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Quality Inn Richmond Airport

2.5 star property
Suburban hotel with free breakfast and a fitness center

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Photo gallery for Quality Inn Richmond Airport

Lobby
Lobby
Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes
Front of property
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
5240 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Broad Street
    ‪8 min drive‬
  • Place, Greater Richmond Convention Center
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(53 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(33 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Sandston

Located 1.1 mi (1.8 km) from White Oak Village, Quality Inn Richmond Airport is within a 10-minute drive of Broad Street. This 61-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • White Oak Village - 1 min drive - 0.9 miles
  • Dorey Park - 6 min drive - 4.6 miles
  • Broad Street - 8 min drive - 4.3 miles
  • Greater Richmond Convention Center - 9 min drive - 8.3 miles
  • Virginia Commonwealth University - 10 min drive - 9.1 miles

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 5 min drive

Restaurants

  • ‪Sheetz - ‬2 min drive
  • ‪Wawa - ‬2 min drive
  • ‪Wawa - ‬15 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Burger King - ‬4 min walk

About this property

Quality Inn Richmond Airport

Suburban hotel with free breakfast and a fitness center
Guests of Quality Inn Richmond Airport enjoy a gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
39-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Exterior
Best Western Plus Richmond Airport Hotel
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
7.4 out of 10, Good, 1,400 reviews
$90 nightly
The price is $105
Nov 18 - Nov 19
Total with taxes and fees
Best Western Plus Richmond Airport Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Frequently asked questions

Is free cancellation available at Quality Inn Richmond Airport?

Quality Inn Richmond Airport provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn Richmond Airport?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Richmond Airport on Dec 7, 2025 start from $65.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Quality Inn Richmond Airport?

This hotel is located in Sandston, close to Broad Street, White Oak Village, and Dorey Park. You'll also find James River and Libby Hill Park within a short drive.

Is there parking available at Quality Inn Richmond Airport?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 5.00 per day. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn Richmond Airport feature a casino at the property?

No, Quality Inn Richmond Airport doesn't have a casino.

Is there an indoor pool at Quality Inn Richmond Airport?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Quality Inn Richmond Airport?

Couples staying at this hotel will appreciate amenities like premium bedding as well as free breakfast and a 24-hour front desk.

Does Quality Inn Richmond Airport have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn Richmond Airport have a restaurant with a breakfast menu?

Quality Inn Richmond Airport offers free full breakfasts each morning though there is no restaurant.

Does Quality Inn Richmond Airport allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn Richmond Airport though service animals are welcome.

Does Quality Inn Richmond Airport have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Quality Inn Richmond Airport?

The closest major airport to Quality Inn Richmond Airport is Richmond Intl. Airport (RIC), which is within a mile.

Can I book a room with a balcony at Quality Inn Richmond Airport?

No, there aren't any guestrooms with balconies at Quality Inn Richmond Airport.

Quality Inn Richmond Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 333 out of 1004 reviews
Rating 8 - Good. 220 out of 1004 reviews
Rating 6 - Okay. 185 out of 1004 reviews
Rating 4 - Poor. 132 out of 1004 reviews
Rating 2 - Terrible. 134 out of 1004 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Matt

Stayed 1 night in Sep 2025

2/10 Terrible

Nikeya

Traveled with family and small children
Disliked: Cleanliness, amenities
Ended up leaving and just facing my hot house even though the power was out and it was extremely hot and uncomfortable. The room smelled of mold and mildew, couldn’t keep my small child there for the night.
Stayed 1 night in Jun 2025

6/10 Okay

Shannon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Alec at the front desk was very helpful. Bathroom and room dirty (walls,mold,carpet and bed spread). A whole bunch of construction workers ate everything in the breakfast area and was never restocked this was at 7:30
Stayed 1 night in Aug 2025

2/10 Terrible

Solee

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Roach Motel

The were plumbing problems which caused the water in the shower to back up into the tub and onto my feet. The so-called breakfast was not a breakfast at all. The bagels and toast were stale. A Horrible experience..
Stayed 2 nights in Aug 2025

6/10 Okay

Tomomi

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were nice but shower in our room need to fix to use. Bed size was little small with teen kids to share. Other was convenient locations from Richmond airport.
Stayed 1 night in Aug 2025

8/10 Good

Roman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff was great, rooms were not.

The staff was very professional and nice. However the room itself was awful. The carpet was soo dirty that my 1 year olds feet were brown after 2 minutes. The water never even got warm moreless hot. The bathroom and sink area had water damage and just damage in gerenal. The beds were hard, the bed covers were very cheaply made. The bathtub even though it was not used because how gross it was. Continue dripping the entire time. Also not sure of their cleaning supplies, but I broke out in a rash all over any exposed skin. Overall the room was just gross feeling & realistically gross. Very out of date, and previous damage seem to just be either painted over, or puttied over.
Stayed 1 night in Aug 2025

4/10 Poor

HORACIO

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Keonna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They had mold and when we brought it to there attention they canceled our reservation and put us out of the hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
There was a small issue with the light in the bathroom. I let the gentleman at the counter know about it and he was able to quickly switch us to another room. We also had to wait on a ride after our checkout and after returning our rental car. We were wed to wait in the lobby until our ride arrived. Staff was more than willing to help out and made our stay there very welcoming and was a pleasure. Would stay there again without hesitation.
Stayed 1 night in Aug 2025

2/10 Terrible

Melissa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was all damaged and dirty. Holes in the ways. The ceiling in the bathroom was lifted. The fridge was dirty.
Stayed 3 nights in Aug 2025

6/10 Okay

Talbot

Traveled with family
Liked: Staff & service, property conditions & facilities
Bathroom light flickering Not enough towels Beds are too low Pillows aren’t comfortable Back of the bed isn’t clean No usb charger Only one charging outlet Breakfast was awful Staff was fine
Stayed 2 nights in Aug 2025

6/10 Okay

Tierra

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Maintenance needed bad

The lobby area looked nice but in room 114 the Shower head leaked and created puddles of water on bathroom floor, rust in sink, not enough towels and wash cloths we were only provided 2 of each, I asked the guy at the front desk to extend my room an additional day and was told “we’re not extended stay” which was rude. The refrigerator and toilet leaked water also. The bed was comfortable that’s about it.
The toilet leaked water
The shower head leaked water really bad
Stayed 2 nights in Aug 2025

4/10 Poor

Iblin

Disliked: Staff & service, property conditions & facilities

Moldy smell

The room we got smelled like mold then we got another room after we complained and it was better, however it smelled like mold after we turned on the ac. My husband is allergic to mold and this morning he has to take allergy pills.
Stayed 1 night in Aug 2025

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a short stay but was happy with everything over all
Stayed 1 night in Jul 2025

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
Overall good
Stayed 1 night in Jun 2025

2/10 Terrible

kytha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Upon check-in the smell of mold walking into the lobby was horrible. When we got to the room it was worse. We didn't even put our bags down. We ask for a refund right away. I do not recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Patric

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good with waffles, wish there was more egg options.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Stayed 1 night in Jul 2025

2/10 Terrible

Vida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was the worst place I ever considered staying at. The room was musty, there was visible mold, crudely patched holes in the door and the ceiling tiles in the bathroom were rotting out. You could even see build up in the air conditioning vents. I immediately requested a refund. The maintenance person asked me to “show” him the mold as if he had no idea it was there. That room was in shambles for a long time and it is downright disgusting they even try to have someone pay to stay in it. If I could post photos, I would. DO NOT STAY HERE.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marvin

Stayed 1 night in Jul 2025

8/10 Good

travis

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family

Hotel Needs Renovating

This hotel was pretty run down. The room smelled of mildew and everything felt damp. There was obvious mold around the a/c unit. The staff members were friendly and accommodating which made it bearable, but we won’t be returning.
Stayed 3 nights in Jul 2025

8/10 Good

Sunny, Kingsport

Traveled with partner
Liked: Staff & service
It was nice hotel but the neighborhood was not great. 2 "crack" hotels down the street amd homeless sleeping in the parking lot beside the 7-11.
Stayed 1 night in Jul 2025

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