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Recent guest reviews

Got bumped up to a club room which was very nice. The hotel is very conveniently located

Nice and clean. Had to remove top from toilet and manually close flap to stop it from running.

Very nice, clean hotel. Beds were very comfortable. I forgot hairspray and they weren’t able to supply any. Instead they brought me mouse. Other than that it was a nice hotel in a quiet area.

Great location near but not in Short Pump and not the hustle of downtown. Staff and extras all good.

We always stay in this hotel when we visiting my farher. Hotel comfortable, staff friendly, breakfast delicious.

Clean, Friendly and Reasonably Priced. Nice Place, I'd stay here again.

Nice big rooms with very comfortable beds and lots of comfortable pillows. Friendly and courteous staff. Restaurant and bar with great menus. Office Park location with free parking easy in an easy out off the main Highway.

I enjoyed my stay at this beautiful hotel. I was even able to get in a quick work out in and the gym had all the necessary equipment. My only complaint, if I can even call it that, is that it was a little father from downtown then I would have liked. I knew this booking it so I really shouldn't be complaining and I chose to stay there knowing this because I just love Westin's so much and couldn't find one in the city proper.

Restaurant has great veggie/vegan options, elegant, modern, health conscious amenities and relaxing atmosphere. Staff always friendly and helpful. Rooms are lovely.

Great service and amenities including wonderful fitness center. room was large and clean. Will return

Fabulous hotel. And they take pets. Great dinner and didn't have to go anywhere. Lovely room with a great view

Staff was courteous and room was excellent. My only complaint was the lighting too dark in the bathroom. Hard to apply makeup!

Overall an excellent, new Westin. Closer to the airport than downtown.

nice location, nice bar; but for the price, you have a higher expectation.

This hotel is a Westin Hotel in every way. The room is very comfortable, clean and modern. Although I was surprised at the $9.95 per day rate for internet access. The staff was very pleasant. I was most impressed by the gym. I expected a small workout room but it is actually a full gym. The restaurant also had a very good menu... drove around the area and wasn't very impressed by the food selections.. nothing I found on a Sunday came close to the hotel restaurant. I will stay at this hotel again.

The staff were very helpful and friendly. The design of the hotel was sharp and sophisticated. If you plan on taking a taxi downtown, expect to pay, but it's much nicer than any of the hotels I've stayed in downtown.

It was an enjoyable experience for the most part. The bed and shower were amazing. the staff was very friendly and helpful. I do feel that there should be some kind of continental breakfast offered. The refreshment fridge was not working, but they did provide another fridge after our 2nd request.

W Broad Street Richmond VA

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

The Westin Richmond places you within 2 miles (3 km) of Henrico Doctors' Hospital and Markel Building. This 250-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10:30 AM.


Rooms

All 250 recently renovated accommodations feature sitting areas. Guests can expect WiFi, wired Internet, and 37-inch flat-screen TVs with satellite channels and pay movies. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free bottled water are other standard amenities.


Property features

At The Westin Richmond, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed

King 1 | Sleeps 2

Club Suite, 1 Bedroom

King 1 | Sleeps 4

Club Suite, 1 Bedroom, Business Lounge Access, Corner

King 1 | Sleeps 4

Club Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for The Westin Richmond

Everyone (8) Couples (14) Business (5) Family (7) Other (3)
5
Everyone

By on Aug 28, 2019

Review comment responded on Sep 16, 2019

Thank you for taking the time to review The Westin Richmond and giving us 5-stars. We appreciate your business and hope you choose to stay with us again on your future travels to Richmond.

4
Everyone

By on Jul 20, 2019

Review comment responded on Jul 23, 2019

Thank you taking the time to review The Westin Richmond. We are so glad that you enjoyed your stay and hope you choose to stay with us again! Best, Rodney Moubray

5
Family with small children Families

Got bumped up to a club room which was very nice. The hotel is very conveniently located

By , from Milton on Jul 6, 2019

Review comment responded on Jul 8, 2019

Thank you taking the time to review The Westin Richmond and give us a 5-star rating. We are so glad that you enjoyed your stay and hope you choose to stay with us again! Best, Rodney Moubray

4
Partner Couples

Nice and clean. Had to remove top from toilet and manually close flap to stop it from running.

By on Jun 21, 2019

Review comment responded on Jul 8, 2019

Thank you taking the time to review The Westin Richmond and give us a 5-star rating. We are so glad that you enjoyed your stay and hope you choose to stay with us again! Best, Rodney Moubray General Manager

4
Everyone

By on Oct 14, 2018

Review comment responded on Oct 16, 2018

Dear guest, thank you for your recent stay and for the positive rating. We appreciate your support and hope to serve you again soon. Regards, Feliks Schwartz - General Manager

4
Everyone

Very nice, clean hotel. Beds were very comfortable. I forgot hairspray and they weren’t able to supply any. Instead they brought me mouse. Other than that it was a nice hotel in a quiet area.

By on Sep 22, 2018

Review comment responded on Sep 25, 2018

Thank you for your recent stay with us. We appreciate your support and I am glad to hear you had an overall positive experience. We hope to serve you again soon. Stay well, Feliks Schwartz - General Manager

5
Everyone

Great location near but not in Short Pump and not the hustle of downtown. Staff and extras all good.

By , from Not Richmond on Jul 30, 2018

Review comment responded on Jul 31, 2018

Dear Mark, thank you for your recent stay and for taking the time to post a 5-star rating and review. We appreciate your support and hope to serve you again soon. Be well, Feliks Schwartz-General Manager

5
Everyone

We always stay in this hotel when we visiting my farher. Hotel comfortable, staff friendly, breakfast delicious.

By on Apr 15, 2018

Review comment responded on Apr 23, 2018

Dear guest, thank you for your recent stay and 5-star rating and review. I am glad to hear you always choose to stay with us and we appreciate your loyalty. We hope to serve you again soon. Be well, Feliks Schwartz - General Manager

4
Everyone

Clean, Friendly and Reasonably Priced. Nice Place, I'd stay here again.

By on Oct 16, 2017

Review comment responded on Oct 24, 2017

Dear guest, thank you for your recent stay and review. We appreciate your support and look forward to your return. Stay well, Feliks Schwartz - General Manager

5

great hotel away from the center of the city

Everyone

Nice big rooms with very comfortable beds and lots of comfortable pillows. Friendly and courteous staff. Restaurant and bar with great menus. Office Park location with free parking easy in an easy out off the main Highway.

By , from Carlisle, MA on Apr 14, 2016

Review comment responded on Apr 19, 2016

Dear Robin, thank you for your recent stay and 5 star review of your experience. I am glad to hear you enjoyed the hotel and services as well as our friendly associates. We look forward to welcoming you back again soon. Be well, Feliks Schwartz - General Manager

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