Our Kingsize room was exactly like shown online. All was terrific, except minor staining on bedding top edge, but all was very nice. Good night's sleep here! Thanks. C Wilson.
Pleasant experience. The cookies are awesome! Would definitely book again.
Great stay. Extremely clean, the sanitize seal was very reassuring.
The room was very large and convenient. There were some quirks in the bathroom: shower head was loose and didn’t spray in the center of the tub, toilet ran, but would stop if handle was jiggled.... But otherwise the property was very nice, the tv and the fridge were very large, and the hotel was fairly quiet.
I was charged two times for the same room and there is no complimentary breakfast even though that was a listed amenity.
The property is well-maintenanced and inside is clean but to the ballroom, some area on the rug has small torn. All in all, Perfect place.
The courtesy of the staff and the cleanliness of the hotel
Room key did not work, children were running around the Halls screaming until 1am, someone attempted to open our door at 4am, and breakfast- despite being listed as included - was pay a la carte. Nightmare
Hotel Staff very nice. Pool was unusable for kids because of way too much chlorine and also dirty. Shuttle from airport took over 30 minutes to arrive for pickup.
hotel staff were very friendly. checked into room and found it only had one bed when had booked a room with two beds. room was changed to a room on the top floor with two beds. the television in this room was not working. hotel staff said they would fix it while we went to dinner. came back to room after dinner and television still did not work. called front desk and was told they couldn't fix problem. they offered to change us to another room again but three rooms in one night is too much. finished our stay without the television.
It was fine. Entrance is difficult to find in the dark. Service was slow as there was just one person at the desk.
Very convenient location. Quiet hotel. Helpful front desk personnel.
Got in late and remote for TV had dead batteries, had to go to front desk to get new ones, then vending machine on our floor didn't work so had to go to front desk again to get bottles of water. No luggage rack to place suitcase on in the room, so had to use furniture. Room was clean, but wouldn't stay there again.
Stayed here for a quick overnight for an early departure from the Richmond airport. Check-in was without complications. Two queen-bed room was spacious for the three of us and bathroom was plenty big for one person with ample room on the vanity. Our room came with a small refrigerator, microwave and coffeemaker. Room was clean and tastefully decorated. We would stay again.
Located 1.7 mi (2.7 km) from White Oak Village, DoubleTree by Hilton Richmond Airport is within a 10-minute drive of Dabbs House Museum & Henrico County Tourist Information Center. This 143-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.
All 143 soundproofed rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are other standard amenities.
Guests of DoubleTree by Hilton Richmond Airport have access to an indoor pool, a fitness center, and WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Our Kingsize room was exactly like shown online. All was terrific, except minor staining on bedding top edge, but all was very nice. Good night's sleep here! Thanks. C Wilson.
Thank for the review. Looking forward to seeing you next time.
Pleasant experience. The cookies are awesome! Would definitely book again.
So happy to hear your experience was pleasant. So happy you enjoyed your cookies!!
THANK YOU!!
Great stay. Extremely clean, the sanitize seal was very reassuring.
Thanks for the great review
The room was very large and convenient. There were some quirks in the bathroom: shower head was loose and didn’t spray in the center of the tub, toilet ran, but would stop if handle was jiggled.... But otherwise the property was very nice, the tv and the fridge were very large, and the hotel was fairly quiet.
Thank you
thank you
Thank you for taking the time to share you experience. Happy to hear you had a good nights sleep. I will speak to housekeeping about the linen. Hope to see you again soon.