Room was filthy smelled like wet cigarettes. Toilet had urine on the rim. No blankets just a stained sheet and a thin duvet. This place is in major need of deep cleaning and renovation. Location is close to restaurants and the highway. It is in a more urban part of town.
The room smell horrible and the staff was rude
I felt pretty scared. It was dirty and janky looking.
Customer service is great
Customer service is great
They have a very sweet staff. The people that work there are very accommodating and caring.
Only liked the nearby restaurants nearby that's walking distance.
The rooms are nice
I like it because It’s quite I don’t like because the odor of smoke
The worst smelling room ever. EVERYTHING smelled like stale weed. Would NEVER stay here again.
HORRIBLE! NO SHOWER ROD, NO SHOWER CURTAIN, DRIED PAINT ON THE FLOORS, SMELLY ROOM, BROKEN DOOR LATCH INSIDE, STAINED CARPETS, GRACE AT THE FRONT DESK WAS RUDE AND NOT HELPFUL AT ALL
Check in was smooth and rooms were comfortable and stylish.
It was a hell hole, full of people who seemed to be paying by the hour. I felt horrible that I booked that place for my husband, bu he just needed an over night stay near the airport, this seemed convenient. When I see a low rate on this site, I expect it is for an off day night, or a "special", but not because it's gross, dirty, and a brothel!
SureStay Plus Hotel by Best Western Atlanta Airport South is located within a few miles (5 km) of Georgia International Convention Center and Old National Park. This hotel has free breakfast along with a 24-hour gym and free self parking.
Free breakfast is included with your stay.
Flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers and phones are also standard.
Guests of SureStay Plus Hotel by Best Western Atlanta Airport South enjoy a 24-hour gym, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area and express check-out.
Room was filthy smelled like wet cigarettes. Toilet had urine on the rim. No blankets just a stained sheet and a thin duvet. This place is in major need of deep cleaning and renovation. Location is close to restaurants and the highway. It is in a more urban part of town.
The room smell horrible and the staff was rude
Dear Guest, We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. Staff received additional training in the courteous, helpful manner in which they are to treat our valued guests. We certainly empathize regarding the points you mention in your review you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel. Sincerely, Hotel Manager
I felt pretty scared. It was dirty and janky looking.
Dear Guest, Thank you for the review. I'm sorry to hear that you had a disappointing stay due to a lack of cleanliness. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all guests. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I hope that you will visit us again. Sincerely, Hotel Manager.
Customer service is great
Dear Guest, Thank you for your kind review. We're very pleased that you found a great customer service. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely, Hotel Manager.
Customer service is great
Dear Guest, Thank you for the positive review. We are so happy that you found a great customer service. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will be able to stay with us again very soon. Sincerely, Hotel Manager.
They have a very sweet staff. The people that work there are very accommodating and caring.
Only liked the nearby restaurants nearby that's walking distance.
The rooms are nice
I like it because It’s quite I don’t like because the odor of smoke
Dear Alan, Thank you for staying with us. I’m terribly sorry to hear about the experience you had and that we failed to impress you with the quality of our hotel. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I really hope that you will give us another try. Sincerely, Hotel Manager.