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The Westin Richmond

4.0 star property

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Serves lunch and dinner
Premium bedding, down comforters, pillowtop beds, in-room safe
Serves lunch and dinner
Indoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6631 W Broad Street, Richmond, VA, 23230
  • Place, Colonial Shooting Academy
    ‪14 min walk‬
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪14 min walk‬
  • Place, Libbie Mill Dog Park
    ‪4 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪19 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

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Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

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Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Double Beds

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Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(7 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

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Suite, 1 Bedroom

  • 760 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

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Traditional Room, 2 Double Beds

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

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Suite, 1 Bedroom

  • 760 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 760 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

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Traditional Room, 1 King Bed (Hearing Accessible)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

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Traditional Room, 2 Double Beds (Hearing Accessible)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

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Traditional Room, 1 King Bed (Hearing Accessible)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

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Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

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Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 760 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

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Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Richmond

Within a short walk of Bon Secours Heart Institute at Reynolds Crossing, The Westin Richmond is within 2 miles (3 km) of Henrico Doctors' Hospital. This 250-room, 4-star hotel has an indoor pool along with a 24-hour gym and free self parking.

What's nearby

  • Bowlero Richmond - 4 min walk - 0.3 miles
  • Colonial Shooting Academy - 14 min walk - 0.8 miles
  • Bon Secours Heart Institute at Reynolds Crossing - 14 min walk - 0.8 miles
  • Libbie Mill Dog Park - 4 min drive - 2.0 miles
  • Short Pump Town Center - 9 min drive - 8.6 miles

Getting around

  • Richmond Staples Mill Road Station - 3 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Mission BBQ - ‬11 min walk
  • ‪Olive Garden - ‬15 min walk

About this property

The Westin Richmond

Guests staying at The Westin Richmond enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (USD 7.00 per night)—also useful is an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect WiFi, wired internet, and 50-inch flat-screen TVs with satellite channels and Netflix. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered valet parking on site (USD 7 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 10.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crossings Bar and Lounge
  • Crossings Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22,761 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per night
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.50 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 7.00 per night (in/out privileges)
  • Uncovered extended parking fee: USD 7 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers valet parking, along with extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Richmond Westin
Westin Hotel Richmond
Westin Richmond
The Westin Richmond Hotel Richmond
Westin Richmond Hotel
The Westin Richmond Hotel
The Westin Richmond Richmond
The Westin Richmond Hotel Richmond

Frequently asked questions

Are free cancellation options available at The Westin Richmond?

The Westin Richmond offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Richmond?

As of Feb 24, 2026, prices found for a 1-night stay for 2 adults at The Westin Richmond on Mar 1, 2026 start from 189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Westin Richmond?

This hotel is located in Richmond, close to Lewis Ginter Botanical Garden, Carytown, and Science Museum of Virginia. You'll also find Shops at Willow Lawn and Country Club of Virginia within a short drive.

Will I be able to park at The Westin Richmond?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 7.00 per night with in/out privileges. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does The Westin Richmond include a casino?

No, The Westin Richmond doesn't have a casino.

Will I find an indoor pool at The Westin Richmond?

Yes, this hotel has an indoor pool. Guests have pool access between 6 AM and 10 PM.

Is The Westin Richmond good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at The Westin Richmond?

No, this hotel doesn't have a spa tub.

Does The Westin Richmond feature a restaurant that includes a breakfast menu?

Yes, The Westin Richmond serves a cooked-to-order breakfast for a surcharge each morning at Crossings Restaurant.

Will The Westin Richmond allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Westin Richmond for a fee of USD 50.00 per accommodation, per night. The property also provides food and water bowls.

Does The Westin Richmond have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Westin Richmond?

The closest major airport to The Westin Richmond is Richmond Intl. Airport (RIC), which is 14.8 mi away (20 minutes by car).

Are there rooms with balconies at The Westin Richmond?

No, there aren't any guestrooms with balconies at The Westin Richmond.

Does The Westin Richmond host weddings?

Take advantage of the wedding venue at The Westin Richmond if you plan to say "I do" during your trip.

The Westin Richmond Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1003 reviews
Rating 8 - Good. 225 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived very early on the day of my check-in and the front desk was able to accommodate me. I very much appreciated their effort.
Stayed 1 night in Nov 2025

6/10 Okay

Carolyn

Traveled with group
Liked: Cleanliness, amenities
Check-in needs improvement. Why send an email that a guest can check-in early only to arrive and there are no rooms available.
Stayed 1 night in Nov 2025

10/10 Excellent

Bokyu

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2025

10/10 Excellent

Kemberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entire staff, front desk, housekeeping, room service was all perfecto!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely helpful, friendly and enjoyable! The restaurant staff (especially the manager on duty) and the Club Room staff (Ms. Trice) made our anniversary stay extra special!
Cheese Burger Egg Tolls
Mussels
Beef Short Ribs with Mashed Potatoes and Collards
Brown Butter Scallops with Risotto
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole, Fairfax

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and modern. Love the location of the facility; not too far away from stores. Couch and bed were extremely cozy. Bathroom was huge. Waterfall shower was very relaxing. Highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeanne

Stayed 1 night in Aug 2025

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expectations

Everything was above expectations
Stayed 1 night in Oct 2025

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice food was great
Stayed 1 night in Oct 2025

10/10 Excellent

Colleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

stanley

Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were wonderful!
Stayed 1 night in Sep 2025

8/10 Good

Jamiylah, WHITE PLAINS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort

The details matter

We were given keys to a room when we arrived (around 6:15pm) and opened the door to find it unserviced and not ready. When reassigned a room, the toilet would run on evry 10 minutes or so. On the plus side, the restaurant was very good.
Stayed 1 night in Sep 2025

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet property. Very comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Robert, Buffalo

Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Liked: Cleanliness, property conditions & facilities
Key cards to room and elevator are unacceptable inoperable and inconvenient. i would avoid the hotel if you don’t enjoy being locked out of your room
Stayed 1 night in Sep 2025

4/10 Poor

Chris

Traveled with family
Disliked: Cleanliness
Booked two queens. Got a king and then told me they overbooked hotel. Also sheets were possibly not laundered. Smell of women’s perfume on pillow cases
Stayed 1 night in Aug 2025

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