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Recent guest reviews

The room was nice, can't compain there. Just no reason to pay for club level. They didn't tell us all of the 'club level' perks don't exist right now due to covid, yet we still paid $50 more to get a 'club level' room.

Got bumped up to a club room which was very nice. The hotel is very conveniently located

Nice and clean. Had to remove top from toilet and manually close flap to stop it from running.

Very nice, clean hotel. Beds were very comfortable. I forgot hairspray and they weren’t able to supply any. Instead they brought me mouse. Other than that it was a nice hotel in a quiet area.

Great location near but not in Short Pump and not the hustle of downtown. Staff and extras all good.

We always stay in this hotel when we visiting my farher. Hotel comfortable, staff friendly, breakfast delicious.

Clean, Friendly and Reasonably Priced. Nice Place, I'd stay here again.

Nice big rooms with very comfortable beds and lots of comfortable pillows. Friendly and courteous staff. Restaurant and bar with great menus. Office Park location with free parking easy in an easy out off the main Highway.

I enjoyed my stay at this beautiful hotel. I was even able to get in a quick work out in and the gym had all the necessary equipment. My only complaint, if I can even call it that, is that it was a little father from downtown then I would have liked. I knew this booking it so I really shouldn't be complaining and I chose to stay there knowing this because I just love Westin's so much and couldn't find one in the city proper.

Restaurant has great veggie/vegan options, elegant, modern, health conscious amenities and relaxing atmosphere. Staff always friendly and helpful. Rooms are lovely.

Great service and amenities including wonderful fitness center. room was large and clean. Will return

Fabulous hotel. And they take pets. Great dinner and didn't have to go anywhere. Lovely room with a great view

Staff was courteous and room was excellent. My only complaint was the lighting too dark in the bathroom. Hard to apply makeup!

Overall an excellent, new Westin. Closer to the airport than downtown.

nice location, nice bar; but for the price, you have a higher expectation.

W Broad Street Richmond VA

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

The Westin Richmond places you within 2 miles (3 km) of Henrico Doctors' Hospital and Markel Building. This 250-room, 4-star hotel has an indoor pool along with a 24-hour fitness center and free self parking.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 250 recently renovated rooms feature refrigerators, coffee makers, and free bottled water. 50-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Guests staying at The Westin Richmond enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Club Room, 2 Double Beds

2 Double Beds | Sleeps 4

Club Suite, 1 Bedroom, Business Lounge Access

1 King Bed | Sleeps 4

Club Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for The Westin Richmond

Everyone (10) Couples (15) Business (5) Family (7) Other (3)
2
Partner Couples

The room was nice, can't compain there. Just no reason to pay for club level. They didn't tell us all of the 'club level' perks don't exist right now due to covid, yet we still paid $50 more to get a 'club level' room.

By , from Richmond, VA on Aug 18, 2020

5
Everyone

By on Jul 23, 2020

5
Everyone

By on Dec 3, 2019

5
Everyone

By on Aug 28, 2019

Review comment responded on Sep 16, 2019

Thank you for taking the time to review The Westin Richmond and giving us 5-stars. We appreciate your business and hope you choose to stay with us again on your future travels to Richmond.

4
Everyone

By on Jul 20, 2019

Review comment responded on Jul 23, 2019

Thank you taking the time to review The Westin Richmond. We are so glad that you enjoyed your stay and hope you choose to stay with us again! Best, Rodney Moubray

5
Family with small children Family

Got bumped up to a club room which was very nice. The hotel is very conveniently located

By , from Milton on Jul 6, 2019

Review comment responded on Jul 8, 2019

Thank you taking the time to review The Westin Richmond and give us a 5-star rating. We are so glad that you enjoyed your stay and hope you choose to stay with us again! Best, Rodney Moubray

4
Partner Couples

Nice and clean. Had to remove top from toilet and manually close flap to stop it from running.

By on Jun 21, 2019

Review comment responded on Jul 8, 2019

Thank you taking the time to review The Westin Richmond and give us a 5-star rating. We are so glad that you enjoyed your stay and hope you choose to stay with us again! Best, Rodney Moubray General Manager

4
Everyone

By on Oct 14, 2018

Review comment responded on Oct 16, 2018

Dear guest, thank you for your recent stay and for the positive rating. We appreciate your support and hope to serve you again soon. Regards, Feliks Schwartz - General Manager

4
Everyone

Very nice, clean hotel. Beds were very comfortable. I forgot hairspray and they weren’t able to supply any. Instead they brought me mouse. Other than that it was a nice hotel in a quiet area.

By on Sep 22, 2018

Review comment responded on Sep 25, 2018

Thank you for your recent stay with us. We appreciate your support and I am glad to hear you had an overall positive experience. We hope to serve you again soon. Stay well, Feliks Schwartz - General Manager

5
Everyone

Great location near but not in Short Pump and not the hustle of downtown. Staff and extras all good.

By , from Not Richmond on Jul 30, 2018

Review comment responded on Jul 31, 2018

Dear Mark, thank you for your recent stay and for taking the time to post a 5-star rating and review. We appreciate your support and hope to serve you again soon. Be well, Feliks Schwartz-General Manager

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