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DoubleTree by Hilton Richmond Airport

3.0 out of 5.0

Recent guest reviews

I was charged two times for the same room and there is no complimentary breakfast even though that was a listed amenity.

The property is well-maintenanced and inside is clean but to the ballroom, some area on the rug has small torn. All in all, Perfect place.

The courtesy of the staff and the cleanliness of the hotel

Room key did not work, children were running around the Halls screaming until 1am, someone attempted to open our door at 4am, and breakfast- despite being listed as included - was pay a la carte. Nightmare

Hotel Staff very nice. Pool was unusable for kids because of way too much chlorine and also dirty. Shuttle from airport took over 30 minutes to arrive for pickup.

hotel staff were very friendly. checked into room and found it only had one bed when had booked a room with two beds. room was changed to a room on the top floor with two beds. the television in this room was not working. hotel staff said they would fix it while we went to dinner. came back to room after dinner and television still did not work. called front desk and was told they couldn't fix problem. they offered to change us to another room again but three rooms in one night is too much. finished our stay without the television.

It was fine. Entrance is difficult to find in the dark. Service was slow as there was just one person at the desk.

Very convenient location. Quiet hotel. Helpful front desk personnel.

Got in late and remote for TV had dead batteries, had to go to front desk to get new ones, then vending machine on our floor didn't work so had to go to front desk again to get bottles of water. No luggage rack to place suitcase on in the room, so had to use furniture. Room was clean, but wouldn't stay there again.

Stayed here for a quick overnight for an early departure from the Richmond airport. Check-in was without complications. Two queen-bed room was spacious for the three of us and bathroom was plenty big for one person with ample room on the vanity. Our room came with a small refrigerator, microwave and coffeemaker. Room was clean and tastefully decorated. We would stay again.

Very easy and comfortable. Needed to stay the night and wake up early and it was perfect for that.

Really like our stay at this hotel. The staff was very friendly, the rooms clean and comfortable and close to the airport for that early morning flight.

because there are two holiday inns in the samt location there was confusion and headaches on arrival, which cost some addional money and time on canceling and rebook the rooms. I had several members coming in during the thanksgiving holiday and booked 3 separate rooms. I confirmed that they were all in the same hotel PRIOR to there arrival a week before by "the manager. but, when my guest arrived (only my son of all people) they werent in the same hotel.

Overall, met expectations. Pool was clean and clean bathroom.

The staff was very friendly and helpful. I left a jacket in the closet and they offered to mail it to me instead of driving two hours back to get it! The bartenders made great drinks & provided nice conversation. Clean hotel, quiet, and close enough to the city.

Check in was fast, the room was very spacious and well set up. WIFI internet was fast, which was something we were quite dependent on. All in all, a good choice for a business hotel.

Quick Check In & Out. Friendly, Courteous, Clean, New, and competent staff.

Everything went well - courteous service - clean rooms - excellent restaruant and bar

This was a nice hotel located near the airport.

445 International Center Dr Sandston VA

Hotel highlights

  • Free parking
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Located within a mile (2 km) of Virginia Aviation Museum, DoubleTree by Hilton Richmond Airport is within 2 miles (3 km) of White Oak Village. This 3-star hotel has 143 guestrooms and offers conveniences like a restaurant, an indoor pool, and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10:00 AM.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with WiFi and wired Internet. Beds sport pillow menus and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At DoubleTree by Hilton Richmond Airport, guests enjoy an indoor pool, a fitness center, and WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

King 1 | Sleeps 2

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

King 1 | Sleeps 2

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Queen 2 | Sleeps 4

Guest reviews for DoubleTree by Hilton Richmond Airport

Everyone (4) Business (10) Couples (7) Family (9) Friends (2) Other (6)
5
Everyone

By on Jul 22, 2019

3
Everyone

I was charged two times for the same room and there is no complimentary breakfast even though that was a listed amenity.

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

So sorry for the issues with your charges. Expedia should be able to fix this for you.

5
Business Business Travelers

The property is well-maintenanced and inside is clean but to the ballroom, some area on the rug has small torn. All in all, Perfect place.

By on Jun 3, 2019

Review comment responded on Jun 11, 2019

Thank you! Hope to see you again soon.

5
Families

The courtesy of the staff and the cleanliness of the hotel

By on May 17, 2019

Review comment responded on Jun 11, 2019

Look forward to seeing you again soon.

1
Everyone

Room key did not work, children were running around the Halls screaming until 1am, someone attempted to open our door at 4am, and breakfast- despite being listed as included - was pay a la carte. Nightmare

By , from philadelphia on Aug 12, 2018

3
Everyone

Hotel Staff very nice. Pool was unusable for kids because of way too much chlorine and also dirty. Shuttle from airport took over 30 minutes to arrive for pickup.

By on Nov 1, 2017

3

0ne night stay

Families

hotel staff were very friendly. checked into room and found it only had one bed when had booked a room with two beds. room was changed to a room on the top floor with two beds. the television in this room was not working. hotel staff said they would fix it while we went to dinner. came back to room after dinner and television still did not work. called front desk and was told they couldn't fix problem. they offered to change us to another room again but three rooms in one night is too much. finished our stay without the television.

By on Nov 16, 2015

3

work one nighter

BusinessTravelers

It was fine. Entrance is difficult to find in the dark. Service was slow as there was just one person at the desk.

By on Sep 17, 2015

5

close to airport

Couples

Very convenient location. Quiet hotel. Helpful front desk personnel.

By on Aug 18, 2015

3

place to stay near airport

Couples

Got in late and remote for TV had dead batteries, had to go to front desk to get new ones, then vending machine on our floor didn't work so had to go to front desk again to get bottles of water. No luggage rack to place suitcase on in the room, so had to use furniture. Room was clean, but wouldn't stay there again.

By on Apr 2, 2014

DoubleTree by Hilton Richmond Airport

445 International Center Dr, Sandston, VA 23150
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.