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Recent guest reviews

We had been in Virginia for a family wedding. Our flight was leaving early in the morning. The room was lovely and we loved the microwave and fridge. The hotel is 5 mintues from the airport and the 4am shuttle was on time. I would definitely stay again.

Newly updated, clean and friendly staff

Parking was close by

We travel with our two adult sons. Always looking for reasonably priced suites (two beds and a pull out). This had plenty of room for all 4 of us. Although the suite had a weird layout, it didn't affect our comfort - infact, provided extra room. Sleep sofa, however, could use a new mattress! But, we have found that to be the case in nearly every hotel we've ever stayed in. I think they all buy the cheapest sleep sofas on the market! Other than that, service was fine - no hot breakfast but COVID has required alot of changes and they did they provide a breakfast "on the go" that worked for my husband and I. Our sons have celiac disease, however, and there was no gluten free "on the go." Never is, however.

The staff with exception of the young lady who checked me . She was very pleasant. However the housekeeper or manager was nasty and rude. We asked for a late check out. I was told we could and we just have to remind the next staff. My husband and I were rushed out of our rooms. The morning staff is horrible and rude

Our room and bath were immaculate. I could tell the carpet looked like it just got cleaned. Every inch of the bathroom sparkled. I like my home clean and I appreciated the fact that this hotel room was under good care. This room looked pristine - like it had never been used.

Due to covid restrictions was unable to enjoy most amenities

We booked a room very last minute and we're pleasantly surprised. It was clean and the hotel staff we're super friendly!! Housekeeping assisted with our requests in a very timely manner. The breakfast included was pretty good - however, the pancake maker was broken so that was a bummer. Otherwise, the stay was good and the bed was comfy!!

Shuttle service was very convenient and free parking a bonus that made me stay rather than making an early morning drive. Am a bit uneasy that there didn't seem to be a system regarding parking nor did they seen to care about my car information. Hopefully that won't be an issue when I return.

Much less then up to par bathroom was dirty pool access was denied noisy do the location right near an airporthad we had not been desperate we would've stayed somewhere else

The room was full of mold and mildew. I called down and no one ever addressed it. I had a headache from the order as I'm very sensitive to mold. I am very upset

the staff was most helpful and friendly, however the rooms are in need of refurbishment.

It was so awesome that I want to go back just for the hotel. Lol!

The hotel was nice, it was roomy, clean, close to shopping centers. . The comp meal was great. The staff and management was pleasant and helpful. I will return for future stays and I will and have recommended to friends.

International Center Dr Sandston VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Free airport shuttle

Located 1.6 mi (2.5 km) from White Oak Village, "Holiday Inn Express Richmond Airport, an IHG Hotel" is within a 15-minute drive of other popular attractions like Richmond Coliseum. This hotel has 100 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is included with your stay.


Rooms

All of "Holiday Inn Express Richmond Airport, an IHG Hotel"'s 100 rooms are heated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

Guests staying at "Holiday Inn Express Richmond Airport, an IHG Hotel" enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, conference space, and a business center.

Guest reviews for Holiday Inn Express Richmond Airport, an IHG Hotel

Everyone (10) Couples (8) Business (7) Family (12) Other (5) Friends (2)
5
Family

We had been in Virginia for a family wedding. Our flight was leaving early in the morning. The room was lovely and we loved the microwave and fridge. The hotel is 5 mintues from the airport and the 4am shuttle was on time. I would definitely stay again.

By , from Inglewood on Oct 14, 2021

5
Everyone

By on Sep 13, 2021

5
Friends

Newly updated, clean and friendly staff

By on Aug 14, 2021

5
Partner Couples

Parking was close by

By on Aug 4, 2021

5
Everyone

By on Apr 21, 2021

Review comment responded on May 4, 2021

Thank you for your feedback, we are glad you enjoyed your stay with us. Hope to see you soon!

4
Family

We travel with our two adult sons. Always looking for reasonably priced suites (two beds and a pull out). This had plenty of room for all 4 of us. Although the suite had a weird layout, it didn't affect our comfort - infact, provided extra room. Sleep sofa, however, could use a new mattress! But, we have found that to be the case in nearly every hotel we've ever stayed in. I think they all buy the cheapest sleep sofas on the market! Other than that, service was fine - no hot breakfast but COVID has required alot of changes and they did they provide a breakfast "on the go" that worked for my husband and I. Our sons have celiac disease, however, and there was no gluten free "on the go." Never is, however.

By , from Blacksburg on Nov 24, 2020

Review comment responded on Jan 4, 2021

Thank you for your feedback. I will look into gluten free options.

5
Partner Couples

The staff with exception of the young lady who checked me . She was very pleasant. However the housekeeper or manager was nasty and rude. We asked for a late check out. I was told we could and we just have to remind the next staff. My husband and I were rushed out of our rooms. The morning staff is horrible and rude

By , from Sandston Va on Oct 11, 2020

5
Partner Couples

Our room and bath were immaculate. I could tell the carpet looked like it just got cleaned. Every inch of the bathroom sparkled. I like my home clean and I appreciated the fact that this hotel room was under good care. This room looked pristine - like it had never been used.

By , from Williamsburg, VA on Oct 6, 2020

Review comment responded on Oct 12, 2020

Thank you for your feedback.

5
Everyone

By on Sep 14, 2020

Review comment responded on Sep 22, 2020

Thank you for your feedback.

4
Everyone

By on Aug 22, 2020

Review comment responded on Sep 15, 2020

Thank you for your feedback

Holiday Inn Express Richmond Airport, an IHG Hotel

491 International Center Dr, Sandston, VA 23150
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