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The Westin Richmond

4.0 star property
Upscale hotel with a 24-hour fitness center and a 24-hour business center

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Daily cooked-to-order breakfast (USD 10.50 per person)
Courtyard
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Serves lunch and dinner

Reviews

8.8

Excellent

Popular amenities

  • Restaurant
  • Parking available
  • Parking included
  • Bar
    BarBar
  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly

Check-in time

4:00 PM

Check-out time

12:00 PM

Explore the area

Map
6631 W Broad Street, Richmond, VA, 23230
  • Popular LocationHenrico Doctors' Hospital3 min drive
  • Popular LocationUniversity of Richmond5 min drive
  • Popular LocationVirginia Commonwealth University9 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)20 min drive

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$305 total
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Aug 10 - Aug 11
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About the neighborhood

Richmond

Within a short walk of Bon Secours Heart Institute at Reynolds Crossing, The Westin Richmond is within 2 miles (3 km) of Henrico Doctors' Hospital. This 250-room, 4-star hotel has an indoor pool along with a 24-hour gym and free self parking.

What's nearby

  • Henrico Doctors' Hospital - 3 min drive
  • Lewis Ginter Botanical Garden - 5 min drive
  • University of Richmond - 5 min drive
  • Carytown - 7 min drive
  • Virginia Commonwealth University - 9 min drive

Getting around

  • Richmond Staples Mill Road Station - 3 min drive
  • The preferred airport is Richmond Intl. Airport (RIC): 20-min drive, 14.8 mi/23.7 km.

Restaurants

  • ‪Burger King - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk
  • ‪Mission BBQ - ‬11 min walk

About this property

The Westin Richmond

Upscale hotel with a 24-hour fitness center and a 24-hour business center
Guests staying at The Westin Richmond enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (USD 7.00 per night)—also useful is an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect WiFi, wired internet, and flat-screen TVs with satellite channels and Netflix. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered valet parking on site (USD 7 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crossings Bar and Lounge
  • Crossings Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22,761 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per night
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 2.00 percent tourism fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.50 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 7.00 per night (in/out privileges)
  • Uncovered extended parking fee: USD 7 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers valet parking, along with extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Richmond Westin
Westin Hotel Richmond
Westin Richmond
The Westin Richmond Hotel Richmond
Westin Richmond Hotel
The Westin Richmond Hotel
The Westin Richmond Richmond
The Westin Richmond Hotel Richmond

Frequently asked questions

Are free cancellation options available at The Westin Richmond?

The Westin Richmond offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Richmond?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Westin Richmond on Jul 28, 2024 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Westin Richmond?

This hotel is located in Richmond, close to Richmond Raceway, Lewis Ginter Botanical Garden, and Carytown. You'll also find Monument Avenue and Shops at Willow Lawn within a short drive.

Is parking available on site at The Westin Richmond?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 7.00 per night with in/out privileges. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does The Westin Richmond include a casino?

No, The Westin Richmond doesn't have a casino.

Will I find an indoor pool at The Westin Richmond?

Yes, this hotel has an indoor pool. Guests have pool access between 6 AM and 10 PM.

Is The Westin Richmond good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at The Westin Richmond?

No, this hotel doesn't have a spa tub.

Does The Westin Richmond feature a restaurant that includes a breakfast menu?

Yes, The Westin Richmond serves a cooked-to-order breakfast for a surcharge each morning at Crossings Restaurant.

Will The Westin Richmond allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Westin Richmond for a fee of USD 50.00 per accommodation, per night. The property also provides food and water bowls.

Does The Westin Richmond have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Westin Richmond?

The closest major airport to The Westin Richmond is Richmond Intl. Airport (RIC), which is 14.8 mi away (20 minutes by car).

Are there rooms with balconies that I can book at The Westin Richmond?

No, at The Westin Richmond, there aren't any guestrooms that list a balcony.

Does The Westin Richmond host weddings?

Take advantage of the wedding venue at The Westin Richmond if you plan to say "I do" during your trip.

The Westin Richmond Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1000 reviews" "
Rating 8 - Good. 235 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Geoffrey

Traveled with group, Business traveler
Liked: Cleanliness
first class hotel with flaws
the room needed some changes. the is a chair but to get to it you must remove the little desk. the spray house in the shower leaked all over the floor - I fixed it by tightening the connection. One of the elivators would not allow the card to register. the restaurasnt would not sell me one piece of toast and one egg. Had to waist food by ordering two and eating half, the manager of the restaurant did not know what marmalade was. the server knew.
Stayed 2 nights in Apr 2024

10/10 Excellent

kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here on the way to NJ coming up from Florida. Comfortable beds, clean room, efficient and friendly check in. We ate dinner in the restaurant which was excellent. fast friendly service nice menu, good food. If I had to say anything negative it was about breakfast before we left. Server was not nice, order took a long time, order was incorrect and cold. Overall great experience!
Stayed 1 night in Apr 2024

10/10 Excellent

Caroline

Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

6/10 Okay

Randy

Liked: Staff & service
Short road trip
It was okay. Phone did not work. Was supposed to get a king room ended up with doubles but they did give us Club level, even though we should have had that anyway. We slept, we ate, we had a hot shower. All good. Busy hotel completely sold out. The staff was friendly and tried their best to make things right.
Stayed 1 night in Apr 2024

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly comfy beds
Stayed 1 night in Apr 2024

10/10 Excellent

RICHARD CARDINALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Traveled with family
Very nice all around A
Stayed 1 night in Apr 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect off I64 but still quiet and relaxing. Plenty of dining options nearby ask the Concierge!!
Stayed 1 night in Mar 2024

10/10 Excellent

Marina

Stayed 1 night in Mar 2024

10/10 Excellent

NiChele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience
Stayed 1 night in Feb 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Richmond
Stayed 2 nights in Feb 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Wanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Clean, smells amazing, friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

ALBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Shaquille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Kathleen

Disliked: Staff & service, property conditions & facilities, room comfort
The room had terrible stains in the carpet. It was so disgusting that I had to bathe my dogs after leaving your hotel. Never ever have I stayed in a hotel that looked so dirty. You should remove all horrific stains before renting a room or keep it out of commission. I would have taken pictures of the deplorable carpet condition if I had planned on providing a review just so you could understand what state the room was in.
Stayed 1 night in Jan 2024

10/10 Excellent

CRYSTAL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
I really enjoyed my stay at this property. It was clean and service was lovely. No hassles over Wifi or bottled water, which I really appreciated. The food in their on-site restaurant was tasty! Ample room to sit in the lobby and work or comfortably sit and chat. If I’m ever in Richmond again, I’d stay here again for sure.
Stayed 5 nights in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Diane

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sweet suite
Absolutely amazing! The room was fantastic and the clubhouse staff were exceptional! It was the perfect time and space. I’ll definitely be back.
Stayed 3 nights in Jan 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024