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Quality Inn Richmond Airport

2.5 out of 5.0

Recent guest reviews

I liked that it was near airport. The exterior and interior paint was awful,the plumbing was horrible.sink and toilet did not drain or flush well the shower had corrosion.

Good location, near family, great breakfast I stayed 3 days something different every day. Staff helpful. Newspaper everyday, it has gotten a little pricey I went from pay $59 a night to around &75 a night that’s a big jump in price.

Construction going on. The first room I was sent to had not been cleaned

I have stayed at this hotel a few times..my room was ok..except i was missing the condiments for the coffee..not good:(. Lol and i was a towel short..all small things..easily fixed by asking the lady at the front:)..

They came to pick me up from the airport as soon as I called. Great service!

It was super clean- both common areas and rooms. Front desk staff were friendly and efficient. The woman that made the breakfast appeared to enjoy her work and was very pleasant. And kudos to the cleaning staff- I am super picky about cleanliness- and I was really pleasantly surprised the bathrooms were so clean!

The staff was wonderful the beds were very comfortable and I loved the pillows.

The staff was very nice and the place was very clean.

Pat who works the front desk at all hours is as helpful and friendly as can be. Thankfully she runs a tight ship because there were people yelling at each other in the hallway and a baby screaming well into the night. I needed a 4:15 shuttle so missed breakfast and needed an early night's sleep.

Nice. Good bed. ....................................

Very convenient location near RIC airport. Gas station right in front. Quiet stay.

Nice hotel. Clean. Nice staff. Good breakfast. And closed to the places I wanted to go

Our rooms were in the 2nd floor-no elevator would have been appreciated prior to booking this hotel, the rooms were very damp smelling, the stairwell was dirty, the corridors needed vacuuming

We had an appointment at the airport and the hotel was a perfect location. My only complaint is that the shower pressure was very low.

The hotel was good but the room sofa and carpet were dirty.

The bathroom needed to be torn out and replaced. Major water damage, numerous chips to tub with large rust spots. Sheetrock coming apart. I was embarrassed to my wife that I booked it.

It was okay. Could have been a bit cleaner. Room was decent enough. Was surprised however to have a hotel with direct tv instead of just basic cable. That was nice. Was really close to gas station and restaurants.

When we first checked in we were offered a smoking room. In no way would I accept a smoking room as I have COPD. The management was able to accommodate saying they had one non smoking room left. She told me Orbitz had sent a letter saying I would like a non smoking room but would accept a smoking room. I looked at my reservation to make sure my request was for a non smoking room, and it was. What would we have done if the hotel didn't have one available? Thank you to the management, but after more than a decade of booking through Orbitz this will be my last time. As far as the hotel.This was just an overnight stay because we had a flight out of Richmond the next day. The hotel itself was clean and comfortable. The next morning we were given a ride to the airport. Staff also were very friendly. On the negative side. There isn't much choice of restaurants within walking distance. We ate at an Arby's across the street which actually wasn't too bad. It was edible. The hotel is situated in just a parking lot. Very hot and humid in July. Even though it's supposed to have a full breakfast. It's just a continental.

Close to airport, my flight is at 3.00 pm but I am forced to check out at 12.00 pm I did asked them to extend an hour atleast, but was told to wait at lobby instead..

5240 Airport Square Ln Sandston VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Quality Inn Richmond Airport is located within a mile (2 km) of Virginia Aviation Museum and White Oak Village. This 61-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM. Satisfy your hunger from the comfort of your room with room service.


Rooms

Guests can expect to find free WiFi and 39-inch a TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Renovated in 2016, Quality Inn Richmond Airport offers free WiFi in public areas, coffee in a common area, and a computer station. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free newspapers, a vending machine, and a TV in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Quality Inn Richmond Airport

Everyone (20) Couples (5) Business (4) Family (7) Other (4)
3
Families

I liked that it was near airport. The exterior and interior paint was awful,the plumbing was horrible.sink and toilet did not drain or flush well the shower had corrosion.

By on Jun 5, 2019

5
Everyone

Good location, near family, great breakfast I stayed 3 days something different every day. Staff helpful. Newspaper everyday, it has gotten a little pricey I went from pay $59 a night to around &75 a night that’s a big jump in price.

By on May 26, 2019

Review comment responded on Jun 4, 2019

Thanks for staying with us. We appreciate your feedback!

3
Everyone

Construction going on. The first room I was sent to had not been cleaned

By on May 16, 2019

Review comment responded on Jun 4, 2019

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on May 8, 2019

Review comment responded on Jun 4, 2019

Thanks for staying with us. We appreciate your feedback!

3
Everyone

I have stayed at this hotel a few times..my room was ok..except i was missing the condiments for the coffee..not good:(. Lol and i was a towel short..all small things..easily fixed by asking the lady at the front:)..

By on May 5, 2019

Review comment responded on Jun 4, 2019

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

5
Families

They came to pick me up from the airport as soon as I called. Great service!

By on Apr 24, 2019

Review comment responded on Apr 25, 2019

Thanks for staying with us. We appreciate your feedback!

4
Everyone

It was super clean- both common areas and rooms. Front desk staff were friendly and efficient. The woman that made the breakfast appeared to enjoy her work and was very pleasant. And kudos to the cleaning staff- I am super picky about cleanliness- and I was really pleasantly surprised the bathrooms were so clean!

By , from Los Angeles on Apr 16, 2019

Review comment responded on Apr 19, 2019

Thanks for staying with us. We appreciate your feedback!

4
Families Business Business Travelers

The staff was wonderful the beds were very comfortable and I loved the pillows.

By on Apr 10, 2019

Review comment responded on Apr 19, 2019

Thanks for staying with us. We appreciate your feedback!

5
Families

The staff was very nice and the place was very clean.

By on Feb 17, 2019

Review comment responded on Feb 19, 2019

Thanks for staying with us. We appreciate your feedback!

3
Everyone

Pat who works the front desk at all hours is as helpful and friendly as can be. Thankfully she runs a tight ship because there were people yelling at each other in the hallway and a baby screaming well into the night. I needed a 4:15 shuttle so missed breakfast and needed an early night's sleep.

By on Jan 20, 2019

Review comment responded on Feb 11, 2019

Thanks for staying with us. We appreciate your feedback!