The staff was very nice. The room was dirty. Stains all over the carpet. It looked like someone took a bar of soap and drew circles on the bathroom door. The coffee pot was still dirty from last use. Found a bug on the desk in the room. The room had an updated look but looks like someone with no experience did it. Smoke detector hanging out of the ceiling, bathroom towel rack was screwed in multiple times with the prior holes showing. I booked this hotel online through orbits thinking it would be the best price. Found out my AAA discount would have saved me $20 but it was too late since I booked via 3rd party. If you just need a night to crash with no expectations, it’s ok. If you can’t do dirty, this isn’t the hotel for you. Rate with free breakfast, free wifi, and free parking was a great deal. I stayed in room 206
Good for an overnight with basic facilities: bed, toilet, shower. There was no regular coffee for the machine but we were able to get packets from the front desk. Then the machine bubbled and made noises but failed to make the coffee.
Friendly staff. Room clean and convenient to airport. Liked being able to leave car on site during trip.
No elevator so that isn’t a plus but location was great but some sheets were ripped
I liked that it was close to the airport. The lady at the desk was real nice. Other than that the room was gross and needed maintenance
I was in town to drop one family member off and pick another one coming in the next day. Close enough to the airport, but not too noisy to sleep. Would use again.
I liked that it was near airport. The exterior and interior paint was awful,the plumbing was horrible.sink and toilet did not drain or flush well the shower had corrosion.
Good location, near family, great breakfast I stayed 3 days something different every day. Staff helpful. Newspaper everyday, it has gotten a little pricey I went from pay $59 a night to around &75 a night that’s a big jump in price.
Construction going on. The first room I was sent to had not been cleaned
I have stayed at this hotel a few times..my room was ok..except i was missing the condiments for the coffee..not good:(. Lol and i was a towel short..all small things..easily fixed by asking the lady at the front:)..
They came to pick me up from the airport as soon as I called. Great service!
It was super clean- both common areas and rooms. Front desk staff were friendly and efficient. The woman that made the breakfast appeared to enjoy her work and was very pleasant. And kudos to the cleaning staff- I am super picky about cleanliness- and I was really pleasantly surprised the bathrooms were so clean!
The staff was wonderful the beds were very comfortable and I loved the pillows.
The staff was very nice and the place was very clean.
Pat who works the front desk at all hours is as helpful and friendly as can be. Thankfully she runs a tight ship because there were people yelling at each other in the hallway and a baby screaming well into the night. I needed a 4:15 shuttle so missed breakfast and needed an early night's sleep.
Located 1.1 mi (1.8 km) from White Oak Village, Quality Inn Richmond Airport is within a 10-minute drive of Broad Street. This 61-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM. Satisfy your hunger from the comfort of your room with room service.
Quality Inn Richmond Airport's 61 soundproofed rooms provide microwaves, refrigerators, and coffee makers. 39-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.
Renovated in 2016, Quality Inn Richmond Airport offers free WiFi in public areas, coffee in a common area, and a computer station. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and a TV in a common area.
The staff was very nice. The room was dirty. Stains all over the carpet. It looked like someone took a bar of soap and drew circles on the bathroom door. The coffee pot was still dirty from last use. Found a bug on the desk in the room. The room had an updated look but looks like someone with no experience did it. Smoke detector hanging out of the ceiling, bathroom towel rack was screwed in multiple times with the prior holes showing. I booked this hotel online through orbits thinking it would be the best price. Found out my AAA discount would have saved me $20 but it was too late since I booked via 3rd party. If you just need a night to crash with no expectations, it’s ok. If you can’t do dirty, this isn’t the hotel for you. Rate with free breakfast, free wifi, and free parking was a great deal. I stayed in room 206
Good for an overnight with basic facilities: bed, toilet, shower. There was no regular coffee for the machine but we were able to get packets from the front desk. Then the machine bubbled and made noises but failed to make the coffee.
Friendly staff. Room clean and convenient to airport. Liked being able to leave car on site during trip.
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No elevator so that isn’t a plus but location was great but some sheets were ripped
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I liked that it was close to the airport. The lady at the desk was real nice. Other than that the room was gross and needed maintenance
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I was in town to drop one family member off and pick another one coming in the next day. Close enough to the airport, but not too noisy to sleep. Would use again.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!