Sheraton Richmond Airport Hotel

3.0 star property
Hotel with free airport shuttle, in the vicinity of Broad Street

Choose dates to view prices

Photo gallery for Sheraton Richmond Airport Hotel

Relax in comfort on the shaded patio with a large sofa, individual chairs, and a dining table.
Fully equipped kitchen with appliances, coffee machine, microwave, and refrigerator.
Two single beds with white linens and wooden headboards, a nightstand with a lamp and clock.
Relax in style with a plush sectional sofa and stylish armchair, perfect for casual meetings or unwinding.
Welcome to the Sheraton hotel, featuring a modern architectural design and a prominent entrance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Free WiFi

Explore the area

Map
5501 Eubank Rd, Sandston, VA, 23150
  • Broad Street
    ‪9 min drive‬
  • Greater Richmond Convention Center
    ‪11 min drive‬
  • Virginia Commonwealth University
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪11 min walk‬

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Room options

Traditional Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(36 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 Queen Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Sandston

Sheraton Richmond Airport Hotel places you within a 15-minute drive of popular attractions such as Broad Street and The National. This 160-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and a free airport shuttle.

What's nearby

  • Broad Street - 9 min drive - 4.1 miles
  • Greater Richmond Convention Center - 11 min drive - 8.3 miles
  • The National - 11 min drive - 8.5 miles
  • Virginia Commonwealth University - 12 min drive - 8.7 miles
  • Richmond Raceway - 15 min drive - 9.9 miles

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 3 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Tropical Smoothie Cafe - ‬3 min drive

About this property

Sheraton Richmond Airport Hotel

Hotel with free airport shuttle, in the vicinity of Broad Street
Guests of Sheraton Richmond Airport Hotel enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. If you drive, self parking is USD 10 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a seasonal outdoor pool, a microwave in a common area, and a computer station.
40-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free international calls. Housekeeping is available once per stay.
Recreational amenities at the hotel include a seasonal outdoor pool.

Languages

Arabic, English, Thai

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gate 55
  • Starbucks Market Place

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1989
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 12 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Richmond Airport
DoubleTree Hilton Richmond Airport
DoubleTree Hotel Richmond Airport
DoubleTree Richmond Airport
Richmond Airport DoubleTree
Doubletree Hotel Sandston
Sandston Doubletree
Richmond Airport Hotel
Best Western Sandston
Richmond Airport Hotel
Sheraton Richmond Airport
Sheraton Richmond Airport Hotel Hotel
Sheraton Richmond Airport Hotel Sandston
Sheraton Richmond Airport Hotel Hotel Sandston

Frequently asked questions

Is a free cancellation option available at Sheraton Richmond Airport Hotel?

Sheraton Richmond Airport Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see around Sheraton Richmond Airport Hotel?

This hotel is located in Sandston, close to Broad Street, White Oak Village, and Dorey Park. Dabbs House Museum & Henrico County Tourist Information Center is also within a driving distance of 3.9 mi.

Is there parking available at Sheraton Richmond Airport Hotel?

Yes, uncovered parking is offered for USD 10 per day with in/out privileges. Though parking is available on request, accessible parking is also available.

Does Sheraton Richmond Airport Hotel include a casino on the premises?

No, Sheraton Richmond Airport Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Richmond Airport Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What amenities will couples enjoy at Sheraton Richmond Airport Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding and a smart TV as well as a bar.

Does Sheraton Richmond Airport Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Richmond Airport Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Richmond Airport Hotel serves buffet breakfast for a surcharge each morning at Gate 55.

Does Sheraton Richmond Airport Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Richmond Airport Hotel though service animals are welcome.

Does Sheraton Richmond Airport Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sheraton Richmond Airport Hotel?

The closest major airport to Sheraton Richmond Airport Hotel is Richmond Intl. Airport (RIC), which is within a mile.

Are there rooms with balconies at Sheraton Richmond Airport Hotel?

No, at Sheraton Richmond Airport Hotel, there aren't any guestrooms that list a balcony.

Sheraton Richmond Airport Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 458 out of 694 reviews
Rating 8 - Good. 106 out of 694 reviews
Rating 6 - Okay. 41 out of 694 reviews
Rating 4 - Poor. 36 out of 694 reviews
Rating 2 - Terrible. 53 out of 694 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Remodel of the place looks great
Stayed 1 night in Apr 2025

10/10 Excellent

Arlen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dr. Emily

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Nice property. Some of the staff at the front desk were a bit curt.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great food!
Stayed 1 night in Apr 2025

4/10 Poor

Jasmine

Business traveler

Unsatisfied

Checked in. Was sent to the wrong room. Had to move all of my stuff and check into another room. After settling in and getting undressed to take a shower, the shower was broken. Had to get dressed and move yet another room. Very exhausting. Staff did not accommodate me for the inconvenience, staff barely cared. My second time staying at this hotel as I frequent the area for business however I think that was my last.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fuaau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside of an already well-set, clean looking property, The courtesy of service, and the professionalism of the staff, accommodated by well-defined people skill needed in the front end speaks volume to what the property has to offer, and represents.
Stayed 1 night in Apr 2025

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2025

8/10 Good

M Caroline

Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the staff were extremely kind and accommodating.
Stayed 1 night in Mar 2025

2/10 Terrible

brandon

Business traveler
Liked: Cleanliness
Disliked: Staff & service
This was possibly one of the worst experiences ever. I was in town for business. Booked 3 rooms for 6 nights (totaling $3,688.88). At arrival I had to place a card on hold for incidentals (which is perfectly normal and fine). However, when I checked my account. I noticed that they held $915 PER ROOM. After complaining to the manager. He promised to make the necessary adjustments and gave me breakfast vouchers. Well I've been home now for 4 days and that hold is still there! To only make matters worst, my trip was cut short by 2 days. They DID NOT reimburse me for those 6 nights (3 rooms x 2 nights). And now that I'm back home, I can't get a manager on the phone. FYI. I'm 47 years old and this is the very first review I've ever wrote. Other than that, $10 per night parking and $18 breakfast. But the place is clean. Which is definitely worth reporting.
Stayed 6 nights in Mar 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
No issues with the hotel itself. During our visit, there appears to have been an event, so it was overrun with children that were noisy and playing in the halls.
Stayed 1 night in Mar 2025

2/10 Terrible

Edith

Stayed 1 night in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Stayed 3 nights in Mar 2025

10/10 Excellent

Lawrenette, Hattiesburg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower temperature and pressure were amazing!! The restaurant was delicious.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburgers were delicious-beds comfy

Stayed 1 night in Mar 2025

4/10 Poor

Ralphann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was very nice, clean and spacious! The only downside was having to change rooms because there was a boys soccer team staying in the hotel. I mentioned at check in not wanting to be in the midst of any children groups. I explained it’s customary for children and pets to be on the lower levels and couples or individuals traveling to be assigned upper levels and away from the noise. The staff responded as if they were incompetent and didn’t understand what I was trying to say. Needless to say we feel victim to excessive noise and door banging pranks. My request to be separated is a standard procedure in hospitality and after several attempts we were finally assigned a quiet room on the top floor. So we packed up and moved. Next time I will call ahead to be sure there aren’t any groups and/or access to a manager that can accommodate us accordingly without all the aggravation.
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Worst stay and couldnt find another hotel option

Well the room smelled of damp and old with weds hanging from ceiling and corners rusty door ways and unlockable windows and patio door. If couldve found a different option would have. Then to top it off room tv did not work sad when you book the deluxe suites
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and room were great. My only surprise was a $10 charge to park my car in there lot overnight?
Stayed 1 night in Mar 2025

2/10 Terrible

Sungyeol

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025