Best Western Plus Richmond Airport Hotel

2.5 star property
Suburban hotel with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Seasonal outdoor pool
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes
Coffee service
Free daily full breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool

Explore the area

Map
5300 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪1 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

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Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(57 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(8 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(65 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Sandston

Located 1.2 mi (2 km) from White Oak Village, Best Western Plus Richmond Airport Hotel is within a 10-minute drive of Broad Street. This 119-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • White Oak Village - 1 min drive - 0.9 miles
  • Dorey Park - 7 min drive - 4.6 miles
  • Broad Street - 8 min drive - 3.9 miles
  • Greater Richmond Convention Center - 10 min drive - 8.1 miles
  • Virginia Commonwealth University - 11 min drive - 8.5 miles

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Tropical Smoothie Cafe - ‬3 min drive

About this property

Best Western Plus Richmond Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
At Best Western Plus Richmond Airport Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
37-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include iPod docks, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 29 to September 30.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Frequently asked questions

What's there to see near Best Western Plus Richmond Airport Hotel?

This hotel is located in Sandston, close to Broad Street, White Oak Village, and Dorey Park. You'll also find James River and Libby Hill Park within a short drive.

How much does it cost to stay at Best Western Plus Richmond Airport Hotel?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Richmond Airport Hotel on Jul 7, 2025 start from $84.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Richmond Airport Hotel?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 5 per day. Accessible parking is also available for guests.

Does Best Western Plus Richmond Airport Hotel have a casino at the property?

No, Best Western Plus Richmond Airport Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Richmond Airport Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 29 until September 30.

What will couples enjoy most about a stay at Best Western Plus Richmond Airport Hotel?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and a 24-hour fitness facility plus some guestrooms include free Internet access.

Does Best Western Plus Richmond Airport Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Richmond Airport Hotel have a restaurant with a breakfast menu?

Best Western Plus Richmond Airport Hotel offers free full breakfasts each morning though there is no restaurant.

Will Best Western Plus Richmond Airport Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Plus Richmond Airport Hotel for a fee of USD 30.00 per pet, per night.

Are there connecting rooms at Best Western Plus Richmond Airport Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Plus Richmond Airport Hotel?

The closest major airport to Best Western Plus Richmond Airport Hotel is Richmond Intl. Airport (RIC), which is within a mile.

Can I book a room with a balcony at Best Western Plus Richmond Airport Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Richmond Airport Hotel.

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 499 out of 1295 reviews
Rating 8 - Good. 345 out of 1295 reviews
Rating 6 - Okay. 197 out of 1295 reviews
Rating 4 - Poor. 131 out of 1295 reviews
Rating 2 - Terrible. 123 out of 1295 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty, Ice machine on my floor did not work. No water in work out area, treadmill did not work. Floors looked like they had not been mopped in weeks Would not stay here again
Stayed 1 night in Jun 2025

6/10 Okay

George

Traveled with family
Disliked: Staff & service
Hotel was very convent to the airport and had food options nearby. The photos provided make the hotel look a lot nicer than it is. The property is clean but is a bit run down. The tiles around the bath were starting to come off the wall. The rooms door handle was very loose and made opening the door difficult. Front desk staff was very friendly and helpful. There was an issue with our room and staff quickly moved us to a new room. The shampoo and body wash was empty in the dispencer and housekeeping was told. It took hours for them to come with refills and even at that it was just left for us to refill but you had to have a key to open the dispenser.
Stayed 6 nights in May 2025

4/10 Poor

Schuyler

Stayed 1 night in Mar 2025

8/10 Good

Marta

Business traveler
Liked: Staff & service
The staff were super nice and helpful. The hotel needs some upgrades and the lobby furniture needs an upgrade. Closed to the airport
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel, Waldorf

Liked: Cleanliness, staff & service, property conditions & facilities
The PIP (Property Improvement Plan) was done quite a few years ago. Need to meet the brand standards for NEW PIP that I am sure is due soon. Especially with a new hotel being built across the parking lot.
Stayed 1 night in Mar 2025

8/10 Good

Hallie

Stayed 1 night in Mar 2025

4/10 Poor

Ester

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Incredibly closed to the airport which was very convenient being that it took me 3 minutes to get there. However, the area and the hotel was quite sketchy. Lots of foot traffic between the hours of 10pm and 4am. Would not recommend if staying with a family. You get what you pay for.
Stayed 1 night in Feb 2025

10/10 Excellent

Chengyun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not bad with this price. It is good for family vacation. It is very close to Richmond airport.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area looks saddy.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service

Not the Best Best Western

The TV didn't work, and even after repeatedly asking about it, they never resolved the issue.
Stayed 1 night in Mar 2025

4/10 Poor

Philip

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
For most of the week i was staying they would not fix the sink in the bathroom for as many times i would tell them. A few days left that i stayed there they finely fix the sink. And also gave me a coffee maker but then did not have any regular coffee.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2025

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were friendly and kind. Linens appeared clean. I left so early that I didn't get a chance to experience the breakfast. The bed was very uncomfortable; I could feel and hear the bed springs popping.
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick n easy to arrive . Clean room and Eugene at the front desk was awesome and very helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

James

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not a rating as was listed Good there was nothing good about this location Beds were uncomfortable lobby was dirty old the breakfast room was dirty all the ice machines were out of order noisy couldn’t sleep with the slamming of doors.
Stayed 1 night in Mar 2025

8/10 Good

Justin

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast. Little dusty/dirty. Common used areas clean, less common areas have dust or old filters
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Stayed 1 night in Mar 2025

4/10 Poor

Waakiya

Liked: Staff & service
Disliked: Cleanliness
The first room had blood on the floor and pilow .. tub was dirty .. they gave us a new room the bed was hard as a brick i felt like i had been fighting when i woke up
Stayed 1 night in Mar 2025

10/10 Excellent

Jobina

Stayed 2 nights in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was remodeled with new carpet, bathroom and entranceway flooring, and the walk-in shower was perfect for a senior citizen; no more trying to step over a high tub! Will definitely stay there again..
Stayed 1 night in Mar 2025

6/10 Okay

Elton

Business traveler
Liked: Cleanliness, staff & service
The check-in and check-out went smoothly. Airport shuttle service is good. The property does need to be updated. The rooms need new carpeting. The property was not as quiet as I would have liked (I heard too many conversations after 10 pm in the hallway).
Stayed 2 nights in Mar 2025

10/10 Excellent

joni

Stayed 1 night in Mar 2025