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Recent guest reviews

Great GETAWAY enjoyed the hotel, friendly staff. Which we could swim!

Served the purpose that I was going there for, neighborhood was a little shakey

The best aspect of this hotel is the staff. Very friendly from the shuttle driver to the desk staff--A plus! The room was clean and comfortable but the bathroom is old and shoddy workmanship. Only there for one night, so fine.

We were wakened when someone tried to enter our room at 1 am. Seems the front desk made a entry card for our room versus a room across the hall from our room. The front desk clerk was fired, and we called the police. The manager was very apologetic and that was appreciated.

Excellent service and location. Free parking and breakfast made the trip much more convenient.

Close to the airport was easy to get up and go. Batheoom, bed, and Shower was nice and clean.

I did not like my room number being announced. For the security and safety of guests of the hotel that should never happen. Write it down (which did happen) and point out. Show room number location on a map.

Beds were very uncomfortable. Overall clean. Pool was dirty. The remodel was pleasing to the eyes.

The room was dirty and right next to the elevators. The banging all night kept me up all night and all they could do on the last night was put me in a room with an AC that was on its laat leg. Definitely moving on from this place

Close to the airport and free shuttle to airport. Hotel in walking distance of restaurants. Also the early breakfast times.

The breakfast was good. Loved that is was close to the airport and there was a shuttle service..however, the roomas were very small and cramped.

Xlnt property Very friendly and professional staff

The renovations of the BW were fairly good. Location and transportation to Byrd were good.

Very convenient to the airport. Appears to have been recently refurbished. Clean, comfortable quiet and very reasonable.

Airport Square Ln Sandston VA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Best Western Plus Richmond Airport Hotel is located within a mile (2 km) of Virginia Aviation Museum and White Oak Village. This 119-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Start your day off right with a free full breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

The 119 rooms are air-conditioned and have an array of amenities, including iPod docks, microwaves, and refrigerators. 37-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard.


Property features

Guests of Best Western Plus Richmond Airport Hotel have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Standard Room, 1 Double Bed, Accessible, Bathtub

Full 1 | Sleeps 1

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Full 1 | Sleeps 1

Guest reviews for Best Western Plus Richmond Airport Hotel

Everyone (37) Couples (57) Business (58) Family (73) Other (40) Friends (15)
5
Families Families

Great GETAWAY enjoyed the hotel, friendly staff. Which we could swim!

By on Oct 20, 2019

4
Families Families

Served the purpose that I was going there for, neighborhood was a little shakey

By on Oct 13, 2019

Review comment responded on Oct 18, 2019

Thank you for taking the time to provide feedback of your recent stay, Your satisfaction is important to us and we hope you stay with us again.

4
Everyone

The best aspect of this hotel is the staff. Very friendly from the shuttle driver to the desk staff--A plus! The room was clean and comfortable but the bathroom is old and shoddy workmanship. Only there for one night, so fine.

By on Oct 2, 2019

Review comment responded on Oct 18, 2019

Thank you for taking the time to provide feedback of your recent stay, Your satisfaction is important to us and we hope you stay with us again.

2
Families

We were wakened when someone tried to enter our room at 1 am. Seems the front desk made a entry card for our room versus a room across the hall from our room. The front desk clerk was fired, and we called the police. The manager was very apologetic and that was appreciated.

By on Oct 1, 2019

Review comment responded on Oct 18, 2019

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5
Partner Couples Families

Excellent service and location. Free parking and breakfast made the trip much more convenient.

By on Sep 27, 2019

Review comment responded on Oct 18, 2019

Thank you for taking the time to provide feedback of your recent stay, Your satisfaction is important to us and we hope you stay with us again.

4
Everyone

By on Sep 18, 2019

Review comment responded on Sep 21, 2019

Your business is very important to us and we value your feedback.

4
Families

Close to the airport was easy to get up and go. Batheoom, bed, and Shower was nice and clean.

By on Sep 9, 2019

Review comment responded on Sep 11, 2019

Thank you for taking the time to provide feedback of your recent stay, Your satisfaction is important to us and we hope you stay with us again.

3
Partner Couples

I did not like my room number being announced. For the security and safety of guests of the hotel that should never happen. Write it down (which did happen) and point out. Show room number location on a map.

By on Sep 2, 2019

Review comment responded on Sep 7, 2019

Thank you for taking the time to provide feedback of your recent stay, Your satisfaction is important to us and we hope you stay with us again.

2
Everyone

By on Aug 24, 2019

Review comment responded on Aug 25, 2019

Your business is very important to us and we value your feedback.

3
Families Families

Beds were very uncomfortable. Overall clean. Pool was dirty. The remodel was pleasing to the eyes.

By on Aug 21, 2019

Review comment responded on Aug 25, 2019

Your business is very important to us and we value your feedback.

Best Western Plus Richmond Airport Hotel

5300 Airport Square Ln, Sandston, VA 23150
url importing https://www.orbitz.com/Richmond-Hotels-Best-Western-Plus-Richmond-Airport-Hotel.h23195-p2.Hotel-Reviews