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Best Western Plus Richmond Airport Hotel

2.5 star property
Suburban hotel with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Coffee service
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily full breakfast
Seasonal outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Gym

Explore the area

View in a map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Broad Street
    ‪8 min drive‬
  • Place, Greater Richmond Convention Center
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(64 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(81 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(10 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Sandston

Located 1.2 mi (2 km) from White Oak Village, Best Western Plus Richmond Airport Hotel is within a 10-minute drive of Broad Street. This 119-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • White Oak Village - 1 min drive - 0.9 miles
  • Dorey Park - 7 min drive - 4.6 miles
  • Broad Street - 8 min drive - 3.9 miles
  • Greater Richmond Convention Center - 10 min drive - 8.1 miles
  • Virginia Commonwealth University - 11 min drive - 8.5 miles

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Wawa - ‬2 min drive
  • ‪Sheetz - ‬2 min drive
  • ‪Wawa - ‬16 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Kroger Fuel Center - ‬14 min walk

About this property

Best Western Plus Richmond Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
At Best Western Plus Richmond Airport Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
37-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include iPod docks, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 29 to September 30.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Frequently asked questions

What's there to see near Best Western Plus Richmond Airport Hotel?

This hotel is located in Sandston, close to Broad Street, White Oak Village, and Dorey Park. You'll also find James River and Libby Hill Park within a short drive.

How much does it cost to stay at Best Western Plus Richmond Airport Hotel?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Richmond Airport Hotel on Nov 14, 2025 start from $107.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Richmond Airport Hotel?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 5 per day. Accessible parking is also available for guests.

Does Best Western Plus Richmond Airport Hotel have a casino at the property?

No, Best Western Plus Richmond Airport Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Richmond Airport Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 29 until September 30.

Is Best Western Plus Richmond Airport Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and a 24-hour fitness facility plus some guestrooms include free Internet access.

Does Best Western Plus Richmond Airport Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Richmond Airport Hotel have a restaurant with a breakfast menu?

Best Western Plus Richmond Airport Hotel offers free full breakfasts each morning though there is no restaurant.

Will Best Western Plus Richmond Airport Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Plus Richmond Airport Hotel for a fee of USD 30.00 per pet, per night.

Are there connecting rooms at Best Western Plus Richmond Airport Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Plus Richmond Airport Hotel?

The closest major airport to Best Western Plus Richmond Airport Hotel is Richmond Intl. Airport (RIC), which is within a mile.

Are there rooms with balconies that I can book at Best Western Plus Richmond Airport Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Richmond Airport Hotel.

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 512 out of 1396 reviews
Rating 8 - Good. 356 out of 1396 reviews
Rating 6 - Okay. 215 out of 1396 reviews
Rating 4 - Poor. 157 out of 1396 reviews
Rating 2 - Terrible. 156 out of 1396 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Tina

Business traveler
Disliked: Staff & service, property conditions & facilities
The a/c / heating unit didn't work. Unfortunately, I didn't discover this until I was unpacked and ready for bed. Too late to get dressed, pack up, and return to the front desk to start over. I was informed by maintenance, who came to the room, that the problem affected many rooms. Really? So I stayed in the room as suggested. And, despite the "do not disturb" sign on the door, I was disturbed twice before I left the room - about 40 minutes before check-out time. Cleanliness - barely above tolerable. I had another reservation for a week later at this property and just cancelled it.
Stayed 1 night in Sep 2025

8/10 Good

Alain

Liked: Cleanliness
Available washer and dryer. Breakfast could be better
Stayed 3 nights in Jul 2025

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Liked: Staff & service
All in all it was a good stay if you're looking for a cheap clean room that's the place
Stayed 1 night in Jul 2025

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
When we arrived after 8pm we were told there was only a one bedroom with a double bed. The tv did not work and maintenance could not fix it. There was clutter in the hallways, holes in the ceilings water spots mold. The doors stayed open all night long there were no safety precautions. The only good thing was breakfast. The area was clean and the attendant was extremely attentive. Unfortunately, I will never book here again. The owners should be ashamed.
Stayed 2 nights in Jul 2025

6/10 Okay

Trevin

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Helpful staff but breakfast had flies and property wasn’t clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, amenities, property conditions & facilities
No one should stay here. Mold on the walls, smells terrible, and it’s a dirty facility.
Stayed 1 night in Jul 2025

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities
They gave our room because we arrived after 8pm; the email from expedia said only to call if we would arrive after midnight. From what I saw, the lobby was filthy and furniture was torn. Finding another hotel was a nightmare, and ultimately we had to fork out an additional $700. Strongly discourage this hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Christina

Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Tiffany

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold on ceiling Wall paper peeling Doors cracked and damaged Everyone has access to hotel ( no key needed) Front desk clerk not always available Low water pressure Out dated furniture Old mildew spell Staff has no uniforms on
Stayed 2 nights in Jul 2025

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Sheryl

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service, unclean and unprofessional.

Likely my worst experience at a hotel. I would give zero stars if an option. Room that I reserved with two beds was not available; they offered two single separate rooms. I asked for a room with a single king bed as an alternative to my original reservation, and was informed there were none available. I was traveling with my elderly mother so not ideal. I was told that reservations aren’t guaranteed after 6pm; when I shared that I had messaged stating a late check-in when I made the reservation, he said that messages aren’t checked and I should have called. When I got to my room, the walls were covered with mold. Upon returning to the lobby and stating I would not stay in a mold-infested room, I was offered a room at a different hotel. Since my mother was already tucked in her own room, again not a reasonable alternative. It was only then that I was given a king room in spite of being informed at check-in that there were none. The bed was uncomfortable, the sheets scratchy and the halls smelled of weed.
Stayed 1 night in Jul 2025

4/10 Poor

Abhijeeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronnie

Business traveler
Liked: Cleanliness, amenities
Cleal8ness andvthe speed at which my television was repaired.
Stayed 1 night in Jul 2025

4/10 Poor

Ronald

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle does not run before 730am
Stayed 1 night in Jul 2025

8/10 Good

Algin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Karen

Hallways were warm. Woman on personal phone call behind the desk who told us there was no one to check us out. Don't think we'll stay there again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Victoria

Stayed 1 night in Jul 2025

10/10 Excellent

Shaniya

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the parking for extended time and the airport shuttle
Stayed 1 night in Jul 2025

8/10 Good

Gaurav

Stayed 1 night in Jul 2025

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff reception and attention
Stayed 1 night in Jul 2025

2/10 Terrible

MASOOD

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely Poor Service and Maintenance. Cleaning staff did not care. However, people at front desk were cooperative.
Stayed 3 nights in Jul 2025

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