sat at the restaurant, waiting another 20-30 minutes before a waiter even spoke to us and finally brought us our waters. After we were finally able to order, the food was mediocre at best, and not worth the hassle of ordering. We were treated like we didn't deserve to be guests at this establishment. I've had better service AND food at a goat meat stand on the side of a dirt road in Mauritania..... The suite was ok, everything seemed in order. But we could tell it wasn't properly cleaned, I even found nail clippings on the floor with just a passing glance. And the elevators didn't even work! Both of the hotels elevators had gone out of service. We had to carry everything to and from the 6th floor. Needless to say I was very happy to check out the next morning.
This hotel went beyond my expectations. From the Front Desk Staff to the housekeeping staff, they were incredible! Everyone was so helpful and so nice. They shuttled us to the mall and picked us up when we called them even after the hours they usually provide this service. They had a well equipped fitness center. The breakfast buffet is great! Parking was very easy. Great location to the mall, movie theater and places to eat. I would highly recommend this hotel.
The staff is excellent and the location is ideal if you can't get a room at a nice hotel in Boulder. We stay here often and always enjoy our stay.
Affordable and close to Boulder and Denver. Restaurant was delicious for breakfast. Bottomless mimosas also available. Bar in the evening was great as well. There is also a mini mart store inside for snacks after hours.
The hotel was clean, the staff were nice and polite, the restaurant was good.
Wonderful hotel! Quiet, comfortable, entertaining prairie dog village antics! The staff were as pleasant and helpful as we have experienced at any hotel. We enjoyed a very romantic weekend.
Everything was perfect, accept the bed. Too Hard. Probably could have had them do make it right, but we were having too much fun. The hotel is awesome and in a great location. Walking distance to the Flatirons Mall. Tons of shopping and restaurants. Great lounge, great bartenders, beautiful views of the Flatirons. Will definitely stay here again.
The hotel was great, Staff was wonderful on check in. The room was very large and very comfortable. Loved it. Broomfield is off the beaten path and not super close to Denver or Boulder so I probably would not go back. But the hotel was very nice!
Great customer service- brought requested items (extra pillows and a comb) quickly. LOVE that they Aveda products in the room (mini shampoo and conditioner/lotion/soap). Breakfast food from room service- delicious!. Appreciated the late check out time. Only complaint was the bed was not very comfy to me. Too firm for my liking. Overall- it was a good experience.
Overall, good value but could use a refresh. Needs to be remodeled.
I've stayed at this hotel twice now and have not been disappointed. Sure, the Omni has a outside pool, a bar with game tables, but it's also loud. The Renaissance rooms are quiet, there isn't a party going on and the staff are fantastic. That is hugely appreciated after a long difficult day of work. The rooms are well done. The bed is soft, comfortable and feels like home.
Judd (I hope that was his name) was amazing, he went above and beyond, he told me about everything that was going on in denver and boulder, told me where to go and what to see. The staff at the Flatz were very friendly and on top of everything, the location was great not far from everything!!
Hotel highlights
- Free valet parking
- Onsite dining
- Indoor pool
- Health club
Within a short walk of Flatiron Crossing, Renaissance Boulder FlatIron Hotel is within 2 miles (3 km) of Interlocken Business Park. This 4-star hotel has 232 guestrooms and offers conveniences like a restaurant, an indoor pool, and free valet parking. Heritage at Westmoor and Broomfield Veterans Memorial Museum are also near this Broomfield hotel.
Dining
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.
Rooms
All 232 air-conditioned accommodations feature sitting areas. 37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, sofa beds, and refrigerators.
Property features
At Renaissance Boulder FlatIron Hotel, guests enjoy an indoor pool, a health club, and a spa tub. You can take advantage of free valet parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include WiFi in public areas, conference space, and a business center.
Guest reviews for Renaissance Boulder FlatIron Hotel
nice hotel...waiters outstanding...
Everyone
"Bed could have been more comfortable...including the pillows which were too big... asked two things at the desk that were not done...one to bring another bathrobe as there was only one in the room..another when we put in a wake up call, I checked later on to ensure it was in, due to the early nature of same...it was not...it was then put in.
nice, modern hotel
Everyone
The only complaint we have is the comfort of the bed and pilllows, not very comfortable, low quality for a Renaissance.
Review comment
Joe S. responded on Apr 11, 2017
Thank you for the 4 star review. We regret that the pillows and bed was not as comfortable as you would have liked. We are replacing all of our mattresses in May and the current pillows are brand new. We feel changing the mattresses will certainly improve the quality of our bedding. Thanks, Joe Steiskal General Manager Renaissance Boulder Flatiron
4 star amenities at 2 star price
Everyone
I can't recommend this hotel highly enough. The room was luxuriously large with two queen beds, a sitting area and sofa. I sadly did not get a chance to check out the pool and amenities other than the restaurant (the $16 breakfast buffet offered a good variety of items as well as made-to-order options) The staff was friendly and helpful to a person; including on a few separate occasions when staff went out of their way to ensure my experience was as nice as possible.
Review comment
Joe S. responded on Feb 15, 2017
Felicia, Thanks for the great feedback regarding your experience. I will certainly share your comments with the team as they take great pride in delivering exceptional service. Thanks, Joe Steiskal General Manager
paid much / expected much
Everyone
I made a last minute reservation for a family event to stay at the same hotel as my daughter and her family. I had always had good experiences at Marriott properties, so even though it cost more than I usually pay, I thought it would be nice. The staff was very kind at check in. My room was cold and did not look updated. The bed was clean but the mattress hard. The alarm clock was the wrong time (one hour early) but thankfully I set my alarm on my phone so I wasn't late for an event in the morning. When I took my shower, I noticed the tiles were covered with soap scan and the grout was dark brown in several places. In the morning I came to find out that I had the complimentary breakfast and internet access but she and her family of four did not have either. Of course four of our party of five was covered by my complimentary card for breakfast but then my son in law was charged an excessive price for his meal. They also did not have free WiFi which I have assumed was included and in my experience, has always been even in economy hotels. Overall, I felt that for a more expensive hotel catering to business and tourist clientele, not having the same services and meals for both rooms even though we booked through Orbitz seemed nickel and dime quality. Then to have the room be disappointing and frankly unprepared and unclean causes me to say I will not recommend this hotel and will not stay there again.
Review comment
Joe S. responded on Mar 1, 2017
Jann, Thank you for your feedback regarding your visit. We apologize we missed the mark and appreciate you sharing some specific items that we need to improve. I would be happy to invite you back when you are in the area and provide a room rate that includes the breakfast as well as the internet complimentary. I can assure you that your experience is not the norm and we would welcome an opportunity to show you our true hospitality.
very nice hotel. great location
Everyone
The staff very nice, we had a small issue that came up due to weather, they handle asap very nice staff.
Review comment
RenBoulderFlatiron responded on Jan 3, 2017
Dear David Thanks for your wonderful comments about your stay with us. We are thrilled to hear you had a great time, and hope to see you again soon.
wonderful hotel with walmart 24/7 next to it!!
Everyone
Everything was well done! Great lobby, even a civilized smoking section near the bar outside. Rooms are very well designed! I will stay here again soon.
Review comment
RenBoulderFlatiron responded on Oct 4, 2016
We are so happy to hear you had a great time with us and enjoyed the experience. We look forward to welcoming you back in the future.
nice
Everyone
Very nice common area. Nice room. Friendly staff.
Review comment
RenBoulderFlatiron responded on Jan 1, 1970
Thanks for the 5 star review! We appreciate you staying with us, and hope to see you back here again soon.
mini family vacation
Everyone
Excellent hotel! Will definitely stay again. The staff was very friendly and accomodating. Breakfast buffet was wonderful!
Review comment
RenaissanceBoulder responded on Mar 30, 2016
Thank you! We are so glad that you chose us for your mini-vacation, and we hope to see you again in the future.
horrible experience.
Everyone
We stopped here after spends over 10 hours driving in our car. After we got a room, I went downstairs to the bar for a drink. After sitting at a table for 15 minutes, the bartender finally came over and asked if I would like to see the menu. After another 15-20 minutes when a space opened at the bar, and when I moved to the bar and had a seat, the bartender finally realized he haven't even brought me a menu. By this time my family had come down to go to the restaurant. Again, we sat at the restaurant, waiting another 20-30 minutes before a waiter even spoke to us and finally brought us our waters. After we were finally able to order, the food was mediocre at best, and not worth the hassle of ordering. We were treated like we didn't deserve to be guests at this establishment. I've had better service AND food at a goat meat stand on the side of a dirt road in Mauritania..... The suite was ok, everything seemed in order. But we could tell it wasn't properly cleaned, I even found nail clippings on the floor with just a passing glance. And the elevators didn't even work! Both of the hotels elevators had gone out of service. We had to carry everything to and from the 6th floor. Needless to say I was very happy to check out the next morning.
Review comment
RenBoulderFlatiron responded on Apr 4, 2016
We are deeply concerned to read of your recent experience with us and do thank you for letting us know about it. We have shared your comments with the team so that we can ensure that this does not occur in the future.
fabulous hotel
Couples
This hotel went beyond my expectations. From the Front Desk Staff to the housekeeping staff, they were incredible! Everyone was so helpful and so nice. They shuttled us to the mall and picked us up when we called them even after the hours they usually provide this service. They had a well equipped fitness center. The breakfast buffet is great! Parking was very easy. Great location to the mall, movie theater and places to eat. I would highly recommend this hotel.
Thank you for the 4 star review. We will certainly pass along your comments to our team regarding follow through on guest requests. I am glad to see the restaurant team rose to the occasion and provided outstanding service. Also wanted to to let you know we will be replacing all of our mattresses next week so we look forward to a new sleep experience for all of our guests. Thanks, Joe Steiskal General Manager Renaissance Boulder Flatiron