Desk staff attitude.
Professionalism! Very comfortable stay! Will be returning sooner than later 😎
This was a great place for an easy overnight. The price was excellent, and though the rooms were small, they had everything we needed. The breakfast was EXCELLENT- top of the line.
The Richmond airport is convenient for us to fly in and out of. This Hotel is close and clean.
Location was perfect. Easy to get from the airport.
Half of the Shower door would not open. Everything else was fine.
i really like that it is very close to the airport.
Great breakfast offerings Outside trash show be cleaned up better
Great GETAWAY enjoyed the hotel, friendly staff. Which we could swim!
Served the purpose that I was going there for, neighborhood was a little shakey
The best aspect of this hotel is the staff. Very friendly from the shuttle driver to the desk staff--A plus! The room was clean and comfortable but the bathroom is old and shoddy workmanship. Only there for one night, so fine.
We were wakened when someone tried to enter our room at 1 am. Seems the front desk made a entry card for our room versus a room across the hall from our room. The front desk clerk was fired, and we called the police. The manager was very apologetic and that was appreciated.
Excellent service and location. Free parking and breakfast made the trip much more convenient.
Close to the airport was easy to get up and go. Batheoom, bed, and Shower was nice and clean.
I did not like my room number being announced. For the security and safety of guests of the hotel that should never happen. Write it down (which did happen) and point out. Show room number location on a map.
Located 1.2 mi (1.9 km) from White Oak Village, Best Western Plus Richmond Airport Hotel is within a 10-minute drive of Broad Street. This 119-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center.
Free full breakfast is served each morning from 6 AM to 9:30 AM.
All 119 rooms feature iPod docks, microwaves, and refrigerators. 37-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
At Best Western Plus Richmond Airport Hotel, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Desk staff attitude.
Professionalism! Very comfortable stay! Will be returning sooner than later 😎
This was a great place for an easy overnight. The price was excellent, and though the rooms were small, they had everything we needed. The breakfast was EXCELLENT- top of the line.
It makes us proud to receive your compliments on the cleanliness, comfort, and convenience we strive to consistently deliver at Best Western Plus Richmond Airport Inn. Thank you so much for joining us in your travels, and we look forward to sharing another marvelous experience in the future!
The Richmond airport is convenient for us to fly in and out of. This Hotel is close and clean.
Thank you for staying with us. We appreciate your feedback and look forward to your next stay with us!
Location was perfect. Easy to get from the airport.
Thanks for staying with us. We appreciate your feedback and look forward to your next stay with us!
thank-you we appreciate your feedback!
Half of the Shower door would not open. Everything else was fine.
sorry for the inconvenience! thank -you we really appreciate It!
i really like that it is very close to the airport.
Thank you so much for choosing us for your recent stay, and especially for taking the time to give us a positive review. These responses are critical to our continued goal of excellence in terms of our service and accommodations, for all of our guests. We are thrilled that you enjoyed your time with us, and hope that you will choose us again soon, for your lodging needs. It will always be our top priority to ensure that you receive a warm welcome, and that every possible need is met during your visit. Please always let us know, at the desk, if there is anything at all we can do to enhance your stay. Again, thanks for your comments and we look forward to seeing you again the next time you are in the Richmond area.
Thank you for your response! We appreciate the feedback and are glad you enjoyed your stay. We hope to see you back soon!